IT solutions provide efficient tools to help manage business organizations. They allow for internal communication and delegation of responsibilities without needing to visit different locations. Data retrieval and access allows for quick decision making. When internal communication is strong and data is accessible, it facilitates effective external communication to resolve issues with customers. IT tools such as CAD, CAM, and CAE software simplify processes like drawing approval, visualization of parts, and simulation to eliminate trial and error. This improves efficiency and helps build confidence with customers.