This document provides a summary of Nick Hawkins' experience and qualifications. It outlines his career history as a Facilities Manager for various healthcare facilities from 2003-2011 and again from 2016 onward. It also lists his previous roles in facilities management from 1994-2003. The document highlights his skills and achievements in areas such as maintenance, project management, budgeting, and health and safety compliance. It concludes by listing his qualifications and continuing education courses.

1. Nick Hawkins
1 Pullens Row, Witheridge,
Devon, EX16 8AB
Home: 01884 861187
Email: nhawkins5@icloud.com
Profile:
An experienced Facilities Manager possessing the key characteristics, knowledge and skills
required to provide a first class facilities management service in Health care, Ministry of Defence
and private sector environments. Demonstrable high standards and organisational skills. Proven
track record in working independently and as part of a team. Excellent communication skills
supporting good customer liaison with clients, colleagues and members of the public. Diligent,
motivated, conscientious with a can do attitude.
Career History
September 2003 to 2011/2016
Facilities Manager, FESFM previously via Parsons Brinckerhoff (TUPE Transfer)
Resident Site Facilities Manager at the Tiverton District Hospital (60 beds total), build completed in
2004. The two storey unit includes inpatient beds, maternity services, minor injuries unit, day case
theatre unit, pharmacy, community dental service, outpatients, occupational therapy,
physiotherapy, chiropody and audiology. Additionally, there is a separate two storey GP practice
accommodating approximately 12 GPs, practice support and administrative staff. External to the
main building is the energy centre comprising cold water services, two chiller plants, main boiler
plant and the electrical switchroom. There is also a piped medical gas system and associated
plant.
Contract value £230k per annum.
Visiting Site Facilities Manager at Dawlish Community Hospital (18 total inpatient beds, additionally
outpatient facilities including; Audiology, Ophthalmology, Depression and Anxiety Service (DAS),
Child and Adolescent Mental Health Services (CAMHS), Leg Ulcer Clinic, Surgical Outpatients,
Heart Failure Clinic, Continence, Gastroenterology, Micro-suction and Gynaecology, Minor Injury
Unit and X-ray Department.
Contract value £80k per annum.
Key achievements
• Achieving profit and operational targets for both contracts under my control and supervision.
• Fulfilling line management role to staff across both sites and reporting directly to business unit
director in the absence of an active regional manager.
• Representing the hard FM provider during the final construction phase/commissioning of the
new build at Tiverton, assisting in mobilisation process Inc. implementing all subcontracts,
management of maintenance systems and procedures to ensure full operational readiness at
building handover.
• Responsibility for ensuring full client availability of all services maintained by the site teams.
• Day to day operation of all Hard FM services including planned and hands on reactive
maintenance of all mechanical and electrical, building fabric and specialist systems ensuring
the safe and efficient operation of all plant and equipment.
• Control and responsibility for the onsite maintenance team ensuring all works are carried out in
a safe and effective manner.
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2. • Ensuring the efficient operation of all reactive and PPM systems and procedures to comply with
the SLA’s, and that the required response and rectification timescales assigned to each task
are met.
• Ensuring that all maintenance, damage, small works and variations are costed, implemented,
invoiced and financially profitable, including periodic budget control and reporting.
• Management of small projects and variations on site up to 15K.
• Identification, planning and implementation of lifecycle works up to 30K in conjunction with
Lifecycle team.
• Control and responsibility of reactive and emergency cover for all maintenance services
provided outside of normal hours.
• Implementing and monitoring the quality and performance of all hard FM services including the
management and supervision of subcontractors.
• The provision of technical and professional support to subcontractors and colleagues.
• The maintaining and development of relationships with the Trust and their staff in order to
promote a team approach.
• The collection and provision of data related to all hard FM operations.
• Acting as the key point of contact with the hospital and other stakeholders in relation to the
provision of hard FM services.
• Liaising with senior managers to ensure that appropriate actions are taken to meet agreed
performance standards, including assisting the Senior Manager/Operations manager in
producing and implementing service improvement plans, continuity plans and disaster recovery
plans.
• Ensuring the maintenance of formal and informal communications with designated Trust
Representatives regarding quality assurance and performance monitoring.
• Responsibility for ensuring compliance with all the relevant Health and Safety legislation, site
specific health ,safety and welfare policies and the appropriate healthcare and industry
standards.
• Use of IT systems to provide and monitor data within the quality assurance and other
management reporting systems.
July 2001 – September 2003
Facilities Supervisor, Skanska Facilities Services, Old War Office, Whitehall
A high profile historic, listed Ministry of Defence building spanning six floors. Accommodating the
Ministerial office suite, strategic defence planning centre and inner ‘keep’, as well as general office,
planning and meeting space.
Key achievements:
• maintaining an oversight of all aspects of maintenance and facilities management as part of a
team on a rolling programme of five secure MoD sites;
• provision of client liaison skills reflecting the sensitivity of areas worked in;
• reporting and advising on issues relating to the effective running and operation of the site to the
senior management team;
• managing a full planned preventative maintenance programme in conjunction with an onsite re-
active help desk system. Ensuring assessment and appropriate action taking on tasks
generated;
• planning and undertaking of building wide High and Low Voltage electrical shutdowns;
• performance auditing of contractors to ensure works, Health and Safety procedures and
documentation meet the required criteria, standards and legislation;
• monitoring and updating of computerised Concept System type FSI 500;
• co-ordinating out of hours support for emergencies and breakdowns for the five sites;
• Supervision and management of on and off site contractors eg. HVAC, plumbing and electrical
as well as specialist security and access control contractors;
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3. • general: operation of a permit system covering access and works in all areas, the management
and implementation of a risk assessment and method statement system for both MoD staff and
contractors, production of monthly activity reports, collation and preparation of estimates,
maintaining an efficient filing system;
• comprehensive knowledge, and involvement in the successful installation, of a new building
management system, Siemens Insight and extensive knowledge of the previous system, ADT
CCF Sage.
October 2000 – June 2001
Site Supervisor, Broadgate, Liverpool Street, Planned Maintenance Eng. Ltd:
(Promotion to include all duties of previously held post)
Site Supervisor of Phase 14 of the prestigious Broadgate estate in the City of London. A ten storey
multi-tenanted office complex accommodating global investment and banking companies.
Key achievements:
• controlling all maintenance aspects of the building, including the base build service contract;
• planning, undertaking and evaluation of major maintenance projects ie. annual building wide
High Voltage/Low Voltage essential maintenance shutdown;
• monitoring all work undertaken on site by internal and external contractors/staff;
• managing a rolling Planned Preventative Maintenance programme;
• actioning any emergencies or breakdowns in and out of office hours;
• detailed operation of Building Management systems currently ‘TREND 962’, previously
‘Johnson Controls Metasys’;
• supervision of support staff;
• general site administration including preparation and collation of quotes;
• implementation of Health and Safety systems and requirements;
• stock control and procurement.
September 1997 – September 2000
Electrical Maintenance Engineer, Broadgate, Planned Maintenance Eng. Ltd:
• providing general site administration for maintenance, goods and engagement of outside
contractors;
• client representation;
• customer care in dealing with contractors, dealers and senior management;
• planned and reactive maintenance of electrical, mechanical, plumbing and Building
Management Systems.
Previous positions held:
April 1994 – August 1997
Electrical Engineer, Mid Devon Contract Services
April 1993 – April 1994
Machine Operator, Tiverton Print Finishers:
1991 – 1993
Electrician, Dave Stone Electrical Contractors:
1988 – 1991
D A Wright Electrical Contractors: Electrician
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4. Qualifications
January 2002 High Voltage Training for Authorised Person status AP1 (Grade A2)
August 1994 16th
Edition Wiring Regulations
February 1992 Completion of Diploma of Electrical Installation
January 1992 NVQ Electrical Installation Level 3
January 1992 Achievement Measurement AM2 (a multi-task practical exam, higher
level)
June 1990 Part 2 Certificate in Electrical Installation with two credits
December 1989 Achievement measurement test AM1 (a multi-task examination
passed with highest possible grade)
June 1989 Part 1 Certificate in Electrical Installation with one credit
1988 GCSEs including: Mathematics, English, Physics and Electronics
Continuing personal development
July 2015 Emergency First Aid at work
December 2103 IPAF PAV , Push around vertical
February 2013 IPAF 3a & 3b , mobile vertical & mobile boom
May 2012 PASMA Scaffold towers User level
November 2010 Emergency First Aid at work
July 2009 Legionella Awareness Training Course
September 2008 Chlorine Dioxide Monitoring and Testing
May 2008 Instalflex Assembly Electrofusion only
April 2008 Official 6650 (Safety System) Maintenance Training Programme
October 2007 Emergency Aid in the Workplace for Appointed Persons
October 2007 RSA Environmental Health Limited - Health and Safety
August 2005 Operator Training Certificate – SL SPB Mobile Work Platform
operation
November 2004 Medical Gas Pipeline System Management
June 2004 HTM 2022 Authorised Person Management of Medical Gas
Pipeline Systems
April 2004 Legionella and Legionnaires Disease and Ventilation System
Hygiene
August 2002 HSE First Aid at Work course
May 2002 Risk Assessment and Method Statements course
August 2000 Safe use of abrasive wheels course
June 2000 Water Treatment course on evaporative cooling and domestic
water services.
June 2000 Water treatment course on legislative requirements for the control
of Legionella.
June 1996 Health and Safety Awareness training course.
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