Organizational management and targeting

1. ORGANIZATIONAL BEHAVIOUR
Ch1 – Overview of OB week 1
Ch2 – Diversity in organizations week 1
Ch3 – Leadership week 2
Ch4 – Conflict and Negotiation week 3
Ch5 – Organizational Culture week 3
Assignment Topics
1 - Power and Politics (30%) week 4 and 5
2 - Organizational Change and Stress Management (30%) week 4
&5
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STRATEGY
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2. ROBBINS AND JUDGE
Organizational behavior
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3. Chapter 1 – Overview of OB
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4. TOPICS
Meaning of OB
Some factors affecting behaviour
Contributing Disciplines to OB
Personality – The Big Five Model
Emotion
Perception YOHANNES W. (PH. D.), ASSISTANT PROFESS OR OF BUSINESS, ORGANIZATION, AND
STRATEGY
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5. CHAPTER 1 - OVERVIEW OF OB
4 Specific topics
1. Meaning of ORGANIZATIONAL BEHAVIOUR?
2. Meaning of personality
3. Meaning of perception: the ability to see, hear, or
become aware of something through the senses. (we
may perceive the same thing differently, see the
pictures in the slides)
4. Meaning of emotion (look at Robert Plutchik's -
Wheel of Emotion)
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6. MEANING OF OB
Before we describe what the field of organizational behavior
studies, take a moment to ponder (think about) this question:
Who was the single worst and best coworker you’ve ever
had? And what makes them worst and best?
(Picture fellow students who collaborated with you on class
projects, colleagues from full time or part-time or summer
jobs; or peers, subordinates, or supervisors working in your
current organization.)
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STRATEGY
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7. Now take a moment to consider the single
best coworker you’ve ever had. Again, what
did this coworker do to earn “best
coworker” status?
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STRATEGY
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8. YOHANNES W. (PH. D.), ASSISTANT PROFESS OR OF BUSINESS, ORGANIZATION, AND
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The best The worst
Have you ever had a coworker who usually
acted this way?
Have you ever had a coworker who usually
acted this way?
Got the job done, without having to be
managed or reminded
Did not got the job done, even with a great
deal of hand-holding
Adapted when something needed to be
changed or done differently
Was resistant to any and every form of
change, even when changes were beneficial
Was always a “good sport,” even when bad
things happened at work
Whined and complained, no matter what was
happening
Attended optional meetings or functions to
support colleagues
Optional meetings? Was too lazy to make it to
some required meetings and functions!
Helped new coworkers or people who seemed
to need a hand
Made fun of new coworkers or people who
seemed to need a hand
Felt an attachment and obligation to the
employer for the long haul
Seemed to always be looking for something
else, even if it wasn’t bette
Was first to arrive, last to leave Was first to leave for lunch, last to return

9. MEANING OF OB
The Million-Dollar Question: Why do these
two employees act so differently?
THIS IS THE CENTRAL IDEA/ISSUE OF OB!
- Organization Behavior is concerned with
how you feel about your work?
- OB deals with studying factors affecting
individual and group behavior at work.
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10. MEANING OF OB
•A field of study that investigates the impact
that individuals, groups, and structure have on
behavior within organizations! [for the purpose
of applying such knowledge toward improving
an organization’s effectiveness]
•Its chief goal is to apply that knowledge
toward improving an organization’s
effectiveness
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STRATEGY
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11. MEANING OF OB
Organizational behavior (OB) is a field of study
devoted to understanding, explaining, and
ultimately improving the attitudes and behaviors
of individuals and groups in organizations.
OB is the study of what people do in an
organization and how their behavior affects the
organization’s performance!
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12. SOME FACTORS AFFECTING BEHAVIOUR
What are the factors that work affects?
Family
Personality
Mood etc….
So, OB is a field that studies the
factors that affect behaviors at
work!
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STRATEGY
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13. CONTRIBUTING DISCIPLINES
Organizational Behavior (OB) is interdisciplinary
in nature as it is an applied behavioral science.
The theory in OB relies on contributions from
multiple behavioral disciplines. These disciplines
include Psychology, Social Psychology, Sociology
and Anthropology.
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14. CONTRIBUTING DISCIPLINES
Psychology –
studies the
behavior of
Humans
Sociology –
studies the
interaction of
people
Social
Psychology –
studies the
influence of
people on one
another
Anthropology –
studies Societies
to learn about
human beings
and their
activities
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Many behavioral sciences
have contributed to the
development of
Organizational
Behavior

15. PERSONALITY
The combination of characteristics or qualities that form an
individual's distinctive character.
Personality is what a person is like!
Major types of personality traits/the big five characteristics:
Openness
Conscientiousness
Extraversion
Agreeableness
Neuroticism/Emotional stability
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16. YOHANNES W. (PH. D.), ASSISTANT PROFESS OR OF BUSINESS, ORGANIZATION, AND
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17. PERSONALITY
Openesss
Openness is shorthand for "openness to experience." People who are high in
openness enjoy adventure. They're curious and appreciate art, imagination
and new things. The motto of the open individual might be "Variety is the spice
of life.
People low in openness are just the opposite: They prefer to stick to their
habits, avoid new experiences and probably aren't the most adventurous
eaters.
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STRATEGY
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18. PERSONALITY
Conscientiousness
(Konshien shies ness …. I can hardly pronounce this )
People who are conscientious are organized and have a strong sense of
duty. They're dependable, disciplined and achievement-focused.
People low in conscientiousness are more spontaneous and freewheeling.
They may tend toward carelessness. Conscientiousness is a helpful trait to
have, as it has been linked to achievement in school and on the job.
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STRATEGY
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19. PERSONALITY
Extraversion
Extraversion versus introversion is possibly the most recognizable
personality trait of the Big Five. The more of an extravert someone is, the
more of a social butterfly they are. Extraverts are chatty, sociable and
draw energy from crowds. They tend to be assertive and cheerful in their
social interactions.
Introverts, on the other hand, need plenty of alone time, perhaps because
their brains process social interaction differently. Introversion is often
confused with shyness, but the two aren't the same. Shyness implies a fear
of social interactions or an inability to function socially. Introverts can be
perfectly charming at parties — they just prefer solo or small-group
activities.
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STRATEGY
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20. PERSONALITY
Agreeableness
Agreeableness measures the extent of a person's warmth and kindness. The
more agreeable someone is, the more likely they are to be trusting, helpful
and compassionate. Disagreeable people are cold and suspicious of
others, and they're less likely to cooperate.
Being envious, which can lead to people being perceived as not
agreeable, was found to be the most common personality type out of the
four studies by a report published in August 2016 in the journal Science
Advances. Envious people feel threatened when someone else is more
successful than they are.
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21. PERSONALITY
Neuroticism
One who worries about everything, obsesses over many things (e.g. germs,
disease, anxiety)
People high in neuroticism worry frequently and easily slip into anxiety and
depression
If all is going well, neurotic people tend to find things to worry about. One
2012 study found that when neurotic people with good salaries earned raises,
the extra income actually made them less happy.
In contrast, people who are low in neuroticism tend to be emotionally stable
and even-keeled.
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STRATEGY
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22. EMOTION
A natural
instinctive/innate/automatic/inborn state
of mind deriving from one's circumstances,
mood, or relationships with others.
Robert Plutchik's theory says that the
following are the eight basic emotions
(see next slide)
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23. EMOTION
Fear → feeling afraid
Anger → feeling angry. A stronger word for anger is rage.
Sadness → feeling sad. Other words are sorrow, grief (a stronger feeling, for example
when someone has died) or depression (feeling sad for a long time). Some people think
depression is a different emotion.
Joy → feeling happy. Other words are happiness, gladness.
Disgust → feeling something is wrong or nasty
Surprise → being unprepared for something.
Trust → a positive emotion; admiration is stronger; acceptance is weaker
Anticipation → in the sense of looking forward positively to something which is going to
happen.
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24. ROBERT PLUTCHIK'S - WHEEL OF
EMOTION
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25. MEANING OF THE STRONGEST
(RELATIVELY) VOCABULARIES
Serenity = tranquility = calmness
Awe = wonder=admiration=respect
Pensiveness = thoughtfulness= worry and think
Loathing = hate= opposing
Contempt = hate= dislike
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26. PERCEPTION
the ability to see, hear, or become aware of something through the senses.
the state of being or process of becoming aware of something through the
senses.
a way of regarding, understanding, or interpreting something; a mental
impression.
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27. PERCEPTION
All perception involves signals that go through the nervous system, which in
turn result from physical or chemical stimulation of the sensory system.
Forexample, vision involves light striking the retina of the eye, smell is
mediated by odor molecules, and hearing involves pressure waves.
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28. PERCEPTION
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29. PERCEPTION
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30. The End
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