Managers act as translators to help staff understand organizational strategy and create aligned actions. They first ensure staff understands the strategic direction and key issues. Managers then help staff bridge the gap between current reality and the vision by focusing on a few important milestone projects with synergy and alignment to build momentum and capacity. The process is ongoing, with strategy dynamically adjusted through measuring the right outcomes and holding people accountable.

1. Translating Strategy Into Action Leading From the Center

2. Manager As Translator Architects Translators Doers Interpret results & provide feedback Provide feedback Create meaning & aligned action Understand the direction & key issues

3. First things first… Before you can translate it, you have to understand it… Do you know what our strategy is? Do you know which parts you support? Do you know where to go to learn more?

4. Unfocused priorities Vision Current Reality

5. Creating a shared vision Current Reality Vision Milestones Capabilities

6. Use the compass to guide your vision Vision Best Quality Best Place to Work Most Affordable Best Service Member Patient Focus

7. Bridge the gap with real work Current Reality Vision Milestones Capabilities

8. Bridge the gap with real work Work on just a few important things Think sequence, synergy & alignment Build momentum Build capacity

9. The process continues Current Reality Vision Milestones Capabilities

10. The process continues… Strategy is dynamic, not static Measure the right things, and act on them Build a culture of accountability