This document discusses the characteristics and types of organizational communication. It outlines that communication should be complete, promote understanding, have substance, and can be oral, written, or gestural. Communication can be formal or informal and is a continuous and vital process for managerial functions that requires mutual understanding. The types of organizational communication include formal and informal communication depending on relationships, upward and downward communication depending on direction, and oral or written communication depending on the way of expression.

1. ORGANIZATION BEHAVIOUR
Prepared By
Mrs. C.Revathi
Assistant Professor
Department Of Management studies
V.V.V Colllege for Women
Characteristicsof communication

2. Characteristics of communication

3. 1. Complete Communication

4. 2. Understanding the Same Sense

5. 3.Message to have substance

6. 4.Communication can be oral , Written
Or Gestural

7. 5. Formal or Informal Communication

8. 6. Vital to Managerial Function

9. 7. Continuous process

10. 8. Mutual Understanding

11. TYPES OF COMMUNICATION
Organizational
Relationship
• Formal Communication
• Informal Communication
Direction
• Downward Communication
• Upward Communication
Way of
Expression
• Oral Or Verbal Communication
• Written Communication

12. Organizational Relationship
• Formal Communication

13. • Informal Communication

14. Direction or Flow of Communication
• Upward Communication

15. Downward Communication

16. Way of expression