BEYOND SCREEN: USER EXPERIENCE FOR THE INTERNET OF THINGS Chris Jackson has a dream. It’s a dream where intelligent devices of all types communicate clearly with each other, CEOs see past their outdated business models, and user experience designers are freed from the confines of designing for the screen. At UXNZ, Chris is going to share his dream. He’ll talk about the potential of a new Internet of Things (IoT) and how user experience designers are well placed to help make this dream a reality. ABOUT CHRIS Service Innovation Director, DNA Design Wellington, New Zealand Chris is Service Innovation Director at DNA design, and runs his own gig at Northwards Design Studio. Chris has more than 13 years experience in design and innovation projects that cross disciplines, industries and sectors, and has won a number of awards in the process. He kick-started the MIT Fab Lab movement in Aotearoa by starting the first Fab Lab in Australasia, and he organized the 8th annual Fab Lab conference in 2012, aptly named Fab8NZ. He also hosts the first Internet of Things Meetup in New Zealand, IoT WGTN. Chris has exhibited his work, taught his craft and talked about design internationally.

2. BEYOND SCREEN
UX for the Internet of Things
UX New Zealand | October 2015

3. Chris Jackson
Service Innovation Director
DNA
www.dna.co.nz
www.northwards-design.co.uk
@northwardsds
Slide deck on Slideshare

4. IHAVEADREAM.

5. CHIPBOARDSOF
ALLCOLOURSPLAY
TOGETHER.

6. COMPANIES
COLLABORATEIN
NEWWAYS.

7. APPLICATIONS&
OPERATINGSYSTEMS
DON’TMATTER.

8. INEEDYOU.
(CRAZYFOOLS)

9. WHATISTHE
INTERNETOF
THINGS?

10. “The internet of things is a global network
of computers, sensors and actuators
connected through internet protocols.”
Cuno Pfister: Getting Started with the internet of things

11. THEINTERNET
OFTHINGS.

12. EXAMPLES.

13. WE’RECONFUSEDABOUTTHEDIFFERENCE
BETWEENTHEINTERNETOFTHINGSAND‘SMART’.
Sensors/Actuators
Markers
Consumer Interface
Is it iot? No
No
No
Yes
No
No
No
Yes
Yes
(eg; wearables)
Yes
Yes
(eg; bergcloud)
Yes
What is it then? Apps Hardware Middleware
API
(Developer interface)
Cloud service
Local data collection
(Mobile or gateway)
Automation
(Industrial or
otherwise)
source: @iotwatch

14. WHEREAREWEIN
THEIOTTIMELINE?

15. CLICKFORVIDEO

16. WHATAMI
LEARNING?

17. HEADLINE
Body copy
IOTWGTN.

18. DEVELOPERS.
DEVELOPERS.
DEVELOPERS.

19. UNCLEARVALUE
PROPOSITIONS.

20. SMALLTEAMS
LOCATED
GLOBALLY.

21. HEADLINE
Body copy
WEDON’TKNOW
WHATWE’REDOING.

22. HEADLINE
Body copy
IT’SHARD.

23. PEOPLE
SYSTEM
PRODUCT
SERVICE
IOT
SOFTWARE DATA
HARDWARE DESIGN
DESIGN
ʭʭ Service
ʭʭ UX
ʭʭ Industrial
ʭʭ Graphic
HARDWARE
ʭʭ Materials
ʭʭ Manufacturing
ʭʭ Logistics
ʭʭ Certification
SOFTWARE
ʭʭ Code Everywhere
ʭʭ Across Everything
DATA
ʭʭ Security
ʭʭ Privacy
ʭʭ Sensemaking

24. HEADLINE
Body copy
TEAMSNEED
TOOWNTHEUX.

25. UX
A person’s perception and responses
that result from the use or anticipated
use of a product, service or system.
– ISO 9421

26. UXFORIOT
Is the person’s perception and responses
that result from the use or anticipated
use of the product, service and system.

27. WHYELSEIS
UXFORIOT
DIFFERENT?

28. EXPERIENCECAN
BEINTHESERVICE.

29. IT’SNOTTHEINTERNET.

30. NOCOMMON
STANDARDS.

31. INTEROPERABILITY.

32. INTERUSABILITY.

33. WHATARE
THEOTHER
OPPORTUNITIES
BEYONDSCREEN?

34. VUI.

35. SIRI,CORTANA,
OKGOOGLE.

36. WEARABLES.

37. KEEPITSIMPLE,
KIRKOUT.

38. TANGIBLE
INTERACTIONS.

39. DIALS.

40. SWITCHES.

41. CLICKFORVIDEO

42. SURFACES
&TEXTURES.

43. LANDSCAPE
CAMERA.

44. JAWBONE.

45. CLICKFORVIDEO

46. GESTURAL
INTERFACES.

47. PROJECT
SOLI.

48. NEST
PROTECT.

49. CLICKFORVIDEO

50. HOWCANYOUHELP
MAKEMYDREAM
COMETRUE?

51. GETINVOLVED&
STARTPLAYING.

52. HELPYOURCOMPANY
DOAPROJECT.

53. ATTENDAMEETUP,
HACKATHONORJAM.

54. CLICKFORVIDEO

55. WHYSHOULD
YOUCARE?

56. HEADLINE
Body copyIT’SCOMING.

57. MORAL
OBJECTS,
SERVICES&
EXPERIENCES.

58. HETANGATA.
HETANGATA.
HETANGATA.

59. “If we don’t stitch connected devices
together properly, there’s a real danger that
the real world will become more difficult to
use and more obstructive to our daily tasks
than helpful.”
Clare Rowland
Designing Connected Products, O’Reilly

60. THANKYOU.