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Using Yammer to communicate and collaborate

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Presentation given at AVA Officers meeting, QAA on 7th Wednesday December 2016

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Using Yammer to communicate and collaborate

  1. 1. Using to communicate and collaborate AVA session Wednesday 7th December 2016 Marieke Guy, Data analyst, QAA
  2. 2. What is ? • It is a social networking tool that allows you to collaborate and communicate in groups • Similar functionality to Facebook and Twitter • Can be accessed on web, desk top app, phone or through Sharepoint • Is part of Office 360 – and is being piloted at QAA • Access controlled • Networks can be internal or external • Groups can be closed or open
  3. 3. Why should you use it? • An opportunity to communicate beyond F2F meetings – travel cost savings • A way to build your community and improve relationships with colleagues • A space in which to collaborate on work and cut project time – especially if you have clear goals • A chance to share problems and receive direct help • A record of your discussions that can be organised and easily searched
  4. 4. QAA’s network Yammer Internal network Internal groups External network AVAs group Apprenticeships group Yammer feedback Other groups… Members need to be invited Members need to be invited QAA staff only
  5. 5. Terms and conditions • All documents accessed through QAA’s Yammer network remain the property and copyright of QAA • Do not divulge confidential information • Maintain professional standards and do not misuse information • Information may be disclosed under FOI • Keep in mind data protection • Full T&Cs available on the site and agreed by members when joining
  6. 6. Different groups Posts and responses Header shows group you are in Members Resources Topics
  7. 7. Viewing, sharing and saving… Yammer Feeds Direct messaging Profile Search Groups Posts and responses
  8. 8. Tasks for today 1. Update your profile (check your notification settings) 2. Introduce yourself – your role, what do you hope to get out of the group? 3. Post a resource or key information (url link, upload image, share video) – can be added as a post or to network resources 4. Like and/or comment on someone else’s post 5. Add a topic to a post 6. Answer the poll 7. Send someone a direct message
  9. 9. “Communications tools don't get socially interesting until they get technologically boring.” Clay Shirky
  10. 10. Stages of engagement Creating Sharing Participating Responding Listening Inactive Lead on the establishment of new groups Initiate discussions, share resources, add content Contribute to discussions, post responses Respond when asked Read content No engagement
  11. 11. Resources • Yammer feedback and questions group – see group list • Microsoft Yammer support: http://bit.ly/2hdtviO • Yammer support on Twitter - @YammerSupport • Marieke Guy: m.guy@qaa.ac.uk
  12. 12. What next? • Make sure you are signed up and signed in • Have a think about how you want to use the group – set a goal and a timeline • Task yourselves with starting and continuing discussion • Assign responsibilities – maybe have a rota • Start using the ‘Notes’ to create shared documents • Pass your Yammer skills on – help newbies • Try the Yammer phone app - very user friendly and gives real time updates
  13. 13. qaa.ac.uk enquiries@qaa.ac.uk +44 (0) 1452 557000 © The Quality Assurance Agency for Higher Education 2015 Registered charity numbers 1062746 and SC037786

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