Crave InfoTech is an Independent Software Solutions Vendor that has been providing SAP solutions and services since 2007. It has developed an Integrated Hospital Management Solution (IHMS) mobile app that automates and integrates key hospital processes from patient registration to billing. IHMS supports over 30 specialized services and includes features such as electronic medical records, diet management, ambulance tracking, and revenue cycle management to improve patient care and optimize costs and operations. Crave has offices in the US, India, and globally to serve clients across industries including healthcare.

1. SOLUTIONS FOR TODAY, SUPPORTING STRATEGIES FOR TOMORROW!
www.craveinfotech.com
Integrated
Hospital
Management
Solution
(IHMS) Mobile App Contest
Runner Up
Application listed
in top 5 globally
INFOTECH

2. DELIVERING SOLUTIONSEND-TO-END TO
Mental
Healthcare
Senior Assisted
Living Centers
THE OF A SOLUTION LIES INVALUE
HOW WE FROM ITGAIN
We believe in….
Thorough understanding and assessing business objectives
Out of the box thinking to meet and/or exceed customer satisfaction
Collaborative thinking and partnering with client team to achieve better results
On time delivery with expected quality
GROWTH COMES WITH PERSEVERANCE
8 YEARS OF TRUST AND RELIABILITY
“SUCCESS LIES IN RAISING THE BAR
WHILE STRIVING FOR ”PERFECTION
Crave InfoTech has been closely associated with SAP since 2007 and has earned the trust
of client’s across North America, Africa, Australia and Asia as an Independent Software Solutions
Vendor (ISSV).
Over the years, companies from the public and private sectors have turned to Crave for our
expertise, dependability, flexibility and collaborative approach to achieve their business objectives.
We continue to grow with our wide range of ready to deploy and custom made solutions that
come with ISO 9000 Quality Standards.
Our highly skilled, dedicated and motivated workforce at our headquarter in New Jersey (USA)
and Offshore Development Center (ODC) in Pune and Nagpur (India) strive to deliver high quality
services in the following domains:
Application
Development
Partner
+
HANA Cloud
Platform
(HCPm)+
Quality
Cost
Consistency
Reliability
SAP ECC
SAP Business One
Business Objects
SAP BIW
SAP HANA
Value Added Reseller
(VAR) for Business One,
All in One, Mobility,
HANA and BI
Certified
Mobile
Applications
Certified
Add-ons
Clinics Hospitals Medical Centers Research
Institutes
HANA Cloud
+ +
Mobility Platform
ABOUT
US
RELATIONSHIP
WITH SAP
VALUE
PROPOSITIONS
OUR
STRENGTH
Crave fully focuses on designing, developing and implementing innovative solutions
that compliment standard SAP offerings. It also ensures optimum quality and
cost effectiveness to maximize investment (ROI).

3. IHMS Provides
AN TO MANAGE HEALTHCARE SERVICESINTEGRATED SOLUTION
Solution Compliant with HIPPA, PACS, ICD 10 and HL7
Payroll
Staff Mgmt
Sale
OpportunityServices
Banking
Business
Partner
Sales /
Purchase
Financial
Accounting
MIS
Report
Inpatient
& Ward
Management
Radiology
& Pathology
Blood Bank
+
Electronic
Prescription
Staff Mgmt
Out Patient
Management
Ambulance
Fleet
Management
Revenue
Cycle
Management
Drug
Interaction
Stats &
Dashboards
Patient Management Office Management
Benefits
Audit Trail Facility
Effective record management
Simplified billing solutions
Timely asset maintenance
Reduction in overheads
Enhanced return on investment
Eliminates redundancy and errors
Data security
User friendly design
Reliability
Technical Capabilities
HL7,HIPPA and ICD 10 compliance
Third party PACS integration
Biometric, RFID and barcode enabled
GPS enabled tracking and dispatch
Customized architecture
Remote connectivity
Patient Reg.
and Doctor
Appt.
Diet
Managemet
Pharmacy
Management
Equipment
Maintenance
Specializations

4. TOP-NOTCH PATIENT CARE
Simple & elegant User Interface, Seamless End to End Integration of
hospital processes. Easy to Create and Maintain Patient Records,
Integrated Automated Invoicing, Several Payment Options and overall
User Friendliness makes the SAP B1 IHMS the Unique Solution to deliver
Top-Notch Patient Care.
IHMS automates end to end hospital flow starting with Patient Registration,
Doctor's Appointment, Out Patient Department, In Patient Department up
to Discharge and Final Billing.
PATIENT
REGISTRATION
DOCTOR
APPOINTMENT
Doctor's availability can be checked and appointment slot can be blocked on a click
of a button using calendar view. Availability of specific doctor or group of doctors
can be checked in a single window. Patients also have provision to take appointment
from Patient Portal.
OUT
PATIENT
DEPARTMENT
IHMS automates entire OPD flow starting with Patient Registration and goes
through Doctor's Appointment, Token Creation, Appointment Display by
token with expected wait time, e-Prescription, Pharmacy and Billing.
TIME REDUCTION AT THE DESK
APPOINTMENT JUST A CLICK AWAY
SYSTEMATIC PATIENT FLOW
Featured with Electronic Prescription Workflow to help eliminate tampering,
manual paper handling and provide ease of distribution across Pharmacy,
Nursing Stations, Patient Record, Medication History, etc with defined access rights.
AVOID PRESCRIPTION REDUNDANCY
ACROSS MULTIPLE DEPARTMENTS
ELECTRONIC
PRESCRIPTION
PATIENT
CARE
IHMS flow starts with Patient Registration where Patient personal details, biometrics
and other demographic details are captured to assign Unique Patient ID and issue a
medical card with barcode feature. During every follow-up visits patients can just use
their card or biometrics to get registered.

5. RADIOLOGY &
LABORATORY
IHMS provides an ease of storing the Radiology and Pathology Test
data integrated to Patient Record, making available the complete
patient information at a click of a button. It further goes to provide
an option to integrate the diagnostic equipment to pick up the test
data directly. Applicable charges for the tests are added to patient's
invoice.
ACCESS WITH EASETEST RESULTS
PHARMACY
MANAGEMENT
SEAMLESS PHARMACY PROCESSES
The inbuilt Pharmacy Management solution gives a full control of stocks, stock
levels, Purchase Management, Integrated as well as Direct Billing, Near
Expiry/Expired roducts & breakages, Material Returns, product wise
sales/consumption, Stock Movements, Warehouse Management etc.
DRUG
INTERACTIONS
IHMS provides state of the art facilities to automate complete In Patient process flow
covering IPD Admission, Ward Allocation, Intensive Care Unit, Nursing Station, Operation
Theatre Management, Diet Management, Blood Bank, Ward level Warehouse,
staff scheduling, Ambulance Management and many more. Patient movements within
hospital from OPD to IPD Ward, OT, ICU etc. can be tracked along with patient's
electronic medical records and respective billing information which automatically
ntegrates in the final invoice.
TRACK PATIENT MOVEMENT
IPD / WARD
MANAGEMENT
MINIMIZE RISKS OF DRUG INTERACTION
The drug database is a unique bioinformatics and cheminformatics
resource that combines detailed drug data (i.e. chemical, pharmacological
and pharmaceutical) with comprehensive drug target information
(i.e. sequence, structure and pathway).Option to integrate the System with
Third-Party Drug Database(s) to provide doctors an assistance while
prescribing the drugs, to manage through the drug interactions, allergies,
dosage levels, etc.
BLOOD BANK
MANAGEMENT
Maintains a master list of all donors as well as new registrations. Provides details of the blood
availability by blood groups, stock levels, blood inwards, issuances to OT and wards by patient and
linkage to patient invoice.
INSTANT ACCESS TO AVOID
UNWARRANTED DELAYS

6. INFOTECH
MOBILE
ENABLED
REAL TIME DATA ON THE GO
Increase Patient Care and Customer Satisfaction with real time data through
mobility solution. Doctors can review cases on the go with patient diagnostic
details and medications. Doctors can as well prescribe on the go and interact
with patients and nursing staff.
REVENUE
CYCLE
MANAGEMENT
OPTIMIZE REVENUE CYCLES FOR EFFECTIVE
FINANCE MANAGEMENT
DIET
MANAGEMENT
Manage patient diet through a ready-reckoner that lists the diet prescribed
by the attending doctor along with details of food allergies and other
detrimental factors. IHMS has inbuilt diet plans and also provides flexibility to
create user defined diet plans.
SPECIALIZATION
MODULES
Multiple in-built specializations is the key differentiator of Crave's IHMS solution
that includes Cardiology, Psychiatrist, Paediatrics, General Physician, Gynaecology,
Dental, Spine/Orthopaedic, Physiotherapy, Neurology.
SPECIALIZED SERVICES
STATS &
DASHBOARDS
Customized reports can be prepared based upon the individual requirements of each
hospital. These reports cover aspects such as ward occupancy, utilization of beds,
patient history, discharge and patient referral. It also provides reports related to cash flow,
overdue payments, staff payments and charity or amounts written off etc.
CUSTOMIZABLE STATS & DASHBOARDS
Centralized and automated invoicing ensures no missed heads which are common to manual
invoicing. IHMS features errorless bill generation for single or multiple payers (patients,
employers, insurance providers or third parties), partial or full payments, calculates doctor
compensation (based on percentage of commission, value of services, package value, level of
service and patient referral), calculates service rate to patients based on agreed rates with
payers. Also facilitates the manual entry for special pricing.
Tight integration with accounting module of SAP automatically generates accounting transactions
(Sales Order/ Invoice/ JE ) for every financial transaction during the patient care process. It also provides
the option to generate Provisional Bills or Final AR Invoice. It monitors and provides reports for over
limit balances and create intermediate or daily bills to facilitate the collection of advances.
DIET PATIENTAS PER NEEDS

7. AMBULANCE
FLEET
MANAGEMENT
GPS technology used in IHMS tracking solution helps to track ambulance movement at
real time and useful in optimized route mapping to ensure reduced door to bed time.
Driver data and other details pertaining to ambulance movement such as source and
destination, trip history, Bread Crumb Trail (BCT), driving pattern as well as maintenance
activities can be tracked to improve patient's safety and ambulance performance.
IMPROVED TIMEDOOR TO BED
MAXIMIZE PATIENT COMFORT
HUMAN
RESOURCE
MANAGEMENT
MAXIMIZE PERFORMANCEEMPLOYEE
IHMS provides basic Human Resource Management functionality to maintain master
for employee and consulting staff covering personal Information, demographics,
absenteeism. It also helps manage the simple Payroll along with standard deductions.
CAFETERIA
MANAGEMENT
This in-built feature helps to manage the cafeteria activities more efficiently. Orders are
placed automatically to cafeteria as per patient's diet plans covering breakfast, lunch, dinner,
tea/snacks etc. Solution also covers tender management, cash up and automatic shift
management for the staff.
SIMPLIFY AND AUTOMATE
CAFETERIA PROCESSES
LAUNDRY
MANAGEMENT
Manages end to end flow of hospital's laundry requirements. Stocks of all clothing types are
maintained along with cloth movement from Wards / OT to laundry and back. Stock of washed
clothes is readily available to better manage the demand.
AVOID MALFUNCTION AND
CORRECTIVE EXPENDITURE
INSURANCE &
CLAIM
MANAGEMENT
EQUIPMENT
MAINTENANCE
Tracking and ensuring regular maintenance of hospital equipments is critical for smooth
functioning of the processes using these equipments. IHMS solution has inbuilt Equipment
Maintenance module to Plan, Execute, Track and Report all the activities related to
Preventive, Predictive, Breakdown and Annual Maintenance. Necessary alerts are
generated based on the preventive or Annual Maintenance plans to ensure on time
maintenance. IHMS captures details related to the maintenance history, labour cost, spare
parts, warranties and also generate the work orders as per defined maintenance plan.
ELECTRONIC CLAIM PROCESSING
IHMS invoicing engine is fully integrated with third party claim management systems to process
following messages
Patient Eligibility (270 and 271)
Claims (837 and 835)
Acknowledgements (997)
It has Claims dashboard to monitor EDI message traffic and reprocessing of claim messages
either manually or through batch processing at predefined frequency.

8. GLOBAL
PRESENCE
Global Partnership
Kenya
South Africa
Tanzania
Zimbabwe
Africa
New Jersey
America
Mumbai
Nagpur
Pune
India
Sydney
Australia
Brussels
Malta
Europe
contact@craveinfotech.com
(India) +91 7875 446 721/22
www.craveinfotech.com
(USA) 1-844-CRAVEIT (272-8348)
Contact Us