Chapter 12 The Effective Change Manager What Does It T

Chapter 12
The Effective Change Manager: What Does It Take?
.
Copyright © 2017 McGraw-Hill Education. All rights reserved.
No reproduction or distribution without the prior written
consent of McGraw-Hill Education.
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Providing the Skills to Successfully Manage Change
Managing Organizational Change: A Multiple Perspectives
Approach, 3e, by Palmer,
Dunford, and Buchanan, offers managers a multiple
perspectives approach to managing
change that recognizes the variety of ways to facilitate change
and reinforces the need
for a tailored and creative approach to fit different contexts.
The third edition offers timely updates to previous content,
while introducing new
and emerging trends, developments, themes, debates, and
practices.
Highlights of the third edition include:
• New coverage of contemporary topics throughout, such as
“depth of change”
(Chapters 1, 4, and 12), change in a recession (Chapter 3), the

built-to-change
organization (Chapter 4), and the impact of social media and the
communication
“escalator” (Chapter 7).
• A new chapter, “The Effective Change Manager: What Does
It Take?” (Chapter
12), exploring competency frameworks, interpersonal
communication processes
and skills, issue-selling tactics, and the need for the change
manager to be
politically skilled.
• Improved visual appeal with more graphics and occasional
memorable cartoons.
Now available with
—the leading adaptive learning resource.
connect.mheducation.com
Providing the Skills to Successfully Manage Change
Managing Organizational Change: A Multiple Perspectives
Approach, 3e, by Palmer, Dunford,
and Buchanan, offers managers a multiple perspectives
approach to managing change that recognizes
the variety of ways to facilitate change and reinforces the need
for a tailored and creative approach to fit
different contexts.
The third edition offers timely updates to previous content,
while introducing new and emerging trends,
developments, themes, debates, and practices.

Highlights of the third edition include:
• New coverage of contemporary topics throughout, such as
“depth of change” (Chapters 1, 4, and 12),
change in a recession (Chapter 3), the built-to-change
organization (Chapter 4), and the impact of
social media and the communication “escalator” (Chapter 7).
• A new chapter, “The Effective Change Manager: What Does
It Take?” (Chapter 12), exploring
competency frameworks, interpersonal communication
processes and skills, issue-selling tactics,
and the need for the change manager to be politically skilled.
• Improved visual appeal with more graphics and occasional
memorable cartoons.
Now available with
—the leading adaptive learning resource.
connect.mheducation.com
Change Managers: Who Are They?‘Change manager’ is a term
that has broad application to people with a diverse range of
involvement in organizational change processes. This diversity
of involvement is captured in the wide range of terms used to
describe people with some organizational change role, for
example:
change manager, change agent, change sponsor, change
implementer, change adapter, change generator, change catalyst,
process helper, product champion, resource linkerChange
management can be found at all levels of an organization.The
management of an organizational change process is likely to

require the complementary contributions, advice and support of
a number of ‘change managers’
Change Managers: Who Are They?
Change Emerging From the Middle (or Below)
Change Managers; What Kind of Role is This?
Change Management Competencies
Political Skill & the Change Manager
Do You Want to be a Change Manager?
12-*
Change Emerging from the Middle (or Below) Despite their
traditional characterisation as change resistant, middle
managers often play a key role in bringing about organizational
change (see e.g., Wooldridge et al, 2008)‘Quiet leaders’,
‘tempered radicals’, ‘ideas practitioners’ and ‘stealth
innovators’, ‘disruptive innovators – some of the names given
to people who may not have a senior or even middle
management role but who through their ingenuity, receptiveness
to new ideas, networking, risk-taking and political skills can be
driving forces behind organizational change.Implications:
an organization’s most valuable change managers may not be
visible and may not be those who have been formally appointed
to change management roles
Managers should try to find the ‘hidden influencers’ as the
latter can have a significant effect on the extent to which people

‘buy into’ a proposed change
Change Emerging from the Middle (or Below)
12-*
Change Managers:
What Kind of Role is This?
Challenging in a way that is stressful, high-pressure, fast-paced
and high risk/vulnerable, placing a premium on resilience.
Challenging in a way that is exciting, stimulating and
energising through exposure to a wide range of strategic and
operational issues, enhanced network-building opportunities and
opportunity to demonstrate capabilities.

Change Manager Competencies
12-*
McBer Competency Model (Cripe, 1993)
Buchanan-Boddy Change Manager Competency Model
(Buchanan & Boddy, 1992)
CMI Change Manager Master Level Competency Model (Leys,
2012)
A counter view – the role of intimidation (Kramer, 2006)
12-*

Political Skill and the Change ManagerWhile ‘being political’
is often a term of criticism, being viewed as ‘politically skilful’
is often a compliment which may refer to such things as a
person’s ability to
understand the behaviour/motives of others (social astuteness)
recognise different power bases
influence others to support their position
build relationships (networking)
access and effectively use information
recognise what tactics will be most effective in a given
situation.
Being politically skilful (in this positive sense) is often a key
part of being a successful change manager.
12-*

1. Career Moves:
Given all of its challenges, is this the right role for you? Is it
the right role at this point in your career?
2. Repositioning
Is the current change ‘deep change’ with high stakes associated
with its success or failure and, in light of this, how do you wish
to position yourself?
3. The Politics
Are you comfortable with the political dimension of change
management?
4. Strengths
What capabilities do you already have that are relevant to the
change manager role? How will you build on these?
5. Gaps
Where are your gaps in regard to the capabilities that you would
need as a change manager?
6. Action
Prepare a personal action plan that covers how strengths will be
maintained and built, what weaknesses are allowable, and how
gaps in capability will be filled.
12-*

● Lecture 7 Addendum - New Writing Assignment (Research)
●
● Watch Video
● Citizen Kane - How to Run a Newspaper
Duration: 2:29
User: n/a - Added: 8/9/06
●
● Watch Video
● CITIZEN KANE Z- Skyscraper scene example
Duration: 3:19
●
● Watch Video
http://www.youtube.com/watch?v=tzhb3U2cONs
http://www.youtube.com/watch?v=WTmVlDh2V2g

http://www.youtube.com/watch?v=bv20ZoBcd O8
http://www.youtube.com/watch?v=bv20ZoBcdO8
● star wars original 1980 i am your father HD
Duration: 3:25
●
● Watch Video
● Star Wars: Return of the Jedi (1983) - Luke Confronts Darth
Vader Scene (2/6) | BluRay
HD
Duration: 3:55
Argue a thesis that these two films (they are not 'movies')
present the psychic energy and psychic lessons of the
FATHER/SON
DUALITY. Prove this claim to be valid with at least two
research
sources that can be taken from psychology, history, cinema,
visual

art, and mythology.
Compare the father/son symbolism of the two major clips from
CITIZEN KANE and the two major clips from STAR WARS, all
four of
which represent the mythology and the psychological trope of
FATHER/SON Duality (also known as the JANUS TROPE in a
more
complex, more sophisticated context, but never mind that if you
don't want to make things even harder for yourself).
Use block quotes and in-line quotes from your research as well
as
from the dialogue and description of the films to expand on
supporting details in the body paragraphs. Remember,
expansion id
when you widen the things you have to say about the supporting
detail and development is when you provide quotes.
At least one fully formed body paragraph for each supporting
detail, and two would be better. Minimum five pages, seven
pages
is the limit. Due on March 26, by 5pm, using correct submission
of
a WORD document attached to your email.

I will return any papers not written in basic essay form, any
papers not formatted correctly and not drafted correctly and will
http://www.youtube.com/watch?v=kConqvy2OUQ
return any papers that are less than five full pages, for you to
revise or finish drafting.
_____________________________________________________
_________________________
_________
MORE CONTEXT:
Confronting and defeating the Father
and Confronting and defeating PATRIARCHY
●
● Watch Video
● Luke Confronts The Emperor
Duration: 3:36
_____________________________________________________
_________________________

__________
MORE CONTEXT:
When the Son Becomes the Father and
The Brother Rejects Patriarchy
●
● Watch Video
● Kane and Leland
Duration: 5:00
http://www.youtube.com/watch?v=PqaiKmm8gsY
http://www.youtube.com/watch?v=0vaD6LoeJbs
http://www.youtube.com/watch?v=0vaD6LoeJ bs
_____________________________________________________
_____________
__
Reearch keys: Oedipus Complex; Castration Anxiety and the
Father;

Janus; Alexander the Great and his father, King Philip; Darth
Vader's and Luke Skywalker's relationship; Charles Foster
Kane's
and Mr. Thatcher's relationship; How the son rescues the father;
How the son slays the father; Former President Trump and his
son,
Don Jr.-- psychological castration and why the father hates and
destroys the son.
●
Lecture 7 - Bringing together precepts of the semester so far
Without being as direct as I would have been in previous
semesters
of on campus instruction prior to COVID and the shift to on-
line
instruction, I have given you my 119 students assignments and
posted lectures that have incorporated the five rhetorical forms.
We have emphasized the most crucial form, argument, with the
understanding that it is very important that you be prepared to
move on to English 120, perhaps next semester. 120 will
emphasize
argument and will introduce formal research technique,
formatting

of research papers, and will give you tools you'll need to as sess
research sources.
I. Bringing things together
At this point in the semester it is necessary to be certain you
all are developing and growing as academic writers and
thinkers,
as students who can show a basic understanding of rhetorical
forms, and who can now shift attention to the last portion of the
semester, that must emphasize research. Here, briefly, are the
rhetorical forms you have worked in as part of the process of
learning basic writing at the paragraph level, learning college
essay form, and doing assignments using revision and drafting:
1. Summary
2. Description: Topic sentences
3. Process: The summary of support
4. Comparison and Contrast: Expansion and Development
5. Argument: Intro paragraphs, the summary of support
II. Research is the basis of argument, not 'opinion'

As academics we are interested in claims, documentation, and
the
verification of claims using 1. sources, 2. disciplines (science,
history, technology), 3. documentary rather than rhetorical or
vernacular evidence. This describes an ancient, SECULAR basis
of
knowledge acquisition, substantiation, recording, and
verification--
Achimedes
Ptolemy
Pythagoris
Aristotle
Hypatia
POINT: needless to say, there IS NO support through 'opinion'
(meaning without information), no knowledge through simple
acclamation (simple, meaning without documentary support),
nor any
such thing as consensual verification (not without comparison
of

bibliographic and documentary evidence, either historical or
empirical in nature).
●
● Watch Video
● Hypatia and Alexandria 1/5
Duration: 10:07
●
http://www.youtube.com/watch?v=LL-NR1o0IKU
http://www.youtube.com/watch?v=hcb8tmdC-sA
● Watch Video
● Hypatia and Alexandria 5/5
Duration: 10:16
●
● Watch Video

● Hypatia tells Orestes about her vision,
Duration: 6:22
III Case Study: The Goddess
http://www.youtube.com/watch?v=23Zo5gFeDBs

Fritz Lang "Metropolis" and the Whore of Babylon
Beyonce, Unknowing Participant
Gold plaques embossed with winged bee goddesses, found at
Camiros Rhodes, dated to 7th
century BCE (British Museum)
The Goddess Isis, Egypt and Rome 10 BC
bibliographic lead:
https://commons.wikimedia.org/wiki/File:Bus t_of_the_goddess_
Isis,_Egypt,_10_BC_-_40_AD,_terracotta_-_
Huntington_Museum_of_Art_-_DSC04811.JPG

American 'Miss Ann' (Traditional, photo from 1950s/60s advert)
Miss Ann - Propaganda Children's 'toy'
"Decoding the Southern Belle" - Cintra Wilson, Sept 8 2015
SALON
https://www.salon.com/2015/09
/07/sartorial_codes_of_southern_belles_i_have_always_thought
_of_so
uthern_belles_as_a_super_elite_task_force_of_lethally_discipli
ned_
femininity/
Above" 1940s/50s lynching motivated by 'Reckless Eyeballing"
https://www.salon.com/2015/09

●
● Watch Video
● Karen Blocks Brothas From Leaving Mercedes Benz
Dealership Claiming "They Don't
Belong There"
Duration: 6:45
EXAMPLE: Verification through multiple means
http://www.youtube.com/watch?v=fzvbx25xqnU
http://www.youtube.com/watch?v=KR5JsN2DmtQ
●
● Watch Video
● Barack Obama, Zahi Hawass
Duration: 0:28

DOCUMNTATION:
Bees are often considered a symbol of Divine Feminine because
they are ruled by queens. They are
associated with the goddess Venus, in particular, because part
of their labor is the fertilization of flowers, all
of which come under the dominion of Venus. The Sumerians
were the first to introduce bees and their
byproducts to civilization. Egyptian, Greek, Dogon, and
Atlantean are only a few of the cultures that
venerated the bee. The Mother Goddess is the oldest deity in the
archaeological record and above all her
different manifestations are the dancing bees of which she is the
Queen. She was the leader and ruler of the
hive, and was often portrayed in the presence of adorning bee
priestesses. The beehive inspired motif was
popular in earliest society and confirmed the goddess’s exalted
status as a Queen Bee who ‘streams with
honey’.
The Delphic Omphalos, c. 330 BCE, literally meaning ‘navel’,
it is the renowned Oracle as the center of the
earth. A carved stone in the form of a wicker bee-skep. Delphi
Archaeological Museum, Greece.
In Christian allegory a queen bee sometimes represents the
Virgin Mary with the hive symbolizing the
church. The Bible mentions a ruler and prophetess of ancient
Israel called Deborah, the “Queen Bee”, her
priestesses were known as “Deborahs” as well. In ancient
Greece, a High Priestess was considered the

Queen Bee, and her rituals required honey to induce states of
spiritual ecstasy. Aphrodite, the
nymph-goddess of midsummer is renowned for murdering the
king and tearing out his organs just as the
queen bee does to the drone. The priestesses of Demeter, Rhea,
and Cyble were called Melissae, the
ancient Latin word for bees. Similarly, the god Apollo anointed
Pythia, his chief priestess at Delphi, with the
title “the Delphic Bee”.
Possibly the most underrated tradition of Egypt is the
veneration of the honeybee. The Egyptians believed
that bees were born from the tears of the Sun-god, Ra. In
ancient Egypt, bees were the symbol of royalty as
well as a symbol of Egypt itself and the Pharaohs title was “The
Beekeeper”. Honey and all bee products
were vital to Egyptian society and the area around the Nile
Delta was called the “land of the bee.” Before
Isis, there was Neith, an important deity from the First Dynasty
whose cult was based in Sais, a town in the
Nile Delta. In Sais, Neith was regarded as the Goddess of the
“House of the Bee” and the Virgin Mother of
Ra. Neith’s temple bore the inscription: “I am All That Has
Been, That Is, and That Will Be. No mortal has
yet been able to lift the veil that covers Me.”
https://freemantv.com/queen-bee-robotic-whore-metropolis/
https://blackboard.wcccd.edu/webapps/blackboard/content/%20h
ttps://freemantv.com/queen-bee-robotic-whore-metropolis/%20

https://blackboard.wcccd.edu/webapps/blackboard/content/%20h
ttps://freemantv.com/queen-bee-robotic-whore-metropolis/%20

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