CBMS4303 Topic 3 slides (Open University Malaysia)
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This document outlines topics to be covered in a management information systems course, including: 1) Analyzing the relationship between organizations and IT and describing three common organizational structures. 2) Discussing how IT is implemented in organizational structures and explaining IT architecture/infrastructure. 3) Identifying goals of IT management and assessing steps taken in IT management. The document provides an instructor and dates for a session on "IT Support in the Organization" that will cover these topics.
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CBMS4303 Topic 3 slides (Open University Malaysia)
- 1. CBMS4303 Management Information System FACULTY OF BUSINESS & MANAGEMENT September 2011 Topic 3: IT Support in the Organisation LORNA TIMBAH | PPW SABAH
- 2. 1. Analyse the relationship between the organisation & IT 2. Describe 3 types of organisation structures 3. Discuss the implementation of IT in the organisation structure 4. Explain the architecture and infrastructure of IT 5. Identify the goals of IT management 6. Assess the steps to be taken in IT management 7. Appraise the organisations involved in IT management 8. Explain what strategic management is 9. Explain the Porter value chain model 10. Explain the competitive force strategy & network economy Learning Outcomes TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 3. Relationship between the org & IT TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 4. Head Office Chairman GM GM GM Division A Division B Division C Plant Plant Plant Accounts Marketing Production HR IS Manager Manager Manager Manager Manager Supervisor Supervisor Supervisor #1: Hierarchical org structure 3 types of org structures TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 5. Head Office Chairman Project Senior Project Senior Project Senior Manager Manager Manager Division A Division B Division C Assistant Assistant Assistant Assistant IS Assistant HR Accounts Marketing Production Manager Manager Manager Manager Manager #2: Project-based org structure 3 types of org structures TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 6. #3: Matrix structure 3 types of org structures TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 7. Ministry of Local Gov & Housing Tawau Munic. Sandakan City Council KK City Council 4 5 Council … … Operations Sector Corporate Sector Technical Sector 3 Fin & Legal Dept Budget Corp Affairs Dept HR Mgt Dept 1 2 Dept IT implementation in org structure TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 8. Mainframe/terminal Distributed environment PC environment processing processing processing processing Increased independence from server IT architecture & infrastructure TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 9. Goals ◦ Ensuring continuous technology in a stable condition ◦ Ensuring that technology can be adapted according to changes that occur What is managed? ◦ Information ◦ IT infrastructure ◦ Knowledge workers Goals of IT management TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 10. Steps taken in managing IT TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 11. Appraising orgs involved in IT management TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 12. Management which can change the firm’s objective, operation, product, service & environmental relationship so that the firm can achieve competitive advantages Strategies: ◦ Low-cost provider ◦ Product/service differentiation ◦ Global market scope ◦ Focused niche market Strategic management TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 13. Strategic management TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 14. Strategic management TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 15. Porter’s value chain model TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 16. Potential Entrants Buyers •Threat of new •Bargaining power of entrants buyers Suppliers Substitutes •Bargaining power of •Threat of substitute suppliers Industry products/services competitors - Rivalry among existing firms Competitive force strategy TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011
- 17. From http://blog.getsatisfaction.com/2011/05/25/network-effect/?view=socialstudies The network economy TOPIC 3: IT SUPPORT IN THE ORGANISATION LORNA TIMBAH | PPW SABAH | SEP2011