The document appears to be a training program for a freight forwarding certification. It covers topics like getting started, working together as a team, sharing stories and asking questions, respecting each other, honesty and confidentiality, safety, and having fun. It also discusses the amazing world of DHL Global Forwarding, including key trade flows, air freight, ocean freight, and experts in action consolidating shipments. It addresses volumetric versus actual weight and holds a consolidation competition.
Slides used at the Game Changers event on 29th May at Campus London. This is about turning your products and services and something people love. It is about how game changers create products and services that transform industries
Travel Agency Business Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Travel Agency Business Proposal PowerPoint Presentation Slides look no further.Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/2S5WM0h
Logistics Business Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Logistics Business Proposal PowerPoint Presentation Slides look no further.Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/2OHohuS
Your Next Hire Is Right in Front of You: Leveraging Internal Mobility & Talen...LinkedIn Talent Solutions
According to recent research "internal sources, such as employee referrals, inside hires, walk-ins and a company’s career site, produce almost twice the number of hires as external ones." Learn how to save yourself time by using an already trusted connection base.
Continue your talent acquisition transformation at Talent Connect 365: http://linkd.in/1z8YEaf
Get the attention of your potential customers by writing an appealing proposal made using this travel proposal PPT template. While traveling, it is essential to calculate estimated travel costs. With this professionally designed proposal template, prepare an impressive travel proposal. Engage your potential travelers with picturesque destination photos and videos that highlight your offering using this travel proposal PowerPoint template. Cover all your travel needs, from the budget expenses to the accommodation. Avail business travel proposed to you when you settle business meetings outside the country. It is useful for corporate managers and makes it easy to rule out proposed travel budgets, booking tickets, making reservations, selecting transportation for the visitors, and carrying out other travel activities. Include a travel budget in your proposal which can serve as your guide when planning for a travel. If you plan for travel, but you are on a tight budget, then this proposal template is right for you. Guarantee the safety and security of your trip along with setting a travel budget. With a reader-focused section, convince your clients. Showcase your ability and credibility to fulfill promises to entice customers and make them interested in your proposal. You can add video and rich-media directly into your proposal template for a more immersive presentation that’s sure to make an impact. Edit these set of PPT slides as per your suitability. Add or remove content anywhere in the PowerPoint slides. With easy to understand proposal template, create an impactful presentation for your clients. Our designers have specially designed this deck of PowerPoint templates for your convenience. Use it to impress your clients with a beautiful proposal that stands out above the rest.
While planning a trip or traveling, it is essential to calculate estimated travel costs. With this travel agency proposal PPT template, help your clients in planning a trip effortlessly. Appeal to your potential clients' interests by presenting beautiful destination pictures and videos that highlight your offering using this travel proposal PowerPoint template. Cover all your travel needs, from the budget expenses to the accommodation. This proposal template can be useful for corporate managers as well. Enable your clients to make it easy to rule out proposed travel budgets, booking tickets, making reservations, selecting a transportation for the visitors, and carrying out other travel activities. To guide your travelers when planning for a travel, include a travel budget in your proposal. If you are on a tight budget, make use of this ready-to-use proposal template to figure out your travel costs. Get the attention of your potential customers by writing an appealing proposal made using this travel proposal PPT template. Ensure the safety and security of your trip and grab your client's attention with the best quality services you offer them. With a reader-focused section, convince your clients using this professionally designed proposal PPT template. Also, showcase your ability and credibility to fulfill promises to entice customers and make them interested in your proposal. You can add video and rich-media directly into your proposal template for a more engaging presentation. With easy to understand proposal template, create an impactful presentation for your clients. These set of PPT templates are completely editable. Our designers have specially designed this deck of PowerPoint templates for your convenience. Present your clients with an impactful proposal that stands out from the rest.
Slides used at the Game Changers event on 29th May at Campus London. This is about turning your products and services and something people love. It is about how game changers create products and services that transform industries
Travel Agency Business Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Travel Agency Business Proposal PowerPoint Presentation Slides look no further.Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/2S5WM0h
Logistics Business Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Logistics Business Proposal PowerPoint Presentation Slides look no further.Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. http://bit.ly/2OHohuS
Your Next Hire Is Right in Front of You: Leveraging Internal Mobility & Talen...LinkedIn Talent Solutions
According to recent research "internal sources, such as employee referrals, inside hires, walk-ins and a company’s career site, produce almost twice the number of hires as external ones." Learn how to save yourself time by using an already trusted connection base.
Continue your talent acquisition transformation at Talent Connect 365: http://linkd.in/1z8YEaf
Get the attention of your potential customers by writing an appealing proposal made using this travel proposal PPT template. While traveling, it is essential to calculate estimated travel costs. With this professionally designed proposal template, prepare an impressive travel proposal. Engage your potential travelers with picturesque destination photos and videos that highlight your offering using this travel proposal PowerPoint template. Cover all your travel needs, from the budget expenses to the accommodation. Avail business travel proposed to you when you settle business meetings outside the country. It is useful for corporate managers and makes it easy to rule out proposed travel budgets, booking tickets, making reservations, selecting transportation for the visitors, and carrying out other travel activities. Include a travel budget in your proposal which can serve as your guide when planning for a travel. If you plan for travel, but you are on a tight budget, then this proposal template is right for you. Guarantee the safety and security of your trip along with setting a travel budget. With a reader-focused section, convince your clients. Showcase your ability and credibility to fulfill promises to entice customers and make them interested in your proposal. You can add video and rich-media directly into your proposal template for a more immersive presentation that’s sure to make an impact. Edit these set of PPT slides as per your suitability. Add or remove content anywhere in the PowerPoint slides. With easy to understand proposal template, create an impactful presentation for your clients. Our designers have specially designed this deck of PowerPoint templates for your convenience. Use it to impress your clients with a beautiful proposal that stands out above the rest.
While planning a trip or traveling, it is essential to calculate estimated travel costs. With this travel agency proposal PPT template, help your clients in planning a trip effortlessly. Appeal to your potential clients' interests by presenting beautiful destination pictures and videos that highlight your offering using this travel proposal PowerPoint template. Cover all your travel needs, from the budget expenses to the accommodation. This proposal template can be useful for corporate managers as well. Enable your clients to make it easy to rule out proposed travel budgets, booking tickets, making reservations, selecting a transportation for the visitors, and carrying out other travel activities. To guide your travelers when planning for a travel, include a travel budget in your proposal. If you are on a tight budget, make use of this ready-to-use proposal template to figure out your travel costs. Get the attention of your potential customers by writing an appealing proposal made using this travel proposal PPT template. Ensure the safety and security of your trip and grab your client's attention with the best quality services you offer them. With a reader-focused section, convince your clients using this professionally designed proposal PPT template. Also, showcase your ability and credibility to fulfill promises to entice customers and make them interested in your proposal. You can add video and rich-media directly into your proposal template for a more engaging presentation. With easy to understand proposal template, create an impactful presentation for your clients. These set of PPT templates are completely editable. Our designers have specially designed this deck of PowerPoint templates for your convenience. Present your clients with an impactful proposal that stands out from the rest.
Conjugate Consulting & Outsourcing is a leading talent acquisition player in Oil&Gas and Engineering industry for over last 16 years across Middle East and Asia.
A Advanced Septic Services (Washington) American Liquid Waste Mag_052016BioMicrobics, Inc.
SPOTLIGHT Q&A: For this month's spotlight we spoke with Joshua Guina who together with his father Andrew own and operate A Advanced Septic and Construction Services out of Washington State.
Aviator is the first made in the USA, high-end apparel brand, targeting travelers and people on the go. Aviator products fit in the market between sportswear and active wear. Aviator has healthy margins selling at a price that’s more then wholesale but less then traditional retail. Our aviatorusa.com platform gives great value to the customers while building strong and loyal relationships.
Freight Forwarding Business Proposal PowerPoint Presentation SlidesSlideTeam
Forwarding freight through various mediums like land, rail, marine, and air requires coordination, regulation and agreed upon best practices to ensure that the goods flow in a proficient manner across various borders. Since providing freight services is so challenging and requires much expertise, it is essential to pitch your services confidently to attract the attention of the business prospects. If you lack the necessary knowledge or are just looking for a professionally designed proposal template, then this Freight Forwarding Business Proposal PowerPoint Presentation Slides is the right product for you. This template consists of all the constituents that make a good freight forwarding proposal such as a detailed description of all the services that the agency intends to offer, types of clients that they deal in, etc. Everything is explained in brief here in this PPT. Use this PPT to explain all your offerings along with the logistics process outlining all the stages. This will give your clients an overview of the process which you will be following to move their products from one place to another. With this PPT, you can easily elaborate on all your services and persuade your clients to hand over their freight forwarding project to your company. Show that you are a reliable resource when it comes to moving their goods from across borders with this highly researched freight forwarding business proposal slideshow. This template is fully flexible to be modified in whichever way the user wants so it can be presented as it is or with a little bit of alteration in front of the customers. Therefore, avail this fully functional and practical PPT now to ease your work.
Attract And Convince Your Leads To Be Part Of Your Event As A Sponsor Through...SlideTeam
If your company needs to submit a Attract And Convince Your Leads To Be Part Of Your Event As A Sponsor Through Sponsorship Proposal Template look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/3hEG9Ug
Radio Advertising Proposal For Product Sale Increment PowerPoint Presentation...SlideTeam
If your company needs to submit a Radio Advertising Proposal For Product Sale Increment PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2CvLIoj
Things to think about if you want to make an idea a reality
Presentation from Kristjan Kristjansson, Co-founder & CEO at 50skills for students at the University of Toronto
Website for details:
https://www.vikingherald.com/
Aranca Media Pusat Pelatihan Pengembangan Power Point 2013 Melayani : Training untuk Perusahaan/Sekolah Kampus/ Bisnis Online dll. Kami Aranca Media melayani jasa pembuatan Content Informasi dan Promosi digital , Company Profile, majalah digital, Iklan digital, dll.
Pickyourprop is a professional property advisory firm which is focused on selling of residential and commercial properties raised by prominent builders and developers. Headquartered in Mysore, equipped with a team of expert property consultants, management professionals with related expertise of their field in Real Estate sector
Ian Walker, founder and MD of 3P Logistics, will be our guest speaker at this month's event. Ian will talk about the journey he has taken from launching 3P Logistics to turning it into a market leader within the outsourcing world of logistics and fulfilment services.
As well as talking about his career, Ian will also discuss some of the business challenges he has faced, touching on the lessons learnt and the risks that have paid off, and how he manages an end-to-end supply-chain business to gain a competitive advantage.
PowerPoint Presentation design Services - High Slider Solutions Narahari Rao H
A glimpse of our work showcasing how powerful slides can be. We provide compelling & professional looking presentations; be it your sales pitch decks, conference and expo presentations, Marketing and communication decks, educational & informational decks and product & services offering presentations.
Conjugate Consulting & Outsourcing is a leading talent acquisition player in Oil&Gas and Engineering industry for over last 16 years across Middle East and Asia.
A Advanced Septic Services (Washington) American Liquid Waste Mag_052016BioMicrobics, Inc.
SPOTLIGHT Q&A: For this month's spotlight we spoke with Joshua Guina who together with his father Andrew own and operate A Advanced Septic and Construction Services out of Washington State.
Aviator is the first made in the USA, high-end apparel brand, targeting travelers and people on the go. Aviator products fit in the market between sportswear and active wear. Aviator has healthy margins selling at a price that’s more then wholesale but less then traditional retail. Our aviatorusa.com platform gives great value to the customers while building strong and loyal relationships.
Freight Forwarding Business Proposal PowerPoint Presentation SlidesSlideTeam
Forwarding freight through various mediums like land, rail, marine, and air requires coordination, regulation and agreed upon best practices to ensure that the goods flow in a proficient manner across various borders. Since providing freight services is so challenging and requires much expertise, it is essential to pitch your services confidently to attract the attention of the business prospects. If you lack the necessary knowledge or are just looking for a professionally designed proposal template, then this Freight Forwarding Business Proposal PowerPoint Presentation Slides is the right product for you. This template consists of all the constituents that make a good freight forwarding proposal such as a detailed description of all the services that the agency intends to offer, types of clients that they deal in, etc. Everything is explained in brief here in this PPT. Use this PPT to explain all your offerings along with the logistics process outlining all the stages. This will give your clients an overview of the process which you will be following to move their products from one place to another. With this PPT, you can easily elaborate on all your services and persuade your clients to hand over their freight forwarding project to your company. Show that you are a reliable resource when it comes to moving their goods from across borders with this highly researched freight forwarding business proposal slideshow. This template is fully flexible to be modified in whichever way the user wants so it can be presented as it is or with a little bit of alteration in front of the customers. Therefore, avail this fully functional and practical PPT now to ease your work.
Attract And Convince Your Leads To Be Part Of Your Event As A Sponsor Through...SlideTeam
If your company needs to submit a Attract And Convince Your Leads To Be Part Of Your Event As A Sponsor Through Sponsorship Proposal Template look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/3hEG9Ug
Radio Advertising Proposal For Product Sale Increment PowerPoint Presentation...SlideTeam
If your company needs to submit a Radio Advertising Proposal For Product Sale Increment PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2CvLIoj
Things to think about if you want to make an idea a reality
Presentation from Kristjan Kristjansson, Co-founder & CEO at 50skills for students at the University of Toronto
Website for details:
https://www.vikingherald.com/
Aranca Media Pusat Pelatihan Pengembangan Power Point 2013 Melayani : Training untuk Perusahaan/Sekolah Kampus/ Bisnis Online dll. Kami Aranca Media melayani jasa pembuatan Content Informasi dan Promosi digital , Company Profile, majalah digital, Iklan digital, dll.
Pickyourprop is a professional property advisory firm which is focused on selling of residential and commercial properties raised by prominent builders and developers. Headquartered in Mysore, equipped with a team of expert property consultants, management professionals with related expertise of their field in Real Estate sector
Ian Walker, founder and MD of 3P Logistics, will be our guest speaker at this month's event. Ian will talk about the journey he has taken from launching 3P Logistics to turning it into a market leader within the outsourcing world of logistics and fulfilment services.
As well as talking about his career, Ian will also discuss some of the business challenges he has faced, touching on the lessons learnt and the risks that have paid off, and how he manages an end-to-end supply-chain business to gain a competitive advantage.
PowerPoint Presentation design Services - High Slider Solutions Narahari Rao H
A glimpse of our work showcasing how powerful slides can be. We provide compelling & professional looking presentations; be it your sales pitch decks, conference and expo presentations, Marketing and communication decks, educational & informational decks and product & services offering presentations.
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
15. SHARE STORIES SAFETY
ASK QUESTIONS
RESPECT
EACH OTHER
HONESTY AND
CONFIDENTIALITY
WORKING TOGETHER
16. SHARE STORIES SAFETY
ASK QUESTIONS BE ON TIME
RESPECT
EACH OTHER
HONESTY AND
CONFIDENTIALITY
WORKING TOGETHER
17. SHARE STORIES SAFETY
ASK QUESTIONS BE ON TIME
RESPECT
EACH OTHER
NO MOBILE DEVICES
HONESTY AND
CONFIDENTIALITY
WORKING TOGETHER
18. SHARE STORIES SAFETY
ASK QUESTIONS BE ON TIME
RESPECT
EACH OTHER
NO MOBILE DEVICES
HONESTY AND
CONFIDENTIALITY
JOIN IN
...AND HAVE FUN!
WORKING TOGETHER
78. DPDHL GROUP
Post Parcel
Germany
DHL Customer Solutions Innovation
Global Business Services
eCommerce
Solutions
Express
Global
Forwarding,
Freight
Supply Chain
126. REPLAY
WORK AS
ONE TEAM
OUR AMAZING
FUTURE
SIMPLY
AMAZING
REWIND
OUR
ENTREPRENEURIAL
SPIRIT
OUR PASSION FOR
CUSTOMERS – PART 2
OUR PASSION
FOR CUSTOMERS
– PART 1
SIMPLY
THE BEST
WE ARE EXPERT
FREIGHT
FORWARDERS
OUR EXCELLENT
OPERATORS
THE STORY SO FAR
127. REPLAY
WORK AS
ONE TEAM
OUR AMAZING
FUTURE
SIMPLY
AMAZING
REWIND
OUR
ENTREPRENEURIAL
SPIRIT
OUR PASSION FOR
CUSTOMERS – PART 2
OUR PASSION
FOR CUSTOMERS
– PART 1
SIMPLY
THE BEST
WE ARE EXPERT
FREIGHT
FORWARDERS
OUR EXCELLENT
OPERATORS
THE STORY SO FAR
128. REPLAY
WORK AS
ONE TEAM
OUR AMAZING
FUTURE
SIMPLY
AMAZING
REWIND
OUR
ENTREPRENEURIAL
SPIRIT
OUR PASSION FOR
CUSTOMERS – PART 2
OUR PASSION
FOR CUSTOMERS
– PART 1
SIMPLY
THE BEST
WE ARE EXPERT
FREIGHT
FORWARDERS
OUR EXCELLENT
OPERATORS
THE STORY SO FAR
139. PASSION
WE REALLY CARE FOR OUR
CUSTOMERS, THEIR GOODS AND
DGF AS IF THEY WERE OUR OWN
ENTREPRENEURSHIP
WE DO THINGS IN A WAY THAT
SAVES TIME, EFFORT AND MONEY
FOR US AND OUR CUSTOMERS
OUR VALUES
140. EXCELLENCE
WE ALWAYS AIM TO GET THINGS
RIGHT 1ST TIME TO DELIVER OUR
PROMISES TO CUSTOMERS
PASSION
WE REALLY CARE FOR OUR
CUSTOMERS, THEIR GOODS AND
DGF AS IF THEY WERE OUR OWN
ENTREPRENEURSHIP
WE DO THINGS IN A WAY THAT
SAVES TIME, EFFORT AND MONEY
FOR US AND OUR CUSTOMERS
OUR VALUES
141. TEAMWORK
WE WORK TOGETHER TO DELIVER
AN OUTSTANDING EXPERIENCE
TO OUR CUSTOMERS
EXCELLENCE
WE ALWAYS AIM TO GET THINGS
RIGHT 1ST TIME TO DELIVER OUR
PROMISES TO CUSTOMERS
PASSION
WE REALLY CARE FOR OUR
CUSTOMERS, THEIR GOODS AND
DGF AS IF THEY WERE OUR OWN
ENTREPRENEURSHIP
WE DO THINGS IN A WAY THAT
SAVES TIME, EFFORT AND MONEY
FOR US AND OUR CUSTOMERS
OUR VALUES
142. TEAMWORK
WE WORK TOGETHER TO DELIVER
AN OUTSTANDING EXPERIENCE
TO OUR CUSTOMERS
EXCELLENCE
WE ALWAYS AIM TO GET THINGS
RIGHT 1ST TIME TO DELIVER OUR
PROMISES TO CUSTOMERS
PASSION
WE REALLY CARE FOR OUR
CUSTOMERS, THEIR GOODS AND
DGF AS IF THEY WERE OUR OWN
ENTREPRENEURSHIP
WE DO THINGS IN A WAY THAT
SAVES TIME, EFFORT AND MONEY
FOR US AND OUR CUSTOMERS
OUR VALUES
150. ENTREPRENEURSHIP
WE DO THINGS IN A WAY THAT SAVES
TIME, EFFORT AND MONEY FOR US
AND OUR CUSTOMERS
OUR VALUES – ENTREPRENEURSHIP
151. ›
I am flexible and adapt to our Customers’ needs and the changing
market
OUR VALUES – ENTREPRENEURSHIP
152. ›
I am flexible and adapt to our Customers’ needs and the changing
market
› I always ask myself ‘is there a better way to do this?’
OUR VALUES – ENTREPRENEURSHIP
153. ›
I am flexible and adapt to our Customers’ needs and the changing
market
› I always ask myself ‘is there a better way to do this?’
› I think and act beyond my local area when finding the best Customer
solution
OUR VALUES – ENTREPRENEURSHIP
154. ›
I am flexible and adapt to our Customers’ needs and the changing
market
› I always ask myself ‘is there a better way to do this?’
› I think and act beyond my local area when finding the best Customer
solution
› I am a Freight Forwarding expert, constantly developing my
knowledge so I can make the most of every opportunity
OUR VALUES – ENTREPRENEURSHIP
155. ›
I am flexible and adapt to our Customers’ needs and the changing
market
› I always ask myself ‘is there a better way to do this?’
› I think and act beyond my local area when finding the best Customer
solution
› I am a Freight Forwarding expert, constantly developing my
knowledge so I can make the most of every opportunity
› I think, feel and act as if it was my own business while respecting our
code of conduct
OUR VALUES – ENTREPRENEURSHIP
156. ›
I am flexible and adapt to our Customers’ needs and the changing
market
› I always ask myself ‘is there a better way to do this?’
› I think and act beyond my local area when finding the best Customer
solution
› I am a Freight Forwarding expert, constantly developing my
knowledge so I can make the most of every opportunity
› I think, feel and act as if it was my own business while respecting our
code of conduct
› I build long-term and profitable relationships with my Customers
and carriers for the benefit of our network
OUR VALUES – ENTREPRENEURSHIP
166. TEAMWORK
WE WORK TOGETHER TO DELIVER
AN OUTSTANDING EXPERIENCE
TO OUR CUSTOMERS
EXCELLENCE
WE ALWAYS AIM TO GET THINGS
RIGHT 1ST TIME TO DELIVER OUR
PROMISES TO CUSTOMERS
PASSION
WE REALLY CARE FOR OUR
CUSTOMERS, THEIR GOODS AND
DGF AS IF THEY WERE OUR OWN
ENTREPRENEURSHIP
WE DO THINGS IN A WAY THAT
SAVES TIME, EFFORT AND MONEY
FOR US AND OUR CUSTOMERS
OUR VALUES
180. Damage/loss free delivery
Proactive exception communication
Competitive price
Reliability of pick up and transit time
Exception resolution
Accessibility of staff
Speed
Caring attitude of staff
Shipment visibility
Staff knowledge of service portfolio
Source: DGF Customer Needs Survey
Voice of the customer
“Basic service at
fair price matters
the most…”
“
…followed by
high transport
quality and
engaged staff”
Top 5
Top 10
OUR CUSTOMER NEEDS
199. PASSION
WE REALLY CARE FOR OUR
CUSTOMERS, THEIR GOODS AND
DGF AS IF THEY WERE OUR OWN
OUR VALUES – PASSION
200. › I am genuinely enthusiastic and motivated for the Customer and
their business
OUR VALUES – PASSION
201. › I am genuinely enthusiastic and motivated for the Customer and
their business
› I do the small things that make the Customer feel they are important
to us
OUR VALUES – PASSION
202. › I am genuinely enthusiastic and motivated for the Customer and
their business
› I do the small things that make the Customer feel they are important
to us
› I always leave my Customers with a smile on their face
OUR VALUES – PASSION
203. › I am genuinely enthusiastic and motivated for the Customer and
their business
› I do the small things that make the Customer feel they are important
to us
› I always leave my Customers with a smile on their face
› I go beyond what is required or expected by my Customers
OUR VALUES – PASSION
204. › I am genuinely enthusiastic and motivated for the Customer and
their business
› I do the small things that make the Customer feel they are important
to us
› I always leave my Customers with a smile on their face
› I go beyond what is required or expected by my Customers
›
I am positive and think ‘outside the box’ in difficult or
challenging situations
OUR VALUES – PASSION
205. › I am genuinely enthusiastic and motivated for the Customer and
their business
› I do the small things that make the Customer feel they are important
to us
› I always leave my Customers with a smile on their face
› I go beyond what is required or expected by my Customers
›
I am positive and think ‘outside the box’ in difficult or
challenging situations
› I am proud of the DGF team and what we do – we are family
OUR VALUES – PASSION
225. Poor situation
is handled well
Poor situation is
handled well and
with speed
Customers remaining loyal
Source: Harvard Business School
100
80
60
40
20
0
EARNING LOYALTY
226. Poor situation
is handled well
Poor situation is
handled well and
with speed
Customers remaining loyal
65%
EARNING LOYALTY
100
80
60
40
20
0
Source: Harvard Business School
227. Poor situation
is handled well
Poor situation is
handled well and
with speed
Customers remaining loyal
65%
96%
EARNING LOYALTY
100
80
60
40
20
0
Source: Harvard Business School
233. SERVICE RECOVERY
Customers want us to:
Taketheir
problemseriously
Genuinely
care
Keep them
informed
Solve their
problem quickly
234. SERVICE RECOVERY
Customers want us to:
Taketheir
problemseriously
Take
ownership
Genuinely
care
Keep them
informed
Solve their
problem quickly
235. SERVICE RECOVERY
Customers want us to:
Taketheir
problemseriously
Take
ownership
Genuinely
care
Say
sorry
Keep them
informed
Solve their
problem quickly
254. REPLAY
WORK AS
ONE TEAM
OUR AMAZING
FUTURE
SIMPLY
AMAZING
REWIND
OUR
ENTREPRENEURIAL
SPIRIT
OUR PASSION FOR
CUSTOMERS – PART 2
OUR PASSION
FOR CUSTOMERS
– PART 1
SIMPLY
THE BEST
WE ARE EXPERT
FREIGHT
FORWARDERS
OUR EXCELLENT
OPERATORS
LEARNING JOURNEY DAY 1
257. REPLAY
WORK AS
ONE TEAM
OUR AMAZING
FUTURE
OUR EXCELLENT
OPERATORS
SIMPLY
AMAZING
REWIND
OUR
ENTREPRENEURIAL
SPIRIT
OUR PASSION FOR
CUSTOMERS – PART 2
OUR PASSION
FOR CUSTOMERS
– PART 1
SIMPLY
THE BEST
WE ARE EXPERT
FREIGHT
FORWARDERS
LEARNING JOURNEY DAY 2
