Jennifer Featherstone has over 10 years of experience as a Health Unit Coordinator providing administrative assistance and customer service support to physicians at Intermountain Healthcare-Primary Children's Hospital. She has excellent communication, organization, and computer skills and is able to work on multiple tasks simultaneously while meeting deadlines. Featherstone received employee of the month awards on multiple occasions and consistently received pay raises due to her strong performance. She has a certificate as a Health Unit Coordinator from Salt Lake Community College and maintains national certification and affiliations in her field.

1. JENNIFER FEATHERSTONE
8145 Short Hills Drive, Cottonwood Heights, Utah 84121 | C: 801-718-2351 | jennfeather@hotmail.com
ProfessionalSummary
Administrative Assistance experienced with providing personalized,focused service.Excellentin addressing issues,
acquiring and coordinating documentsand details. Ability to work with and supportPhysicians.Expertise includes
verifying insurance, reviewing recordsand charts and being concerned for the people Iwork with.
Qualifications
10+ yearsexperience as an Health Unit Coordinator in a hospital
Excellent communication skills
High level of customer service and followthrough and problems solve
Strong organization skillsand attention to detail and proven accuracywith record keeping.
Ability to professionally handle difficult conversationsin people and on the phone.
Strong computer skills
Ability to work on multiple tasks simultaneously and meet deadlines
Motivated and cohesively work with peers, administration and management
Skill Highlights
Sound decision making Personal, professional,integrityand team player
Proven patience and self-discipline Claims analysisand reviewspecialist
Interpreting instruction Maintains strictconfidentiality
Strong workethic HIPAA compliance
Accomplishments
Recognized for the abilityto train 10+newemployeeson the job
Successfullysupervised a team of 6+ employees
Employee of the month on multiple occasions
Consistently received pay raises for my performance
Volunteer humanitarian service full time for 18 months
ProfessionalExperience
Health Unit Coordinator 12/1999 to 04/2016
Intermountain Healthcare-Primary Children's Hospital Salt Lake City,Utah
Hands-on experience in a fast paced hospital unit environment
Acted as the receptionist and collaborated with staff,families and visitors
Provide a high level of customer service to all patient/family,physiciansand staff
Processes, organized, transcribed documents,research,charts and records
effectively managesinformation and follows governmentguidelines for release ofinformation
Demonstrated all work area neat and tidy
Education and Training
Certificate: Health Unit Coordinator 1999
Salt Lake CommunityCollege Salt Lake City,Utah
Affiliations
CRP certified through American Heart Association
Nationally HUC certified
A member of the NationalAssociation of Health Unit Coordinators