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Chase Tilton
Director of Product Management, emphasis on
API / Platform products
chasetilton.com
chase@fulltilt.pro
480.707.2100
Hey there...
● Inspirational Team Leader
● API Product Director
● Influential Storyteller
● Obsessive, Curious and Lifelong Learner
● Thrives under pressure & ambiguity
● Trailblazer when no apparent path forward
● Ambitious & Entrepreneurial Spirit 👊🏻
/in/ChaseTilton
I’m Chase,
pleasure to
meet you
On a Personal Note...
● My Personality:
○ Real Colors: Orange / Green Tie
○ Ennegram: Type 8 The Challenger
○ DiSC: Di
● What I do when I’m not working:
○ Faith , Family , Fitness
● Along with being a PM, I am also a:
○ Christian, Husband, Father,
AZ Sports junkie
/in/ChaseTilton
Here’s what I
bring to the
table
● Problem Scenarios & Identification
● API Product Management & Ownership
● Program/Project Management
● Skilled w/ both Strategy & Execution
● Mgmt of Multi-Million $ Budgets
● Business Analysis
Customer-Focused Product Management
● Design Thinking Approach
● CSPO Certified
● Stakeholder Management
● Used both OKRs & KPIs
● Manage/define backlog
● Product Roadmaps
● Internal/External API Integrations
● Microservices
● .NET / .NET Core
● Developer Personas creation
● SDLC/Agile/Scrum/Kanban Coach
● User Acceptance criteria
Engineering Excellence
● Systems Thinking Approach
● Azure Cloud
● REST APIs with JSON - design,
docs, specs, style guides
● Automated Unit Testing,
Mutation Tests, Code Coverage
● Managed teams of 12+ direct reports
● Inspiring others to be their best
● Consistency > Intensity
● Strategic, Thought Leader
● Outcomes > Outputs
Thought Leadership
● Cross-Functional Leadership
● Career Development & Guidance
● How > What
● Teacher, Coach and Mentor
● High Emotional Intelligence
Here are my career
achievements over
14+ years
Product Management
● Launched Internal API Developer Portal resulting in one-stop-shop for all API dev resources and consumption
● Managed lots of custom software development projects from $50k to $500k, including release management
● Designed, Built and Launched new IP Geolocation API to market, resulting in 78% reduction in monthly API costs
● Decomposed legacy, monolithic API into 4 business-domain based microservices, resulting in faster speed to
market, simplified and targeted QA cycles and less time / $ wasted with devs sitting around on release activities
● Analyze and research market trends, customer personas, problem scenarios and more
● Product Owner of consumer-facing SaaS products as well as internally-facing Platform Architecture products
● Instrumented 14 Digital APIs across 5 environments in New Relic APM enabling us to make better business
decisions based on data and more proactively manage our Application Infrastructure Health
Engineering
● Drove conversion of .NET to .NET Core for 14 APIs, enabling us to containerize our applications and secure LTS
● Migrated 4 Digital APIs from Azure App Services to Docker Containers orchestrated via Kubernetes, resulting in
increased compute resource efficiency and alignment to Industry-Leading Architecture Approach
● Onboarded 14 Digital APIs to Azure API Management Gateway and led consumer adoption of APIM endpoints
resulting in establishment of API security protocols aligned with network policy
● Spearheaded 67% performance improvement in API layer workflows in support of critical enterprise project
● Developed efficiencies by leveraging advanced technologies and implementing communication processes
● Improved Code Coverage by over 70% on multiple APIs and implemented Mutation Testing Framework
● Attended industry conferences, trainings, webinars and podcasts in order to stay abreast on latest tech trends
Leadership
● Hired , built & managed product engineering team of 12 members including Software Engineers, QA Automation
Engineers and Product Leads
● Completed OKR / goal setting, development planning, Performance Reviews and ongoing coaching
● Diverse experience across multiple industries including FinTech, Web Hosting, Healthcare & Intermodal Logistics
● Invited to speak as a career development panelist in Chief Information Officer Global Town Hall
● Certified Product Owner / ScrumMaster / Agile Coach with experience in Scrum and Kanban Methodologies
● Led multiple product engineering teams composed of Software / DevOps / QA Engineers & Solution Architects
● Experience building strong team culture focused on high standards and business outcomes
● Integrated Kanban delivery model into product development approach which improved Cycle Time > 65%
● Rapidly learned new tech (Azure, .NET, REST, Angular, Messaging Queues) & domains across industries
What I did Where I did it When I did it
Director of Product Engineering Advent eModal 2021 - present
API Platform Product Owner Dignity Health / CommonSpirit Health 2018 - 2021
Senior Program Manager
Product Manager
GoDaddy 2016 - 2018
Leadership Development Program Analyst
Senior/Lead Business Analyst
Technical Project Manager
American Express 2009 - 2016
Technical Support Analyst DriveTime 2007 - 2008
BS in Computer Information Systems Arizona State University 2004 - 2008
Where I’ve been
Here’s what past colleagues, bosses and direct
reports say about working with me
That’s it
Questions?
Book time with me Here
Or contact me @
chase@fulltilt.pro
480.707.2100
/in/ChaseTilton

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Chase Tilton Interactive Resume

  • 1. Chase Tilton Director of Product Management, emphasis on API / Platform products chasetilton.com chase@fulltilt.pro 480.707.2100
  • 2. Hey there... ● Inspirational Team Leader ● API Product Director ● Influential Storyteller ● Obsessive, Curious and Lifelong Learner ● Thrives under pressure & ambiguity ● Trailblazer when no apparent path forward ● Ambitious & Entrepreneurial Spirit 👊🏻 /in/ChaseTilton I’m Chase, pleasure to meet you
  • 3. On a Personal Note... ● My Personality: ○ Real Colors: Orange / Green Tie ○ Ennegram: Type 8 The Challenger ○ DiSC: Di ● What I do when I’m not working: ○ Faith , Family , Fitness ● Along with being a PM, I am also a: ○ Christian, Husband, Father, AZ Sports junkie /in/ChaseTilton
  • 4. Here’s what I bring to the table
  • 5. ● Problem Scenarios & Identification ● API Product Management & Ownership ● Program/Project Management ● Skilled w/ both Strategy & Execution ● Mgmt of Multi-Million $ Budgets ● Business Analysis Customer-Focused Product Management ● Design Thinking Approach ● CSPO Certified ● Stakeholder Management ● Used both OKRs & KPIs ● Manage/define backlog ● Product Roadmaps
  • 6. ● Internal/External API Integrations ● Microservices ● .NET / .NET Core ● Developer Personas creation ● SDLC/Agile/Scrum/Kanban Coach ● User Acceptance criteria Engineering Excellence ● Systems Thinking Approach ● Azure Cloud ● REST APIs with JSON - design, docs, specs, style guides ● Automated Unit Testing, Mutation Tests, Code Coverage
  • 7. ● Managed teams of 12+ direct reports ● Inspiring others to be their best ● Consistency > Intensity ● Strategic, Thought Leader ● Outcomes > Outputs Thought Leadership ● Cross-Functional Leadership ● Career Development & Guidance ● How > What ● Teacher, Coach and Mentor ● High Emotional Intelligence
  • 8. Here are my career achievements over 14+ years
  • 9. Product Management ● Launched Internal API Developer Portal resulting in one-stop-shop for all API dev resources and consumption ● Managed lots of custom software development projects from $50k to $500k, including release management ● Designed, Built and Launched new IP Geolocation API to market, resulting in 78% reduction in monthly API costs ● Decomposed legacy, monolithic API into 4 business-domain based microservices, resulting in faster speed to market, simplified and targeted QA cycles and less time / $ wasted with devs sitting around on release activities ● Analyze and research market trends, customer personas, problem scenarios and more ● Product Owner of consumer-facing SaaS products as well as internally-facing Platform Architecture products ● Instrumented 14 Digital APIs across 5 environments in New Relic APM enabling us to make better business decisions based on data and more proactively manage our Application Infrastructure Health
  • 10. Engineering ● Drove conversion of .NET to .NET Core for 14 APIs, enabling us to containerize our applications and secure LTS ● Migrated 4 Digital APIs from Azure App Services to Docker Containers orchestrated via Kubernetes, resulting in increased compute resource efficiency and alignment to Industry-Leading Architecture Approach ● Onboarded 14 Digital APIs to Azure API Management Gateway and led consumer adoption of APIM endpoints resulting in establishment of API security protocols aligned with network policy ● Spearheaded 67% performance improvement in API layer workflows in support of critical enterprise project ● Developed efficiencies by leveraging advanced technologies and implementing communication processes ● Improved Code Coverage by over 70% on multiple APIs and implemented Mutation Testing Framework ● Attended industry conferences, trainings, webinars and podcasts in order to stay abreast on latest tech trends
  • 11. Leadership ● Hired , built & managed product engineering team of 12 members including Software Engineers, QA Automation Engineers and Product Leads ● Completed OKR / goal setting, development planning, Performance Reviews and ongoing coaching ● Diverse experience across multiple industries including FinTech, Web Hosting, Healthcare & Intermodal Logistics ● Invited to speak as a career development panelist in Chief Information Officer Global Town Hall ● Certified Product Owner / ScrumMaster / Agile Coach with experience in Scrum and Kanban Methodologies ● Led multiple product engineering teams composed of Software / DevOps / QA Engineers & Solution Architects ● Experience building strong team culture focused on high standards and business outcomes ● Integrated Kanban delivery model into product development approach which improved Cycle Time > 65% ● Rapidly learned new tech (Azure, .NET, REST, Angular, Messaging Queues) & domains across industries
  • 12. What I did Where I did it When I did it Director of Product Engineering Advent eModal 2021 - present API Platform Product Owner Dignity Health / CommonSpirit Health 2018 - 2021 Senior Program Manager Product Manager GoDaddy 2016 - 2018 Leadership Development Program Analyst Senior/Lead Business Analyst Technical Project Manager American Express 2009 - 2016 Technical Support Analyst DriveTime 2007 - 2008 BS in Computer Information Systems Arizona State University 2004 - 2008 Where I’ve been
  • 13. Here’s what past colleagues, bosses and direct reports say about working with me
  • 15. Questions? Book time with me Here Or contact me @ chase@fulltilt.pro 480.707.2100 /in/ChaseTilton

Editor's Notes

  1. Please see notes on slide 14 for link to my traditional resume.
  2. The things that set me apart from anyone else you will interview are not on my resume, they are my intangibles: Adaptability → Change is one of the only constants in life, so why fight it? Resourcefulness → If I don’t know something, I can quickly and easily figure out where to gain the knowledge Scrappiness —> I pride myself in this Willingness to Learn → I will be the first to admit when I don’t know something and then I will go learn it Competitiveness → I like taking on new challenges and relentlessly pursue excellence Ability to check my ego at the door → Humility and servant leadership are two of my core values We all have a story to tell and a HUGE part of product management is the ability to clearly and concisely articulate the story of how your product will change the world (or on a lesser scale, have a positive impact) in order to influence key decision makers to invest or buy-in, of course backed up with data.
  3. Additionally, I have some limited experience with Azure APIs for FHIR (Fast Healthcare Interoperability)
  4. Outcomes > Outputs Examples: Creation of new processes - Implemented new Scrum based approach for Platform Architecture Team with no previous established process. Transitioned to Kanban, becoming the first team to use the methodology at the company. Implementation of New Tools - New Relic Application Performance Monitoring on CommonSpirit Digital API layer Served as mentor to new recent college grads via American Express Leadership Development Program High Emotional Intelligence - ability to dig deeper to understand team member’s motivations and how to quickly dissolve team tension in order to create an atmosphere for high performance. I also know how to promote healthy conflict in order to foster innovation and disruptive product thinking. Formulas for Success: Faith > Fear Consistency > Intensity How > What Trust = Vulnerability + Transparency Impact = Opportunity + Timing
  5. Could I be your Product Manager? My Career Elevator Pitch: "I don't know who you are. I don't know what you want. If you are looking for your next Product Manager I can tell you I don't have the most UI/UX design experience, but what I do have are a very particular set of skills. Skills I have acquired over a very long career. Skills that make me a dream for people like you. If you let my resume go now that'll be the end of it. I will not look for you, I will not pursue you, but if you don't, I will show up at the scheduled interview, I will sell you on why I’m the best candidate and I will make your organization better than how I found it…” -Chase Tilton, your next PM
  6. I’m available by phone, text, email For my traditional resume, please see here: https://docs.google.com/document/d/1midMJe0cNrI59jWKeznoRSNPFVMrA0rH/edit#heading=h.gjdgxs