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Our new performance dialogue between leaders and employees - focusing on performance, development and engagement
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ImpACT is our new approach to performance management at Nets. Moving away from the traditional approach to performance management by more focus on performance, development and engagement
Transforming nets performance management linkedin
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This document discusses measuring performance and provides guidance on developing performance standards and key result areas. It recommends identifying 5-8 key result areas for a position that are strategic and measurable. For each key result area, 3-6 performance standards should be set that are tangible, results-oriented metrics that can be evaluated as met or not met. The document also suggests listing the activities and skills required to achieve the standards without making them directly measurable. Developing clear performance standards aligned with organizational goals allows for fair, objective performance evaluations.
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The Senior Manager represents the MCoE functional operations and partners with business unit leaders and cross-functional teams to execute the MCoE operations plan. They work to improve the speed and proficiency of the MCoE teams and share responsibility for overall MCoE results. The Senior Manager provides leadership and direction to a team of professionals that develops and delivers technical solutions to support core business and fulfill MCoE objectives.
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Managers act as translators to help staff understand organizational strategy and create aligned actions. They first ensure staff understands the strategic direction and key issues. Managers then help staff bridge the gap between current reality and the vision by focusing on a few important milestone projects with synergy and alignment to build momentum and capacity. The process is ongoing, with strategy dynamically adjusted through measuring the right outcomes and holding people accountable.
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Managers act as translators to help staff understand organizational strategy and create aligned actions. They must first understand the strategy themselves, then communicate the vision, current reality, and milestones to guide teams. Managers bridge the gap between current performance and strategic goals by focusing teams on a few important initiatives sequenced for synergy, momentum, and capacity building, with accountability for measuring the right outcomes.
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Impact one pager
ImpACT is our new approach to performance management at Nets. Moving away from the traditional approach to performance management by more focus on performance, development and engagement
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Our new approach to performance management - discontinue the traditional performance management process and introduce a more agile and value adding approach
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This document discusses measuring performance and provides guidance on developing performance standards and key result areas. It recommends identifying 5-8 key result areas for a position that are strategic and measurable. For each key result area, 3-6 performance standards should be set that are tangible, results-oriented metrics that can be evaluated as met or not met. The document also suggests listing the activities and skills required to achieve the standards without making them directly measurable. Developing clear performance standards aligned with organizational goals allows for fair, objective performance evaluations.
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The Senior Manager represents the MCoE functional operations and partners with business unit leaders and cross-functional teams to execute the MCoE operations plan. They work to improve the speed and proficiency of the MCoE teams and share responsibility for overall MCoE results. The Senior Manager provides leadership and direction to a team of professionals that develops and delivers technical solutions to support core business and fulfill MCoE objectives.
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With service design becoming increasingly part of the “business as usual” of organisations, it’s also becoming more important to integrate it with the practices of the rest of the business. An ongoing trend is a shift to more bottom-up and agile ways of working. This opens up great opportunities for designers, as it makes it easier to respond to customer insights, but it also presents new challenges. At Aegon, we started this shift over a year ago and have learned a lot along the way. We’ll share our experiences and solutions and:
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Top management and the CEO decide on the goals and strategy of the organisation, but it is the staff who actually implement that strategy.
Most organisations struggle with the "cascade" of strategy from corporate level (Tier 1) to Unit / Department (Tier 2) and ultimately to the individual employee (Tier 3). If the employees are not aligned to the strategy, it is unlikely that the strategy will be successfully implemented.
To work effectively usually requires the close co-operation between the corporate strategy office and HR - because it is the HR Performance Management System that generally provides the process mechanism to align personal objectives/actions to the departmental (and ultimately, the organisational) strategy. That Strategy Office - HR interface is not always a strong relationship.
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One aspect that really sets us apart in how we work is that we link every service designer to a customer journey manager, who is the project sponsor. They operate as a mutually reinforcing duo in improving customer experience, ranging from small adjustments to large innovations. The designer provides research, creative facilitation and design expertise, and the customer journey manager ensures that all relevant stakeholders are involved from start to finish. This unique collaboration has proven to be very successful, for example to create support for the service design project results within our large organization and ensuring the designs get realized. This is certainly interesting for other companies to experiment with.
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With service design becoming increasingly part of the “business as usual” of organisations, it’s also becoming more important to integrate it with the practices of the rest of the business. An ongoing trend is a shift to more bottom-up and agile ways of working. This opens up great opportunities for designers, as it makes it easier to respond to customer insights, but it also presents new challenges. At Aegon, we started this shift over a year ago and have learned a lot along the way. We’ll share our experiences and solutions and:
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* How we approached the transition (traditional & agile working side by side)
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Webinar: Aligning the Employee to the Strategy of the Organisation
To view recording: http://youtu.be/dvW7WYfcMIA or watch the video at end of the slide
For other Informa Webinars: http://www.informa-mea.com/webinars
Top management and the CEO decide on the goals and strategy of the organisation, but it is the staff who actually implement that strategy.
Most organisations struggle with the "cascade" of strategy from corporate level (Tier 1) to Unit / Department (Tier 2) and ultimately to the individual employee (Tier 3). If the employees are not aligned to the strategy, it is unlikely that the strategy will be successfully implemented.
To work effectively usually requires the close co-operation between the corporate strategy office and HR - because it is the HR Performance Management System that generally provides the process mechanism to align personal objectives/actions to the departmental (and ultimately, the organisational) strategy. That Strategy Office - HR interface is not always a strong relationship.
About the Presenter:
Alan Fell is a highly experienced specialist in corporate performance management having spent more than 30 years involved in a wide range of performance management disciplines – both in policy formulation and practical application roles, and more recently, as a consultant and trainer.
Alan’s experiences cover an extensive range of management disciplines from strategic planning and execution, through the Balanced Scorecard, to a range of financial management subjects, especially cost management. Alan brings a highly pragmatic style and approach to the whole subject of making strategy happen: the challenges of successful strategy execution.
For the past 14 years Alan has operated as an independent management consultant and trainer. He is a highly experienced conference and seminar leader, having facilitated well over 200 events across UK, Europe, Middle East, Far East, South Africa and USA. He is a very regular visitor to the Gulf, and has frequently presented at conferences and seminars with Informa, in addition to consulting with a wide number of Gulf and Middle East organisations.
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This document provides guidance on effective meeting facilitation through the EFFECTIVE framework. It discusses the importance of pre-work like determining desired outcomes and creating an agenda. The key components of an effective meeting are outlined as pre-work, process, and progress. Pre-work establishes the direction, process navigates the meeting through opening, conducting, and closing sessions, and progress ensures actions and follows up on results. Effective facilitation requires skills like maintaining neutrality, managing group dynamics and challenges, and ensuring participation and progress toward outcomes.
Facilitation 1223881339031768-8
This document provides guidance on effective meeting facilitation through the EFFECTIVE framework. It discusses the importance of pre-work like determining desired outcomes and creating an agenda. The key components of an effective meeting are outlined as pre-work, process, and progress. Pre-work establishes the direction, process navigates the meeting through opening, conducting, and closing sessions, and progress ensures actions and follows up on results. Effective facilitation requires skills like maintaining neutrality, managing group dynamics and challenges, and ensuring participation and progress toward outcomes.
Executive Coaching Fifth Quadrant
Executive coaching provides senior managers opportunities for honest feedback, discussion of sensitive issues, and planning for development. It is a cost-effective, practical, and results-oriented option for self-development. Executive coaching establishes a one-to-one relationship within an organization to encourage self-awareness, problem solving, and learning. Great executive coaching comes from a meaningful relationship between coach and client that facilitates understanding, skills development, and a sense of achievement for the client.
Applying coaching and mentoring strategies in the workplace
This document outlines strategies for applying coaching and mentoring in the workplace. It discusses distinguishing between coaching and mentoring, identifying principles for coaching others, and how coaching and mentoring can develop employees. The Grow model for coaching is introduced, which involves setting goals, understanding reality, exploring options, and establishing willingness. Learning contracts are also covered as a tool to clarify learning goals and roles between supervisors and employees. The overall message is that coaching, mentoring, and feedback are important for supervisors to facilitate employee growth and performance.
Supervisors_and_Manager_Competencies1
This document outlines many competencies for supervisors and managers. It discusses managing people and processes, running the business, recruiting and hiring, managing new hire logistics, conducting team and one-on-one meetings, developing people, assessing staff performance, addressing poor performance, project management, technical capabilities, problem solving, leadership, time management, planning, and handling stress. The competencies focus on setting goals, measuring performance, providing feedback, delegating work, and driving accountability.
10 key points for professional development
Process to find the 10 most important key points to develop professionally. Making questions, answering them, analyzing opportunities, personal characteristics, and to be prepared, are some of the steps to be able to find the inner needs and mostly to enjoy professional growth.
Mentoring_Brussels_2015
The document outlines the objectives and deliverables for a mentoring program. It discusses establishing a mentoring relationship that is voluntary and based on accountability, partnership, and developing the mentee's career. It provides questions for initial meetings between the mentor and mentee to understand goals and challenges. It also describes the phases of the mentoring relationship from developing rapport to increasing independence. The document establishes the framework, timeline, and phases of the mentoring program to guide the mentee from dependency to empowerment.
COUNSELING techniques & know hows to do it.ppt
Good explanations on Counseling techniques and also how to effectively conduct counselling sessions.
Scaling Engagement Agility
Agile speaks of putting people first; however in my experience, people are the poor stepchild to process and tools. It’s not about getting scrum teams “more agile” it’s about shaping the organization's culture to support agile development. It’s necessary to understand the areas needed to create a culture that supports agile development. We have to wonder, are we asking ourselves the right questions? How do we engage our staff to create an agile workforce? How do we hire the right people? What is a manager's role in this new self-organized culture? How do we motivate those people? How do we connect them with the customer? It’s about embodying the spirit of agility to get all the magic of a startup and scaling that across a large organization.
In this session, we will talk about building your organization’s culture to support scaling organizational agility to keep the team passionate and purposeful.
Format: Presentation
Target Audience: Agile Coaches, Human Resources, Leaders, and Change Agents
Coaching
The document discusses the differences between coaching, mentoring, and counseling. It defines coaching as a process that enables learning and development to improve performance, requiring an understanding of various styles and techniques. Mentoring is described as offline help from an experienced person to assist with transitions. Counseling applies psychological theories and communication skills to address clients' concerns. The document also provides definitions of counseling from various sources and discusses barriers to coaching such as lack of time. It provides guidance on competencies for effective coaching including self-clarity, communication skills, and building relationships.
Note taking methods,agenda of meeting.pptx
The document discusses different types of listening and note taking. It describes active listening, passive listening, and selective listening. It also discusses different note taking methods like outlining, mind mapping, and flow charts. Taking clear and organized notes is important for concentrating, remembering information, and understanding concepts. Preparing meeting agendas helps keep discussions on track and focused on key topics and goals. Meeting minutes provide a written record of the topics discussed, decisions made, and action items from a meeting.
Coaching stance and icf core competencies
Gives an overview of professional coaching arc of conversation, Coaching stance and ICF core competencies. It helps leaders to understand the core skills to be practiced when they are wearing "Coach" hat.
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Essentials of Building a culture of feedback - pulse survey
Essentials of Building a culture of feedback - pulse survey
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Applying coaching and mentoring strategies in the workplace
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原版制作英属哥伦比亚大学毕业证研究生文凭证书原版一模一样
原版一模一样【微信：741003700 】【英属哥伦比亚大学毕业证研究生文凭证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
加急制作美国密歇根州立大学毕业证（msu毕业证书）本科文凭原版一模一样
原版一模一样【微信：741003700 】【美国密歇根州立大学毕业证（msu毕业证书）本科文凭】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
The Rules Do Apply: Navigating HR Compliance
https://www.humanresourcestoday.com/frs/26903483/the-rules-do-apply--navigating-hr-compliance
HR Compliance is like a giant game of whack-a-mole. Once you think your company is compliant with all policies and procedures documented and in place, there’s a new or amended law, regulation, or final rule that pops up landing you back at ‘start.’ There are shifts, interpretations, and balancing acts to understanding compliance changes. Keeping up is not easy and it’s very time consuming.
This is a particular pain point for small HR departments, or HR departments of 1, that lack compliance teams and in-house labor attorneys. So, what do you do?
The goal of this webinar is to make you smarter in knowing what you should be focused on and the questions you should be asking. It will also provide you with resources for making compliance more manageable.
Objectives:
• Understand the regulatory landscape, including labor laws at the local, state, and federal levels
• Best practices for developing, implementing, and maintaining effective compliance programs
• Resources and strategies for staying informed about changes to labor laws, regulations, and compliance requirements
Webinar - How to Craft a Winning Compensation Strategy
Join Payscale’s HR team as they discuss how to rethink and build a better compensation strategy that works for your organization.
学校原版(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书原版一模一样
原版定制【微信:bwp0011】《(curtin毕业证书)澳洲科廷科技大学毕业证双学位证书》【微信:bwp0011】成绩单 、雅思、外壳、留信学历认证永久存档查询，采用学校原版纸张、特殊工艺完全按照原版一比一制作（包括：隐形水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠，文字图案浮雕，激光镭射，紫外荧光，温感，复印防伪）行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备，十五年致力于帮助留学生解决难题，业务范围有加拿大、英国、澳洲、韩国、美国、新加坡，新西兰等学历材料，包您满意。
【业务选择办理准则】
一、工作未确定，回国需先给父母、亲戚朋友看下文凭的情况，办理一份就读学校的毕业证【微信bwp0011】文凭即可
二、回国进私企、外企、自己做生意的情况，这些单位是不查询毕业证真伪的，而且国内没有渠道去查询国外文凭的真假，也不需要提供真实教育部认证。鉴于此，办理一份毕业证【微信bwp0011】即可
三、进国企，银行，事业单位，考公务员等等，这些单位是必需要提供真实教育部认证的，办理教育部认证所需资料众多且烦琐，所有材料您都必须提供原件，我们凭借丰富的经验，快捷的绿色通道帮您快速整合材料，让您少走弯路。
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
【关于价格问题（保证一手价格）】
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
高仿迈阿密大学毕业证（um毕业证）硕士文凭证书原版一模一样
原版一模一样【微信：741003700 】【迈阿密大学毕业证（um毕业证）硕士文凭证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
哪里购买伯明翰大学毕业证（uob毕业证）学位证书原版一模一样
原版一模一样【微信：741003700 】【伯明翰大学毕业证（uob毕业证）学位证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
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Webinar - How to Craft a Winning Compensation Strategy
Webinar - How to Craft a Winning Compensation Strategy
Check in one pager
- 1. Check-in: What? A check-in is a forward-focused dialogue between leader and employee about performance, development and motivation. The agenda is owned by the employee, and it is a setting for: • Aligning on expectations and priorities • Discussing both wins, pressing issues and potential roadblocks • Diving deeper into specific projects and tasks • Coaching and support • Receiving and giving real time feedback on performance • Discussing growth potential and continuous development • Proactively discuss motivation and engagement In short A forum to discuss what’s top of mind Check-in: Why? Frequent check-ins drive performance, as: • It ensures a stronger relevance- and continuous alignment of priorities • It provides flexibility and speed to enable faster changes, execution and info cascading • It enables real-time performance discussions • It focuses on useful learnings from mistakes and successes going forward • It is designed to inspire, coach, support and develop employees • It puts the employee in the driver’s seat Check-in: In practice 1. Book a reoccurring event 2. Start with a fixed length and frequency (e.g. 30 min. bi-weekly), that works best for you 3. Go for a walk, drink a coffee, meet in the café or whatever feels comfortable 4. Have a flexible agenda - talk about what’s top of mind and important to deliver on the priorities 5. Be present and discuss what is important going forward In short Go and do – and do it in a way that makes sense to you. Try out and adjust. Check-in: Your beacon After your check-ins, you should have: • Gained new insights • Know how well you are doing • A direction for development • Ensured that priorities are relevant and updated • Knowledge on what to do next or how to get there Check-in: A guide • Frequency must be once a month as a minimum • Only book a room when really needed • Be prepared to ensure mutual quality in the conversation • Be honest with each other • Listen actively • Focus on solutions and possibilities instead of problems • Align, set and update priorities as needed • Make sure that development and motivation is part of the conversation, but not necessarily every time