The document discusses careers in the automotive industry. It describes how the industry has become global and how computer technology has changed vehicle production and service. There is a growing need for qualified technicians at dealerships, independent shops, franchises, and other automotive businesses. Becoming ASE certified requires passing tests and obtaining work experience, which students can get through programs like job shadowing, mentoring, apprenticeships, and part-time jobs.

1. Chapter One Careers in the Automotive Industry

2. Objectives Describe the reasons why today’s automotive industry is considered a global industry. Explain how computer technology has changed the way cars are built and serviced. Explain why the need for qualified technicians is increasing. Describe the major types of businesses that employ automotive technicians.

3. Objectives (Cont’d) List some of the many job opportunities available to people with a background in automotive technology. Describe the different ways a student can gain work experience while attending classes. Describe the requirements for ASE certification as an automotive technician and a master technician.

4. Types of Automotive Businesses Dealerships Serve as a link between the manufacturer and the customer. Independent service shops May service all types of cars or specialize in a particular brand or vehicle system. Franchise repair shop Is usually run by large companies such as tire manufacturers.

5. Types of Automotive Businesses (Cont’d) Store-associated shops Are usually associated with large department stores. Fleet service and maintenance May be a large business or municipality.

6. Job Classifications Service technician Assesses, diagnoses and repairs vehicle problems. Shop foreman Helps technicians with more difficult tasks. Service advisor Greets customers and records their concerns on the repair order.

7. Job Classifications (Cont’d) Service Manager Is responsible for the entire shop operation. Parts counter person Sells parts directly to customers and supplies parts to technicians. Parts manager Is in charge of ordering replacement parts and runs parts department.

8. ASE Areas of Automotive Certification Engine repair Automatic transmission/transaxle Manual transmissions and drive axles Suspension and steering Brakes Electrical systems Heating and air conditioning Engine performance

9. Ways to Gain Work Experience While You Are a Student Job shadowing program Mentoring program Cooperative education Apprenticeship program Part-time employment Post-graduate education

10. Summary The modern auto industry is a global industry. All types of automotive businesses are in great need of qualified service technicians. The ASE certification process involves both written tests and credit for on-the-job experience.

11. Summary (Cont’d) There are several ways to gain work experience while going to school. Because of computer technology, modern vehicles demand quality technicians to repair and service them.