Belinda Turner is seeking a position where she can utilize her skills and grow with a company. She has experience as a Licensed Practical Nurse, Claims Adjustment Specialist, Office Manager, Retention Specialist, and Receptionist. Her qualifications include proficiency with Medicare/Medicaid reimbursement, medical terminology, billing and coding, data analysis, customer service, and office management software. She is skilled in written and verbal communication and has a background in healthcare, property management, and customer service.

1. Belinda Turner
207 STONESRIVER RD LA VERGNE, Tennessee,37086 256-945-4116 belindaturner1@hotmail.com
Objective
Seeking a position where I can use my talents and skills to grow and expand with the company.
Education
JF DRAKE STATE, HUNTSVILLE, AL 2003
Licensed Practical Nurse
 Admitting new residents
 Performing assessments
 Explaining treatments and procedures
 Managing care plans
Qualifications Summary
 Medicare/Medicaid reimbursement
 CPT/ICD 9 codes
 Medical terminology
 Prior Authorizations
 Appeals
 Auditing
 Billing
 Data analyst
 Accounts payable/receivable
 MSOffice proficient
 Office management
 CSP/ Facets proficient
 Retention
 Resolution
 Customer Service
 Cross training
 Written and verbal communition
 InterpersonalSkills
Work Experience
UNITED HEALTH GROUP, FRANKLIN, TN
Claims Adjustment Specialist, May 2014 – present
 Adjust medical/hospital claims from multiple states
 Manually manage metrics for myself in a numbers driven environment
 Reconcile Explanations of Benefits
 Insure processing accuracy
 Adhere to Medicare/Medicaid reimbursement policies
 Generate and send denial letters to providers as needed
 Provide project instruction clarity if needed
 Able to process on both CRT(projects) and Singles production environment
 Able to process ARO,RMU,ODAR,SNFA,TNDSNP claims

2. INVESTMENT HOMESUNLIMITED LLC, HUNTSVILLE, AL
Office Manager, Mar 2009 – Mar 2014
 Booked travel arrangements
 Distributed mail
 Inventoried and stocked supplies
 Scheduled and met with inspectors
 Set up job orders
DIRECTV, HUNTSVILLE, ALN
Retention Specialist, Feb 2007 – Feb 2009
 Deescalated calls
 Provided solutions for customers with billing, equipment or service issues
 Provided coaching to staff when needed
 Communication and interpersonalskills
 Exceptional Customer service
 Subject Matter Expert
INVESTMENT HOMESUNLIMITED, HUNTSVILLE, AL
Receptionist, Apr 2003 – Dec 2006
 Administrative support
 Alpha/numeric data entry
 Communication and interpersonalskills