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CREATIVITY + INNOVATION ANDREW MAXWELL 1
DESIGN
THINKING:
CREATIVITY + INNOVATION ANDREW MAXWELL 2
LEARNING OUTCOMES
FOR THIS LESSON:
Design Thinking
Value
IDEO Shopping Cart
CREATIVITY + INNOVATION ANDREW MAXWELL 3
DESIGN
THINKING
CREATIVITY + INNOVATION ANDREW MAXWELL 4
“ [Design thinking]... imbues
the full spectrum of innovation
activities with a human
centered design ethos...”
– Tim Brown, IDEO
CREATIVITY + INNOVATION ANDREW MAXWELL 5
VIABILITY
(BUSINESS)
DESIRABILITY
(HUMAN)
FEASABILITY
(TECHNICAL)
INNOVATION
CREATIVITY + INNOVATION ANDREW MAXWELL 6
“ [Design thinking is] powered by a
thorough understanding, through
direct observation, or what people
need and want in their lives.”
– Tim Brown, IDEO
CREATIVITY + INNOVATION ANDREW MAXWELL 7
The Deep Dive
(Part 2)
The Deep Dive
(Part 3)
VIDEOS
CREATIVITY + INNOVATION ANDREW MAXWELL 8
HOW DESIGN THINKING
HAPPENS
CREATIVITY + INNOVATION ANDREW MAXWELL 9
DESIGN THINKING
MINDSETS
click here for the
full resource
Stanford dschool’s
Bootcamp Bootleg
toolkit resource to
support design thinking
CREATIVITY + INNOVATION ANDREW MAXWELL 10
VALUE
CREATIVITY + INNOVATION ANDREW MAXWELL 11
VALUE IS SUBJECTIVE.
CREATIVITY + INNOVATION ANDREW MAXWELL 12
WHAT DO COMPANIES SELL?
Companies SHOULD create, provide,
and sell value!
Developing a competitive strategy:
understand how your
company creates value
how does your company add
more value?
CREATIVITY + INNOVATION ANDREW MAXWELL 13
VALUE CHAIN
sharedvalue.org
Michael Porter, author of
“Competitive Advantage”
(1985)
focuses on systems and
how inputs are changed
into the outputs purchased
by customers
CREATIVITY + INNOVATION ANDREW MAXWELL 14
image source: persuadedmagazine.com
VS.
VS.
CREATIVITY + INNOVATION ANDREW MAXWELL 15
CUSTOMER / CONSUMER POV
What do they need?
What problems do they have?
What improvements do they look for?
What do they value?
CREATIVITY + INNOVATION ANDREW MAXWELL 16
WHAT
VALUE IS
PROVIDED
BY A CAR?
AUTOMOTIVE INDUSTRY
CREATIVITY + INNOVATION ANDREW MAXWELL 17
Gets you from A to B
instyle, reliably and safely,
with other people or
stuff...
exciting “driving
experience” and
entertainment value
creates a semi mobile
space
What do they value?
WHAT
VALUE IS
PROVIDED
BY A CAR?
AUTOMOTIVE INDUSTRY
CREATIVITY + INNOVATION ANDREW MAXWELL 18
WHAT
VALUE IS
PROVIDED
BY A MOBILE
PHONE?
TELECOMMUNICATION
INDUSTRY
CREATIVITY + INNOVATION ANDREW MAXWELL 19
WHAT
VALUE IS
PROVIDED
BY A MOBILE
PHONE?
TELECOMMUNICATION
INDUSTRY
connects you to others
across town/ across the
world
clear signal / no dropped
calls / rapid support
offers entertainment
options (packages)
simple billing
CREATIVITY + INNOVATION ANDREW MAXWELL 20
VALUE CHAIN ACTIVITIES
A set of activities that an organization
carries out to create value for its
customers
Value created:
Cost to create that value = Margin / Profit
CREATIVITY + INNOVATION ANDREW MAXWELL 21
EGG TO CHICKEN SANDWICH?
CREATIVITY + INNOVATION ANDREW MAXWELL 22
COCOA BEANS TO TRUFFLES?
CREATIVITY + INNOVATION ANDREW MAXWELL 23
IDEO
SHOPPING
CART
CREATIVITY + INNOVATION ANDREW MAXWELL 24
IDEO SHOPPING
CART TAKEAWAYS
It’s collaborative and cross-functional.
Innovation is hard work!
Expect multiple failures before success
Take a consumer/ customer / user POV
Think integratively and systemically about
problems, opportunities and situations
CREATIVITY + INNOVATION ANDREW MAXWELL 25
DESIGN & INNOVATION
ARE STRATEGIC, NOT
TACTICAL.
IT REQUIRES COMPANY
WIDE DEEP COMMITMENT.

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C+i design thinking presentation

  • 1. CREATIVITY + INNOVATION ANDREW MAXWELL 1 DESIGN THINKING:
  • 2. CREATIVITY + INNOVATION ANDREW MAXWELL 2 LEARNING OUTCOMES FOR THIS LESSON: Design Thinking Value IDEO Shopping Cart
  • 3. CREATIVITY + INNOVATION ANDREW MAXWELL 3 DESIGN THINKING
  • 4. CREATIVITY + INNOVATION ANDREW MAXWELL 4 “ [Design thinking]... imbues the full spectrum of innovation activities with a human centered design ethos...” – Tim Brown, IDEO
  • 5. CREATIVITY + INNOVATION ANDREW MAXWELL 5 VIABILITY (BUSINESS) DESIRABILITY (HUMAN) FEASABILITY (TECHNICAL) INNOVATION
  • 6. CREATIVITY + INNOVATION ANDREW MAXWELL 6 “ [Design thinking is] powered by a thorough understanding, through direct observation, or what people need and want in their lives.” – Tim Brown, IDEO
  • 7. CREATIVITY + INNOVATION ANDREW MAXWELL 7 The Deep Dive (Part 2) The Deep Dive (Part 3) VIDEOS
  • 8. CREATIVITY + INNOVATION ANDREW MAXWELL 8 HOW DESIGN THINKING HAPPENS
  • 9. CREATIVITY + INNOVATION ANDREW MAXWELL 9 DESIGN THINKING MINDSETS click here for the full resource Stanford dschool’s Bootcamp Bootleg toolkit resource to support design thinking
  • 10. CREATIVITY + INNOVATION ANDREW MAXWELL 10 VALUE
  • 11. CREATIVITY + INNOVATION ANDREW MAXWELL 11 VALUE IS SUBJECTIVE.
  • 12. CREATIVITY + INNOVATION ANDREW MAXWELL 12 WHAT DO COMPANIES SELL? Companies SHOULD create, provide, and sell value! Developing a competitive strategy: understand how your company creates value how does your company add more value?
  • 13. CREATIVITY + INNOVATION ANDREW MAXWELL 13 VALUE CHAIN sharedvalue.org Michael Porter, author of “Competitive Advantage” (1985) focuses on systems and how inputs are changed into the outputs purchased by customers
  • 14. CREATIVITY + INNOVATION ANDREW MAXWELL 14 image source: persuadedmagazine.com VS. VS.
  • 15. CREATIVITY + INNOVATION ANDREW MAXWELL 15 CUSTOMER / CONSUMER POV What do they need? What problems do they have? What improvements do they look for? What do they value?
  • 16. CREATIVITY + INNOVATION ANDREW MAXWELL 16 WHAT VALUE IS PROVIDED BY A CAR? AUTOMOTIVE INDUSTRY
  • 17. CREATIVITY + INNOVATION ANDREW MAXWELL 17 Gets you from A to B instyle, reliably and safely, with other people or stuff... exciting “driving experience” and entertainment value creates a semi mobile space What do they value? WHAT VALUE IS PROVIDED BY A CAR? AUTOMOTIVE INDUSTRY
  • 18. CREATIVITY + INNOVATION ANDREW MAXWELL 18 WHAT VALUE IS PROVIDED BY A MOBILE PHONE? TELECOMMUNICATION INDUSTRY
  • 19. CREATIVITY + INNOVATION ANDREW MAXWELL 19 WHAT VALUE IS PROVIDED BY A MOBILE PHONE? TELECOMMUNICATION INDUSTRY connects you to others across town/ across the world clear signal / no dropped calls / rapid support offers entertainment options (packages) simple billing
  • 20. CREATIVITY + INNOVATION ANDREW MAXWELL 20 VALUE CHAIN ACTIVITIES A set of activities that an organization carries out to create value for its customers Value created: Cost to create that value = Margin / Profit
  • 21. CREATIVITY + INNOVATION ANDREW MAXWELL 21 EGG TO CHICKEN SANDWICH?
  • 22. CREATIVITY + INNOVATION ANDREW MAXWELL 22 COCOA BEANS TO TRUFFLES?
  • 23. CREATIVITY + INNOVATION ANDREW MAXWELL 23 IDEO SHOPPING CART
  • 24. CREATIVITY + INNOVATION ANDREW MAXWELL 24 IDEO SHOPPING CART TAKEAWAYS It’s collaborative and cross-functional. Innovation is hard work! Expect multiple failures before success Take a consumer/ customer / user POV Think integratively and systemically about problems, opportunities and situations
  • 25. CREATIVITY + INNOVATION ANDREW MAXWELL 25 DESIGN & INNOVATION ARE STRATEGIC, NOT TACTICAL. IT REQUIRES COMPANY WIDE DEEP COMMITMENT.