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Case Study 
Research, Design Thinking, Ethnography 
C A S E 1 
Positioning a new brand in Developed Markets 
Packaging Design for a new natural mosquito repellent range for an SME
Positioning a new brand 
in Developed Markets 
After almost 26 years of creating high quality Ayurveda Products, Agrow Pharma, a family run 
business found itself in a new marketplace rife with competition. In response, the company 
decided to re-examine its packaging- the key driver being induction of younger generation of the 
family in the company. 
Thinking Threads worked with the company on their brand identity, and packaging for a new 
product launch of Zeromos. The new boxes debuted in sections of U. P, Bihar beginning of June 
2014 and the pouches are being rolled out across north India. 
T H E C H A L L E N G E 
T H E A P P R O A C H 
Packaging Design 
for a new natural 
mosquito repellent 
range for an SME 
C A S E 1 
Since 1988, Agrow has prided itself on 
producing Ayurveda products which are 
known for their high effectiveness in the 
consumer base. Yet over the decades, 
while Agrow greatly expanded its 
offerings, and there seemed to be a lack 
of emphasis on the visual appeal, visual 
coherence across products. Being an SME, 
while its loyal client base was intact, 
expanding into newer markets meant 
creating a visual reliability factor. 
Agrow asked Thinking Threads to help 
create its new brand Zeromos and sell the 
story to wider demographic for whom 
repellent was a requirement but 
awareness about naturalness was not. 
The new packaging would have to 
improve the offering without alienating 
Agrow' s loyal customers base 
Research 
Thinking Threads began it work by focusing its 
efforts on research at the first stage. A in-depth 
Competitor Study and Shelf Study helped position 
the brand in the competition matrix. Defining the 
persona of the target audience helped in keeping 
the project rooted. 
Defining the problem 
After round of discussions with the various 
stakeholders we learned that the brand could 
differentiate itself by crafting a strong point of 
view—one that cultivates and celebrates the 
naturalness of the product and yet projects an 
accessible product. Along with the Agrow team we 
drafted a design brief that was clear, appropriate 
and aspirational 
Ideation 
The visualizations for the product came together 
to create unique concepts for the product.
The brand could differentiate 
itself by crafting a strong 
point of view—one that 
cultivates and celebrates the 
naturalness of the product 
and yet is an accessible 
product. 
T H E S O L U T I O N 
The new packaging ties together all the 
concept of healthcare and family safety 
together. Each box features bold graphic 
elements like a larger, easier-to-read 
logo, use of icons to express the features. 
The compelling visuals are to reduce 
cognition load on the target user who is 
not conversant in reading. 
The box comes in English and Hindi 
version on two sides of the open flap 
structure.. This product comes in three 
formats: lotion, spray and disinfectant. 
Currently, Zeromos lotion boxes are 
standing out stacked on store 
shelves—winning over consumers and 
retailers alike. 
Thinking Threads is continuing to 
collaborate with Agrow to tell their 
brand story through their other range of 
products.

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Case study _Packaging Design _Natural Mosquitoi repellent _SME

  • 1. Case Study Research, Design Thinking, Ethnography C A S E 1 Positioning a new brand in Developed Markets Packaging Design for a new natural mosquito repellent range for an SME
  • 2. Positioning a new brand in Developed Markets After almost 26 years of creating high quality Ayurveda Products, Agrow Pharma, a family run business found itself in a new marketplace rife with competition. In response, the company decided to re-examine its packaging- the key driver being induction of younger generation of the family in the company. Thinking Threads worked with the company on their brand identity, and packaging for a new product launch of Zeromos. The new boxes debuted in sections of U. P, Bihar beginning of June 2014 and the pouches are being rolled out across north India. T H E C H A L L E N G E T H E A P P R O A C H Packaging Design for a new natural mosquito repellent range for an SME C A S E 1 Since 1988, Agrow has prided itself on producing Ayurveda products which are known for their high effectiveness in the consumer base. Yet over the decades, while Agrow greatly expanded its offerings, and there seemed to be a lack of emphasis on the visual appeal, visual coherence across products. Being an SME, while its loyal client base was intact, expanding into newer markets meant creating a visual reliability factor. Agrow asked Thinking Threads to help create its new brand Zeromos and sell the story to wider demographic for whom repellent was a requirement but awareness about naturalness was not. The new packaging would have to improve the offering without alienating Agrow' s loyal customers base Research Thinking Threads began it work by focusing its efforts on research at the first stage. A in-depth Competitor Study and Shelf Study helped position the brand in the competition matrix. Defining the persona of the target audience helped in keeping the project rooted. Defining the problem After round of discussions with the various stakeholders we learned that the brand could differentiate itself by crafting a strong point of view—one that cultivates and celebrates the naturalness of the product and yet projects an accessible product. Along with the Agrow team we drafted a design brief that was clear, appropriate and aspirational Ideation The visualizations for the product came together to create unique concepts for the product.
  • 3. The brand could differentiate itself by crafting a strong point of view—one that cultivates and celebrates the naturalness of the product and yet is an accessible product. T H E S O L U T I O N The new packaging ties together all the concept of healthcare and family safety together. Each box features bold graphic elements like a larger, easier-to-read logo, use of icons to express the features. The compelling visuals are to reduce cognition load on the target user who is not conversant in reading. The box comes in English and Hindi version on two sides of the open flap structure.. This product comes in three formats: lotion, spray and disinfectant. Currently, Zeromos lotion boxes are standing out stacked on store shelves—winning over consumers and retailers alike. Thinking Threads is continuing to collaborate with Agrow to tell their brand story through their other range of products.