CHOCOLATE INDUSTRY
By
Sujith kumar p
Anu jose
Anuraj s
Steevenson
“Life is like a box of
chocolates. You never know
what you’re going to get.”
What is chocolate?
• A confection produced from the fruit of the
tropical tree Theobroma cacao. The fruit,
known as cacao beans, are fermented, dried,
roasted, and ground, and the resulting
product is called cocoa liquor, which can be
separated into cocoa butter, a smooth, solid
fat used in both food and cosmetics, and
cocoa powder. Cocoa butter and cocoa
powder are combined in various proportions
with other ingredients to produce chocolate.
Common varieties of chocolate are:
• Dark Chocolate
• Milk Chocolate
• White Chocolate
• Major consumers of chocolates apart from kids are
teenagers and people between the age of 15 – 35
• And a recent study in Great Britain showed that
91% of females and 87% of males consume
chocolate products.
• Chocolates which were considered expensive once
have now become affordable by one and all. Most
of the chocolate brands produce chocolates in
different sizes that are priced according to their
sizes.
• Due to the increasing levels of social
consciousness people prefer gifting well
wrapped chocolate packets rather than sweets
on occasions and festivals.
• Taking advantage of this situation the top
chocolate brands in India are now
concentrating on the packaging and are
introducing well packaged chocolates for
specific occasions.
Some of the Top chocolate brands in
the World
Market share
MARS
• Global Market Share: 14.6%
Best-Selling Candies: M&Ms, Snickers, Milky Way
NESTLÉ
• Global Market Share: 12.6%
Best-Selling Candies: Nestlé Crunch, Butterfinger
KRAFT
• Global Market Share: 8.3%
Best-Selling Candies: Milka
FERRERO
• Global Market Share: 7.3%
Best-Selling Candies: Ferrero Rocher
CADBURY
• Global Market Share: 6.9%
Best-Selling Candies: Cadbury Creme Egg
HERSHEY
• Global Market Share: 6.7%
Best-Selling Candies: Hershey's, Hershey's Kisses
Chocolate Industry in India
• Initially chocolates were just limited to a few
flavors caramel and milk chocolate till recent
years when the introduction of dry fruits in
chocolates created waves in the chocolate
industry in India
• Even dark chocolate which was not widely
available in the Indian subcontinent till some time
back has started gaining ground in the Indian
chocolate market.
• The Chocolate market in India is currently
estimated a` 1500 crores. Growing at a rate of
almost 18-20% per annum the chocolate market in
India is becoming one of the major industries in
the country.
• India produces almost 30,000 tones of chocolate
products annually. India's per capita consumption
of chocolate is a whooping 300 grams.
• Out of which Over 70 per cent of the consumption
takes place in the urban areas. Chocolate
consumption in the rural areas is negligible in
India
Top Chocolate Brands in India are:
• Cadbury
• Nestle
• Amul
1. Cadbury - Cadbury, 5 Star, Bytes (chocolate
snack), Celebration, Dairy Milk, Gems, Perk
2. Nestle - Bar One, Kit Kat, Milkybar, Munch,
Nestle
3. Amul - Amul (Chocozoo, Chocomines)
• Cadbury and Nestle has been dominating the
chocolate industry in India over the last few decades
due to their deep penetration levels and strong
customer base.
• Cadbury over the years has become synonymous
with chocolates in the country. Be it the quality of
the chocolate, the packaging, the marketing or the
advertising Cadbury has been ruling the chocolate
industry since quite a few decades now. However as
compared to these two brands Cadbury and Nestle,
Amul is relatively new.
Cadbury
• Cadbury is a confectionery company owned by
Kraft Foods and is the industry's second-largest
globally after Mars, Incorporated. With its
headquarters in Uxbridge, London, England, the
company operates in more than 50 countries
worldwide.
• Founder – John cadbury
• Cadbury's headquarters (Head Office UK) is the
Cadbury House in the Uxbridge Business Park in
Uxbridge, London Borough of Hillingdon, England
• The company was known as Cadbury Schweppes
plc from 1969–2008
• At 2010 kraft foods take over the company
VISION & MISSION
VISION
• Cadbury’s set out a vision to achieve “a Cadbury in every
pocket” dream by increasing the penetration
of chocolates.
MISSION
• Cadbury's means quality: this is our promise.
Ourreputation is built upon quality: Our commitment
tocontinuous improvement will ensure that our promise is
delivered'
Cadbury India
• Established in India – 1948
• Head quarters - Mumbai
• Manufacturing facilities at
1. Thane
2. Pune
3. Gwalior
4. Bangalore
5. Baddi (Himachal Pradesh)
• Cadbury India enjoys a value market share of
over 70 percent in the chocolate category and
brand Cadbury Dairy Milk (CDM) is considered
the "gold standard" for chocolates in India.
The pure taste of CDM defines the chocolate
taste for the Indian consumer.
Products
1. Cadbury diary milk
2. 5-star
3. Perk
4. Celebrations
5. Temptations
6. Eclairs
7. Gems
8. Bubbalao
9. Bournville
10.Silk (diary milk)
Consumption of Cadbury products
Sales
Diary milk
5-star
gems
perk
bournville
silk
temptations
celebrations2%
PRICE
• Second P of marketing is not another name for
blindly lowering prices and relying on this
strategy alone to increase sales dramatically.
• The strategy used by Cadbury’s is for matching
the value that customer pays to buy the product
with the expectation they have about what the
production is worth to them.
• Cadbury’s has launched various products which
cater to all customer segments. So every
customer segment has different price expectation
from the product
• . Therefore maximizing the returns involves
identifying right price level for each segment, and
then progressively moving through them.
Dairy Milk Rs. 15
Perk Rs. 10
5 Star Rs. 10
Fruit and Nut Rs. 22
Gems Rs. 10
Break Rs. 5
Nutties Rs. 18
Bournvita (500 gm) Rs. 104
PROMOTION
ADVERTISEMENTS
THE BIG B FACTOR
• PACKAGING
• The packaging was changed to include a
sealed plastic wrapper inside the outside foil.
Cadbury's launched a new 'purity-sealed'
packaging for its flagship product, cadbury
dairy milk. Over the next few weeks cadbury
will work towards introducing either a heat
sealed or a flow-pack packaging that offers a
high level of resistance to infestation from
improper storage.
• Cadbury invested nearly rs 25 crore (rs 250
million) this year on new machinery for the
proved packaging.
1905 1930s
1960s
1970s
PACKAGING STYLES
PRESENT
• DISTRIBUTION
• Chocolate needs to be distributed directly, unlike
other fmcg products like soaps and detergents,
which can be sold through a wholesale network.
90% of chocolate products are sold directly to
retailers.
• Cadbury's distribution network used to
encompasses 2100 distributors and 450,000
retailers
• to avoid cannibalization of its higher priced
products from lower priced ones, cadbury is•
setting up two separate distribution channels –
one for core business & other for mass markets
• INDIRECTEXPENSES) LIKE TRAVEL COSTS
ANDHOTELSWERE ALSO BEING STUDIED
• NATURE OF RETAIL OUTLET
• chocolates are primarily sold through kirana
stores, gift stores, medical stores, canteens,
pan-bidi stores, bakeries, sweetshops etc. this
is true for chocolates also. The space allocated
for the chocolates was less when compared
to the total area of the shop. Of the space
allocated for chocolates, cadbury brands
occupied more than nestle brands
• STRATEGY
• Cadbury has followed a well-planned strategy of
fuelling volume growth by introducing
smaller unit packs at lower price points.
Simultaneously, the company seems to have
astutely juggled with the larger pack sizes and
raised prices to a degree higher than what
appears at face. hires at kearney to curb costs .
• cadbury India appointed management
consultancy firm at kearney to draw up a strategy
to control costs in several areas, including
sourcing of raw materials and packaging
Operates in India in 4 categories viz
1. Chocolate confectionary
2. Milk food drinks
3. Candy
4. Gum
DEMOGRAPHIC SEGMENTATION
• INCOME LEVEL- IN THE MIDDLE AND
• HIGHER INCOME GROUPS
• CHILDREN – 55%
• ADULTS – 12%
• YOUNG ADULTS- 33%
BUSINESS SEGMENTS
• CHOCOLATES
• SUGARCONFECTIONARY
• MALTED FOODS
• COCOA POWDER
• DRINKING CHOLOCATE& SMALL EXTRACT
Major competitors
• NESTLE (In terms of Chocolates)
• AMUL Ltd (In terms of Chocolates)
Market share
Sales
cadbury
amul
nestle
others
MARKETING STRATEGY OF CADBURY
• Attracting Shoppers Attention
• On Every Hand Everywhere
• Growing with Emerging Markets
• A strong foundation
• Growing with the market
• Functional advantage
• Affordable indulgence
• Importing success
Distribution channel
PROMOTIONAL TOOL :
ADVERTISEMENTS
Basic purpose behind advertising is:
• To position the product as a
• “high quality brand” with a wide
• range of offering providing at anytime.
• To create awareness about new flavors
• Induce consumer trails. Build corporate image
• To undertake competitive advertisement
SWOT
• STRENGTHS-Distribution Network-Market
Share-Aggressive Marketing-Rich product mix
• WEAKNESS- Little penetration in the rural
sector
• THREATS-Rise in the cost of chocolate and
dairy products.-Entry of many foreign players
in the Indian Confectionary market, which are
giving higher margins to the retailers
• OPPORTUNITIES Co-branding with other
manufacturers of food and drink
Cadbury vs Nestle
• Nestle captures 36% of market
• Nestle munch have the maximum market
share
• Kitkat comes 2nd place
• Cadbury captures 64% of market
• Cadbury diary milk have the maximum market
share
• Five star comes 2th place
Cadbury brand ambassader
Nestle brand ambassador
Chocolate industry

Chocolate industry

  • 1.
    CHOCOLATE INDUSTRY By Sujith kumarp Anu jose Anuraj s Steevenson
  • 2.
    “Life is likea box of chocolates. You never know what you’re going to get.”
  • 3.
    What is chocolate? •A confection produced from the fruit of the tropical tree Theobroma cacao. The fruit, known as cacao beans, are fermented, dried, roasted, and ground, and the resulting product is called cocoa liquor, which can be separated into cocoa butter, a smooth, solid fat used in both food and cosmetics, and cocoa powder. Cocoa butter and cocoa powder are combined in various proportions with other ingredients to produce chocolate.
  • 4.
    Common varieties ofchocolate are: • Dark Chocolate • Milk Chocolate • White Chocolate
  • 5.
    • Major consumersof chocolates apart from kids are teenagers and people between the age of 15 – 35 • And a recent study in Great Britain showed that 91% of females and 87% of males consume chocolate products. • Chocolates which were considered expensive once have now become affordable by one and all. Most of the chocolate brands produce chocolates in different sizes that are priced according to their sizes.
  • 6.
    • Due tothe increasing levels of social consciousness people prefer gifting well wrapped chocolate packets rather than sweets on occasions and festivals. • Taking advantage of this situation the top chocolate brands in India are now concentrating on the packaging and are introducing well packaged chocolates for specific occasions.
  • 7.
    Some of theTop chocolate brands in the World
  • 8.
    Market share MARS • GlobalMarket Share: 14.6% Best-Selling Candies: M&Ms, Snickers, Milky Way NESTLÉ • Global Market Share: 12.6% Best-Selling Candies: Nestlé Crunch, Butterfinger KRAFT • Global Market Share: 8.3% Best-Selling Candies: Milka
  • 9.
    FERRERO • Global MarketShare: 7.3% Best-Selling Candies: Ferrero Rocher CADBURY • Global Market Share: 6.9% Best-Selling Candies: Cadbury Creme Egg HERSHEY • Global Market Share: 6.7% Best-Selling Candies: Hershey's, Hershey's Kisses
  • 10.
    Chocolate Industry inIndia • Initially chocolates were just limited to a few flavors caramel and milk chocolate till recent years when the introduction of dry fruits in chocolates created waves in the chocolate industry in India • Even dark chocolate which was not widely available in the Indian subcontinent till some time back has started gaining ground in the Indian chocolate market.
  • 11.
    • The Chocolatemarket in India is currently estimated a` 1500 crores. Growing at a rate of almost 18-20% per annum the chocolate market in India is becoming one of the major industries in the country. • India produces almost 30,000 tones of chocolate products annually. India's per capita consumption of chocolate is a whooping 300 grams. • Out of which Over 70 per cent of the consumption takes place in the urban areas. Chocolate consumption in the rural areas is negligible in India
  • 12.
    Top Chocolate Brandsin India are: • Cadbury • Nestle • Amul
  • 13.
    1. Cadbury -Cadbury, 5 Star, Bytes (chocolate snack), Celebration, Dairy Milk, Gems, Perk 2. Nestle - Bar One, Kit Kat, Milkybar, Munch, Nestle 3. Amul - Amul (Chocozoo, Chocomines)
  • 14.
    • Cadbury andNestle has been dominating the chocolate industry in India over the last few decades due to their deep penetration levels and strong customer base. • Cadbury over the years has become synonymous with chocolates in the country. Be it the quality of the chocolate, the packaging, the marketing or the advertising Cadbury has been ruling the chocolate industry since quite a few decades now. However as compared to these two brands Cadbury and Nestle, Amul is relatively new.
  • 15.
  • 16.
    • Cadbury isa confectionery company owned by Kraft Foods and is the industry's second-largest globally after Mars, Incorporated. With its headquarters in Uxbridge, London, England, the company operates in more than 50 countries worldwide. • Founder – John cadbury • Cadbury's headquarters (Head Office UK) is the Cadbury House in the Uxbridge Business Park in Uxbridge, London Borough of Hillingdon, England • The company was known as Cadbury Schweppes plc from 1969–2008 • At 2010 kraft foods take over the company
  • 17.
    VISION & MISSION VISION •Cadbury’s set out a vision to achieve “a Cadbury in every pocket” dream by increasing the penetration of chocolates. MISSION • Cadbury's means quality: this is our promise. Ourreputation is built upon quality: Our commitment tocontinuous improvement will ensure that our promise is delivered'
  • 18.
    Cadbury India • Establishedin India – 1948 • Head quarters - Mumbai • Manufacturing facilities at 1. Thane 2. Pune 3. Gwalior 4. Bangalore 5. Baddi (Himachal Pradesh)
  • 19.
    • Cadbury Indiaenjoys a value market share of over 70 percent in the chocolate category and brand Cadbury Dairy Milk (CDM) is considered the "gold standard" for chocolates in India. The pure taste of CDM defines the chocolate taste for the Indian consumer.
  • 20.
    Products 1. Cadbury diarymilk 2. 5-star 3. Perk 4. Celebrations 5. Temptations 6. Eclairs 7. Gems 8. Bubbalao 9. Bournville 10.Silk (diary milk)
  • 21.
    Consumption of Cadburyproducts Sales Diary milk 5-star gems perk bournville silk temptations celebrations2%
  • 22.
    PRICE • Second Pof marketing is not another name for blindly lowering prices and relying on this strategy alone to increase sales dramatically. • The strategy used by Cadbury’s is for matching the value that customer pays to buy the product with the expectation they have about what the production is worth to them. • Cadbury’s has launched various products which cater to all customer segments. So every customer segment has different price expectation from the product
  • 23.
    • . Thereforemaximizing the returns involves identifying right price level for each segment, and then progressively moving through them. Dairy Milk Rs. 15 Perk Rs. 10 5 Star Rs. 10 Fruit and Nut Rs. 22 Gems Rs. 10 Break Rs. 5 Nutties Rs. 18 Bournvita (500 gm) Rs. 104
  • 24.
  • 25.
  • 30.
    THE BIG BFACTOR
  • 31.
    • PACKAGING • Thepackaging was changed to include a sealed plastic wrapper inside the outside foil. Cadbury's launched a new 'purity-sealed' packaging for its flagship product, cadbury dairy milk. Over the next few weeks cadbury will work towards introducing either a heat sealed or a flow-pack packaging that offers a high level of resistance to infestation from improper storage.
  • 32.
    • Cadbury investednearly rs 25 crore (rs 250 million) this year on new machinery for the proved packaging.
  • 33.
  • 34.
  • 35.
    • DISTRIBUTION • Chocolateneeds to be distributed directly, unlike other fmcg products like soaps and detergents, which can be sold through a wholesale network. 90% of chocolate products are sold directly to retailers. • Cadbury's distribution network used to encompasses 2100 distributors and 450,000 retailers • to avoid cannibalization of its higher priced products from lower priced ones, cadbury is• setting up two separate distribution channels – one for core business & other for mass markets
  • 36.
    • INDIRECTEXPENSES) LIKETRAVEL COSTS ANDHOTELSWERE ALSO BEING STUDIED
  • 37.
    • NATURE OFRETAIL OUTLET • chocolates are primarily sold through kirana stores, gift stores, medical stores, canteens, pan-bidi stores, bakeries, sweetshops etc. this is true for chocolates also. The space allocated for the chocolates was less when compared to the total area of the shop. Of the space allocated for chocolates, cadbury brands occupied more than nestle brands
  • 38.
    • STRATEGY • Cadburyhas followed a well-planned strategy of fuelling volume growth by introducing smaller unit packs at lower price points. Simultaneously, the company seems to have astutely juggled with the larger pack sizes and raised prices to a degree higher than what appears at face. hires at kearney to curb costs . • cadbury India appointed management consultancy firm at kearney to draw up a strategy to control costs in several areas, including sourcing of raw materials and packaging
  • 39.
    Operates in Indiain 4 categories viz 1. Chocolate confectionary 2. Milk food drinks 3. Candy 4. Gum
  • 40.
    DEMOGRAPHIC SEGMENTATION • INCOMELEVEL- IN THE MIDDLE AND • HIGHER INCOME GROUPS • CHILDREN – 55% • ADULTS – 12% • YOUNG ADULTS- 33%
  • 41.
    BUSINESS SEGMENTS • CHOCOLATES •SUGARCONFECTIONARY • MALTED FOODS • COCOA POWDER • DRINKING CHOLOCATE& SMALL EXTRACT
  • 42.
    Major competitors • NESTLE(In terms of Chocolates) • AMUL Ltd (In terms of Chocolates)
  • 43.
  • 44.
    MARKETING STRATEGY OFCADBURY • Attracting Shoppers Attention • On Every Hand Everywhere • Growing with Emerging Markets • A strong foundation • Growing with the market • Functional advantage • Affordable indulgence • Importing success
  • 45.
  • 46.
    PROMOTIONAL TOOL : ADVERTISEMENTS Basicpurpose behind advertising is: • To position the product as a • “high quality brand” with a wide • range of offering providing at anytime. • To create awareness about new flavors • Induce consumer trails. Build corporate image • To undertake competitive advertisement
  • 47.
    SWOT • STRENGTHS-Distribution Network-Market Share-AggressiveMarketing-Rich product mix • WEAKNESS- Little penetration in the rural sector • THREATS-Rise in the cost of chocolate and dairy products.-Entry of many foreign players in the Indian Confectionary market, which are giving higher margins to the retailers • OPPORTUNITIES Co-branding with other manufacturers of food and drink
  • 48.
    Cadbury vs Nestle •Nestle captures 36% of market • Nestle munch have the maximum market share • Kitkat comes 2nd place • Cadbury captures 64% of market • Cadbury diary milk have the maximum market share • Five star comes 2th place
  • 49.
  • 50.