Our new approach to performance management - discontinue the traditional performance management process and introduce a more agile and value adding approach
ImpACT is our new approach to performance management at Nets. Moving away from the traditional approach to performance management by more focus on performance, development and engagement
This document discusses measuring performance and provides guidance on developing performance standards and key result areas. It recommends identifying 5-8 key result areas for a position that are strategic and measurable. For each key result area, 3-6 performance standards should be set that are tangible, results-oriented metrics that can be evaluated as met or not met. The document also suggests listing the activities and skills required to achieve the standards without making them directly measurable. Developing clear performance standards aligned with organizational goals allows for fair, objective performance evaluations.
Discuss agile performance enhancement systems for agile teams(shaping up a ...Abhishek Johri
The presentation was used during Discuss Agile Summit at Bangalore. Talks about the impending need for radical changes required in performance management systems for agile teams. Talks about CHAMPFROGS model and M.O.R.P.H Reports.
Alignment is vital for OKRs because while individual objectives may match employees' capabilities, they need to help achieve team and company goals. Alignment ensures everyone works toward the same vision collectively. Annual performance reviews are often tedious and do more harm than good, but they can be effective if focused on continuous feedback instead of one-time annual assessments.
The Senior Manager represents the MCoE functional operations and partners with business unit leaders and cross-functional teams to execute the MCoE operations plan. They work to improve the speed and proficiency of the MCoE teams and share responsibility for overall MCoE results. The Senior Manager provides leadership and direction to a team of professionals that develops and delivers technical solutions to support core business and fulfill MCoE objectives.
Managers act as translators to help staff understand organizational strategy and create aligned actions. They first ensure staff understands the strategic direction and key issues. Managers then help staff bridge the gap between current reality and the vision by focusing on a few important milestone projects with synergy and alignment to build momentum and capacity. The process is ongoing, with strategy dynamically adjusted through measuring the right outcomes and holding people accountable.
Managers act as translators to help staff understand organizational strategy and create aligned actions. They must first understand the strategy themselves, then communicate the vision, current reality, and milestones to guide teams. Managers bridge the gap between current performance and strategic goals by focusing teams on a few important initiatives sequenced for synergy, momentum, and capacity building, with accountability for measuring the right outcomes.
ImpACT is our new approach to performance management at Nets. Moving away from the traditional approach to performance management by more focus on performance, development and engagement
This document discusses measuring performance and provides guidance on developing performance standards and key result areas. It recommends identifying 5-8 key result areas for a position that are strategic and measurable. For each key result area, 3-6 performance standards should be set that are tangible, results-oriented metrics that can be evaluated as met or not met. The document also suggests listing the activities and skills required to achieve the standards without making them directly measurable. Developing clear performance standards aligned with organizational goals allows for fair, objective performance evaluations.
Discuss agile performance enhancement systems for agile teams(shaping up a ...Abhishek Johri
The presentation was used during Discuss Agile Summit at Bangalore. Talks about the impending need for radical changes required in performance management systems for agile teams. Talks about CHAMPFROGS model and M.O.R.P.H Reports.
Alignment is vital for OKRs because while individual objectives may match employees' capabilities, they need to help achieve team and company goals. Alignment ensures everyone works toward the same vision collectively. Annual performance reviews are often tedious and do more harm than good, but they can be effective if focused on continuous feedback instead of one-time annual assessments.
The Senior Manager represents the MCoE functional operations and partners with business unit leaders and cross-functional teams to execute the MCoE operations plan. They work to improve the speed and proficiency of the MCoE teams and share responsibility for overall MCoE results. The Senior Manager provides leadership and direction to a team of professionals that develops and delivers technical solutions to support core business and fulfill MCoE objectives.
Managers act as translators to help staff understand organizational strategy and create aligned actions. They first ensure staff understands the strategic direction and key issues. Managers then help staff bridge the gap between current reality and the vision by focusing on a few important milestone projects with synergy and alignment to build momentum and capacity. The process is ongoing, with strategy dynamically adjusted through measuring the right outcomes and holding people accountable.
Managers act as translators to help staff understand organizational strategy and create aligned actions. They must first understand the strategy themselves, then communicate the vision, current reality, and milestones to guide teams. Managers bridge the gap between current performance and strategic goals by focusing teams on a few important initiatives sequenced for synergy, momentum, and capacity building, with accountability for measuring the right outcomes.
Paul Mutsaers & Anna-Louisa Peeters - Making in-house service design the new...Service Design Network
Making in-house service design the new standard
7 Learnings to get there!
Abstract:
How to become the most customer centric bank in the Netherlands? To meet that challenge Rabobank has moved to service design in-house, underlining our vision that customer experience is vital to achieve competitive advantage. The journey has been both challenging and rewarding. We’ve learned a lot along the way: such as the fruitfulness of structural collaboration between service designers and customer journey managers to drive the change towards customer centricity. In this session, Paul Mutsaers (Customer Journey Manager) and Anna-Louisa Peeters (Service Designer) will share Rabobank’s 7 key learnings in their journey towards a successful service design practice that is embedded in this major financial institution.
Innovation:
One aspect that really sets us apart in how we work is that we link every service designer to a customer journey manager, who is the project sponsor. They operate as a mutually reinforcing duo in improving customer experience, ranging from small adjustments to large innovations. The designer provides research, creative facilitation and design expertise, and the customer journey manager ensures that all relevant stakeholders are involved from start to finish. This unique collaboration has proven to be very successful, for example to create support for the service design project results within our large organization and ensuring the designs get realized. This is certainly interesting for other companies to experiment with.
Agile Network India | How leadership can enable Business Agility | Pradnya Go...AgileNetwork
This document discusses how leadership can enable business agility. It argues that organization structure is important for business agility and that key stakeholders like CXO leaders, vertical heads, and general management each have important roles to play. CXO leaders should define strategy, inspect and adapt, and promote transparency. Vertical heads should align goals, provide feedback, and decentralize decision making. General management should practice servant leadership and embrace agile practices. The agile coach acts as a "magician" to challenge perspectives, create a transformation roadmap, and act as an active listener to help the organization in its business agility journey.
Transformation & Change Management-What MattersBarrie Day
This document discusses change management and transformation within organizations. It provides guidance on assessing the organization, developing a vision for change, communicating the need for change, engaging stakeholders, managing resistance, reinforcing the change, and ensuring its sustainability. The key aspects highlighted are developing a compelling vision and communication plan, empowering change leaders, addressing risks, monitoring progress and issues, and celebrating successes.
This document provides guidance on drafting an effective mission statement for a school. It recommends forming a committee to guide the process and get input from all staff. The committee should examine exemplar mission statements to identify common patterns and ensure the new statement expresses the school's purpose, expected actions, and staff's role in improvement. When drafting, the statement should be specific, value-driven, inspiring, plausible, and either focus on short-term or long-term goals. It should use clear language and be concise at 2-5 sentences to communicate the school's core purpose and focus.
Never before-disclosed oracle planning techniques by Jeff WalkerBen Lamorte
Jeff Walker, former Oracle CFO, presnted "Never-before-disclosed Oracle planning techniques" These slides were presented at the Alight/IE Group FP&A High Tech Summit in Palo Alto June 15, 2011. Jeff discussed key planning and reporting practices that supported Oracle’s rapid growth as it more than doubled annually from $20M to $1.2B while he was CFO.
In toady's competitive and technology driven era, every organization thrives for success. For this preparedness is essential to operate both locally as well as globally. This presentation is an attempt to chalk out the guideline in brief.
The document discusses redesigning a job position including:
1. Implementing strategic plans, providing more information to job descriptions, and requiring trainings to improve skills.
2. The major components of the position include ensuring compliance, completing required reports, and reviewing policies and procedures.
3. The document provides recommendations for improving goals, increasing productivity, and boosting job satisfaction such as setting attainable goals and providing recognition.
Being a master coach in today's environment requires different skills than in the past. Managers now supervise many remote employees with diverse backgrounds, extending beyond simple supervision. To be effective, a master coach must align employee, team, and company expectations through ongoing performance management. This involves planning goals, reviewing performance, and providing ongoing coaching across both formal and informal aspects of work.
The document provides examples of objectives and key results (OKRs) for different human resources roles, including Head of HR, HR Manager, HR Business Partner. The OKRs are divided into goals and how they will be measured. Providing measurable OKRs helps keep teams aligned, individuals accountable, and leads to higher company performance. OKRs should follow five pillars - connected, supported, adaptable, progress-based, and aspirational - to help ensure success.
Job design affects employee motivation, productivity, and satisfaction. It involves organizing tasks, duties, and responsibilities to achieve objectives. Components of job design include work simplification, job rotation, job enlargement, and job enrichment. Job rotation improves skills and abilities by moving employees between jobs. Job enlargement expands tasks within a job, while job enrichment improves efficiency and satisfaction by providing more responsibility, autonomy, and growth opportunities. Properly designing jobs can make them more motivating.
This document discusses objectives and key results (OKRs) and contrasts them with management by objectives (MBOs). It notes potential issues with an overemphasis on goals and provides examples of effective OKRs from Intel that were measurable and time-bound. The document advocates for OKRs that are aggressive yet achievable and focuses on both outcomes and processes to achieve them. It also emphasizes the importance of focus and commitment to execution over just setting goals.
Performance Improvement: Business and Management Consultants provides consulting services to help organizations address common business challenges such as aligning work processes with strategic goals, improving employee engagement and productivity, retaining leaders, and increasing management's time spent on business challenges. The company offers services in strategy creation and execution, business process optimization, leadership development, and organizational culture change. With over 150 years of combined management experience, Performance Improvement focuses on untapping employee potential, making culture central to business success, developing leadership at all levels, adding value and achieving a return on investment for clients.
Michel Jansen & Esther van der Hoorn - Challenges and opportunities for servi...Service Design Network
Challenges and opportunities for service design in organisations shifting to agile
Abstract:
To keep up with the ever faster rate of change in the world, more and more companies are adopting agile ways of working. For service designers working in organisations that are shifting in this direction, this presents opportunities, but also challenges. What is the role of service design in an agile organisation and how can it provide the most value? Which methods work well and which need to be adapted? And what tools and techniques can help facilitate collaboration and co-creation? During this interactive workshop, we will take an in-depth look at these emerging issues and opportunities. The presenters will share their own experiences, problems and solutions and attendees are invited to do the same, so we can jointly identify patterns, discuss solutions and learn from experiences.
Innovation:
With service design becoming increasingly part of the “business as usual” of organisations, it’s also becoming more important to integrate it with the practices of the rest of the business. An ongoing trend is a shift to more bottom-up and agile ways of working. This opens up great opportunities for designers, as it makes it easier to respond to customer insights, but it also presents new challenges. At Aegon, we started this shift over a year ago and have learned a lot along the way. We’ll share our experiences and solutions and:
* How we combine traditional methods with iterative working
* How we approached the transition (traditional & agile working side by side)
* How we direct insights to teams that need them, using dashboards etc. to encourage serendipity
* What we haven’t solved yet
The document outlines the mission and management style of 4Stream. It discusses key aspects like customers, technology, process, people, and foundation. It provides a timeline and strategy for connecting, developing, executing, and assessing initiatives over 90 days. The document also shares Kelly Evans' personal code which values relationships, communication, and continuous improvement.
The document outlines the journey to design an HR strategy for Afrisam. It discusses engaging stakeholders like the CEO and board members. It presents the need to transform HR from reactive and transactional to being proactive partners to the business. The strategy alignment framework and HR value chain are displayed. An iterative process for signing off the strategy with HR leadership, executive committee, and board is described. Principles for leadership engagement are provided. Benefits for HR professionals, employees, and line leaders from the new HR strategy and delivery model are presented. Next steps include communicating the approved strategy and developing detailed plans.
The Agile Fluency Model outlines a journey through different zones of agility, including positive, investment, improvement, and inclusive zones. It focuses on shifting team culture, skills, and organizational structure over time through practices like co-locating teams, establishing clear priorities, and empowering teams. The goal is to help teams and organizations continuously optimize value delivery through metrics like frequent working software delivery and transparent progress visibility.
5 Tips to Succeed in Planning and Executing Performance Management Transforma...PageUp
The performance management and review process is evolving from the traditional fixed and prescriptive model to a more adaptive and flexible one, providing avenues for on-going feedback in different review situations.
If you’ve made the decision to make this process change at your organisation, congratulations! You are about to embark on an exciting, transformative journey.
To support you in this, our slideshare lists the five key steps needed to plan and execute performance management transformation in your organisation. We break down what may sound like an insurmountable task into simple, digestible pieces for you to take on at your own pace and bring your organisation up to speed.
Change Management in Field Service OperationsJames Rock
this is the presentation I delivered at Service Management Europe conference. It covers some of my change management experience gained via implementing service re-design and implementation projects.
Paul Mutsaers & Anna-Louisa Peeters - Making in-house service design the new...Service Design Network
Making in-house service design the new standard
7 Learnings to get there!
Abstract:
How to become the most customer centric bank in the Netherlands? To meet that challenge Rabobank has moved to service design in-house, underlining our vision that customer experience is vital to achieve competitive advantage. The journey has been both challenging and rewarding. We’ve learned a lot along the way: such as the fruitfulness of structural collaboration between service designers and customer journey managers to drive the change towards customer centricity. In this session, Paul Mutsaers (Customer Journey Manager) and Anna-Louisa Peeters (Service Designer) will share Rabobank’s 7 key learnings in their journey towards a successful service design practice that is embedded in this major financial institution.
Innovation:
One aspect that really sets us apart in how we work is that we link every service designer to a customer journey manager, who is the project sponsor. They operate as a mutually reinforcing duo in improving customer experience, ranging from small adjustments to large innovations. The designer provides research, creative facilitation and design expertise, and the customer journey manager ensures that all relevant stakeholders are involved from start to finish. This unique collaboration has proven to be very successful, for example to create support for the service design project results within our large organization and ensuring the designs get realized. This is certainly interesting for other companies to experiment with.
Agile Network India | How leadership can enable Business Agility | Pradnya Go...AgileNetwork
This document discusses how leadership can enable business agility. It argues that organization structure is important for business agility and that key stakeholders like CXO leaders, vertical heads, and general management each have important roles to play. CXO leaders should define strategy, inspect and adapt, and promote transparency. Vertical heads should align goals, provide feedback, and decentralize decision making. General management should practice servant leadership and embrace agile practices. The agile coach acts as a "magician" to challenge perspectives, create a transformation roadmap, and act as an active listener to help the organization in its business agility journey.
Transformation & Change Management-What MattersBarrie Day
This document discusses change management and transformation within organizations. It provides guidance on assessing the organization, developing a vision for change, communicating the need for change, engaging stakeholders, managing resistance, reinforcing the change, and ensuring its sustainability. The key aspects highlighted are developing a compelling vision and communication plan, empowering change leaders, addressing risks, monitoring progress and issues, and celebrating successes.
This document provides guidance on drafting an effective mission statement for a school. It recommends forming a committee to guide the process and get input from all staff. The committee should examine exemplar mission statements to identify common patterns and ensure the new statement expresses the school's purpose, expected actions, and staff's role in improvement. When drafting, the statement should be specific, value-driven, inspiring, plausible, and either focus on short-term or long-term goals. It should use clear language and be concise at 2-5 sentences to communicate the school's core purpose and focus.
Never before-disclosed oracle planning techniques by Jeff WalkerBen Lamorte
Jeff Walker, former Oracle CFO, presnted "Never-before-disclosed Oracle planning techniques" These slides were presented at the Alight/IE Group FP&A High Tech Summit in Palo Alto June 15, 2011. Jeff discussed key planning and reporting practices that supported Oracle’s rapid growth as it more than doubled annually from $20M to $1.2B while he was CFO.
In toady's competitive and technology driven era, every organization thrives for success. For this preparedness is essential to operate both locally as well as globally. This presentation is an attempt to chalk out the guideline in brief.
The document discusses redesigning a job position including:
1. Implementing strategic plans, providing more information to job descriptions, and requiring trainings to improve skills.
2. The major components of the position include ensuring compliance, completing required reports, and reviewing policies and procedures.
3. The document provides recommendations for improving goals, increasing productivity, and boosting job satisfaction such as setting attainable goals and providing recognition.
Being a master coach in today's environment requires different skills than in the past. Managers now supervise many remote employees with diverse backgrounds, extending beyond simple supervision. To be effective, a master coach must align employee, team, and company expectations through ongoing performance management. This involves planning goals, reviewing performance, and providing ongoing coaching across both formal and informal aspects of work.
The document provides examples of objectives and key results (OKRs) for different human resources roles, including Head of HR, HR Manager, HR Business Partner. The OKRs are divided into goals and how they will be measured. Providing measurable OKRs helps keep teams aligned, individuals accountable, and leads to higher company performance. OKRs should follow five pillars - connected, supported, adaptable, progress-based, and aspirational - to help ensure success.
Job design affects employee motivation, productivity, and satisfaction. It involves organizing tasks, duties, and responsibilities to achieve objectives. Components of job design include work simplification, job rotation, job enlargement, and job enrichment. Job rotation improves skills and abilities by moving employees between jobs. Job enlargement expands tasks within a job, while job enrichment improves efficiency and satisfaction by providing more responsibility, autonomy, and growth opportunities. Properly designing jobs can make them more motivating.
This document discusses objectives and key results (OKRs) and contrasts them with management by objectives (MBOs). It notes potential issues with an overemphasis on goals and provides examples of effective OKRs from Intel that were measurable and time-bound. The document advocates for OKRs that are aggressive yet achievable and focuses on both outcomes and processes to achieve them. It also emphasizes the importance of focus and commitment to execution over just setting goals.
Performance Improvement: Business and Management Consultants provides consulting services to help organizations address common business challenges such as aligning work processes with strategic goals, improving employee engagement and productivity, retaining leaders, and increasing management's time spent on business challenges. The company offers services in strategy creation and execution, business process optimization, leadership development, and organizational culture change. With over 150 years of combined management experience, Performance Improvement focuses on untapping employee potential, making culture central to business success, developing leadership at all levels, adding value and achieving a return on investment for clients.
Michel Jansen & Esther van der Hoorn - Challenges and opportunities for servi...Service Design Network
Challenges and opportunities for service design in organisations shifting to agile
Abstract:
To keep up with the ever faster rate of change in the world, more and more companies are adopting agile ways of working. For service designers working in organisations that are shifting in this direction, this presents opportunities, but also challenges. What is the role of service design in an agile organisation and how can it provide the most value? Which methods work well and which need to be adapted? And what tools and techniques can help facilitate collaboration and co-creation? During this interactive workshop, we will take an in-depth look at these emerging issues and opportunities. The presenters will share their own experiences, problems and solutions and attendees are invited to do the same, so we can jointly identify patterns, discuss solutions and learn from experiences.
Innovation:
With service design becoming increasingly part of the “business as usual” of organisations, it’s also becoming more important to integrate it with the practices of the rest of the business. An ongoing trend is a shift to more bottom-up and agile ways of working. This opens up great opportunities for designers, as it makes it easier to respond to customer insights, but it also presents new challenges. At Aegon, we started this shift over a year ago and have learned a lot along the way. We’ll share our experiences and solutions and:
* How we combine traditional methods with iterative working
* How we approached the transition (traditional & agile working side by side)
* How we direct insights to teams that need them, using dashboards etc. to encourage serendipity
* What we haven’t solved yet
The document outlines the mission and management style of 4Stream. It discusses key aspects like customers, technology, process, people, and foundation. It provides a timeline and strategy for connecting, developing, executing, and assessing initiatives over 90 days. The document also shares Kelly Evans' personal code which values relationships, communication, and continuous improvement.
The document outlines the journey to design an HR strategy for Afrisam. It discusses engaging stakeholders like the CEO and board members. It presents the need to transform HR from reactive and transactional to being proactive partners to the business. The strategy alignment framework and HR value chain are displayed. An iterative process for signing off the strategy with HR leadership, executive committee, and board is described. Principles for leadership engagement are provided. Benefits for HR professionals, employees, and line leaders from the new HR strategy and delivery model are presented. Next steps include communicating the approved strategy and developing detailed plans.
The Agile Fluency Model outlines a journey through different zones of agility, including positive, investment, improvement, and inclusive zones. It focuses on shifting team culture, skills, and organizational structure over time through practices like co-locating teams, establishing clear priorities, and empowering teams. The goal is to help teams and organizations continuously optimize value delivery through metrics like frequent working software delivery and transparent progress visibility.
5 Tips to Succeed in Planning and Executing Performance Management Transforma...PageUp
The performance management and review process is evolving from the traditional fixed and prescriptive model to a more adaptive and flexible one, providing avenues for on-going feedback in different review situations.
If you’ve made the decision to make this process change at your organisation, congratulations! You are about to embark on an exciting, transformative journey.
To support you in this, our slideshare lists the five key steps needed to plan and execute performance management transformation in your organisation. We break down what may sound like an insurmountable task into simple, digestible pieces for you to take on at your own pace and bring your organisation up to speed.
Change Management in Field Service OperationsJames Rock
this is the presentation I delivered at Service Management Europe conference. It covers some of my change management experience gained via implementing service re-design and implementation projects.
Day 2 - Wednesday 18 March 2015: Preparing for our Institutional Challenge
Organisational, Cultural Transformation as a Lever for Driving High Performance. Presented by Sne Mkize, Senior Vice-President, HR, Sasol.
#astdza2015
Customer Focus and an Agile Mindset to Navigate in ComplexityMia Kolmodin
Organizations today need to find new ways to organize to faster deliver customer and business value. In this presentation I share with you some of the symptoms you might see if your'e not organized for complexity and without a customer focus, why this happens and what you can do about it.
Discover how you can get organized around customer value instead of in silos and around systems and how much more value and happiness you can create then.
I also share some examples of activities and results from the clients we at Dandy People have been coaching the past years to do this transformation.
Target group: Curious Leaders, Management and Change Makers
This presentation in English was originally held at Agile Days Istanbul, April 2018, but its based on a Swedish presentation first presented at Sundsvall 42 in September 2017.
The document discusses how HR can better support the business strategy through developing a new HR operating model and compliance model. The key points are:
1) HR aims to transition from an administrative function to strategic business partners that provide workforce management counsel and ensure policy/regulatory compliance.
2) The new HR operating model splits responsibilities between business partners, operations, and centers of excellence to better support strategic priorities and business needs.
3) The compliance model aims to formalize critical HR rules, ensure practices are coherent across sites, and reduce risks from audits through collaboration with compliance teams.
Leading in the new world of work – Human Resonance
With so many models and approaches – from large firms to business schools to boutiques – it is hard for companies to architect the tailored yet integrated experiences they need.
In our “Human Resonance” approach we offer what is needed.
Next level practice instead of best practice!
In this new world of work, the barriers between work and life are eliminated. The “new world of work” is one that requires a dramatic change in strategies for leadership, talent, and human resources.
A new playbook for new times
Growth, volatility, change, and disruptive technology drive companies to shift their underlying business model. It is time to address this disruption, transforming the leaders from a transaction-execution function into a dominant partner who pushes innovative solutions to managers at all levels. Unless c-level managers embraces this transformation, they will struggle to solve problems at the pace the business demands.
Today’s challenges require a new playbook – one that makes leaders more agile, forward thinking, bolder and more pushy in their solutions. Our goal in this presentation is to give business leaders fresh ideas and perspectives to shape thinking about priorities for 2015. In a growing, changing economy, business challenges abound. Yet few can be addressed successfully without new approaches to solving the people challenges that accompany them— challenges that have grown in importance and complexity.
The document discusses a company that moved away from annual performance reviews and ratings to a more continuous, fluid performance management process. Key lessons learned from implementing this "ratingless" system include:
1) It increased manager accountability for salary decisions by removing a previous merit matrix guide, though initial salary increases were more uniform.
2) Training, calibration sessions, and access to ongoing performance data and compensation history help managers effectively discuss compensation.
3) An ongoing performance management framework is important for managers to make informed compensation decisions and avoid surprising employees.
The document discusses how to align business and human resource strategies. It recommends:
1) Analyzing business drivers like competition and technology changes to craft an effective people strategy.
2) Creating a value creation paradigm where the organization first serves customers and shareholders to distribute wealth.
3) Aligning performance metrics, talent management, leadership, and capabilities to business priorities like growth, cost reduction, or customer service.
4) Proactively managing talent, developing leaders, and changing organizational design and culture to support business strategies.
5) Measuring HR effectiveness using ROI and focusing on speed, customers, technology, performance, and wealth distribution.
Workforce Industry 4.0
The answer to leader’s workforce challenges!
Enhance socio-psychological skills of the employees to
fit for processes of new automated production plants.
Grassroot change for your people.
Management involves coordinating all resources to plan, organize, direct, and control organizational activities to achieve stated objectives. The key aspects of management are planning how to accomplish goals, organizing resources, directing employees and activities, and controlling performance to ensure goals are met. Effective management requires getting employees to work together efficiently and effectively using available resources to attain desired outcomes and objectives.
The document discusses the key functions of management and how management roles are transforming. It provides advice for managing one's career. Specifically, it discusses:
1) The traditional management functions of planning, organizing, leading, and controlling, and how these roles are changing to focus more on strategic thinking, flexibility, and continuous improvement.
2) How management levels are shifting from top managers focusing on strategy, middle managers coaching teams, and frontline managers driving innovation.
3) Career advice including developing specialized and generalist skills, taking responsibility for one's career growth, maintaining connections, and viewing one's relationship with their employer as a two-way partnership.
Vygantas Kazlauskas - How Agile saved Christmas in EstoniaAgile Lietuva
In Estonia, Omniva delivers 18 million parcels per year. In 2018, we set the goal to completely renew our information system by Christmas which is our busiest time of the year. We also opened a brand new logistics centre with the most modern automated sorting line in the Baltics. Without Agile, Christmas could have been very sad in Estonia…
The document summarizes Zinfra Group's efforts to invest in developing their workforce. It discusses:
1) Zinfra Group's strategic focus on shaping a values-driven, high-performing culture through leadership development, talent management, and building performance-oriented work models.
2) The development of an integrated approach to talent management, including competency frameworks, succession planning, and a leadership development center.
3) A roadmap outlining Zinfra Group's initiatives from 2013-2020 to accelerate leadership development, strengthen capabilities, and achieve industry-leading employee engagement and performance.
United Minds’ Forward to Work: Designing the Employee Experience of the FutureWeber Shandwick
In our sixth session, “Designing the Employee Experience of the Future,” TIAA's Chief Associate Experience & Employee Relations Officer Andy Habenicht and Chief Talent Management Officer Josh Greenwald discussed their journey to becoming an employee-centric organization, including:
- The importance of focusing on employee experience
- Changing expectations in today’s environment
- Considerations to inform planning
Please visit our website for more information: http://unitedmindsglobal.com.
The document discusses best practices for leadership onboarding. It notes that 90% of employees decide whether to stay within the first six months and 62% of organizations now have formal onboarding processes. Effective onboarding is important as 40% of new leaders fail within the first 18 months. The onboarding model involves gaining critical knowledge, building key relationships, and receiving timely feedback over the first 18 months. HR plays an important role by facilitating the onboarding process and integrating actions into typical client support. Metrics should be collected both quantitatively and qualitatively to measure onboarding success.
Agile is not just for software development, it’s for the whole business! by O...Bosnia Agile
In this session, Olta will discuss how Agile is influencing company culture, human resources, customers, finance, marketing, and the company as a whole. The use of traditional approaches in other departments and the agile approaches in software development departments are bringing so much noise into the environment rather than a successful agile transformation.
The document discusses transformation leadership and organizational change. It provides an overview of the company's approach, which includes aligning individuals and teams to the organizational culture and vision through workshops, coaching, and other interventions. It also outlines challenges to transformation initiatives and the company's methods for addressing people issues and resistance to change.
The document discusses how market forces are shifting the focus to people as the primary competitive advantage for companies. It outlines key trends like business turbulence, a tight labor market, and changing workforce demographics that are impacting organizations. This means high performance organizations will face increasing competitiveness. The implications for HR are that it needs to change from an administrative focus to strategic partners that add value by developing talent, driving change and innovation, and achieving business outcomes. The role of HR must transform from controlling policies to building leadership capability, driving a performance culture and aligning infrastructure to support the business strategy.
This document discusses organizational transformation and the role of HR in driving change. It outlines key business challenges like changing customer behaviors and new technologies that are forcing organizations to transform. HR must shift from traditional functions to a more business-focused role, acting as a business partner and coach. HR should focus on talent development, competency tracking, and performance management. As organizations flatten hierarchies and use more team-based structures, line managers will take on more HR responsibilities. The challenges for HR include preparing managers for new roles, developing intelligent systems to enhance strategy and service delivery, and managing performance, goals, and rewards in matrixed and changing organizations.
Similar to Transforming nets performance management linkedin (20)
Accelerating AI Integration with Collaborative Learning - Kinga Petrovai - So...SocialHRCamp
Speaker: Kinga Petrovai
You have the new AI tools, but how can you help your team use them to their full potential? As technology is changing daily, it’s hard to learn and keep up with the latest developments. Help your team amplify their learning with a new collaborative learning approach called the Learning Hive.
This session outlines the Learning Hive approach that sets up collaborations that foster great learning without the need for L&D to produce content. The Learning Hive enables effective knowledge sharing where employees learn from each other and apply this learning to their work, all while building stronger community bonds. This approach amplifies the impact of other learning resources and fosters a culture of continuous learning within the organization.
Start Smart: Learning the Ropes of AI for HR - Celine Maasland - SocialHRCamp...SocialHRCamp
Speaker: Celine Maasland
In this session, we’ll demystify the process of integrating artificial intelligence into everyday HR tasks. This presentation will guide HR professionals through the initial steps of identifying AI opportunities, choosing the right tools, and effectively implementing technology to streamline operations. Additionally, we’ll delve into the specialized skill of prompt engineering, demonstrating how to craft precise prompts to enhance interactions between AI systems and employees. Whether you’re new to AI or looking to refine some of your existing strategies, this session will equip you with the knowledge and tools to harness AI’s potential in transforming HR functions.
AI Considerations in HR Governance - Shahzad Khan - SocialHRCamp Ottawa 2024SocialHRCamp
Speaker: Shahzad Khan
This session on "AI Considerations in Human Resources Governance" explores the integration of Artificial Intelligence (AI) into HR practices, examining its history, current applications, and the governance issues it raises. A framework to view Government in modern organizations is provided, along with the transformation and key considerations associated with each element of this framework, drawing lessons from other AI projects to illustrate these aspects. We then dive into AI's use in resume screening, talent acquisition, employee retention, and predictive analytics for workforce management. Highlighting modern governance challenges, it addresses AI's impact on the gig economy as well as DEI. We then conclude with future trends in AI for HR, offering strategic recommendations for incorporating AI in HR governance.
Your Guide To Finding The Perfect Part-Time JobSnapJob
Part-time workers account for a significant part of the workforce, including individuals of all ages. A lot of industries hire part-time workers in different capacities, including temporary or seasonal openings, ranging from managerial to entry-level positions. However, many people still doubt taking on these roles and wonder how a temporary part-time job can help them achieve their long-term goals.
The Rules Do Apply: Navigating HR ComplianceAggregage
https://www.humanresourcestoday.com/frs/26903483/the-rules-do-apply--navigating-hr-compliance
HR Compliance is like a giant game of whack-a-mole. Once you think your company is compliant with all policies and procedures documented and in place, there’s a new or amended law, regulation, or final rule that pops up landing you back at ‘start.’ There are shifts, interpretations, and balancing acts to understanding compliance changes. Keeping up is not easy and it’s very time consuming.
This is a particular pain point for small HR departments, or HR departments of 1, that lack compliance teams and in-house labor attorneys. So, what do you do?
The goal of this webinar is to make you smarter in knowing what you should be focused on and the questions you should be asking. It will also provide you with resources for making compliance more manageable.
Objectives:
• Understand the regulatory landscape, including labor laws at the local, state, and federal levels
• Best practices for developing, implementing, and maintaining effective compliance programs
• Resources and strategies for staying informed about changes to labor laws, regulations, and compliance requirements
Building Meaningful Talent Communities with AI - Heather Pysklywec - SocialHR...SocialHRCamp
Speaker: Heather Pysklywec
Digital transformation has transformed the talent acquisition landscape over the past ten years. Now, with the introduction of artificial intelligence, HR professionals are faced with a new suite of tools to choose from. The question remains, where to start, what to be aware of, and what tools will complement the talent acquisition strategy of the organization? This session will give a summary of helpful AI tools in the industry, explain how they can fit into existing systems, and encourage attendees to explore if AI tools can improve their process.
How to Leverage AI to Boost Employee Wellness - Lydia Di Francesco - SocialHR...SocialHRCamp
Speaker: Lydia Di Francesco
In this workshop, participants will delve into the realm of AI and its profound potential to revolutionize employee wellness initiatives. From stress management to fostering work-life harmony, AI offers a myriad of innovative tools and strategies that can significantly enhance the wellbeing of employees in any organization. Attendees will learn how to effectively leverage AI technologies to cultivate a healthier, happier, and more productive workforce. Whether it's utilizing AI-powered chatbots for mental health support, implementing data analytics to identify internal, systemic risk factors, or deploying personalized wellness apps, this workshop will equip participants with actionable insights and best practices to harness the power of AI for boosting employee wellness. Join us and discover how AI can be a strategic partner towards a culture of wellbeing and resilience in the workplace.
Becoming Relentlessly Human-Centred in an AI World - Erin Patchell - SocialHR...SocialHRCamp
Speaker: Erin Patchell
Imagine a world where the needs, experiences, and well-being of people— employees and customers — are the focus of integrating technology into our businesses. As HR professionals, what tools exist to leverage AI and technology as a force for both people and profit? How do we influence a culture that takes a human-centred lens?
Watch this expert-led webinar to learn effective tactics that high-volume hiring teams can use right now to attract top talent into their pipeline faster.
2. The starting point for changing our Performance Management methodology
Our current “traditional”, process focused and stable Performance
Management approach is perceived to add little value
We want to be able to reprioritize fast and create alignment throughout
the organisation
We want leaders and employee to engage in focused forward looking
dialogues that drive performance, strengthen development and drive
engagement
At the same time as:
The Financial Industry is in transition
The speed of change in the market is constantly increasing
Our revitalised Values and Leadership Model are to be put into practice
The demand for change …
3. Starting point for the new methodology
No negotiables
Dynamic and future focused
Employee in the driving seat
Embracing our values ACT
Flexibility - fit to local needs
Simplicity
Transparency
What would create value for us?
Clear priorities that support the
strategy execution
High quality ongoing dialogues
Sparring & feedback
Holistic performance
4. Co-creation used to find a new way
A co-creative sprint week sets the
framework for our all company
future model…
It is time to make the change
happen together…
The pilot tests
a new setup…
1
2
3
MARCH
2017
AUGUST
2017
MARCH
2018
6. Q1 Q2 Q3 Q4
Agree and adjust key priorities
Ongoing check-in dialogues
What will ImpACT look like …
Peer feedback tool to boost development
Bottom-up calibration on performance
To be launched
March 2018
To be launched
August 2018
To be launched
December 2018