Change and configuration management is gradually gaining importance across enterprises due to its several benefits such as reduction in cost as it avoids unnecessary duplication due to knowledge of all the elements required for configuration, provides greater agility and faster problem resolution, thus giving better quality of service. In addition to this, change and configuration management have the ability to define and enforce formal policies and procedures that govern asset identification, status monitoring, and auditing and offers enhanced efficiencies, stability and control by improving visibility and tracking. Hence by configuring an efficient change and configuration management system, an enterprise can achieve greater levels of security and minimize the risk factor involved in any project.
Configuration management system comes into picture if there is any change related to the development of the product, for example if a new feature is added into the scope during the development phase of the product. Change management system is relevant when there is a change related to the timeline or the cost of the project.