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CBMS4303
Management Information
       System
     FACULTY OF BUSINESS & MANAGEMENT

                September 2011
 Topic 4: Redesigning the Organisation with IS




                                   LORNA TIMBAH | PPW SABAH
1.    Explain the concept of problem solving
2.    Explain the concept of IS planning
3.    Assess steps in IS planning
4.    Redesign the organisation with an IS
5.    Clarify that IS development brings many
      changes to the organisation




Learning Outcomes
TOPIC 4: REDESIGNING THE ORGANISATION WITH IS

LORNA TIMBAH | PPW SABAH | SEP2011
Concept of problem solving
TOPIC 4: REDESIGNING THE ORGANISATION WITH IS

LORNA TIMBAH | PPW SABAH | SEP2011
Important points to note when planning a
   firm’s IS
    ◦ Top management must accept IT as an
      important resource for overall organisational
      activities
    ◦ Use of IS in the organisation must be planned
      like other complex resources are planned
    ◦ IT is a resource owned by all in the firm, not just
      the IT Department
    ◦ Top management must recognise IS as a
      resource to achieve strategic goals, not merely
      as support for problem solving.

Concept of IS planning
TOPIC 4: REDESIGNING THE ORGANISATION WITH IS

LORNA TIMBAH | PPW SABAH | SEP2011
LORNA TIMBAH | PPW SABAH | SEP2011
Steps in IS planning
TOPIC 4: REDESIGNING THE ORGANISATION WITH IS

LORNA TIMBAH | PPW SABAH | SEP2011
Automation

       • Increasing quality and effectiveness of daily tasks
       • E.g. calculation of wages and allowances

       Procedure rationale

       • Work automation changes many of previously manual procedures

       Business process restructuring

       • Processes need to be re-analysed, simplified and redesigned/restructured to suit
         the use of IS
       • Possibility of combining together several activities to save time & cost as well as
         increase productivity & quality

       Paradigm shift

       • Business and establishment aims need to be reconsidered
       • E.g. front-desk services accessible online, such as check-ins, reservations, etc.



IS implementation & org changes
TOPIC 4: REDESIGNING THE ORGANISATION WITH IS

LORNA TIMBAH | PPW SABAH | SEP2011

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CBMS4303 Topic 4 slides

  • 1. CBMS4303 Management Information System FACULTY OF BUSINESS & MANAGEMENT September 2011 Topic 4: Redesigning the Organisation with IS LORNA TIMBAH | PPW SABAH
  • 2. 1. Explain the concept of problem solving 2. Explain the concept of IS planning 3. Assess steps in IS planning 4. Redesign the organisation with an IS 5. Clarify that IS development brings many changes to the organisation Learning Outcomes TOPIC 4: REDESIGNING THE ORGANISATION WITH IS LORNA TIMBAH | PPW SABAH | SEP2011
  • 3. Concept of problem solving TOPIC 4: REDESIGNING THE ORGANISATION WITH IS LORNA TIMBAH | PPW SABAH | SEP2011
  • 4. Important points to note when planning a firm’s IS ◦ Top management must accept IT as an important resource for overall organisational activities ◦ Use of IS in the organisation must be planned like other complex resources are planned ◦ IT is a resource owned by all in the firm, not just the IT Department ◦ Top management must recognise IS as a resource to achieve strategic goals, not merely as support for problem solving. Concept of IS planning TOPIC 4: REDESIGNING THE ORGANISATION WITH IS LORNA TIMBAH | PPW SABAH | SEP2011
  • 5. LORNA TIMBAH | PPW SABAH | SEP2011
  • 6. Steps in IS planning TOPIC 4: REDESIGNING THE ORGANISATION WITH IS LORNA TIMBAH | PPW SABAH | SEP2011
  • 7. Automation • Increasing quality and effectiveness of daily tasks • E.g. calculation of wages and allowances Procedure rationale • Work automation changes many of previously manual procedures Business process restructuring • Processes need to be re-analysed, simplified and redesigned/restructured to suit the use of IS • Possibility of combining together several activities to save time & cost as well as increase productivity & quality Paradigm shift • Business and establishment aims need to be reconsidered • E.g. front-desk services accessible online, such as check-ins, reservations, etc. IS implementation & org changes TOPIC 4: REDESIGNING THE ORGANISATION WITH IS LORNA TIMBAH | PPW SABAH | SEP2011