The document discusses Salesforce Shield which includes Platform Encryption, Event Monitoring, and Field Audit Trail. Platform Encryption allows customers to encrypt sensitive data at rest while maintaining application functionality. It encrypts data at the metadata layer in the database. Event Monitoring tracks various event types and performance metrics that can be downloaded and analyzed. Field Audit Trail tracks changes to fields with different data retention periods than standard field history tracking.

1. M A N I S H T H A D U R I
Salesforce Shield

2. Agenda
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• Overview
• Platform Encryption
• Event Monitoring
• Field Audit Trail

3. Overview:
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Infrastructure Services
Network Services
Application Services
Secure Data
Centers
Backup and
Disaster Recovery
HTTPS
Encryption
Penetration
Testing
Advanced
Threat Detection
Identity & Single
Sign On
Two Factor
Authentication
User Roles &
Permissions
Field & Row
Level Security
Secure
Firewalls
Real-time
replication
Password
Policies
Third Party
Certifications
IP Login
Restrictions
Customer
Audits
Salesforce Shield
Platform
Encryption
Event
Monitoring
Field Audit
Trail

4. 3

5. What Is Platform Encryption?
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6. Platform Encryption
This lets customers encrypt sensitive data at rest
while maintaining important application
functionality.
Because data is encrypted at the metadata
layer in the database, key Salesforce application
functionality can be made ‘encryption aware’ and
work despite the data being encrypted.
© 2014 Deloitte South East Asia 5

7. Different from classic ‘Encrypted’ field type
In Platform encryption, encryption happens at
Database level (metadata level) not at UI.
Classic Field Encryption Vs Platform Encryption
© 2014 Deloitte South East Asia 6

8. Classic Field Encryption Vs Platform Encryption
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9. Other Features of Platform Encryption:
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▪ Privileged Users
▪ Encrypt data “at rest”
▪ Encrypt Fields and Files
▪ Granular Control of Encrypted Data
▪ Customer Key Lifecycle Ownership
▪ Config and Maintenance is Point and Click
▪ Support for API and coding on the platform

10. Field Audit Trail:
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Field History Field Audit Trail
Maximum time to retain field history
records in production org is 18 months
Overall maximum time to retain a field
history record is 10 years
Up to 20 fields per object may be
selected for tracking changes
Up to 60 fields per object may be
selected for tracking changes

11. Event Monitoring:
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• Track 60 types of events like Reports export, runs, API logins etc
• Track the performance of page loading time and number of
transaction and user adoption
• Download the transaction in csv format and can be used to
generate reports/dashboards using analytics

12. DEMO
© 2014 Deloitte South East Asia 11