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CARLOS CUNHA
SUMMARY
Cunha (44years) has over 20 years of experience leading projects and business with financial institutions, telecommunications,
manufacture and other sectors. Strategic professional with record of always exceeding market-share goals. Expert in
consultative and solution selling with proven ability to identify and capitalize on business opportunities. Strong planning,
prospecting, cold-calling, presentation, and strategic skills along with persistence and commitment to goal achievement.
Excellent customer relationship skills. Experience in leading high performance teams. Has a MBA - Master of Business and
Information Technology, technical background in systems and electronics. Has studied topics on Design Thinking and Digital
and Social Media Marketing, because of the relevance of these issues for doing business in Digital Transformation.
Speaks Spanish, English and Portuguese.
Experience in:
• Digital customer experience
• Robotic process automation
• Backoffice otimization
• Customer communications management
• Data quality
• Analytics
• Biometrics
• Mobile
• DevOps & Services virtualization
• Cloud: SAAS, IAAS
• Contact Center
• IT Service Management and BPO
• Enterprise networking and DC Solutions
• Digitalization services
• Risk mitigation & Frauds
• Smart energy management
Sales Business Botton line focus Leadership
I am an entrepreneur and senior business manager with
main focus on strategies, innovation and development of
solutions with potential applications to markets.
 Increase revenue and operational efficiency
 Cost reduction
 Risk mitigation
 Improvement in clients relationship
 Increse business inteligence
 Accelerate time to market
2The information contained in this presentation is proprietary.
Copyright ©2015 Capgemini. All rights reserved.
Background
 Senior Account Executive: 2012- 2016
 Sales Executive Manager – 2011-2012, 2014-2015
 Business Development Manager: 2010-2011
 Business Line Manager: 2007
 Presales Engineering Manager : 2005-2011
 Aliance Manager: 2004-2005
 Team Leader – All Markets: 2002-2005
 Team Leader – Telecom: 2001-2002
 Presales System Engineer – Telecom: 1999-2001
(5 years) Banks and ATMs
(5 years) Automotive
(1 year) Credit/debit cards
(1,5 year) Systems integrator
(16 years)
Industry experienceProfessional history
Financial goals in recent years – Gross Sales
 2015 + US$ 65MM
 2014 + US$ 50MM
 2013 + US$ 16MM
 2012 + US$ 20MM
 2011 + US$ 75MM
 2010 + US$ 60MM
There are goals that are
parte of the team and not
individually
Telecommunications Financial industry
Insurance Others
Skills
 Strong strategic planning & business
 Report to Directors and Sr VP’s
 Development and offering innovative
services & solutions
 Sales and market share
 Marketing experience
 Entrepreneurship
 Startup
 Comercial negotiations
 Consultative and solution selling
 Prospecting
 Excelente customer relationship
 Process background
 Legal
 Complex contracts
 Tax
 Revenue
 Import
 Due dilligence
 Account Management
 Lidership ability in setting strategy
 Operations
 Consulting
 Delivery
 Volunteer experience
 Prisions & Addicts
 Hospitals
 Single mothers
 Youth and careers
3The information contained in this presentation is proprietary.
Copyright ©2015 Capgemini. All rights reserved.
Main customer relationship history
On Line
Payments
CARD
Processing
Insurance Insurance Health Plans Bank
Customer
Information
Services
Bank
Insurance
Bank
Corporate &
Investiment Bank Bank Bank Exchance Regulatory
Capital Market
telecommunications
business value of technology and services
comes from athend through people
Carlos A. CUNHA Mobile: + 55 11 98363-9695
carlosacunha@gmail.com
Linkedin: https://br.linkedin.com/in/ccunhasp
Twitter: @ccunhasp
“Education is the most powerful weapon
which you can use to change the world.”
Nelson Mandela

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Carlos A. CUNHA_Summary

  • 1. CARLOS CUNHA SUMMARY Cunha (44years) has over 20 years of experience leading projects and business with financial institutions, telecommunications, manufacture and other sectors. Strategic professional with record of always exceeding market-share goals. Expert in consultative and solution selling with proven ability to identify and capitalize on business opportunities. Strong planning, prospecting, cold-calling, presentation, and strategic skills along with persistence and commitment to goal achievement. Excellent customer relationship skills. Experience in leading high performance teams. Has a MBA - Master of Business and Information Technology, technical background in systems and electronics. Has studied topics on Design Thinking and Digital and Social Media Marketing, because of the relevance of these issues for doing business in Digital Transformation. Speaks Spanish, English and Portuguese. Experience in: • Digital customer experience • Robotic process automation • Backoffice otimization • Customer communications management • Data quality • Analytics • Biometrics • Mobile • DevOps & Services virtualization • Cloud: SAAS, IAAS • Contact Center • IT Service Management and BPO • Enterprise networking and DC Solutions • Digitalization services • Risk mitigation & Frauds • Smart energy management Sales Business Botton line focus Leadership I am an entrepreneur and senior business manager with main focus on strategies, innovation and development of solutions with potential applications to markets.  Increase revenue and operational efficiency  Cost reduction  Risk mitigation  Improvement in clients relationship  Increse business inteligence  Accelerate time to market
  • 2. 2The information contained in this presentation is proprietary. Copyright ©2015 Capgemini. All rights reserved. Background  Senior Account Executive: 2012- 2016  Sales Executive Manager – 2011-2012, 2014-2015  Business Development Manager: 2010-2011  Business Line Manager: 2007  Presales Engineering Manager : 2005-2011  Aliance Manager: 2004-2005  Team Leader – All Markets: 2002-2005  Team Leader – Telecom: 2001-2002  Presales System Engineer – Telecom: 1999-2001 (5 years) Banks and ATMs (5 years) Automotive (1 year) Credit/debit cards (1,5 year) Systems integrator (16 years) Industry experienceProfessional history Financial goals in recent years – Gross Sales  2015 + US$ 65MM  2014 + US$ 50MM  2013 + US$ 16MM  2012 + US$ 20MM  2011 + US$ 75MM  2010 + US$ 60MM There are goals that are parte of the team and not individually Telecommunications Financial industry Insurance Others Skills  Strong strategic planning & business  Report to Directors and Sr VP’s  Development and offering innovative services & solutions  Sales and market share  Marketing experience  Entrepreneurship  Startup  Comercial negotiations  Consultative and solution selling  Prospecting  Excelente customer relationship  Process background  Legal  Complex contracts  Tax  Revenue  Import  Due dilligence  Account Management  Lidership ability in setting strategy  Operations  Consulting  Delivery  Volunteer experience  Prisions & Addicts  Hospitals  Single mothers  Youth and careers
  • 3. 3The information contained in this presentation is proprietary. Copyright ©2015 Capgemini. All rights reserved. Main customer relationship history On Line Payments CARD Processing Insurance Insurance Health Plans Bank Customer Information Services Bank Insurance Bank Corporate & Investiment Bank Bank Bank Exchance Regulatory Capital Market telecommunications
  • 4. business value of technology and services comes from athend through people Carlos A. CUNHA Mobile: + 55 11 98363-9695 carlosacunha@gmail.com Linkedin: https://br.linkedin.com/in/ccunhasp Twitter: @ccunhasp “Education is the most powerful weapon which you can use to change the world.” Nelson Mandela