The document discusses the three stages of perception: exposure, attention, and interpretation. In the exposure stage, stimuli are received by the senses. Attention refers to the extent to which a stimulus is processed. Marketers aim to break through sensory overload to gain attention through size, color, novelty, etc. Interpretation involves assigning meaning to stimuli. Perception translates raw sensations into understood meanings through these three stages.
Luận Văn Giải pháp Marketing cho dịch vụ viễn thông di động tại MobiFone tỉnh...sividocz
Luận Văn Giải pháp Marketing cho dịch vụ viễn thông di động tại MobiFone tỉnh Gia ai. các bạn có thể tham khảo thêm nhiều tài liệu và luận văn ,bài mẫu điểm cao tại luanvanmaster.com
Tài liệu đào tạo 11 buổi khoá SmeBRAND 2015 do Chuyên gia Tư vấn chiến lược Đặng Thanh Vân soạn thảo. Đón xem toàn bộ tài liệu này trên slideshare và các kênh thông tin khác của Thanhs (Website và Fanpage)
Kế hoạch Marketing tổng thể Haidilao Hotpot - Bài cuối môn Enter Digital - Họ...Học viện Kstudy
Bản kế hoạch marketing tổng thể (marketing plan) về thương hiệu Haidilao Hotpot do học viên Aiden Nguyễn (Học viện Kstudy) thực hiện.
Bản kế hoạch marketing Haidilao này là bài tập cuối môn Enter Digital, thuộc học phần Marketing căn bản được giảng dạy tại Học viện Kstudy.
Giảng viên: Nguyễn Đình Khiêm
Học viện Kstudy
135 Trần Phú, Hà Đông, Hà Nội
www.kstudy.edu.vn
https://www.facebook.com/hocvienkstudy
Luận Văn Giải pháp Marketing cho dịch vụ viễn thông di động tại MobiFone tỉnh...sividocz
Luận Văn Giải pháp Marketing cho dịch vụ viễn thông di động tại MobiFone tỉnh Gia ai. các bạn có thể tham khảo thêm nhiều tài liệu và luận văn ,bài mẫu điểm cao tại luanvanmaster.com
Tài liệu đào tạo 11 buổi khoá SmeBRAND 2015 do Chuyên gia Tư vấn chiến lược Đặng Thanh Vân soạn thảo. Đón xem toàn bộ tài liệu này trên slideshare và các kênh thông tin khác của Thanhs (Website và Fanpage)
Kế hoạch Marketing tổng thể Haidilao Hotpot - Bài cuối môn Enter Digital - Họ...Học viện Kstudy
Bản kế hoạch marketing tổng thể (marketing plan) về thương hiệu Haidilao Hotpot do học viên Aiden Nguyễn (Học viện Kstudy) thực hiện.
Bản kế hoạch marketing Haidilao này là bài tập cuối môn Enter Digital, thuộc học phần Marketing căn bản được giảng dạy tại Học viện Kstudy.
Giảng viên: Nguyễn Đình Khiêm
Học viện Kstudy
135 Trần Phú, Hà Đông, Hà Nội
www.kstudy.edu.vn
https://www.facebook.com/hocvienkstudy
Bài giảng chiến lược khác biệt hoá - Version 2014 , là bài giảng thứ 4 trong chuỗi bài giảng 11 buổi SMEBrand của chuyên gia Đặng Thanh Vân. Vì không đủ thời gian tham gia giảng dạy cho cộng đồng nên chuyên gia quyết định chia sẻ public bộ chuyên đề bài giảng này.
Bạn bán cái gì rất quan trọng, nhưng lý do bán và bán như thế nào còn quan trọng hơn. Thật vậy, mọi công ty đều cần bán hàng (điều này không cần bàn cãi) nhưng câu hỏi gây tranh luận ở đây là bạn nên sử dụng mô hình nào để tạo ra doanh số bán hàng tốt nhất?
Câu trả lời là không có mô hình nào tốt nhất cả. Chỉ có mô hình sẽ phù hợp với từng giai đoạn và hoàn cảnh cụ thể của doanh nghiệp ( Bạn nhắm đến thị trường nào, sản phẩm đang nằm trong giai đoạn nào của vòng đời, chi phí để có khách hàng là bao nhiêu hay phụ thuộc vào giá trị vòng đời khách hàng...v.v)
Với hướng dẫn chi tiết từ SlimCRM sẽ giải thích rõ các mô hình kênh phân phối hiện nay (Kênh trực tiếp và gián tiếp) đồng thời chỉ ra các yếu tố giúp bạn xác định kênh phù hợp với tình huống cụ thể từng doanh nghiệp
Sẽ có những mô hình bạn quen thuộc và đang áp dụng nhưng hướng dẫn này sẽ cho bạn cái nhìn tổng quát và rõ ràng hơn đấy !
Xem chi tiết nội dung tại: https://go.slimcrm.vn/distributionmodels
Biên soạn: https://SlimCRM.vn
TS. BÙI QUANG XUÂN. MÔN ĐẠO ĐỨC KINH DOANH. BÀI 2: TRÁCH NHIỆM XÃ HÃ HỘIMinh Chanh
Đạo đức là những quy tắc, chuẩn mực hành vi ứng xử trong công việc , trong đời sống được nhiều người trong XH thừa nhận và tuân thủ
Đạo đức xã hội
Đạo đức nghề nghiệp
Đạo đức kinh doanh
Trải nghiệm khách hàng ngày càng thể hiện vai trò quan trọng đối với sự tăng
trưởng và phát triển bền vững của doanh nghiệp. Đặc biệt trong bối cảnh cạnh
tranh khốc liệt như hiện nay, khách hàng kỳ vọng ngày càng cao, họ không chỉ
mua sản phẩm mà còn quan tâm đến trải nghiệm đi kèm. Thành công của các
doanh nghiệp dẫn đầu như Amazon, Apple, Zappos cho thấy bán được nhiều
hàng thôi chưa đủ, mà quan trọng hơn phải làm khách hàng hài lòng, khiến họ
quay trở lại mua hàng và giới thiệu cho những người khác. Những doanh
nghiệp này sử dụng chiến lược “khách hàng chính là người bán hàng giỏi
nhất”. Khách hàng hài lòng với doanh nghiệp không chỉ mua hàng nhiều hơn,
chi tiêu nhiều hơn mà còn giới thiệu doanh nghiệp tới người thân, bạn bè.
Quản trị trải nghiệm khách hàng là hoạt động không thể thiếu đối với các
doanh nghiệp lấy khách hàng làm trung tâm, lấy nhân viên làm nền tảng. Các
doanh nghiệp này coi sự gắn kết của nhân viên, sự hài lòng khách hàng là động
lực tăng trưởng. Trong cuốn sách này, chúng tôi sẽ cung cấp các kiến thức cần
thiết để những người làm công tác quản trị trải nghiệm khách hàng hiểu rõ
công việc của mình, biết mình cần làm gì, triển khai như thế nào, từ tổng quan
về quản trị trải nghiệm đến bản đồ hành trình khách hàng, giải pháp đo lường
và thiết kế trải nghiệm. Cuốn sách cũng giới thiệu một số mô hình quản trị trải
nghiệm, một số giải pháp cải thiện trải nghiệm để doanh nghiệp tham khảo.
Văn hóa doanh nghiệp và sự hài lòng của nhân viên cũng được đề cập trong
cuốn sách này bởi nhân viên chính là người mang trải nghiệm đến cho khách
hàng. Một nền văn hóa mạnh mẽ, gắn kết nhân viên, tạo động lực cho nhân
viên cống hiến sẽ là nền tảng để doanh nghiệp kiến tạo trải nghiệm đột phá.
Phần cuối của cuốn sách sẽ giới thiệu một số mô hình tăng trưởng bằng trải
nghiệm khách hàng, hướng dẫn đo lường ROI của trải nghiệm khách hàng.
Chúng tôi hi vọng rằng cuốn sách sẽ cung cấp thông tin và kiến thức cần thiết
để doanh nghiệp làm chủ hoạt động quản trị trải nghiệm khách hàng, biến trải
nghiệm khách hàng thành doanh thu và tăng trưởng thành công.
Trân trọng!
WEBINAR: Marketing 5.0: 10 Steps to Delivering Compelling Experiences, hos...nFusion
Today we’re seeing the "Amazonification" of the consumer. Consumers expect brands to deliver relevant, personalized content at each touch point, regardless of time of day, device or location.
Yet marketers have an uphill battle, trying to wire their organizations and systems to deliver on the promise of marketing cloud platforms.
For marketers the risk of delivering stale customer experiences is costly: 94% of customers have discontinued communication with a company because of irrelevant messages (source: Blue Research).
In this webinar nFusion's CEO John Ellett provides a tour of five eras of technology's impact on marketing and outlines 10 steps to deliver engaging, personalized experiences across digital touch points.
Watch this webinar to learn about:
- The five eras of technology's impact on marketing
- A three-part framework for solving the personalization challenge
- 10 steps to deliver personalized, omni-channel experiences
Presenter:
John Ellett, nFusion's CEO, has interviewed and collaborated with hundreds of marketing execs as part of his book "The CMO Manifesto," his column on the Forbes CMO Network, the Cojones Awards and client projects.
Tổng quan thương mại điện tử, thương mại điện tử là gì, các mô hình thương mại điện tử nổi tiếng trên thế giới, làm thế nào để áp dụng thương mại điện tử
Giao tiếp là một hoạt động mang tính bản chất của vạn vật, trong đó có loài người, nhằm phục vụ mục đích sinh tồn. Tuy nhiên, với rất nhiều hỗ trợ của khoa học, công nghệ do những phát kiến vượt bậc của loài người, nhu cầu sinh tồn trở nên dễ được đáp ứng hơn, trong khi nhu cầu sinh tồn một cách hạnh phúc đang trở thành một thách thức quan trọng hơn. Chính vì vậy, giao tiếp còn là một cách thức không thể thiếu được giúp chúng ta tận hưởng cuộc sống;
The document discusses consumer perception and how marketers aim to influence consumer perception through appealing to the senses. It covers the key aspects of the perception process, including sensation, attention, interpretation and organization of stimuli. Marketers use techniques like sensory marketing, imagery, color associations and symbolism to shape how consumers perceive brands. Positioning strategies aim to influence a consumer's overall perception of a brand within the marketplace.
Bài giảng chiến lược khác biệt hoá - Version 2014 , là bài giảng thứ 4 trong chuỗi bài giảng 11 buổi SMEBrand của chuyên gia Đặng Thanh Vân. Vì không đủ thời gian tham gia giảng dạy cho cộng đồng nên chuyên gia quyết định chia sẻ public bộ chuyên đề bài giảng này.
Bạn bán cái gì rất quan trọng, nhưng lý do bán và bán như thế nào còn quan trọng hơn. Thật vậy, mọi công ty đều cần bán hàng (điều này không cần bàn cãi) nhưng câu hỏi gây tranh luận ở đây là bạn nên sử dụng mô hình nào để tạo ra doanh số bán hàng tốt nhất?
Câu trả lời là không có mô hình nào tốt nhất cả. Chỉ có mô hình sẽ phù hợp với từng giai đoạn và hoàn cảnh cụ thể của doanh nghiệp ( Bạn nhắm đến thị trường nào, sản phẩm đang nằm trong giai đoạn nào của vòng đời, chi phí để có khách hàng là bao nhiêu hay phụ thuộc vào giá trị vòng đời khách hàng...v.v)
Với hướng dẫn chi tiết từ SlimCRM sẽ giải thích rõ các mô hình kênh phân phối hiện nay (Kênh trực tiếp và gián tiếp) đồng thời chỉ ra các yếu tố giúp bạn xác định kênh phù hợp với tình huống cụ thể từng doanh nghiệp
Sẽ có những mô hình bạn quen thuộc và đang áp dụng nhưng hướng dẫn này sẽ cho bạn cái nhìn tổng quát và rõ ràng hơn đấy !
Xem chi tiết nội dung tại: https://go.slimcrm.vn/distributionmodels
Biên soạn: https://SlimCRM.vn
TS. BÙI QUANG XUÂN. MÔN ĐẠO ĐỨC KINH DOANH. BÀI 2: TRÁCH NHIỆM XÃ HÃ HỘIMinh Chanh
Đạo đức là những quy tắc, chuẩn mực hành vi ứng xử trong công việc , trong đời sống được nhiều người trong XH thừa nhận và tuân thủ
Đạo đức xã hội
Đạo đức nghề nghiệp
Đạo đức kinh doanh
Trải nghiệm khách hàng ngày càng thể hiện vai trò quan trọng đối với sự tăng
trưởng và phát triển bền vững của doanh nghiệp. Đặc biệt trong bối cảnh cạnh
tranh khốc liệt như hiện nay, khách hàng kỳ vọng ngày càng cao, họ không chỉ
mua sản phẩm mà còn quan tâm đến trải nghiệm đi kèm. Thành công của các
doanh nghiệp dẫn đầu như Amazon, Apple, Zappos cho thấy bán được nhiều
hàng thôi chưa đủ, mà quan trọng hơn phải làm khách hàng hài lòng, khiến họ
quay trở lại mua hàng và giới thiệu cho những người khác. Những doanh
nghiệp này sử dụng chiến lược “khách hàng chính là người bán hàng giỏi
nhất”. Khách hàng hài lòng với doanh nghiệp không chỉ mua hàng nhiều hơn,
chi tiêu nhiều hơn mà còn giới thiệu doanh nghiệp tới người thân, bạn bè.
Quản trị trải nghiệm khách hàng là hoạt động không thể thiếu đối với các
doanh nghiệp lấy khách hàng làm trung tâm, lấy nhân viên làm nền tảng. Các
doanh nghiệp này coi sự gắn kết của nhân viên, sự hài lòng khách hàng là động
lực tăng trưởng. Trong cuốn sách này, chúng tôi sẽ cung cấp các kiến thức cần
thiết để những người làm công tác quản trị trải nghiệm khách hàng hiểu rõ
công việc của mình, biết mình cần làm gì, triển khai như thế nào, từ tổng quan
về quản trị trải nghiệm đến bản đồ hành trình khách hàng, giải pháp đo lường
và thiết kế trải nghiệm. Cuốn sách cũng giới thiệu một số mô hình quản trị trải
nghiệm, một số giải pháp cải thiện trải nghiệm để doanh nghiệp tham khảo.
Văn hóa doanh nghiệp và sự hài lòng của nhân viên cũng được đề cập trong
cuốn sách này bởi nhân viên chính là người mang trải nghiệm đến cho khách
hàng. Một nền văn hóa mạnh mẽ, gắn kết nhân viên, tạo động lực cho nhân
viên cống hiến sẽ là nền tảng để doanh nghiệp kiến tạo trải nghiệm đột phá.
Phần cuối của cuốn sách sẽ giới thiệu một số mô hình tăng trưởng bằng trải
nghiệm khách hàng, hướng dẫn đo lường ROI của trải nghiệm khách hàng.
Chúng tôi hi vọng rằng cuốn sách sẽ cung cấp thông tin và kiến thức cần thiết
để doanh nghiệp làm chủ hoạt động quản trị trải nghiệm khách hàng, biến trải
nghiệm khách hàng thành doanh thu và tăng trưởng thành công.
Trân trọng!
WEBINAR: Marketing 5.0: 10 Steps to Delivering Compelling Experiences, hos...nFusion
Today we’re seeing the "Amazonification" of the consumer. Consumers expect brands to deliver relevant, personalized content at each touch point, regardless of time of day, device or location.
Yet marketers have an uphill battle, trying to wire their organizations and systems to deliver on the promise of marketing cloud platforms.
For marketers the risk of delivering stale customer experiences is costly: 94% of customers have discontinued communication with a company because of irrelevant messages (source: Blue Research).
In this webinar nFusion's CEO John Ellett provides a tour of five eras of technology's impact on marketing and outlines 10 steps to deliver engaging, personalized experiences across digital touch points.
Watch this webinar to learn about:
- The five eras of technology's impact on marketing
- A three-part framework for solving the personalization challenge
- 10 steps to deliver personalized, omni-channel experiences
Presenter:
John Ellett, nFusion's CEO, has interviewed and collaborated with hundreds of marketing execs as part of his book "The CMO Manifesto," his column on the Forbes CMO Network, the Cojones Awards and client projects.
Tổng quan thương mại điện tử, thương mại điện tử là gì, các mô hình thương mại điện tử nổi tiếng trên thế giới, làm thế nào để áp dụng thương mại điện tử
Giao tiếp là một hoạt động mang tính bản chất của vạn vật, trong đó có loài người, nhằm phục vụ mục đích sinh tồn. Tuy nhiên, với rất nhiều hỗ trợ của khoa học, công nghệ do những phát kiến vượt bậc của loài người, nhu cầu sinh tồn trở nên dễ được đáp ứng hơn, trong khi nhu cầu sinh tồn một cách hạnh phúc đang trở thành một thách thức quan trọng hơn. Chính vì vậy, giao tiếp còn là một cách thức không thể thiếu được giúp chúng ta tận hưởng cuộc sống;
The document discusses consumer perception and how marketers aim to influence consumer perception through appealing to the senses. It covers the key aspects of the perception process, including sensation, attention, interpretation and organization of stimuli. Marketers use techniques like sensory marketing, imagery, color associations and symbolism to shape how consumers perceive brands. Positioning strategies aim to influence a consumer's overall perception of a brand within the marketplace.
Neuroscience – Visuals And Sounds In Advertisements.pdfImpulse Digital
Neuroscience along with visuals and sounds play a very important role in the world of advertising. If you want your advertisement to stand out and resonate with your audience, using relevant and impactful visuals and sounds will make a perfect combination to allure your targeted customers towards your advertisements. By getting an understanding of neuroscience, advertisers can target and reach out to customers in a more effective way. For more info visit:https://www.theimpulsedigital.com/blog/neuroscience-visuals-and-sounds-in-advertisements/
The document discusses the growing importance of transparency for businesses. It notes that transparency empowers stakeholders to make better decisions. The document provides guidance on how companies can improve transparency through understanding stakeholders' needs, identifying key touchpoints to provide information, adding value to data at decision points, aligning the brand story with transparency efforts, and connecting knowledge across stakeholder groups. The goal is for companies to build more sustainable relationships with stakeholders through improved transparency.
Digital scent technology allows smells to be digitized and broadcast from computers and the internet. A device called the iSmell personal scent synthesizer was developed by Digiscents Inc. that connects to a computer via a serial port and uses cartridges to emit smells triggered by software. The technology aims to enhance virtual reality and online experiences by stimulating the sense of smell.
This document provides an overview of Promo Focus, a branding and promotional products company. It discusses Promo Focus' extensive product offerings and services, including custom product development, graphic design, fulfillment and more. The document also presents research supporting the effectiveness of tangible advertising and provides examples of how Promo Focus can help clients in various industries with branding opportunities.
The document discusses various aspects of consumer information processing and perception. It describes how consumers are exposed to information, attend to it, comprehend it, and store it in memory. It discusses the stages of perception (exposure, attention, comprehension) and how factors like involvement and memory influence information processing. It also covers sensory thresholds, adaptation, attention grabbing techniques, and principles of perceptual organization during the comprehension stage.
Consumer Perception Master in Business AdministrationRAJARSHIVIKRAM
1. For product decisions, Kellogg's could slightly increase the amount of frosting in each serving, which would be noticeable by consumers but not exceed the JND threshold. 2. For packaging, Kellogg's could make minor design changes to the box that fall below the JND so the changes go unnoticed. 3. In advertising, Kellogg's could highlight improvements that meet the JND, like claiming the cereal is "crunchier than ever" to appeal to consumers. 4. For promotions, Kellogg's could offer
This document summarizes Promo Focus' services for tangible advertising products and campaigns. It discusses conducting a client needs analysis to select the right products and develop an effective promotional strategy. Promo Focus has a large product selection, design services, and fulfillment capabilities to execute fully integrated marketing campaigns through direct mail, trade shows, and other channels.
How to Fail and Succeed in Social Media MarketingRade Tampubolon
Rade Tampubolon is the founder of SociaBuzz, an influencer marketing platform. He has over 10 years of experience in marketing, brand management, and digital marketing. In this document, Rade discusses key concepts for social media marketing success including understanding the communication model, targeting the right audience, choosing the appropriate media channels, creating relevant and emotional content, and optimizing content. He emphasizes the importance of testing, learning, and repeating to improve social media marketing strategies.
This proposal outlines a brand strategy and design process for The Ayurveda Co (TAC). It discusses conducting primary and secondary research to understand the target audience. A comprehensive brand strategy will be developed, including the brand vision, purpose, values, goals, positioning and communication plan. The design strategy will include developing the brand visual story, identity, packaging architecture, guidelines and assets. Case studies on successful Ayurvedic brands like Kama Ayurveda are provided. The proposal estimates the total cost and presents a phased approach over multiple stages to establish TAC as a leading Ayurvedic brand.
This proposal outlines a brand strategy and design process for The Ayurveda Co (TAC). It discusses conducting primary and secondary research to understand the target audience. A comprehensive brand strategy will be developed, including the brand vision, purpose, values, goals, positioning and communication plan. The design strategy will include developing the brand visual story, identity, packaging architecture, guidelines and assets. Case studies on successful Ayurvedic brands like Kama Ayurveda are provided. The proposal estimates the total cost and presents a phased approach across research, strategy and design. Developing a robust brand and design strategy is important to streamline and align TAC's brand and allow it to expand its reach in the personal care category.
This document discusses various aspects of advertising language and culture, including:
- The key elements of advertising language include product names, slogans, and understanding language in relation to culture. Certain attention-grabbing words are often used.
- Advertising language is carefully planned to stand out and plant seeds of wanting a product. Puns and plays on words can help consumers identify with products.
- Advertising both reflects and shapes culture. Ads target subcultures and try to make people feel products are for them. Advertising expresses current societal wants and needs.
- Slogans are important for creating memorable brand images. Catchy slogans help consumers remember products. Popular slogans like "
Logos and their colors are carefully chosen to communicate particular messages. For example, McDonald's uses yellow to stimulate appetite while IBM uses blue to inspire authority. Marketers leverage color psychology, with colors associated with certain product categories - warm colors like red appeal to food brands while pastels suit feminine brands. A good logo must be relevant, differentiated, memorable, allow brand integration and endure over time. Sujata Keshavan, a pioneer in Indian brand design, discusses the importance of a robust branding process that translates strategy into all touchpoints from logo to employee behavior. Research has limitations and marketers should not rely solely on it to develop new concepts.
This document discusses neuro marketing and sensory branding. It begins by defining neuro marketing as combining neuroscience, psychology and economics to understand the correlation between neural activity and buying behaviors. It then discusses how the five human senses (sight, sound, touch, smell and taste) play an important role in sensory marketing and influence consumer perceptions, behaviors and experiences. The document provides various examples of how different sensory cues like packaging design, music, scents and textures can be used in marketing. It emphasizes that sensory branding allows companies to differentiate their brands and create memorable experiences for consumers by appealing to multiple senses.
Communication is the process of sharing ideas, thoughts, and feelings between people so they can understand each other. It involves a source sending a message through a channel that is received by the intended audience. For communication to be effective, the receiver must understand the message. Technology now plays an important role in communication by making the process faster and allowing it to reach more people through different channels. However, barriers like language differences or distractions can interfere with effective communication.
"Strategic Management Theory & Cases: An Integrated Approach" es un libro que aborda la teoría y casos prácticos en el campo de la gestión estratégica. Escrito con un enfoque integrado, el libro explora los fundamentos teóricos de la gestión estratégica y los combina con casos prácticos para ofrecer una comprensión holística de cómo las organizaciones pueden desarrollar y ejecutar estrategias efectivas.
La obra se sumerge en temas clave de la gestión estratégica, como el análisis del entorno, la formulación de estrategias, la implementación y el control. Los lectores pueden esperar encontrar modelos y marcos conceptuales que les ayudarán a comprender los desafíos y oportunidades en el ámbito empresarial, así como estudios de casos que ilustran la aplicación práctica de estos conceptos.
Con un enfoque integrador, el libro busca proporcionar a los lectores las herramientas necesarias para enfrentar los desafíos estratégicos en entornos empresariales dinámicos. Ya sea que se trate de estudiantes, profesionales o académicos interesados en la gestión estratégica, este libro ofrece una perspectiva completa y aplicada para abordar los aspectos clave de este campo.
How to Get Customers to Fall in Love with Your Brand: Sensory MarketingJennifer Dublino
Brands can leverage the power of the senses to connect to their customers on an emotional level, resulting in increased sales, improved customer loyalty and a stronger brand. This presentation shows you how to use sight, sound, touch, taste and smell to accomplish your goals and give you a competitive advantage.
This document provides strategies for becoming a creative and profitable online presence through search engine optimization and marketing. It discusses how offline businesses rely on location while online businesses rely on information and search. It then covers key internet marketing strategies like SEO, SEM, and other techniques. Specific on-site optimization tactics are explained like keywords, domain names, and content optimization. Paid search options like paid placements and inclusions are also outlined. The conclusion emphasizes using both organic and paid strategies together for best results.
The document discusses different theories of learning and memory as they relate to consumer behavior. It covers behavioral learning theories including classical and instrumental conditioning. Classical conditioning involves pairing a neutral stimulus with an unconditioned stimulus to elicit a conditioned response. Instrumental conditioning involves learning behaviors that produce rewards or avoiding those with punishments. Cognitive learning theory also discusses observational learning. The document then covers memory processes including encoding, storage and retrieval of information in sensory, short-term and long-term memory systems. It describes how memories are stored in associative networks and retrieved through spreading activation.
The document discusses theories of learning and memory in consumer behavior. It covers behavioral learning theories including classical and operant conditioning. Classical conditioning involves pairing a stimulus that elicits a response with another stimulus. Operant conditioning occurs when behaviors that produce positive outcomes are reinforced. Cognitive learning theory examines observational learning where consumers learn by watching others. The document also discusses memory processes of encoding, storage and retrieval. It describes how memories are stored in associative networks and retrieved through spreading activation.
The document discusses the three stages of perception: exposure, attention, and interpretation. In the exposure stage, stimuli are received by the senses. Attention refers to the extent to which a stimulus is processed. Marketers aim to break through sensory overload to gain attention through size, color, novelty, etc. Interpretation involves assigning meaning to stimuli. Perception translates raw sensations into understood meanings through these three stages.
Distribution management refers to overseeing the movement of goods from suppliers to points of sale. It involves numerous processes like packaging, inventory management, warehousing, supply chain management, and logistics. Effective distribution management is important for businesses to operate profitably and remain competitive as it helps get products to customers efficiently while managing costs. It also provides organization and helps reduce errors.
Operations and process management involves managing the resources and processes that produce products and services. It has a strategic impact on organizations. Not all processes should be managed in the same way, as they differ in factors like volume, variety, variation, and visibility. The chapter introduces operations and process management, discusses its strategic role, and explains that processes vary and should be analyzed differently depending on their characteristics.
The document discusses various types of consumer and trade promotions. Consumer promotions like coupons, premiums, and contests aim to pull customers into stores. Trade promotions use incentives to push products through marketing channels to retailers. Different customer types respond differently to promotions. International promotions require consideration of legal and cultural factors. The overall objective is to examine key aspects of consumer and trade promotions.
Marketing involves creating value for customers and capturing value from customers in return through relationships. It is defined broadly as a social and managerial process to obtain what individuals and organizations need through exchanges. A marketer must understand customer needs and the marketplace. The marketer must design a strategy that selects target customers and determines how to best serve them through a value proposition. Building relationships and customer loyalty are key to capturing long-term value. The modern marketing landscape faces challenges like globalization, digital technologies, ethics, and economic changes.
The document summarizes consumer buying behavior and the consumer decision-making process. It discusses how consumers recognize needs, conduct internal and external information searches, evaluate alternatives using methods like the evoked set approach or multiattribute approach, and finally make a purchase decision. It also covers trends affecting consumer behavior and differences in business-to-business purchasing.
Build marketing products across the customer journey to grow your business and build a relationship with your customer. For example you can build graders, calculators, quizzes, recommendations, chatbots or AR apps. Things like Hubspot's free marketing grader, Moz's site analyzer, VenturePact's mobile app cost calculator, new york times's dialect quiz, Ikea's AR app, L'Oreal's AR app and Nike's fitness apps. All of these examples are free tools that help drive engagement with your brand, build an audience and generate leads for your core business by adding value to a customer during a micro-moment.
Key Takeaways:
Learn how to use specific GPTs to help you Learn how to build your own marketing tools
Generate marketing ideas for your business How to think through and use AI in marketing
How AI changes the marketing game
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Dive deep into the cutting-edge strategies we're employing to revolutionize our web presence in the age of AI-driven search. As Gen Z reshapes the digital realm, discover how we can bridge the generational divide. Unlock the synergistic power of PPC, social media, and SEO, driving unparalleled revenues for our projects.
In today's digital world, customers are just a click away. "Grow Your Business Online: Introduction to Digital Marketing" dives into the exciting world of digital marketing, equipping you with the tools and strategies to reach new audiences, expand your reach, and ultimately grow your business.
website = https://digitaldiscovery.institute/
address = C 210 A Industrial Area, Phase 8B, Sahibzada Ajit Singh Nagar, Punjab 140308
Efficient Website Management for Digital Marketing ProsLauren Polinsky
Learn how to optimize website projects, leverage SEO tactics effectively, and implement product-led marketing approaches for enhanced digital presence and ROI.
This session is your key to unlocking the secrets of successful digital marketing campaigns and maximizing your business's online potential.
Actionable tactics you can apply after this session:
- Streamlined Website Management: Discover techniques to streamline website development, manage day-to-day operations efficiently, and ensure smooth project execution.
- Effective SEO Practices: Gain valuable insights into optimizing your website for search engines, improving visibility, and driving organic traffic to your digital assets.
- Leverage Product-Led Marketing: Explore strategies for incorporating product-led marketing principles into your digital marketing efforts, enhancing user engagement and driving conversions.
Don't miss out on this opportunity to elevate your digital marketing game and achieve tangible results!
The Secret to Engaging Modern Consumers: Journey Mapping and Personalization
In today's digital landscape, understanding the customer's journey and delivering personalized experiences are paramount. This masterclass delves into the art of consumer journey mapping, a powerful technique that visualizes the entire customer experience across touchpoints. Attendees will learn how to create detailed journey maps, identify pain points, and uncover opportunities for optimization. The presentation also explores personalization strategies that leverage data and technology to tailor content, products, and experiences to individual customers. From real-time personalization to predictive analytics, attendees will gain insights into cutting-edge approaches that drive engagement and loyalty.
Key Takeaways:
Current consumer landscape; Steps to mapping an effective consumer journey; Understanding the value of personalization; Integrating mapping and personalization for success; Brands that are getting It right!; Best Practices; Future Trends
Yes, It's Your Fault Book Launch WebinarDemandbase
From Blame to Gain: Achieving Sales and Marketing Alignment to Drive B2B Growth.
Tired of the perpetual tug-of-war between your sales and marketing teams? Come hear Demandbase Chief Marketing Officer, Kelly Hopping and Chief Sales Officer, John Eitel discuss key insights from their new book, “Yes, It’s Your Fault! From Blame to Gain: Achieving Sales and Marketing Alignment to Drive B2B Growth.”
They’ll share their no-nonsense approach to bridging the sales and marketing divide to drive true collaboration — once and for all.
In this webinar, you’ll discover:
The underlying dynamics fueling sales and marketing misalignment
How to implement practical solutions without disrupting day-to-day operations
How to cultivate a culture of collaboration and unity for long-term success
How to align on metrics that matter
Why it’s essential to break down technology and data silos
How ABM can be a powerful unifier
Everyone knows the power of stories, but when asked to come up with them, we struggle. Either we second guess ourselves as to the story's relevance, or we just come up blank and can't think of any. Unlocking Everyday Narratives: The Power of Storytelling in Marketing will teach you how to recognize stories in the moment and to recall forgotten moments that your audience needs to hear.
Key Takeaways:
Understand Why Personal Stories Connect Better
How To Remember Forgotten Stories
How To Use Customer Experiences As Stories For Your Brand
The Forgotten Secret Weapon of Digital Marketing: Email
Digital marketing is a rapidly changing, ever evolving industry--Influencers, Threads, X, AI, etc. But one of the most effective digital marketing tools is also one of the oldest: Email. Find out from two Houston-based digital experts how to maximize your results from email.
Key Takeaways:
Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
Capstone Project: Luxury Handloom Saree Brand
As part of my college project, I applied my learning in brand strategy to create a comprehensive project for a luxury handloom saree brand. Key aspects of this project included:
- *Competitor Analysis:* Conducted in-depth competitor analysis to identify market position and differentiation opportunities.
- *Target Audience:* Defined and segmented the target audience to tailor brand messages effectively.
- *Brand Strategy:* Developed a detailed brand strategy to enhance market presence and appeal.
- *Brand Perception:* Analyzed and shaped the brand perception to align with luxury and heritage values.
- *Brand Ladder:* Created a brand ladder to outline the brand's core values, benefits, and attributes.
- *Brand Architecture:* Established a cohesive brand architecture to ensure consistency across all brand touchpoints.
This project helped me gain practical experience in brand strategy, from research and analysis to strategic planning and implementation.
Are you struggling to differentiate yourself in a saturated market? Do you find it challenging to attract and retain buyers? Learn how to effectively communicate your expertise using a Free Book Funnel designed to address these challenges and attract premium clients. This session will explore how a well-crafted book can be your most effective marketing tool, enhancing your credibility while significantly increasing your leads and sales while decreasing overall lead cost. Unpacking practical steps to create a magnetic book funnel that not only draws in your ideal customers, but also keeps them engaged. Break through the noise in the marketing world and leave with a blueprint that will transform your sales strategy.
Conferences like DigiMarCon provide ample opportunities to improve our own marketing programs by learning from others. But just because everyone is jumping on board with the latest idea/tool/metric doesn’t mean it works – or does it? This session will examine the value of today’s hottest digital marketing topics – including AI, paid ads, and social metrics – and the truth about what these shiny objects might be distracting you from.
Key Takeaways:
- How NOT to shoot your digital program in the foot by using flashy but ineffective resources
- The best ways to think about AI in connection with digital marketing
- How to cut through self-serving marketing advice and engage in channels that truly grow your business
Gokila digital marketing| consultant| Coimbatoredmgokila
Myself Gokila digital marketing consultant located in Coimbatore other various types of digital marketing services such as SEM
SEO SMO SMM CAMPAIGNS content writing web design for all your business needs with affordable cost
Digital Marketing Services | Techvolt Software :
Digital Marketing is a latest method of Marketing techniques widely used across the Globe. Digital Marketing is an online marketing technique and methods used for all products and services through Search Engine and Social media advertisements. Previously the marketing techniques were used without using the internet via direct and indirect marketing strategies such as advertising through Telemarketing,Newspapers,Televisions,Posters etc.
List of Services offered in Digital Marketing |Techvolt Software :
Techvolt Software offers best Digital Marketing services for promoting your products and services through online platform on the below methods of Digital marketing
1. Search Engine Optimization (SEO)
2. Search Engine Marketing (SEM)
3. Social Media Optimization (SMO)
4. Social Media Marketing (SMM)
5. Campaigns
Importance | Need of Digital Marketing (Online Promotions) :
1. Quick Promotions through Online
2. Generation of More leads and Business Enquiries via Search Engine and Social Media Platform
3. Latest Technology development vs Business promotions
4. Creation of Social Branding
5. Promotion with less investment
Benefits Digital Marketing Services at Techvolt software :
1. Services offered with Affordable cost
2. Free Content writing
3. Free Dynamic Website design*
4. Best combo offers on website Hosting,design along with digital marketing services
5. Assured Lead Generation through Search Engine and Social Media
6. Online Maintenance Support
Free Website + Digital Marketing Services
Techvolt Software offers Free website design for all customer and clients who is availing the digital marketing services for a minimum period of 6 months.
With Regards
Gokila digital marketer
Coimbatore
How to Use AI to Write a High-Quality Article that Ranksminatamang0021
In the world of content creation, many AI bloggers have drifted away from their original vision, resulting in low-quality articles that search engines overlook. Don't let that happen to you! Join us to discover how to leverage AI tools effectively to craft high-quality content that not only captures your audience's attention but also ranks well on search engines.
Disclaimer: Some of the prompts mentioned here are the examples of Matt Diggity. Please use it as reference and make your own custom prompts.
In the digital age, businesses are inundated with tools promising to streamline operations, enhance creativity, and boost productivity. Yet, the true key to digital transformation lies not in the accumulation of tools but in strategically integrating the right AI solutions to revolutionize workflows. Join Jordache, an experienced entrepreneur, tech strategist and AI consultant, as he explores essential AI tools across three critical categories—Ideation, Creation, and Operations—that can reshape the way your business creates, operates, and scales.This talk will guide you through the practicalities of selecting and effectively using AI tools that go beyond the basics of today’s popular tools like ChatGPT, Claude, Gemini, Midjourney, or Dall-E. For each category of tools, Jordache will address three crucial questions: What is each tool? Why is each one valuable to you as a business leader? How can you start using it in your workflow? This approach will not only clarify the role of these tools but also highlight their strategic value, making it perfect for business leaders ready to make informed decisions about integrating AI into their workflows.
Key Takeaways:
>> Strategic Selection and Integration: Understand how to select AI tools that align with your business goals and how to conceptually integrate them into your workflows to enhance efficiency and innovation.
>> Understanding AI Tool Categories: Gain a deeper understanding of how AI tools can be leveraged in the areas of ideation, creation, and operation—transforming each aspect of your business.
>> Practical Starting Points: Learn how you can start using these tools in your business with practical tips on initial steps and integration ideas.
>> Future-Proofing Your Business: Discover how staying informed about and utilizing the latest AI tools and strategies can keep your business competitive in a rapidly evolving digital landscape.
If this PowerPoint presentation contains mathematical equations, you may need to check that your computer has the following installed:
1) MathType Plugin
2) Math Player (free versions available)
3) NVDA Reader (free versions available)
The book begins with a look at the role of consumers. We will look at how consumers influence the field of marketing and how marketers influence consumers.
Our senses play quite a role in the decisions marketers make. For instance, marketers rely heavily on visual elements in advertising, store design, and packaging. They communicate meanings on the visual channel through a product’s color, size, and styling. An interest in scent has spawned new products. Some brands utilize scent easily. For instance, Starbucks requires baristas to grind a batch of coffee each time they brew a post instead of just once each morning to ensure customers have that intense smell during their Starbucks’ experience. Stores and restaurants often play certain kinds of music to create a certain mood. Recent research found that participants who simply touch an item for 30 seconds or less had a greater level of attachment with the product. This connection in turn boosted what they were willing to pay for it. A food item’s image and the values we attach to it influence how we experience the actual taste. These aspects can be called a brand’s sensory system. We’ll cover these 5 aspects of branding in learning objectives one and two.
The Coca-Cola bottle also illustrates an example of how design can facilitate product success.
Our senses play quite a role in the decisions marketers make. For instance, marketers rely heavily on visual elements in advertising, store design, and packaging. They communicate meanings on the visual channel through a product’s color, size, and styling. An interest in scent has spawned new products. Some brands utilize scent easily. For instance, Starbucks requires baristas to grind a batch of coffee each time they brew a post instead of just once each morning to ensure customers have that intense smell during their Starbucks’ experience. Stores and restaurants often play certain kinds of music to create a certain mood. Recent research found that participants who simply touch an item for 30 seconds or less had a greater level of attachment with the product. This connection in turn boosted what they were willing to pay for it. A food item’s image and the values we attach to it influence how we experience the actual taste. These aspects can be called a brand’s sensory system. We’ll cover these 5 aspects of branding in learning objectives one and two.
The Coca-Cola bottle also illustrates an example of how design can facilitate product success.
Marketers rely heavily on visual elements in advertising, store design, and packaging. Many of our reactions to color come from learned associations. These are cultural connotations such as the color black for mourning. But other reactions are biological. Women tend to be drawn to brighter colors, for instance. Because colors are so powerful, they are an important concern in packaging design. Ultimately they can become a part of a company’s trade dress.
Marketers rely heavily on visual elements in advertising, store design, and packaging. Many of our reactions to color come from learned associations. These are cultural connotations such as the color black for mourning. But other reactions are biological. Women tend to be drawn to brighter colors, for instance. Because colors are so powerful, they are an important concern in packaging design. Ultimately they can become a part of a company’s trade dress.
fastcompany.com
Marketers are seeking ways to exploit the power of scent. You may notice products with scent such as aircraft cabins. A consistent scent could ultimately register with consumers as a brand’s sensory signature.
Marketers are seeking ways to exploit the power of scent. You may notice products with scent such as aircraft cabins. A consistent scent could ultimately register with consumers as a brand’s sensory signature.
Marketers are seeking ways to exploit the power of scent. You may notice products with scent such as aircraft cabins. A consistent scent could ultimately register with consumers as a brand’s sensory signature.
Marketers are seeking ways to exploit the power of scent. You may notice products with scent such as aircraft cabins. A consistent scent could ultimately register with consumers as a brand’s sensory signature.
Marketers are seeking ways to exploit the power of scent. You may notice products with scent such as aircraft cabins. A consistent scent could ultimately register with consumers as a brand’s sensory signature.
There are many aspects of sound relevant to marketers. Brands can use audio watermarking to encourage the retention of the message - when producers weave a sound/motif into a piece of music that acts like an earworm we compulsively hum.
Sound symbolism as a way to influence brand image with sound. Sounds can even influence how we feel about size! Consumers are more likely to recognize brand names that begin with a hard consonant (K or P). Vowel and consonant sounds (or phenomes) can even be associated with perceptions of large and small.
There are many aspects of sound relevant to marketers. Brands can use audio watermarking to encourage the retention of the message - when producers weave a sound/motif into a piece of music that acts like an earworm we compulsively hum.
Sound symbolism as a way to influence brand image with sound. Sounds can even influence how we feel about size! Consumers are more likely to recognize brand names that begin with a hard consonant (K or P). Vowel and consonant sounds (or phenomes) can even be associated with perceptions of large and small.
Marketers are seeking ways to exploit the power of scent. You may notice products with scent such as aircraft cabins. A consistent scent could ultimately register with consumers as a brand’s sensory signature.
Marketers are seeking ways to exploit the power of scent. You may notice products with scent such as aircraft cabins. A consistent scent could ultimately register with consumers as a brand’s sensory signature.
Sensory marketing means that companies pay extra attention to how our sensations affect our product experiences. Marketers recognize that our senses help us to decide which products appeal to us. In addition to scent and sight, sound, touch, and taste are also relevant.
Exposure occurs when a stimulus comes within the range of someone’s sensory receptors.
We will review Attention and Interpretation on the following slides.
Figure 3.1 shows how as consumers we are exposed to sensory stimuli through our sensory receptors. We then interpret those stimuli to which we paid attention. This image also emphasizes the three key stages of perception: exposure, attention, and interpretation.
Long Description:
An arrow each from the sensory stimuli: Sight, sound, smells, tastes, and textures point to sensory receptors: eyes, ears, nose, mouth, and skin; An arrow each from the sensory receptors point to exposure, to attention, and to interpretation.
Exposure occurs when a stimulus comes within the range of someone’s sensory receptors.
What a person is capable of receiving is stimuli within a person’s sensory threshold. That threshold is the area within which stimuli can make a conscious impact on the person’s awareness.
The science of psychophysics focuses on how people integrate the physical environment into their personal worlds.
The absolute threshold refers to the minimum amount of stimulation a person can detect on a given sensory channel. The absolute threshold means that the stimulation used by marketers must be sufficient to register. For instance, a highway billboard might have the most entertaining copy ever written, but this genius is wasted if the print is too small for passing motorists to see it.
The differential threshold refers to the ability of a sensory system to detect changes in or differences between two stimuli. The minimum difference we can detect between two stimuli is the j.n.d. (just noticeable difference).
Sometimes a marketer may want to ensure that consumers notice a change, as when a retailer offers merchandise at a discount. In other situations, the marketer may want to downplay the fact that it has made a change, such as when a store raises a price or a manufacturer reduces the size of a package.
A consumer’s ability to detect a difference between two stimuli is relative. A psychophysicist named Ernst Weber found that the amount of change required for the perceiver to notice a change systematically relates to the intensity of the original stimulus. The stronger the initial stimulus, the greater a change must be for us to notice it. This relationship is known as Weber’s Law.
Exposure occurs when a stimulus comes within the range of someone’s sensory receptors.
We will review Attention and Interpretation on the following slides.
Exposure occurs when a stimulus comes within the range of someone’s sensory receptors.
We will review Attention and Interpretation on the following slides.
Exposure occurs when a stimulus comes within the range of someone’s sensory receptors.
We will review Attention and Interpretation on the following slides.
Exposure occurs when a stimulus comes within the range of someone’s sensory receptors.
We will review Attention and Interpretation on the following slides.
Exposure occurs when a stimulus comes within the range of someone’s sensory receptors. Consumers concentrate on some stimuli, but are unaware of others. There are some stimuli we simply cannot perceive. Psychophysics is the science that explains how the physical environment is integrated into our personal, subjective world. When we define the lowest intensity of a stimulus that our brains can register we are speaking of its threshold. The images in the slide illustrate how Pepsi has changed its logo over the years. If the difference didn’t pass our sensory threshold, we wouldn’t notice the logo had changed.
Attention refers to the extent to which processing activity is devoted to a particular stimulus. The allocation of processing activity can vary depending on the characteristics of the stimulus and the recipient. Although we live in an information society, consumers are often in a state of sensory overload. Sensory overload means consumers are exposed to far more information than they can process. Much of this comes from commercial sources. We are exposed to thousands of advertising messages each day in addition to the other types of stimuli we sense.
Attention refers to the extent to which processing activity is devoted to a particular stimulus. The allocation of processing activity can vary depending on the characteristics of the stimulus and the recipient. Although we live in an information society, consumers are often in a state of sensory overload. Sensory overload means consumers are exposed to far more information than they can process. Much of this comes from commercial sources. We are exposed to thousands of advertising messages each day in addition to the other types of stimuli we sense.
Experience is the result of acquiring and processing stimulation over time. It helps to determine how much exposure to a particular stimulus a person accepts. Perceptual filters based on our past experiences influence what we decide to process. Perceptual filters include vigilance, defense, and adaptation.
Vigilance means consumers are more likely to be aware of stimuli that relate to their current needs. A consumer who rarely notices car ads will become very much aware of them when she or he is in the market for a new car.
The flip side of perceptual vigilance is perceptual defense. This means that people see what they want to see—and don’t see what they don’t want to see. If a stimulus is threatening to us in some way, we may not process it, or we may distort its meaning so that it’s more acceptable.
Adaptation can also affect attention; adaptation is discussed further on the next slide.
In addition to the receiver’s mindset, characteristics of the stimulus itself play an important role in determining what we notice and what we ignore. Marketers need to understand these factors so they can create messages and packages that will have a better chance of cutting through the clutter. Several characteristics can aid in enhancing the chances of a stimulus for being noticed including size, color, position, and novelty.
Experience is the result of acquiring and processing stimulation over time. It helps to determine how much exposure to a particular stimulus a person accepts. Perceptual filters based on our past experiences influence what we decide to process. Perceptual filters include vigilance, defense, and adaptation.
Vigilance means consumers are more likely to be aware of stimuli that relate to their current needs. A consumer who rarely notices car ads will become very much aware of them when she or he is in the market for a new car.
The flip side of perceptual vigilance is perceptual defense. This means that people see what they want to see—and don’t see what they don’t want to see. If a stimulus is threatening to us in some way, we may not process it, or we may distort its meaning so that it’s more acceptable.
Adaptation can also affect attention; adaptation is discussed further on the next slide.
In addition to the receiver’s mindset, characteristics of the stimulus itself play an important role in determining what we notice and what we ignore. Marketers need to understand these factors so they can create messages and packages that will have a better chance of cutting through the clutter. Several characteristics can aid in enhancing the chances of a stimulus for being noticed including size, color, position, and novelty.
In addition to the receiver’s mindset, characteristics of the stimulus itself play an important role in determining what we notice and what we ignore. Marketers need to understand these factors so they can create messages and packages that will have a better chance of cutting through the clutter. Several characteristics can aid in enhancing the chances of a stimulus for being noticed including size, color, position, and novelty.
The Golden Triangle illustrates how our eyes view web sites.
The meaning we assign to a stimulus depends on the schema, or set of beliefs, to which we assign it. In a process called priming, certain properties of a stimulus evoke a schema. This leads us to compare the stimulus to other similar ones. When you first look at this ad what is the word in blue? Now look at the spelling.
The meaning we assign to a stimulus depends on the schema, or set of beliefs, to which we assign it. In a process called priming, certain properties of a stimulus evoke a schema. This leads us to compare the stimulus to other similar ones. When you first look at this ad what is the word in blue? Now look at the spelling.
The meaning we assign to a stimulus depends on the schema, or set of beliefs, to which we assign it. In a process called priming, certain properties of a stimulus evoke a schema. This leads us to compare the stimulus to other similar ones. When you first look at this ad what is the word in blue? Now look at the spelling.
One factor that determines how we will interpret a stimulus is the relationship we assume it has with other events, sensations, or images in memory. Our brains tend to relate incoming sensations to others already in memory based on some fundamental organizational principles. These principles derive from Gestalt psychology, a school of thought that maintains that people interpret meaning from the totality of a set of stimuli rather than from an individual stimulus. The German word Gestalt roughly means whole, pattern, or configuration, and we summarize this term as the whole is greater than the sum of its parts. The Gestalt perspective provides several principles that relate to the way our brains organize stimuli including the closure principle, the principle of similarity, and the figure-ground principle.
One factor that determines how we will interpret a stimulus is the relationship we assume it has with other events, sensations, or images in memory. Our brains tend to relate incoming sensations to others already in memory based on some fundamental organizational principles. These principles derive from Gestalt psychology, a school of thought that maintains that people interpret meaning from the totality of a set of stimuli rather than from an individual stimulus. The German word Gestalt roughly means whole, pattern, or configuration, and we summarize this term as the whole is greater than the sum of its parts. The Gestalt perspective provides several principles that relate to the way our brains organize stimuli including the closure principle, the principle of similarity, and the figure-ground principle.
One factor that determines how we will interpret a stimulus is the relationship we assume it has with other events, sensations, or images in memory. Our brains tend to relate incoming sensations to others already in memory based on some fundamental organizational principles. These principles derive from Gestalt psychology, a school of thought that maintains that people interpret meaning from the totality of a set of stimuli rather than from an individual stimulus. The German word Gestalt roughly means whole, pattern, or configuration, and we summarize this term as the whole is greater than the sum of its parts. The Gestalt perspective provides several principles that relate to the way our brains organize stimuli including the closure principle, the principle of similarity, and the figure-ground principle.
One factor that determines how we will interpret a stimulus is the relationship we assume it has with other events, sensations, or images in memory. Our brains tend to relate incoming sensations to others already in memory based on some fundamental organizational principles. These principles derive from Gestalt psychology, a school of thought that maintains that people interpret meaning from the totality of a set of stimuli rather than from an individual stimulus. The German word Gestalt roughly means whole, pattern, or configuration, and we summarize this term as the whole is greater than the sum of its parts. The Gestalt perspective provides several principles that relate to the way our brains organize stimuli including the closure principle, the principle of similarity, and the figure-ground principle.
One factor that determines how we will interpret a stimulus is the relationship we assume it has with other events, sensations, or images in memory. Our brains tend to relate incoming sensations to others already in memory based on some fundamental organizational principles. These principles derive from Gestalt psychology, a school of thought that maintains that people interpret meaning from the totality of a set of stimuli rather than from an individual stimulus. The German word Gestalt roughly means whole, pattern, or configuration, and we summarize this term as the whole is greater than the sum of its parts. The Gestalt perspective provides several principles that relate to the way our brains organize stimuli including the closure principle, the principle of similarity, and the figure-ground principle.
One factor that determines how we will interpret a stimulus is the relationship we assume it has with other events, sensations, or images in memory. Our brains tend to relate incoming sensations to others already in memory based on some fundamental organizational principles. These principles derive from Gestalt psychology, a school of thought that maintains that people interpret meaning from the totality of a set of stimuli rather than from an individual stimulus. The German word Gestalt roughly means whole, pattern, or configuration, and we summarize this term as the whole is greater than the sum of its parts. The Gestalt perspective provides several principles that relate to the way our brains organize stimuli including the closure principle, the principle of similarity, and the figure-ground principle.
Semiotics, a discipline that studies the correspondence between signs and symbols and their roles in how we assign meanings.
The object is the product that is the focus of the message (e.g., Marlboro cigarettes). The sign is the sensory image that represents the intended meanings of the object (e.g., the Marlboro cowboy). The interpretant is the meaning we derive from the sign (e.g., rugged, individualistic, American). Figure 3.4 diagrams this relationship.
An icon is a sign that resembles the product in some way (e.g., the Ford Mustang has a galloping horse on the hood). An index is a sign that connects to a product because they share some property (e.g., the pine tree on some of Procter & Gamble’s Spic and Span cleanser products conveys the shared property of fresh scent). A symbol is a sign that relates to a product by either conventional or agreed-on associations (e.g., the lion in Dreyfus Fund ads provides the conventional association with fearlessness and strength that it carries [or hopes to carry] over to the company’s approach to investments).
When a marketer understands how consumers think about a set of competing brands, it can use these insights to develop a positioning strategy. Marketers can use many dimensions to carve out a brand’s position in the market place including lifestyle, price leadership, attributes, product class, competitors, occasions, users, and quality. Examples are noted in the slide.
Some research by clinical psychologists suggests that subliminal messages can influence people under very specific conditions, though it is doubtful that these techniques would be of much use in most marketing contexts. For this kind of message to have a prayer of working, an advertiser has to tailor it specifically to an individual rather than the mass messages suitable for the general public.
We’ve covered several key concepts in this chapter including perception, our perception is affected by our senses, subliminal advertising, and the factors which affect how we process symbols.