1. Mark Olson
15875 Canoe Creek Drive
Jacksonville, Florida 32218
mark.vi.olson@gmail.com
Ph: 307-277-5442
Departmental Responsibility: System Facilities Director, Plant Operations,
Maintenance, Grounds, Construction, Safety and Security Departments.
Typical Responsibilities:
Day-to-Day operations of all above departments
Manage in-house and Capital Construction and renovation projects
Manage and oversee all maintenance contracts
Maintain vehicles and grounds equipment in good safe condition
Maintain staffing levels, interview, hire, train and discipline staff to ensure competent
work force for all departments
Write, review and maintain policies, procedures and Management Plans as required
meeting or exceeding regulatory requirements
Oversee Safety Officer in the performance of his/her duties and act as Safety Officer
during their absence
Write, review and manage Environment of Care management plans
Hold position of Chairman or the Environment of Care Committee
Maintain Electronic Statement of Conditions (TJC)
Manage Computerized Maintenance Management System (CMMS)
Review and prioritize projects, corrective work requests and preventive maintenance
requirements and schedules
Maintain all Emergency Power and Utility distribution systems to ensure dependable
delivery and redundancy for critical systems
Write and monitor annual budgets for all assigned departments
Work with IT Services to provide infrastructure to support new technologies
Review, prioritize and recommend future capital equipment replacement
Member of Strategic Planning Committee in developing Facility 20 year Master Plan.
Medxcel Facilities Management
St. Vincent Medical Center
1 Shircliff Way
Jacksonville, Florida
February 2016 - current
Location, Jacksonville, Florida
Facility Information: Riverside Campus 519 Bed, Southside Campus 219 Bed, Clay
County Campus 150 Bed, St. Catherine Laboure Manor 120 Bed Senior Care Facility,
90+ external MOB, Urgent and Ambulatory Care Centers Totaling an excess of 3.5
million square feet.

2. Accomplishments:
• Implemented policies, procedures and departmental practices designed to improve
delivery of services to all departments within the St. Vincent Medical Center
operations.
• Reviewed and modified Scope of Work for various Capital and Foundation
projects to bring them back within original budget and completion deadlines.
ABM Healthcare Support Services
Wyoming Medical Center
1233 E. 2nd
Street
Casper, Wy. 82601
1/2012 – Current
Location: Casper, Wyoming
Facility Information: 191 Licensed Bed Level II Hospital, 1,009,735 Square Feet,
Facility Director, Construction Oversight, Regulatory Compliance, EOC Chairman,
Safety Officer
Accomplishments:
• Completion of $42 million dollar expansion addition of new West Tower.
108,000 sq. ft. with new Kitchen, dining, Boardroom, Pre-hospitalization, Chapel,
24 bed Mother Baby Unit and 27 bed Surgical Unit Floor and new Main Hospital
Entrance.
• $3, million Re-commissioning of the Central Heating and Cooling Plant to
support addition of new West Addition.
• Completion of an $8 million dollar Out Patient Radiology building housing a 3T
and 2T MRI. This was built as leased space.
• Maintained all TJC and CMS regulatory testing.
Deaconess Medical Center
800 W. 5th
Avenue
Spokane, Wa. 99210
05/02/2010 – 01/2012
Location: Spokane, Washington
Facility Information: 388 Licensed Bed Acute Care Hospital. 1,200,000 Square Feet
Director of Plant Operations, Bio-Medical Engineering, Maintenance, Construction,
Safety and EOC.
Accomplishments:

3. • Improved Bio-Medical Engineering Preventive Maintenance Compliance from
13% to 97%
• Assembled and initiated contracts for 22 Elevator Upgrades
• Assembled and initiated contracts for replacement of Fire Alarm System
• Assembled and initiated contracts for Fire Egress PFI requirement
• Brought all TJC compliance documentation current
• Assembled Bid documents for upgrading Security Access and CCTV systems
• Installation of new 3T MRI
• Upgrade of various CT systems to 64 slice technology
• Replacement of Facility wide Nurse Call System
• Multiple remodeling contracts in access of $1,000,000 each
Horizon Medical Center
Director, Plant Operations
07/2008-11/2009
Location: Dickson, Tennessee
Facility Information: 146 Licensed Bed Acute care hospital, two facilities totaling
500,000 square feet
Accomplishments:
• Replacement/installation of new X-Ray Machine in Emergency Room ($350 k)
• In-house remodel of North Nursing Station to improve work-flow and efficiency
($20 k)
• Modernization of 66 patient rooms ($100 k)
• Space modification and installation of new CT Scanner ($750 k)
• Complete facelift of Labor and Delivery unit (Painting, Flooring and countertops)
($60 k)
• Implementation of new CMMS system ($80 k)
• Installation of new CCT security camera system in the ER ($87 k)
• Installation on New Proximity Card Security system in critical areas ($56 k)
Harborview Medical Center
Administrative Director for Facilities and Engineering Services
07/2001-07/2008
Location: Seattle, Washington
Facility Information: 446 Licensed Beds, Level I Trauma Center, Main Hospital
totaling in excess of 2,000,000 square feet and multiple off-site clinics and support
facilities. Direct over 100 staff including skilled trades, construction, office and middle
management personnel

4. Accomplishments:
• Installation of Building Automation System throughout entire main hospital
complex ($1.5 million)
• Space modification and installation of new 3T MRI unit ($950 k)
• Capital Construction of two new buildings housing 8 additional new OR suites,
Intensive Care units, N+1 Server Room, New Research Lab Space, Pathology
Department, Morgue, County Medical Examiner space and many support offices.
(Responsibilities included review and approval of design documents,
modifications and change orders, daily safety inspections, Interim Life Safety and
Infection Control documentation, punch lists, coordination of signage and way-
finding, utility and fire system shut down coordination with existing complex
designed to minimize disruption of service to existing operation) ($450 m)
• Replacement of new CMMS system ($76 k)
• Hundreds of small in-house modifications and face-lift projects
• Four Stage Emergency Department re-design and construction modification for
better flow and space utilization, increased bed observation unit, updated
Emergency Psych observation and holding rooms ($2.4 m)
• Initiated a new committee (Infrastructure Committee) with members from IT
Services, Procurement Services, Patient Care Services, Telecommunications and
Facilities Services focused on infrastructure changes that were either needed or
anticipated to be needed based on changing technologies.
The ServiceMaster Company
06/1979-07/2001 (See below for various positions held)
ServiceMaster Consultant, Plant Director IT Services, Support Service
Representative (Oregon Health Sciences University)
12/1992 to 07/2001.
Location: Portland, Oregon
Facility Information: 357 Licensed Beds, Level I Trauma Center, Main Hospital
Complex, Multiple off-site facilities, School of Nursing, Research Buildings and
Dornbecker Children’s Hospital totaling over 3,000,000 square feet.
Became an MSCNE (Microsoft Certified Network Engineer) as well as Certified in
Novel Networks Engineer
While assigned there, I also traveled regularly to other hospital facilities all over the
country for ServiceMaster and helped trouble shoot Network and Operational concerns.
Accomplishments:

5. • Installation of new dedicated computer network for Facility Operations to support
CMMS system, Fire device system, Emergency Radio communication system,
Boiler Plant Operation system and total facility Building Automation System. ($6
m)
• Hundreds of In-house remodeling projects
• Installation of new CMMS system
• Training of all Facility Operations personnel in use of new CMMS system
• Worked with IT to improve delivery of wireless capabilities throughout facility
• Installed/implemented new Parking Management software system to track and
improve use of parking structures, citations, increased revenue and managing
special event parking.
• Revamped all policies, procedures and management plans for support of
regulatory compliance
ServiceMaster Consultant, Plant Operations and Maintenance (Cook County
Hospital)
09-1988 to 11/1992
Location: Chicago, Illinois
Facility Information: 1100 Licensed Beds, Trauma Center, Main Hospital Complex and
multiple off site clinic and support buildings totaling approximately 1.7 million square
feet.
ServiceMaster was hired to support them in the process of gaining re-accreditation status
with JCAHO. I was the on-site consultant who worked with administration and the 19
different union shops in installing maintenance tracking systems, training employees and
implementation of a Computerized Maintenance Management System.
Accomplishments:
• Installed Computer network infrastructure to support new CMMS system.
• Trained approximately 110 Maintenance trades workers in the proper use and
documentation of maintenance, repairs, and preventive maintenance scheduling.
• Worked with ServiceMaster programmers to make modifications to their
proprietary maintenance software to better meet the functional needs of the Plant
Operations Department for regulatory documentation needs.
• Was able to reduce staffing levels in the maintenance department by 29 FTE’s
(through attrition) while increasing the response time and efficiency of the
Maintenance Department.
• Improved cross-union communications and task accomplishments designed to
improve equipment down time and improve efficiency.
• Acquired successful Accreditation Status with the JCAHO and support by the
Department of Health of Cook County.
The ServiceMaster Company (Various Assignments)
09-1979 to 09/1988

6. Facility Information: This varied from assignment to assignment ranging from 100 bed
licensed Nursing Homes to 250 licensed bed Acute Care Hospital in the Chicago area.
Project Accomplishments:
Prototyped the installation of ServiceMaster’s first on-site Computerized Maintenance
system while at Swedish Covenant Hospital as the Director of Engineering and
Environmental Services (1984)
I Repaired and documented failures in Critical Medical Gas Systems while at Booth
Memorial Hospital as the Director of Engineering and negotiated payment from the
Oxygen Supplier to reimburse the hospital for over $50,000 in repairs and Oxygen costs
due to their negligence.
Education:
University of Phoenix
Renton, Washington
Degree: Bachelor of Science in Business Administration (BSBA)
West Side Institute of Technology
Cleveland, Ohio
Degree: Associates of Science Degree in Environmental Engineering
Certifications and Skills:
I have 37 years of experience in the field of Facilities and Plant Operations Management.
I have extensive knowledge in regulatory compliance with organizations and programs
such as TJC (formerly JCAHO), DOH, NFPA, NEC, EPA, ICRA, ILSM and ADA. I am
a strong team player and I am very people oriented. I have excellent communication
skills, both verbal and written.
Certified Network Engineer
Skill Level: Experienced
I was a certified MSCNE and also with NOVELL. During the 9 years I was at Oregon
Health Sciences University, I was responsible for not only the implementation of the
Plant Maintenance Program, but installing and networking all of the facilities
Maintenance Zones and Off Site locations under one tracking capability. I have since let
this certification expire, because I wanted to get back to direct management of people. I
still understand the computer systems operations and can help in determining and
recommending software and hardware upgrades as well as needs for supporting
upcoming technology changes.
Certified Crystal Reports Developer
Skill Level: Expert
I became certified as a Crystal Reports Developer in 1994. I use this program to develop
specific customized reports to meet the facilities reporting needs. This program is a data
retrieval program that works with most any database system and allows very specific

7. customization of data reporting.
Microsoft Office:
Skill Level: Expert
I have extensive knowledge of the Microsoft Office suite (Word, Excel, Access and
Power Point)