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Case Study for CRM Application For Sales Deaprtment
- 1. Case Study forCRM Application For Sales Deaprtment Brainvire Infotech Pvt. Ltd www.brainvire.com http://www.brainvire.com
- 2. Client Requirement An interactiveand customizable application having important modules : Contact Management: This module stores all the details related to the potential customers and provides the ability to create Opportunity Details: Companies usually mark ‘confirmed leads’ as ‘opportunities’ Alerts and Reminders: This module runs independently and can be associated with the rest of the modules in the application Dashboard: The application dashboard is a crucial part as it gives a collaborated view of all the important activities http://www.brainvire.com
- 3. http://www.brainvire.com Access the systemaccordingly as follows: User A: Director has access to all the information in the system User C: This refers to Sales Representatives User B: This refers to the Sales Manager group User C: This refers to Sales Representatives User D: D types of users are Admin people User E: User E defines the role of a Secretary
- 4. Project Challenges Providing useraccessibility, Creating different roles and authorizing them Encoding and decoding all the primary contact Depicting various types of interactive charts The basic nature of Apache OFBiz framework Developing graphical dashboards Setting up of independent Alerts Reminders module using cronjob Creating a dynamic site Provides little or no dynamicity http://www.brainvire.com
- 5. http://www.brainvire.com Technologies Used Operating System& Server Management Windows OS, Multi-Server Architecture with Staging & Production Environment through Version Controlling releases, Server Optimization, Security & SSL Implementation, Scheduler for Back- ups,Alert Monitoring System Integration, Server Performance Tuning at regular intervals, Software Firewall Configuration & Maintenance Development Tools & Environments Groovy, Apache OFBiz Framework, Eclipse Indigo, CSS, JavaScript, HTML, SVN, Hibernate, Struts, Beanshells etc Database MYSQL Database Server, DB Clustering, DB Optimization, Master Slave Replication, Query Optimization, Scheduler for Backups
- 6. http://www.brainvire.com Manpower Project Leader 1 Developers3 Designers 1 Quality Assurance Testers 1
- 7. http://www.brainvire.com Planning The Database layercontaining MYSQL Server Database The Business Logic layer consisting of all the business logic procedures The Interface layer and Database Abstraction layer Converting data between incompatible type systems In databases and accessing data from the database respectively The User Interface layer which forms the Graphical User Interface of the website
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- 9. http://www.brainvire.com Development Highlights The sitewas equipped with a robust architecture Offer centralized access to multiple users Customizable viewing options were designed Enhance user experience and allow personalization Access control and other security measures Third-party tool, Jasperchart was integrated Developed according to the latest web standards For timely delivery, we specifically used Ant-build framework The system makes extensive use of the APIs The interface was made easily navigable The site was developed and fully functional within a span of 4 months
- 10. Sources : http://www.brainvire.com/web-based-crm- application-interactive-graphs/ Contact Info: 1-631-897-7276 Email : info@brainvire.com Website : www.brainvire.com http://www.brainvire.com
- 11. Contact Us https://www.facebook.com/Brainvire https://twitter.com/Brainvire http://google.com/+Brainvire http://www.linkedin.com/company/brainvire- infotech-pvt-ltd Contact Info: 1-631-897-7276 Email : info@brainvire.com Website : www.brainvire.com http://www.brainvire.com