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Chapter 4
- 1. Business Ethics and SocialResponsibility Chapter 4 pp. 48-61
- 2. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 2 of 44 Learning Objectives After completing this chapter, you’ll be able to: 1. Explain business ethics. 2. Give reasons why ethical behavior is good for business. continued
- 3. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 3 of 44 Learning Objectives After completing this chapter, you’ll be able to: 3. Define social responsibility. 4. Describe the social responsibilities businesses have to society.
- 4. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 4 of 44 Why It’s Important Understanding business ethics and social responsibility makes you informed of your rights as a consumer, an employee, and a citizen.
- 5. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 5 of 44 Key Words ethics business ethics sweatshops Occupational Safety and Health Administration (OSHA) code of ethics social responsibility continued
- 6. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 6 of 44 Key Words conflict of interest Food and Drug Administration (FDA) Equal Pay Act Environmental Protection Agency (EPA)
- 7. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 7 of 44 What Is Ethics? Ethics is the set of moral principles by which people conduct themselves personally, socially, or professionally.
- 8. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 8 of 44 What Is Ethics? Business ethics is a set of laws about how a business should conduct itself. In general, for any business to be successful, it must operate legally and humanely.
- 9. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 9 of 44 Ethics is the set of principles by which you conduct yourself in society. How often do you help the environment? What do you do? Source: The NPD Group Figure 4.1 ENVIRONMENTALLY FRIENDLY
- 10. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 10 of 44 Legal Responsibility Sweatshops are factories that pay workers poorly, are unhealthy, and treat workers badly.
- 11. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 11 of 44 Legal Responsibility The Occupational Safety and Health Administration (OSHA) is a division of the Department of Labor that sets and enforces work-related health and safety rules.
- 12. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 12 of 44 Legal Responsibility Other independent agencies protect consumers, monitor broadcast communications, and address discrimination in the workplace.
- 13. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 13 of 44 Legal Responsibility Most businesses police themselves by distributing codes of ethics. A code of ethics is a set of strict guidelines for maintaining ethics in the workplace.
- 14. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 14 of 44 Legal Responsibility Businesses that regulate themselves are able to operate more freely.
- 15. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 15 of 44 Ethics as Good Business Unethical business practices can affect your business indirectly. The amount you make in profits from one unhappy customer can translate into a lot more lost because of missed repeat business.
- 16. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 16 of 44 Ethics as Good Business Treating employees unethically can also backfire. Mistreating employees leads to a high turnover rate. This increases the cost of hiring and training new employees.
- 17. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 17 of 44 Important Ethical Questions When considering a questionable course of action, you have to ask yourself these important questions: • Is it against the law? Does it violate company or professional policies? continued
- 18. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 18 of 44 Important Ethical Questions • What if everyone did this? How would I feel if someone did this to me? • Am I sacrificing long-term benefits for short-term gains?
- 19. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 19 of 44 Making Decisions on Ethical Issues Here are some steps if you find yourself in an ethical dilemma: 1. Identify the ethical dilemma. 2. Discover alternative actions. continued
- 20. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 20 of 44 Making Decisions on Ethical Issues 3. Decide who might be affected. 4. List the probable effects of the alternatives. 5. Select the best alternative.
- 21. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 21 of 44 Graphic OrganizerImportant Ethical Questions Graphic Organizer Does it violate the law or policies? ETHICAL DECISION Would this sacrifice long-term benefits for short-term gain? What if everyone did this, but it’s bad? UNETHICAL NO NO NO YES YES YES MAY BE UNETHICAL UNETHICAL
- 22. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 22 of 44 Fast Review 1. How do companies benefit by enforcing their own codes of ethics? 2. Why does it pay to treat customers ethically? continued
- 23. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 23 of 44 Fast Review 3. What are some important ethical questions to ask?
- 24. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 24 of 44 Social Responsibility Social responsibility is the duty to do what is best for the good of society.
- 25. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 25 of 44 Social Responsibility The ethical obligations of a business are to: • Provide safe products • Create jobs • Protect the environment • Contribute to the standard of living in society
- 26. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 26 of 44 Social Responsibility A conflict of interest is when a business is tempted to put profits before social welfare.
- 27. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 27 of 44 Responsibility to Customers The Food and Drug Administration (FDA), a government agency, protects consumers from dangerous or falsely advertised products.
- 28. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 28 of 44 Figure 4.2 OVER-THE-COUNTER MEDICINE LABEL The FDA governs advertising and labeling of over- the-counter medicines. Analyze why the FDA officials might feel that regulation of advertising and packaging labels is necessary.
- 29. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 29 of 44 Responsibility to Customers Fair competition between businesses is healthy for the marketplace, but some companies don’t always play reasonably.
- 30. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 30 of 44 Responsibility to Customers Some companies use unethical means to eliminate competition. One of the most common means is to conspire with other companies to control the market for a product.
- 31. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 31 of 44 Responsibility to Employees Businesses have a social responsibility to create jobs. They are expected to provide employees with safe working conditions, equal treatment, and fair pay.
- 32. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 32 of 44 Responsibility to Employees The Equal Pay Act (passed in 1964) requires that men and women be paid the same wages for doing equal work.
- 33. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 33 of 44 Responsibility to Employees The Americans with Disabilities Act bans discrimination against persons with physical or mental disability.
- 34. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 34 of 44 Responsibility to Employees It’s in a company’s best interest to treat its workers fairly otherwise low morale, poor productivity, and a high turnover rate are its troubles.
- 35. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 35 of 44 Responsibility to Society Businesses have responsibilities not only to customers and to employees but also to society as a whole.
- 36. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 36 of 44 Responsibility to Society In 1970, the U.S. government created the Environmental Protection Agency (EPA), a federal agency that enforces rules that protect the environment and control pollution.
- 37. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 37 of 44 Responsibility to Society Many businesses plan for their social responsibilities just like planning for production and sale of their products.
- 38. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 38 of 44 Fast Review 1. Define social responsibility. 2. What is a conflict of interest? continued
- 39. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 39 of 44 Fast Review 3. What do companies adopt in the workplace to treat their workers fairly?
- 40. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 40 of 44 Why should a company make a vested interest in nature over its products? continued
- 41. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 41 of 44 How does the consumer pay for a company’s environmentally responsible inventions? continued
- 42. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 42 of 44 What are social issues you’re interested in pursuing? How are businesses involved? continued
- 43. Chapter 4 Introduction toBusiness, Business Ethics and Social Responsibility Slide 43 of 44 What government agency has a responsibility to protect society from genetically modified organisms?
- 44. End of Chapter4Business Ethics and Social Responsibility