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Chatter for KM and Collaboration
Agenda
• Difficulties in collaboration
• Chatter – What | Why
• Chatter Walkthrough
- Features
- Limitations
• Chatter Private Group Setup
- Chat Messenger
- Chatter Desktop
- Dos & Don'ts
• What next?
Difficulties in collaboration
• Topic suggestion and selection process
– Transparency
– What I Know | What I want to know
• Getting the links to the documents shared
– Lost in emails | hard to search
• No common medium to discuss
– Skype | Email
Solution : Chatter
Walkthrough
• Chatter Tab
– Profile | Feed
– Follow Persons| Topics
– Posts| Messages
– Groups
• iKM Group
– Post | Question | Link | Poll
– Members | Roles
Chatter Storage
Chatter feed posts, tracked changes, and
comments do not count toward your data
storage.
**However, any files and photos you
upload are counted against file storage. Files
uploaded on the Files tab are also counted
against file storage.
Chatter Features
• Chatter Feed
• Private Group
– Roles - Owner | Manager | Member
– Group Layout Settings
– Email Settings
• Post
• Tag People (@ command)
• Ask Question [Forums - Choose Best Answer]
• Topics [Hashtags]
• Polls
• Share a Link (Share Files)
• Announcement
• Private Messages
• Chatter Messenger or Chat
– Follow People
– Favorite People
Chatter Limitations
• Number of email notifications sent after you
like or comment on a post - 10
• Topics on a single post - 10
• People you can add to a chat - 10
Do's & Dont's
• Do not post anything personal - This will be production
instance.
• Do not post files directly. Only links to box.com preferable:
To reduce usage of file storage.
• Double check you are posting in the Group and not
publicly!
• Do use Topics (helps in identifying trending topics). Do not
over use. Can follow topics.
Chatter Desktop
• Downloadable software - Installation required.
• Manage connections (Sandbox | Production)
• All Chatter features (including Chat)

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Chatter sharing session presenation 13th july 2015 by manish

  • 1. Chatter for KM and Collaboration Agenda • Difficulties in collaboration • Chatter – What | Why • Chatter Walkthrough - Features - Limitations • Chatter Private Group Setup - Chat Messenger - Chatter Desktop - Dos & Don'ts • What next?
  • 2. Difficulties in collaboration • Topic suggestion and selection process – Transparency – What I Know | What I want to know • Getting the links to the documents shared – Lost in emails | hard to search • No common medium to discuss – Skype | Email Solution : Chatter
  • 3. Walkthrough • Chatter Tab – Profile | Feed – Follow Persons| Topics – Posts| Messages – Groups • iKM Group – Post | Question | Link | Poll – Members | Roles
  • 4. Chatter Storage Chatter feed posts, tracked changes, and comments do not count toward your data storage. **However, any files and photos you upload are counted against file storage. Files uploaded on the Files tab are also counted against file storage.
  • 5. Chatter Features • Chatter Feed • Private Group – Roles - Owner | Manager | Member – Group Layout Settings – Email Settings • Post • Tag People (@ command) • Ask Question [Forums - Choose Best Answer] • Topics [Hashtags] • Polls • Share a Link (Share Files) • Announcement • Private Messages • Chatter Messenger or Chat – Follow People – Favorite People
  • 6. Chatter Limitations • Number of email notifications sent after you like or comment on a post - 10 • Topics on a single post - 10 • People you can add to a chat - 10
  • 7. Do's & Dont's • Do not post anything personal - This will be production instance. • Do not post files directly. Only links to box.com preferable: To reduce usage of file storage. • Double check you are posting in the Group and not publicly! • Do use Topics (helps in identifying trending topics). Do not over use. Can follow topics.
  • 8. Chatter Desktop • Downloadable software - Installation required. • Manage connections (Sandbox | Production) • All Chatter features (including Chat)