SlideShare a Scribd company logo
Suite 303, Al Fattan Plaza, Airport Road, Dubai, UAE www.euphcon.com
One of the largest group of companies dealing in manufacturing of
chemicals.
The company is around 70 years old and located in remote location
with regional language as its operating base.
Client has encountered the crisis situation with change in market
scenario where they lost the biggest customer along with key
executives.
We were invited to identify and develop internal Change Agents at
the shop floor supervisory level consisting of 140 supervisors.
Suite 303, Al Fattan Plaza, Airport Road, Dubai, UAE www.euphcon.com
33
In consultation with client we designed 4 days comprehensive
package.
The roll out of the same had to take place in batches.
The focus was to cover following themes;
• Examine and identify the value base
• Communication pattern / Road blocks / Gate ways
• Self awareness and self belief
• Leadership role
Suite 303, Al Fattan Plaza, Airport Road, Dubai, UAE www.euphcon.com
44
The intervention led to generate Ownership, Pride, Synergy and
Commitment.
This got reflected in following data;
• 5% of the target group took over the managerial role within 6
months
• 25% of the target group took over the next level with enlarged
role and responsibilities
• 1% of the target group accepted to voluntarily retire and they
set up their own business
Suite 303, Al Fattan Plaza, Airport Road, Dubai, UAE www.euphcon.com
55
Suite 303, Al Fattan Plaza, Airport Road, Dubai, UAE www.euphcon.com
Phone : +971 4282 3003 +971 4283 0995
Mobile : +971 551 546 421
Email: info@euphcon.com

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Case study in managing crisis and developing change agents

  • 1. Suite 303, Al Fattan Plaza, Airport Road, Dubai, UAE www.euphcon.com
  • 2. One of the largest group of companies dealing in manufacturing of chemicals. The company is around 70 years old and located in remote location with regional language as its operating base. Client has encountered the crisis situation with change in market scenario where they lost the biggest customer along with key executives. We were invited to identify and develop internal Change Agents at the shop floor supervisory level consisting of 140 supervisors. Suite 303, Al Fattan Plaza, Airport Road, Dubai, UAE www.euphcon.com
  • 3. 33 In consultation with client we designed 4 days comprehensive package. The roll out of the same had to take place in batches. The focus was to cover following themes; • Examine and identify the value base • Communication pattern / Road blocks / Gate ways • Self awareness and self belief • Leadership role Suite 303, Al Fattan Plaza, Airport Road, Dubai, UAE www.euphcon.com
  • 4. 44 The intervention led to generate Ownership, Pride, Synergy and Commitment. This got reflected in following data; • 5% of the target group took over the managerial role within 6 months • 25% of the target group took over the next level with enlarged role and responsibilities • 1% of the target group accepted to voluntarily retire and they set up their own business Suite 303, Al Fattan Plaza, Airport Road, Dubai, UAE www.euphcon.com
  • 5. 55 Suite 303, Al Fattan Plaza, Airport Road, Dubai, UAE www.euphcon.com Phone : +971 4282 3003 +971 4283 0995 Mobile : +971 551 546 421 Email: info@euphcon.com