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BECOMING A
VIRTUAL
PROFESSIONAL
Free Training
Meet Your Trainer
ARLENE ESTRELLAAFALLA-DELACRUZ
♥ From Baguio City, Philippines
♥ Wife to Anthony and mom to Abisai and Akilah
♥ Bachelor of Arts in Political Science (SLU)
♥ LLB II or Juris Doctor II (SLU/FEU)
♥ Mompreneur & manages Lako ni Ciding FB page
♥ 9 years as a Virtual Professional (since 2011)
♥ Top Rated Upwork Virtual Assistant
♥ Freelance Graphic Designer
♥ Freelance Video Editor
♥ 18 years of experience in Customer Service
♥ Freelance Writer/Editor/Podcast
♥ Arts & Crafts
How I Became a
Virtual Professional
Freelance Ebook/Podcast
Writer/Editor/Audio Editor
2011–2015
Started as ESL Teacher to Korean
Students
2013–2015
Full Time Virtual Assistant/
E-Commerce Assistant
since 2014 - Present.
2014–2020
What are the Topics?
Introduction to Freelancing
Available Online Jobs
Tools & Equipments to Use
Identifying Skills
Preparing Remote Applications
Introduction
to
Freelancing
What is Freelancing?
Freelancing is working as a Self-employed Professional for
multiple CLIENTS (Executives/Professional, Business Owners, Any
Individual) without a formal agreement from different countries
like USA, Australia, Europe and Canada.
Involves taking project-based jobs completed within a specific
period (1-6 months project).
What Is Work From Home?
1. People who work from home offer their services as independent
contractors or consultants.
2. May work PART-TIME OR FULL-TIME at any span of time he/she desires
(FREEDOM to choose and pick clients).
3. FLEXIBLE working hours.
4. Can be Voice (Teaching, Inbound/Outbound calls), Non-voice (Email
support, data entry, virtual assistant, SEO, Social Media Marketing) or
Mixed.
5. SALARY SCHEDULE can be per project, per hour, per week.
What Are The Benefits?
1. Freedom to choose clients and projects.
2. Immense flexibility of location.
3. Opportunity to earn more.
4. A chance to experiment with your niche.
5. No need to travel to and from work everyday.
6. You can spend more time with your family.
7. Chance to fulfill your wants.
Available Online
Jobs
Online Jobs
1. Administrative Support.
Virtual assistance
Data entry
Project management
Transcription
2. Customer Service.
Customer support
Technical support
3. Design and Creative.
Animation
Graphic design
Photography
Video production/editing
4. Finance.
Accounting
Bookkeeping
Financial planning/management
Payroll
Tax preparation
5. Language.
English teaching
Foreign language translation
Online Jobs
6. Information Technology (IT).
Computer programming
Game development
Mobile app development
Software development
Web and mobile design
Web development
7. Writing.
Academic writing, Blogging,
Creative writing, Editing and
proofreading, Technical writing,
Web copywriting
8. Marketing and Sales.
Affiliate marketing, Email marketing
Lead generation, Telemarketing
Pay-per-click (PPC) marketing
Search Engine Optimization (SEO)
Social Media Marketing, E-Commerce
9. Professional Services.
Architectural and engineering services
Medical billing, Paralegal services
Pharmacy, Real estate coordination
Tools and
Equipments
What Do You Need?
1. Computer Setup – (Laptop: has at
least Intel i3 processor and 4gb RAM
or a Desktop at least AMD A8 Quad
Core processor and 4gb RAM/
2. Internet at least 5 Mbps (wired)
3. Webcam & Headset
4. Backup power source
5. Educate yourself
Additional Tools To Make Your Online Job Easier
COMMUNICATION
• Skype
• Zoom
• Whatsapp
• Google Meet
• Microsoft Teams
• Slack
• Gmail/ Google Suite
ADMIN TASKS
• MS Office (365)
• Google Apps
(Documents/Sheets/Slides)
TASKS MANAGEMENT
• Trello
• Asana
• Microsoft Planner
• Slack
• LastPass
SOCIAL MEDIA
◦ Facebook
◦ Linkedin
◦ Twitter
◦ Pinterest
◦ Instagram
STORAGE
◦ Dropbox
◦ Google Cloud/Drive
◦ Microsoft OneDrive
Communication and Task Management
1. Skype
2. Whatsapp
3. MS Teams
4. Trello
5. Slack
6. Zoom
7. MS Sharepoint
8. MS Planner
9. Asana
10. Lastpass
Administrative Tasks
1. MS Office (365)
2. Google Apps (Gmail, Calendar,
Drive, Documents, Sheets,
Slides)
Social Media Marketing
1. Social Media Channels
2. Graphic (Canva,
Photoshop)
3. Scheduling Apps
(Hootsuite, Tailwind,
Buffer, Later)
Digital Marketing
1. Email Marketing
(Mailchimp, Active
Campaign)
2. SEO
3. Wordpress
4. ClickFunnels
E-Commerce
1. Amazon
2. Ebay
3. Wallmart
4. Magento
Storage
1. Dropbox
2. Google Cloud/Drive
3. Microsoft OneDrive
Identifying
skills
Technical Skill Set
Virtual Assistant
Social Media Manager
Social Media Marketer
Data Entry Specialist
Customer Service Support
(Email or Chat) Non-voice
Transcriptionist
Web Researcher
Graphic Designer
Accountant/Bookkeeper
E-commerce (Ebay, Amazon,
Shopify, Product Listing, etc.)
Email Manager
Email Marketer
Online Teacher
Online Writer
Game developer
Develop Soft Skills
1. Strong Communication Skills
2. Organizational Skills
3. Time Management Skills
4. Listening Skills
5. Ability To Work Independently
Or With Minimal Supervision
6. Being Self-driven And Motivated
7. Leadership Skills (For
Management Positions)
8. Trainable
FREE WEBINARS/ ONLINE COURSES
(8) UNICEF free online courses with free certificates
Link: https://bit.ly/3fgaDe1
9) Accenture free digital skills online courses with free
certificates
Link: https://bit.ly/2YyxdbO
10) Creating Digital Content free online program with free
certificates
Link: https://bit.ly/2YAiahD
11) Career Development free online course with a free
certificate
Link: https://bit.ly/2xAaBfU
12) Free Online Psychology Courses 2020 with free certificates
Link: https://bit.ly/2SSXf67 or visit https://bit.ly/2SEYJ3z
13) http://www.tesda.gov.ph/
1) United States Institute of Peace
Link: https://bit.ly/35wimjH
2) Asian Development Bank
Link: https://bit.ly/3ccd13C
3) King's College London
Link: https://bit.ly/3b1Vbil
4) Google Free Digital Marketing Course
Link: https://bit.ly/2zd4YEK
5) World Health Organization
Link: https://bit.ly/3c5cMqJ
6) Google Analytics Academy
Link: https://bit.ly/3fmdMcd
7) 44 free short online courses on Future Learn
Link: https://bit.ly/3b2U8yn
Follow Department of Information and Communications Technology - DICT or Tech4ED Centers in FB.
What to Do?
2 COMMON WORRIES ON
STARTING OUT AS A HOME-
BASED WORKER
1. Failure To Get Hired Soon
2. Falling Prey To Scams
1.CREATE YOUR PROFILE IN
JOB SITES
Recommended job sites for newbies:
https://www.onlinejobs.ph/
https://www.upwork.com/
https://www.linkedin.com/
2. Start Building Your Portfolio
(graphics, video, audio files)
How to Identify a Job Scam?
! Payment is required.
! Too good to be true.
! Sensitive Information Required
! Fake Identity
! Uses Personal Email
Q & A
Preparing remote
applications
What to Prepare?
1.RESUME
•Make it simple
•Be creative
Sample Resume
Sample Video Resume
What to Prepare?
2. COVER LETTER
Make a unique greeting.
Not too serious!
Avoid sending out a template to ALL potential clients.
PLEASE Customize it.
Sample Cover
Letter
Sample Cover
Letter
Sample Cover
Letter
Sample
Cover Letter
What to Prepare?
3. ONLINE EXAMS
IQ test, Typing speed test,
Grammar test, DISC personality,
etc.
Sample Tests
What to Prepare?
4. ONLINE INTERVIEW
Ace your interview by dressing
appropriately.
Be confident and be punctual.
Smile!
Online Interview Tips
1. CLEAN UP YOUR ONLINE PRESENCE
Check your privacy settings on all social media pages to
ensure your online presence is professional.
Conduct a Google search on yourself and see what gets
pulled up.
2. PRACTICE
As part of your interview preparation, you should be able to
answer questions such as why you’re interested in the job, the
field, or the company.
3. BE PREPARED TO DISCUSS ANYTHING ON YOUR RESUME
4. ASK QUESTIONS
Common Interview Questions
1. Why do you think you are a good fit for this particular project?
2. Which of the required job skills do you feel you are strongest at?
3. What past project or job have you had that is most like this one and
why?
4. What challenging part of this job are you most experienced in?
5. Do you have any questions about the job description?
6. Do you have suggestions to make this project run successfully?
7. What past project or job have you had that is most like this one and
why?
8. How long were you at your previous job? Why did you leave?
9. Why do you want this job? What are you hoping to get from it?
10.Please share a time when you had difficulty understanding a new task
at work and how you were able to complete your work.
How to Apply?
Sample Job Lead
Submit a Proposal
Input Add’l Details
Sample Invite/ Job Offer
How Do You Get Paid?
• Set up accounts for receiving payments
such as Paypal, Payoneer, Gcash,
PayMaya, Transferwise, etc.
• You can also use bank to bank
transactions.
Summary
1. Freelancing Vs Work From Home
2. Benefits Of Freelancing/Work From Home
3. Applying For Jobs Online
4. Basic Tools Set-up
5. Upgrading Skills
6. Creating Profiles Online
7. Setting-up Payments
8. Preparing for Remote Applications
Have a Proper Mindset
HAVE THE
“ALL-YOU CAN” ATTITUDE
♥ Be Committed – “Committed-all-you Can”
♥ Be Dedicated – “Dedicate-all-you Can”
♥ Have Focus - “Focus-all-you Can”
♥ Have Patience - “Patience-all-you Can”
♥ Keep Improving And Innovating - “Improve-all-you Can”
♥ Keep learning - “Learn-all-you Can”
♥ Remember Learning is a never ending process.
Keep Going!
♥ The process of job hunting is tough. Some people tend to
get discouraged after months of failed attempts.
♥ Never give up! Keep going.
♥ Winners never quit. Quitters never win-Vince Lombardi
♥ PRAY. GOD WILL PROVIDE.
♥ “Have I not commanded you? Be strong and courageous.
Do not be afraid; do not be discouraged, for
the Lord your God will be with you wherever you go.” -
Joshua 1:9
Thank You!
Appendix
• Wikipedia (Meaning of Freelancing )
• https://filipiknow.net/home-based-jobs-philippines/

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Becoming a Virtual Professional

  • 1.
  • 3. Meet Your Trainer ARLENE ESTRELLAAFALLA-DELACRUZ ♥ From Baguio City, Philippines ♥ Wife to Anthony and mom to Abisai and Akilah ♥ Bachelor of Arts in Political Science (SLU) ♥ LLB II or Juris Doctor II (SLU/FEU) ♥ Mompreneur & manages Lako ni Ciding FB page ♥ 9 years as a Virtual Professional (since 2011) ♥ Top Rated Upwork Virtual Assistant ♥ Freelance Graphic Designer ♥ Freelance Video Editor ♥ 18 years of experience in Customer Service ♥ Freelance Writer/Editor/Podcast ♥ Arts & Crafts
  • 4. How I Became a Virtual Professional Freelance Ebook/Podcast Writer/Editor/Audio Editor 2011–2015 Started as ESL Teacher to Korean Students 2013–2015 Full Time Virtual Assistant/ E-Commerce Assistant since 2014 - Present. 2014–2020
  • 5. What are the Topics? Introduction to Freelancing Available Online Jobs Tools & Equipments to Use Identifying Skills Preparing Remote Applications
  • 7. What is Freelancing? Freelancing is working as a Self-employed Professional for multiple CLIENTS (Executives/Professional, Business Owners, Any Individual) without a formal agreement from different countries like USA, Australia, Europe and Canada. Involves taking project-based jobs completed within a specific period (1-6 months project).
  • 8. What Is Work From Home? 1. People who work from home offer their services as independent contractors or consultants. 2. May work PART-TIME OR FULL-TIME at any span of time he/she desires (FREEDOM to choose and pick clients). 3. FLEXIBLE working hours. 4. Can be Voice (Teaching, Inbound/Outbound calls), Non-voice (Email support, data entry, virtual assistant, SEO, Social Media Marketing) or Mixed. 5. SALARY SCHEDULE can be per project, per hour, per week.
  • 9. What Are The Benefits? 1. Freedom to choose clients and projects. 2. Immense flexibility of location. 3. Opportunity to earn more. 4. A chance to experiment with your niche. 5. No need to travel to and from work everyday. 6. You can spend more time with your family. 7. Chance to fulfill your wants.
  • 11. Online Jobs 1. Administrative Support. Virtual assistance Data entry Project management Transcription 2. Customer Service. Customer support Technical support 3. Design and Creative. Animation Graphic design Photography Video production/editing 4. Finance. Accounting Bookkeeping Financial planning/management Payroll Tax preparation 5. Language. English teaching Foreign language translation
  • 12. Online Jobs 6. Information Technology (IT). Computer programming Game development Mobile app development Software development Web and mobile design Web development 7. Writing. Academic writing, Blogging, Creative writing, Editing and proofreading, Technical writing, Web copywriting 8. Marketing and Sales. Affiliate marketing, Email marketing Lead generation, Telemarketing Pay-per-click (PPC) marketing Search Engine Optimization (SEO) Social Media Marketing, E-Commerce 9. Professional Services. Architectural and engineering services Medical billing, Paralegal services Pharmacy, Real estate coordination
  • 14. What Do You Need? 1. Computer Setup – (Laptop: has at least Intel i3 processor and 4gb RAM or a Desktop at least AMD A8 Quad Core processor and 4gb RAM/ 2. Internet at least 5 Mbps (wired) 3. Webcam & Headset 4. Backup power source 5. Educate yourself
  • 15. Additional Tools To Make Your Online Job Easier COMMUNICATION • Skype • Zoom • Whatsapp • Google Meet • Microsoft Teams • Slack • Gmail/ Google Suite ADMIN TASKS • MS Office (365) • Google Apps (Documents/Sheets/Slides) TASKS MANAGEMENT • Trello • Asana • Microsoft Planner • Slack • LastPass SOCIAL MEDIA ◦ Facebook ◦ Linkedin ◦ Twitter ◦ Pinterest ◦ Instagram STORAGE ◦ Dropbox ◦ Google Cloud/Drive ◦ Microsoft OneDrive
  • 16. Communication and Task Management 1. Skype 2. Whatsapp 3. MS Teams 4. Trello 5. Slack 6. Zoom 7. MS Sharepoint 8. MS Planner 9. Asana 10. Lastpass
  • 17. Administrative Tasks 1. MS Office (365) 2. Google Apps (Gmail, Calendar, Drive, Documents, Sheets, Slides)
  • 18. Social Media Marketing 1. Social Media Channels 2. Graphic (Canva, Photoshop) 3. Scheduling Apps (Hootsuite, Tailwind, Buffer, Later)
  • 19. Digital Marketing 1. Email Marketing (Mailchimp, Active Campaign) 2. SEO 3. Wordpress 4. ClickFunnels
  • 20. E-Commerce 1. Amazon 2. Ebay 3. Wallmart 4. Magento
  • 21. Storage 1. Dropbox 2. Google Cloud/Drive 3. Microsoft OneDrive
  • 23. Technical Skill Set Virtual Assistant Social Media Manager Social Media Marketer Data Entry Specialist Customer Service Support (Email or Chat) Non-voice Transcriptionist Web Researcher Graphic Designer Accountant/Bookkeeper E-commerce (Ebay, Amazon, Shopify, Product Listing, etc.) Email Manager Email Marketer Online Teacher Online Writer Game developer
  • 24. Develop Soft Skills 1. Strong Communication Skills 2. Organizational Skills 3. Time Management Skills 4. Listening Skills 5. Ability To Work Independently Or With Minimal Supervision 6. Being Self-driven And Motivated 7. Leadership Skills (For Management Positions) 8. Trainable
  • 25. FREE WEBINARS/ ONLINE COURSES (8) UNICEF free online courses with free certificates Link: https://bit.ly/3fgaDe1 9) Accenture free digital skills online courses with free certificates Link: https://bit.ly/2YyxdbO 10) Creating Digital Content free online program with free certificates Link: https://bit.ly/2YAiahD 11) Career Development free online course with a free certificate Link: https://bit.ly/2xAaBfU 12) Free Online Psychology Courses 2020 with free certificates Link: https://bit.ly/2SSXf67 or visit https://bit.ly/2SEYJ3z 13) http://www.tesda.gov.ph/ 1) United States Institute of Peace Link: https://bit.ly/35wimjH 2) Asian Development Bank Link: https://bit.ly/3ccd13C 3) King's College London Link: https://bit.ly/3b1Vbil 4) Google Free Digital Marketing Course Link: https://bit.ly/2zd4YEK 5) World Health Organization Link: https://bit.ly/3c5cMqJ 6) Google Analytics Academy Link: https://bit.ly/3fmdMcd 7) 44 free short online courses on Future Learn Link: https://bit.ly/3b2U8yn Follow Department of Information and Communications Technology - DICT or Tech4ED Centers in FB.
  • 26. What to Do? 2 COMMON WORRIES ON STARTING OUT AS A HOME- BASED WORKER 1. Failure To Get Hired Soon 2. Falling Prey To Scams
  • 27. 1.CREATE YOUR PROFILE IN JOB SITES Recommended job sites for newbies: https://www.onlinejobs.ph/ https://www.upwork.com/ https://www.linkedin.com/
  • 28.
  • 29.
  • 30.
  • 31. 2. Start Building Your Portfolio (graphics, video, audio files)
  • 32. How to Identify a Job Scam? ! Payment is required. ! Too good to be true. ! Sensitive Information Required ! Fake Identity ! Uses Personal Email
  • 33. Q & A
  • 35. What to Prepare? 1.RESUME •Make it simple •Be creative
  • 38. What to Prepare? 2. COVER LETTER Make a unique greeting. Not too serious! Avoid sending out a template to ALL potential clients. PLEASE Customize it.
  • 43. What to Prepare? 3. ONLINE EXAMS IQ test, Typing speed test, Grammar test, DISC personality, etc.
  • 45. What to Prepare? 4. ONLINE INTERVIEW Ace your interview by dressing appropriately. Be confident and be punctual. Smile!
  • 46. Online Interview Tips 1. CLEAN UP YOUR ONLINE PRESENCE Check your privacy settings on all social media pages to ensure your online presence is professional. Conduct a Google search on yourself and see what gets pulled up. 2. PRACTICE As part of your interview preparation, you should be able to answer questions such as why you’re interested in the job, the field, or the company. 3. BE PREPARED TO DISCUSS ANYTHING ON YOUR RESUME 4. ASK QUESTIONS
  • 47. Common Interview Questions 1. Why do you think you are a good fit for this particular project? 2. Which of the required job skills do you feel you are strongest at? 3. What past project or job have you had that is most like this one and why? 4. What challenging part of this job are you most experienced in? 5. Do you have any questions about the job description? 6. Do you have suggestions to make this project run successfully? 7. What past project or job have you had that is most like this one and why? 8. How long were you at your previous job? Why did you leave? 9. Why do you want this job? What are you hoping to get from it? 10.Please share a time when you had difficulty understanding a new task at work and how you were able to complete your work.
  • 53. How Do You Get Paid? • Set up accounts for receiving payments such as Paypal, Payoneer, Gcash, PayMaya, Transferwise, etc. • You can also use bank to bank transactions.
  • 54. Summary 1. Freelancing Vs Work From Home 2. Benefits Of Freelancing/Work From Home 3. Applying For Jobs Online 4. Basic Tools Set-up 5. Upgrading Skills 6. Creating Profiles Online 7. Setting-up Payments 8. Preparing for Remote Applications
  • 55. Have a Proper Mindset HAVE THE “ALL-YOU CAN” ATTITUDE ♥ Be Committed – “Committed-all-you Can” ♥ Be Dedicated – “Dedicate-all-you Can” ♥ Have Focus - “Focus-all-you Can” ♥ Have Patience - “Patience-all-you Can” ♥ Keep Improving And Innovating - “Improve-all-you Can” ♥ Keep learning - “Learn-all-you Can” ♥ Remember Learning is a never ending process.
  • 56. Keep Going! ♥ The process of job hunting is tough. Some people tend to get discouraged after months of failed attempts. ♥ Never give up! Keep going. ♥ Winners never quit. Quitters never win-Vince Lombardi ♥ PRAY. GOD WILL PROVIDE. ♥ “Have I not commanded you? Be strong and courageous. Do not be afraid; do not be discouraged, for the Lord your God will be with you wherever you go.” - Joshua 1:9
  • 58. Appendix • Wikipedia (Meaning of Freelancing ) • https://filipiknow.net/home-based-jobs-philippines/

Editor's Notes

  1. Before I start with the training, first, I would like to say a prayer. Father God, I just want to lift you up today! You are so good Father and your love endures forever. Thank you, for this time and the opportunity to share this kind of training to those who really need it. Maraming Salamat sa lahat ng ginagawa mo para sa amin. Thank you for always being an amazing Father who looks after all of His children individually. Thank you for your love, grace and mercy. Maraming maraming Salamat din dahil despite sa pandemic, we can still connect with each other through technology. Thank you for the gifts and talents that you have given us. Today, I pray you will use this talents and gifts for your kingdom and glory. Wala po kaming maipagmamalaki sa inyo. It’s not our wisdom or understanding but the power of God working in us. Please bless this training that we may go out and spread what we learned, in the spirit of your love and generosity. Let everything we do bring glory to Your mighty name, Father. Thank you, I ask this in Jesus name I pray, Amen. Magandang hapon po sa ating lahat. Today, we’re going to learn how to become a virtual professional. This is a free training that will last for an hour or two so buckle your seatbelt and let’s start. Ano ba itong virtual professional na ito? Ngayon we are into transition from community quarantine to new normal. Maraming nawalan ng trabaho. No work, no pay yung iba. Sa Moog, 500 employees yung naretrenched. Walang masakyan kung papasok ka sa trabaho. Paano na? Nakakalungkot yung nangyayari ngayon but don’t worry. Sabi nga nila, in every problem, there’s always a solution. In this training, you will learn how to become a virtual professional and be equipped to work as one.
  2. 1. SA ONLINE WORLD ANG RESUME KAILANGANG MODERN NA DIN. VERY COMPETITIVE NA ANG MGA APPLICANTS. PABONGGAHAN NA SILA! KUNG AYAW MONG MAHULI, IUPDATE MO NA ANG IYUNG RESUME.   PWEDE KAYONG GUMAWA SA CANVA.COM NG RESUME MO. THERE’S A LOT OF SAMPLES AND READY-MADE TEMPLATES THAT YOU CAN USE AS A START. I used canva sa resume k. you can use any type, yung iba they make a video of their resume, others more of a portfolio type and so on. 2. Write a killer cover letter. Aside from the resume, your cover letter makes all the difference in your remote job application. Make a unique greeting. Wag masyadong seryoso. DO NOT USE these opening lines such as “Dear Hiring Manager”, “Dear Sir/Madam”, “To whom it may concern”. INSTEAD, YOU CAN USE: Hi there, Hey Tony! Hi Ben, how’s it going? Avoid sending out a template to all potential clients. i-Customize mo naman yung cover letter mo for each company you’re applying to, highlight your qualifications and skills that match what they’re looking for. Don’t forget to proofread it well! Also Understand the client’s job requirements. Many remote workers get disappointed after getting hired just because their expectations aren’t met. Make sure to understand the job description and requirements before you hit the “Apply Now” button. 3. Prepare for ONLINE EXAMS: Medyo madugo ito but it’s a need para tumaas ang profile rating mo. I think upwork removed their IQ tests but onlinejobs.ph still requires it including grammar and disc personality. 4. Online interview. You need to Ace your online job interviews. Dress professionally, be confident and punctual, and smile! The more skills , the better.
  3. Don’t forget to attach your resume, sample works, and cover letter properly. Once interested clients respond, they’ll ask you to go through online exams and interviews, usually via Skype.
  4. THE FLOOR IS NOW OPEN FOR MORE QUESTIONS.