1. Carlos M. Felix
8452 Adele Road
Lakeland, FL. 33810
863-868-8716 (Home)
863-514-4514 (Cell)
felixfam2009@yahoo.com
SUMMARY
• 20+ years of experience in Facility maintenance, EVS, Safety and Security management.
• Strong interpersonal skills with a track record of building successful teams.
• Experience with TJC, AHCA, CMS, OSHA, HUD compliance.
• Excellent communication skills, both verbal and written.
• Strong organizational and problem solving skills.
• Excellent customer service track record.
PROFESSIONAL EXPERIENCE
Bartow Regional Medical Center 2200 Osprey Blvd. Bartow, Florida 33830
11/05 to present:
Director of Facilities/Plant Operations/Safety/ Security and Environmental Services
• Responsible for all Facility/plant operations, housekeeping, linen and vendor services for a 72 –bed
med surge hospital, two medical office buildings and five offsite medical office suites.
• Plan, direct and maintain all aspects of the Hospitals facility operations program which includes, Life
safety, Environment of care and Emergency Management functions.
• Maintain proper budget levels and reduce costs.
• Ability to work well with vendors and contractors on new construction or remodeling projects.
• Developed on hands training for all department staff that complies with all local and state regulations.
• Introduced cost effective solutions in supplies, equipment and procedures that have resulted in savings
of 20 to 30%.
• Maintained high compliance levels for all staff in safety, quality and customer responsiveness.
ARAMARK- ServiceMaster Facility services @ Albert Einstein College of Medicine of Yeshiva
University. 1935 Eastchester Road Bronx, N.Y. 10461
Facilities/Housekeeping and Maintenance Manager, Resident Housing Complex
9/02 to 9/05:
• Responsible for all Housekeeping and Maintenance services for three (3) high-rise buildings with a
total of 634 units. One off campus building with 132 units, multi level parking facility and a
recreational building.
• Housekeeping services: cleaning of vacant apartments, common areas, recreational areas, grounds,
indoor parking facilities and snow removal.
• Maintenance services: HVAC, plumbing, electrical, minor carpentry, miscellaneous repairs, setups and
moves.
• Able to develop and maintain budgets, purchase supplies, equipment and control inventory.
• Participated in all life safety inspections and compliance issues with HUD and local inspectors.
ARAMARK-ServiceMaster Facility Services @ Albert Einstein College of Medicine of Yeshiva
University. 1300 Morris Park Ave. Bronx, N.Y. 10461
Housekeeping Operations Manager Main Campus
1/01 to 9/02:
• Responsible for the day-to-day operation of the housekeeping department.
• Coordinated all cleaning, project work, floor work, moving and setups for eight (8) medical and
2. educational buildings.
• Implemented floor care systems to improve customer satisfaction from 50% to 100%.
Carlos M. Felix
8452 Adele Road
Lakeland, FL. 33810
863-868-8716 (Home)
863-397-5362 (cell)
Felixfam2009@yahoo.com
PROFESSIONAL EXPERIENCE PAGE 2
ServiceMaster Management Services @ M.J.G. Nursing Home Co., Inc.
4915 Tenth Avenue Brooklyn, N.Y. 11219
System Housekeeping/ Linen Director
5/98 to 12/00:
• Responsible for all housekeeping, grounds, and linen services for two nursing homes. 888 bed nursing
system.
• Implemented Quality assurance Programs, cleaning systems, and employee development assessments.
• Developed programs that resulted in 30% to 35% cost savings.
• Achieved 92% and above compliance in T JC and all State inspections.
ServiceMaster Management Services @ St. Vincent’s Hospital & Medical Center of N.Y.
153 West 11th
Street, New York, N.Y. 10011
Environmental Services Operations Manager
10/91 to 5/98:
• Responsible for all environmental / housekeeping operations for the Evening and Midnight shifts.
• Responsible for housekeeping services to seven medical buildings, three outside clinics, one Nurses
and Doctors residence and grounds.
• Additional responsibilities including but not limited to: management of medical waste, quality
assurance, staff training, inventory control, equipment maintenance, coordination of facility events and
all other duties as directed.
• Participated in all TJC and State inspections.
EDUCATION
University Of Puerto Rico, Rio Piedras Campus
Degree: Bachelor of Arts (93 credits completed)
Major: Elementary Education / Minor: Special Education
SKILLS
• Fluent in Spanish and English
• Microsoft computer programs: word, excel, power point and Internet applications.
• Hands on skills on minor equipment repairs, floor, carpet and terrazzo care, electrical and plumbing.
Community affiliations:
• Active member of the Polk County Emergency Planning Advisory Council (EPAC).
• Active member of the Polk County EF-8 Health and Medical coalition.
References:
