Chrisofel has worked in various customer service and virtual assistant roles since 2010. He has experience managing teams, providing training, and interacting with clients. His roles have involved tasks like website support, social media management, scheduling, research, and more. He is skilled in areas like WordPress, email marketing, and using various productivity tools.

1. Home Based Work Portfolio
Chrisofel Monzon Puracan
Full Time Customer Service Job for an American Company (2010-13)
Customer/Website Suppport for rSchooltoday.com school websites (Athletic/Sports Calendar)
Account Manager on special/VIP clients/schools.
Team Leader & Product Supervisor April 2011 promotion handling a team of CSR.
Staff Development Supervisor Feb 2012 promotion providing an organized system for the team.
HIRING >>> TRAINING >>> CLIENT INTERACTION >>> COACHING

2. Home Based Work Portfolio
Chrisofel Monzon Puracan
Freelance Projects since 2010
Recruitment Assistant for an Independent Firm seeking Top Executives involving US Telecoms
Industry. Screens applicants and possible nominees for Job Order at hand. Assist Senior Recruiter in
formatting their resumes and coordinating interview schedules.
TOOLS USED

3. Home Based Work Portfolio
Chrisofel Monzon Puracan
Freelance Projects since 2010
Executive Assistant for a UK Doctor with online businesses involving medical projects in Africa
(ASHIA), Toy Store (Iguana Little), Health and Beauty (Skin Refined). Contract ended (please see last
page for more info and recommendation on performance).
Research for Content
Website (Wordpress) Setup
Update Products and Prices
Blog Management
Social Media Management (Facebook and Twitter)
Email Management
Organize schedules and needs (flights, documents, expenses and revenues)
TOOLS USED
WEBSITE SETUP
(Social media setup included)

4. RECOMMENDATION LETTER
(for Chrisofel Puracan aka Chrissy Wallace as a VA)

5. Home Based Work Portfolio
Chrisofel Monzon Puracan
Freelance Projects since 2010
Virtual Assistant for an Australian Marketing firm with farm and crops business. Marketing
Department and owners (lovely couple) sends me the content we are scheduled to post daily within the
company's website (Wordpress), Newsletter (Mailchimp), Social Media (Facebook and Twitter) and
Fax (Easy Link). Submit (mailing and fax) reports, Australia's news/current events and updates the
mailing list for both newsletter and fax. Sends schedule reminders on important events.
TOOLS USED

6. Home Based Work Portfolio
Chrisofel Monzon Puracan
Freelance Projects since 2010
Executive Assistant for a UK Lawyer who has business plans involving the health industry. Research
and Study on related topics for the business and submits everything for approval before information is
posted in his website (Wordpress), Social Media (Facebook, Twitter, Instagram and Youtube).
Newsletter Campaign via Mailchimp, assists in apps like Manage Flitter, Hootsuite and Google
Analytics.
TOOLS USED

7. Home Based Work Portfolio
Chrisofel Monzon Puracan
Freelance Projects since 2010
Outreach Assistant for a business consultant based in California. Assist in moderating Blab shows and
setting guests up via email hubspot. Organizing after show tasks to go up on her website. Tools we use:

8. Home Based Work Portfolio
Chrisofel Monzon Puracan
Freelance Projects since 2010
Virtual Assistant for a few members of the Millionaire's Club in Australia that has:
(On Call Admin Tasks)
1. Real Estate Business – updating lists and information via Government sites
CRM software -
2. MLM- Networking business – follow-up emails and calls on clients to update their information and gain product
feedback. CRM software -
3. Health and Beauty + Gym – research and study to help them gain more sales for both businesses.
OTHER TOOLS
Skype – Communication and Screen Share
Go To Meeting – Training and Webinars
Snagit – Simple Photo Edits and Video Capture
Google Drive – File Sharing (submit accomplished tasks, send progress, etc)

9. Home Based Work Portfolio
Chrisofel Monzon Puracan
Freelance Projects since 2010
Virtual Coworker – Part Time Projects:
1. Construction Business in Australia (Universal Interiors) – Organized admin system as Virtual Assistant using:
2. Virtual Coworker (Marketing Department) – Assist Kevin Mallen and Patrick Rolfes with Angel List and:
3. Renwick Family Business (Scentsy AU) – Booking Appointments and organize admin stuff with:
Skills Summary
 Well experienced in Customer Service & Sales for both Inbound/Outbound Account
 Word Processing & Typing, Microsoft Office skills.
 Organized in Filing & Data Archiving/Entry. Photo/Video and File Editing via Snagit Editor.
 Email Management via Mail Chimp, Outlook and Google Mail.
 SEO, Wordpress, Aweber, Blogging/Niche, Podcast, Data Entry, Reports
 Research for Content Writing and writes emails/articles/posts as required.
 Recruitment, Training and Development. Enthusiastic and Friendly with people.
 Problem Solving and Company Stats/Data Analysis (Goal Achiever)
 Social Media Marketing: Facebook, Twitter, Instagram, Pinterest, Linkedin, Squidoo, Ezine
 Leadership Experience/Training (Certified in Coaching and TIER management)
 Bachelor Degree holder in Hotel and Restaurant Management (4 year course- 2001 Graduate)
CONTACT DETAILS