The document emphasizes the importance for trainers, particularly in the Certificate IV in Training and Assessment, to be honest when they do not know an answer, suggesting they should follow up later. It highlights the need for effective communication and engagement strategies to account for students' busy lives and distractions. Trainers should strive to present information clearly and keep students' attention through engaging teaching methods.

1. Admitting if they don’t learn anything
There is usually nothing tougher than recognizing when a response to a question or
circumstance is not known. Many certificate iv in training and assessment Canberra
qualified teachers really struggle on this. The answer is easy: Be honest. It's okay to reply
with: “Sorry, I don’t know. I'll find out for you and get back to you shortly.” Never
pretend to know an answer. Follow through with the answer later on.
http://www.livtraining.edu.au/cert-and-assessment/
Being a very good communicator
An outstanding Cert IV Training and Assessment trainer is aware of the value of
speaking appropriately with the students. Making sure to regularly make sure that the
learners know what is being taught is the perfect strategy to do this.
Students are usually very busy folks. They're often anxious about work, daily life, their
loved ones, how to settle payments, their car, their financial loan, the kids, as well as
other important things going on in their lives at this time so in some cases their attention
will drop.
Therefore, an instructor of the Cert IV Training and Assessment course or any other
program needs to make the course exciting, specific and well appreciated by the
education and learning participants.
Don't forget the phrase - “First, tell them what you are going to tell them. Then you tell
them what you told them. “