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Capitalizing on cloud 4.3.18
The document discusses the importance of a flexible and agile multi-cloud architecture for enterprises, emphasizing the need for secure integration of applications and data across various cloud platforms. It outlines IBM's cloud solutions, including strategies for application modernization and leveraging AI and analytics to drive innovation. Key takeaways include the integration of existing on-premises systems with cloud services to enhance business growth and efficiency.
Capitalizing on cloud 4.3.18
- 1. IBM Cloud /February 2018 / © 2018 IBM Corporation Capitalizing on Cloud Reimagining applications & data for growth and innovation
- 2. Name an enterprise with onlyone cloud. I dare you. 2IBM Cloud / February 2018 / © 2018 IBM Corporation
- 3. 3 Today’s enterprises needa cloud that is agile and speeds innovation A cloud that can leverage all data types and is built for the latest technologies, like cognitive / AI Public Cloud IaaS & SaaS Lower cost IT Early Adopters IT Efficiency1 Value Time Tactical Strategic & Complex Hybrid Cloud PaaS, CaaS, & Data Engagement Apps Enterprise Application Modernization 2 3 Multi-Cloud Integrated Platforms Industry Solutions Market Leaders Experience & Service Innovation IBM Cloud / February 2018 / © 2018 IBM Corporation
- 4. 82% of current IT budgetsare for on-premises applications & infrastructure 4 Lorem ipsum dolor sit amet, consectetur adipiscing elit. 525+ cloud services in the average business 50% of spend will be cloud by 2020 1000+ cloud applications Source: Kleiner Perkins Internet Trends Enterprises want to connect & extend on-premises to cloud Prioritizing secure connection & extension of critical apps & data IBM Cloud / February 2018 / © 2018 IBM Corporation
- 5. Cloud powers business innovation. But atwhat cost? 5Group Name / DOC ID / Month XX, 2017 IBM Cloud / February 2018 / © 2018 IBM Corporation
- 6. Innovation in amulti-cloud world presents myriad demands & challenges Demands Securely integrating applications & data across multiple clouds & vendors Vetting & learning new cloud-based technologies (i.e. cognitive/AI, Blockchain & IoT) Adding more resources, time & skills to keep pace with the complexity Challenges Economic advantages erode as integration & management costs climb Most cloud apps & services aren’t built for enterprise security & privacy demands Many vendors only support one approach to cloud – or only proprietary services or APIs 6 Of enterprise developers focus on JAVA – leveraging existing skills & technologies is critical 67% IBM Cloud / February 2018 / © 2018 IBM Corporation
- 7. Leaders must challenge theconventions of architecture & methods to create an agile engine for business growth and innovation. But how? 7 IBM Cloud / February 2018 / © 2018 IBM Corporation
- 8. 1. Integrate andmanage your enterprise and clouds with an open, flexible architecture, creating the right disposition for your workloads and data 2. Leverage all of your data, regardless of form or state, using analytics, data science, and AI to accelerate insights and value 3. Ensure security and compliance across your entire enterprise and clouds 8Group Name / DOC ID / Month XX, 2017 IBM Cloud / February 2018 / © 2018 IBM Corporation Three keys to successful cloud transformation
- 9. Innovate, integrate, orchestrateand manage across your multi-cloud enterprise AI ready The IBM Cloud accelerates innovation with your data – all of it –creating new insights with AI Built for all your applications The best architecture to guide your cloud journey, allowing you to modernize and extend existing applications and build new cloud-native apps Secure to the core The IBM Cloud is the most secure and trusted enterprise cloud IBM Cloud. The Cloud for Business IBM Cloud / February 2018 / © 2018 IBM Corporation
- 10. 10 FLEXIBILITY AND SCALABILITY SECURITY BAKED IN CORE STRENGTH Whyfocus on architecture? Why now? When business and technology objectives are one and the same… …you must bring all business platforms together as one technology framework. • Innovation • Customer experience • Personalization • Create smarter apps and services • Accelerate data intelligence and innovation • Optimize your infrastructure with workload optimized cloud options • Process improvements • Business efficiencies • Customer and market intelligence The intersection of traditional and cognitive/AI technologies & development has produced a completely new set of challenges and opportunities IBM Cloud / February 2018 / © 2018 IBM Corporation
- 11. 11 An open &flexible approach to cloud architecture Prescriptive approach Multi-cloud management Innovative technologies AI, Blockchain, IoT, ML Integration / Orchestration Workload Fit & Optimization Data Governance & Integration Private Cloud Existing IT + DataPublic + Dedicated Cloud Cloud Native Open/Containers/Micro-services Innovate with technology and data Public Cloud Flexible Architecture Investment Equity Optimize your existing investments Business & industry specific workloads, applications & data New insights, apps, & experiences that accelerate growth and competitive advantage Cloud Native Open/Containers/Micro-services Cloud Native Open/Containers/Micro-services IBM Cloud / February 2018 / © 2018 IBM Corporation
- 12. 12IBM Cloud /DOC ID / Month XX, 2018 / © 2018 IBM Corporation Built for all your applications The best architecture to guide your cloud journey, allowing you to modernize and extend existing applications and build new cloud-native apps IBM Cloud. The Cloud for Business
- 13. IBM Cloud deploymentoptions deliver an open flexible architecture Built for all your applications + AI Ready + Secure to the core IBM Cloud / February 2018 / © 2018 IBM Corporation
- 14. A prescriptive approach createsthe right disposition for your workloads Maintain & Evolve Private Cloud Public Cloud Highly customized applications Not yet virtualized applications Applications with complex processes and transactions Workloads needing low latency to back ends Existing database workloads Applications with sensitive data Regulation-intensive applications Information-intensive applications Batch processing Backup & archive ERP Big data & analytics Front office/desktop Disaster recovery Risk & compliance services Web applications/ e-commerce Digital experience solutions Customer service Enterprise social solutions Third-party applications Mobile applications Non-core business processes Development and test workloads Enterprise transformation required for cloud adoption DevOps | Governance | Integration Security | Architecture | Culture * IBM Institute for Business Value study, “Tailoring Hybrid Cloud” August 2016 Data sovereignty / residency IBM Cloud / February 2018 / © 2018 IBM Corporation
- 15. Cloud Enablement Methodology Workloads& Cloud Transformation /Enablement Workload Data Culture & Organization Architecture & Technology Emerging Innovations Service Management & Operations Governance Security & Compliance
- 16. 16 • Assessment ofworkloads across many dimensions: • Workload characteristics • Data characteristics • Governance, Culture, Security, etc. • Overall costs • Ultimately - Value vs. Effort • Mapping of dimensions helps enterprises assess feasibility and set priorities Multi-dimensional workload disposition analysis VALUE EFFORT +- - 3 5 9 11 12 7 6 13 1 2 4 15 148 16 17 18 19 20 21 22 23 25 51 54 56 57 55 53 60 52 58 59 46 49 50 47 48 34 35 44 45 37 32 40 42 43 28 39 38 30 27 41 26 29 3331 67 62 64 68 66 65 61 63 70 71 69 1 2 3 + 4 IBM Cloud / February 2018 / © 2018 IBM Corporation
- 17. 17 IBM Cloud /February 2018 / © 2018 IBM Corporation Cloud Adoption and Enablement – IBM’s Approach Topics include: • Business Drivers • The Framework • Strategy • Culture & Organization • Architecture & Technology • Security & Compliance • Emerging Innovations • Methodology • Service Management • Governance
- 18. 18 Integrating on-premise apps& data unlocks value Extending on-premises investments with next generation middleware, data, analytics & integration to the Cloud Data Integration Services & API’s IBM Cloud / February 2018 / © 2018 IBM Corporation
- 19. 19 IBM Cloud Integrationenables innovation and modernization – taking advantage of all your data APIs • Manage access to services in and out of your company • Open data securely to share & monetize Apps • Connect apps on-premise or in cloud to drive business transformation • Synchronize data elements across apps Security Gateway • Protects APIs, the data they moves, and the systems behind them • Enables a secure modern multi-cloud architecture Data • Cleanse and prepare data for a consistent view of your business • Drives data for analytics Messaging • Reliable communication across application boundaries • Minimizes latency driving event based architectures High Speed Transfer • Move huge amounts of data rapidly, securely & predictably • Adopt cloud platforms even when data is very large IBM Cloud / February 2018 / © 2018 IBM Corporation
- 20. IBM Cloud /February 2018 / © 2018 IBM Corporation Integrated DevOps & Management Open DevOps Toolchain | Hybrid Cloud Management Flexible Choice of Infrastructure VMware | Openstack | Hardware Cloud Optimized Software & Services Middleware | Data | Analytics | Machine Learning | Blockchain IBM Cloud Private enables enterprises to innovate & optimize • One architecture & platform for new cloud-native app development and optimization of existing apps • Choice of application development models for cloud-native development - Infrastructure-as-Code, Kubernetes, Cloud Foundry • Accelerate apps and middleware modernization with catalog of container-based middleware, data & analytics • Minimize risk by reducing changes to existing apps while leveraging platform and middleware for availability, elasticity & cost • Integrate within the enterprise and to all public cloud services using API connectivity & management Kubernetes-based Platform Developer Productivity | Operational Efficiency
- 21. 21 Rapid development anddeployment • Minutes or hours vs. days or weeks • Non-disruptive upgrade of platform integrated with enterprise network, security and performance needs • Enablement of new and existing developers and integration with existing DevOps tools Investment leverage • Infrastructure choice • Leverage existing applications and skills • Open community-based platforms for choice and flexibility, on and off premises Why IBM Cloud Private Application Modernization • Modernization & optimization across multi-cloud environments • Reduced risk by running applications on enterprise-grade software and data platforms optimized for cloud Differentiated Enterprise Integration • Set of new services available on-premises, complemented with public cloud service • Integration of applications with services for operational simplicity and reduced cost • Integrated cloud management solutions to automatically provision and govern multi-cloud environments with speed and control IBM Cloud / February 2018 / © 2018 IBM Corporation
- 22. 22 AI Ready The IBMCloud accelerates innovation with your data –all of it –creating new insights with AI IBM Cloud. The Cloud for Business IBM Cloud / February 2018 / © 2018 IBM Corporation
- 23. Innovation – drivenby data and AI SCALE INSIGHTS ON DEMAND BUILD A TRUSTED FOUNDATION FOR ANALYTICS & AI MAKE DATA SIMPLE & ACCESSIBLE Collect all your data of every type regardless of where it lives, achieving freedom of access from the constraints of fragmented and ever changing data sources Discover all types of data with confidence and build trust by integrating, cataloging and securing your data with built-in compliance and protection controls to deliver a fluid “single version of the truth” Radically scale the discovery of new insights using advanced analytics and data science to deliver better answers and to power smarter business processes IBM Cloud / February 2018 / © 2018 IBM Corporation
- 24. Watson is AI forprofessionals. 5 Our differentiators: Learn from small data sets Own your insights Embedded in workflows
- 25. Watson is embedded in workflows… 6 WithWatson you can: Accelerate research and discovery Enrich your interactions Recommend with confidence Detect liabilities and mitigate risk Anticipate and preempt disruptions Scale expertise and learnings
- 26. Use Cases The IBMWatson Platform is capable of analyzing millions of documents per second. Train Watson on the documents most crucial to your organization’s success and empower your employees to locate key information and insights in a fraction of the time it takes them now. 26 Accelerate research and discovery Accelerate research and discovery in threat detection by unleashing Watson on hundreds of articles, reports, and other threat-related materials to give yourself a holistic view of threats in a matter of minutes. Accelerate research and discovery in law and litigation by training Watson on the language specific to your field of practice and then using it to sift through the entire body of published and unpublished US case law. Accelerate research and discovery into new drugs and treatment by using Watson to comb through medical journals, clinical trial reports and other health-related materials. IBM Cloud / February 2018 / © 2018 IBM Corporation
- 27. by having Watsonexamine a patient’s health summary and evaluate it against thousands of historical cases and insights gleaned fr om leading oncology experts, giving physicians confidence that they are taking advantage of all the latest and best standards of care. Recommend with confidence in cancer care by having Watson listen in on conversations between tax preparers and their clients, ensuring that preparers offer up every possible tax deduction and credit that a client is eligible for, based on the things they say during their consultation. Recommend with confidence in tax preperation by using Watson to analyze interview transcripts and social media postings alongside a candidate’s resume, giving companies a much more robust and holistic view of job applicants. Recommend with confidence in recruiting Even the best experts can’t keep up with all the information they have access to these days, especially in fields that are constantly evolving. By teaching Watson about the parameters that matter to you, you can be confident in the knowledge that you’ve taken every important factor into account when making a decision or recommendation. Use Cases Solutions er by having Watson examine a patient’s health summary and evaluate it against thousands of historical cases and insights gleaned fr om leading oncology experts, giving physicians confidence that they are taking advantage of all the latest and best standards of care. Recommend with confidence in cancer care by having Watson listen in on conversations between tax preparers and their clients, ensuring that preparers offer up every possible tax deduction and credit that a client is eligible for, based on the things they say during their consultation. Recommend with confidence in tax preperation by using Watson to analyze interview transcripts and social media postings alongside a candidate’s resume, giving companies a much more robust and holistic view of job applicants. Recommend with confidence in recruiting Even the best experts can’t keep up with all the information they have access to these days, especially in fields that are constantly evolving. By teaching Watson about the parameters that matter to you, you can be confident in the knowledge that you’ve taken every important factor into account when making a decision or recommendation. Use Cases Even the best experts can’t keep up with all the information they have access to these days, especially in fields that are constantly evolving. By teaching Watson about the parameters that matter to you, you can be confident in the knowledge that you’ve taken every important factor into account when making a decision or recommendation. 27 Recommend with Confidence Recommend with confidence in recruiting by using Watson to analyze interview transcripts and social media postings alongside a candidate’s resume, giving companies a much more robust and holistic view of job applicants. Recommend with confidence in tax preparation by having Watson listen in on conversations between tax preparers and their clients, ensuring that preparers offer up every possible tax deduction and credit that a client is eligible for, based on the things they say during their consultation Recommend with confidence in cancer care by using Watson to comb through medical journals, clinical trial reports and other health-related materials. by having Watson examine a patient’s health summary and evaluate it against thousands of historical cases and insights gleaned fr om leading oncology experts, giving physicians confidence that they are taking advantage of all the latest and best standards of care. Recommend with confidence in cancer care by having Watson listen in on conversations between tax preparers and their clients, ensuring that preparers offer up every possible tax deduction and credit that a client is eligible for, based on the things they say during their consultation. Recommend with confidence in tax preperation by using Watson to analyze interview transcripts and social media postings alongside a candidate’s resume, giving companies a much more robust and holistic view of job applicants. Recommend with confidence in recruiting Even the best experts can’t keep up with all the information they have access to these days, especially in fields that are constantly evolving. By teaching Watson about the parameters that matter to you, you can be confident in the knowledge that you’ve taken every important factor into account when making a decision or recommendation. Use Cases IBM Cloud / February 2018 / © 2018 IBM Corporation
- 28. by creating dynamicad units that can communicate directly with your customers, answering their questions while offering up suggestions and unique new ideas. Enrich interactions in digital advertising by training Watson on the terminology of your product lines, allowing customers to browse your inventory using natural language queries. Enrich interactions in online shopping by training Watson to understand and respond to questions and requests from your customers, whether in the form of text or spoken word. Enrich interactions in customer service You can’t be everywhere at once, and neither can your employees. Train Watson to recognize the intent behind the most common requests from your audience to ensure that their needs are being met rapidly. You can also train the system on the most popular entities that your audience mentions, ensuring that every interaction they have with your brand is tailored, meaningful and engaging. Use Cases s by creating dynamic ad units that can communicate directly with your customers, answering their questions while offering up suggestions and unique new ideas. Enrich interactions in digital advertising by training Watson on the terminology of your product lines, allowing customers to browse your inventory using natural language queries. Enrich interactions in online shopping by training Watson to understand and respond to questions and requests from your customers, whether in the form of text or spoken word. Enrich interactions in customer service You can’t be everywhere at once, and neither can your employees. Train Watson to recognize the intent behind the most common requests from your audience to ensure that their needs are being met rapidly. You can also train the system on the most popular entities that your audience mentions, ensuring that every interaction they have with your brand is tailored, meaningful and engaging. Use Cases by creating dynamic ad units that can communicate directly with your customers, answering their questions while offering up suggestions and unique new ideas. Enrich interactions in digital advertising by training Watson on the terminology of your product lines, allowing customers to browse your inventory using natural language queries. Enrich interactions in online shopping by training Watson to understand and respond to questions and requests from your customers, whether in the form of text or spoken word. Enrich interactions in customer service You can’t be everywhere at once, and neither can your employees. Train Watson to recognize the intent behind the most common requests from your audience to ensure that their needs are being met rapidly. You can also train the system on the most popular entities that your audience mentions, ensuring that every interaction they have with your brand is tailored, meaningful and engaging. Use Cases You can’t be everywhere at once, and neither can your employees. Train Watson to recognize the intent behind the most common requests from your audience to ensure that their needs are being met rapidly. You can also train the system on the most popular entities that your audience mentions, ensuring that every interaction they have with your brand is tailored, meaningful and engaging. 28 Enrich Interactions Enrich interactions in customer service by training Watson to understand and respond to questions and requests from your customers, whether in the form of text or spoken word. Enrich interactions in online shopping by training Watson on the terminology of your product lines, allowing customers to browse your inventory using natural language queries. Enrich interactions in digital advertising by creating dynamic units that can communicate directly with your customers, answering their questions while offering up suggestions and unique new ideas. IBM Cloud / February 2018 / © 2018 IBM Corporation
- 29. by training Watsonon the regulations that affect your organization the most, allowing you to use natural language queries to quickly find key information on rules, obligations and controls. Detect liabilities in regulatory compliance by using Watson to constantly monitor your organization’s local systems for irregularities that could indicate a potential attack. This local context also gives Watson a better idea of what to focus on during the investigation process, leading to a more targeted and effective threat research strategy. Detect liabilities in cyber security Risk is a constant reality for every organization, and it comes in many forms. Watson is able to read and understand regulations and detect threat-related anomalies, helping protect your organization from risk in its various forms. Watson also offers simple, intuitive training processes that make it easy to update the system on new findings, ensuring that your business stays up to date and secure at all times. Use Cases 0004_Detect_01 by training Watson on the regulations that affect your organization the most, allowing you to use natural language queries to quickly find key information on rules, obligations and controls. Detect liabilities in regulatory compliance by using Watson to constantly monitor your organization’s local systems for irregularities that could indicate a potential attack. This local context also gives Watson a better idea of what to focus on during the investigation process, leading to a more targeted and effective threat research strategy. Detect liabilities in cyber security Risk is a constant reality for every organization, and it comes in many forms. Watson is able to read and understand regulations and detect threat-related anomalies, helping protect your organization from risk in its various forms. Watson also offers simple, intuitive training processes that make it easy to update the system on new findings, ensuring that your business stays up to date and secure at all times. 0004_Detect_01 Use Cases Risk is a constant reality for every organization, and it comes in many forms. Watson is able to read and understand regulations and detect threat-related anomalies, helping protect your organization from risk in its various forms. Watson also offers simple, intuitive training processes that make it easy to update the system on new findings, ensuring that your business stays up to date and secure at all times. 29 Detect Liabilities and Mitigate Risk Detect liabilities in cyber security by using Watson to constantly monitor your organization’s local systems for irregularities that could indicate a potential attack. This local context also gives Watson a better idea of what to focus on during the investigation process, leading to a more targeted and effective threat research strategy. Detect liabilities in regulatory compliance by training Watson on the regulations that affect your organization the most, allowing you to use natural language queries to quickly find key information on rules, obligations and controls.
- 30. by using dronesarmed with Watson’s visual recognition capabilities t o inspect cell towers for rust, frayed cables and other defects. Anticipate and preempt disruptions in cellular service by outfitting them with I oT sensors capable of sending tens of thousands of data points to the Watson IoT Platform in real-time, allowing engineers and technicians to remotely monitor crucial components without disrupting service. Anticipate and preempt disruptions on elevators and escalators It’s always better to address small issues early rather than waiting for them to escalate. Use Watson to monitor the condition of your systems and equipment and alert you immediately of any issues that could lead to bigger, more costly disruptions in the future. Use Cases by using drones armed with Watson’s visual recognition capabilities t o inspect cell towers for rust, frayed cables and other defects. Anticipate and preempt disruptions in cellular service by outfitting them with I oT sensors capable of sending tens of thousands of data points to the Watson IoT Platform in real-time, allowing engineers and technicians to remotely monitor crucial components without disrupting service. Anticipate and preempt disruptions on elevators and escalators It’s always better to address small issues early rather than waiting for them to escalate. Use Watson to monitor the condition of your systems and equipment and alert you immediately of any issues that could lead to bigger, more costly disruptions in the future. Use Cases It’s always better to address small issues early rather than waiting for them to escalate. Use Watson to monitor the condition of your systems and equipment and alert you immediately of any issues that could lead to bigger, more costly disruptions in the future. 30 Anticipate and Preempt Disruptions Anticipate and preempt disruptions on elevators and escalators by outfitting them with IoT sensors capable of sending tens of thousands of data points to the Watson IoT Platform in real- time, allowing engineers and technicians to remotely monitor crucial components without disrupting service. Anticipate and preempt disruptions in cellular service by using drones armed with Watson’s visual recognition capabilities to inspect cell towers for rust, frayed cables and other defects.
- 31. by using Watsonto combine experience-based knowhow from veteran engineers with key technical information, allowing all of your employees to tap into decades' worth of valuable knowledge on-demand. Scale expertise and learning in industrial engineering by training Watson on thousands of historical cases and thousands of hours of insights gleaned from leading oncology experts, making it easy for oncologists to ensure that they are offering the best, most up-to-date standards of care to their patients. Scale expertise and learning in cancer care The majority of an organization’s knowledge lives in one of two places: either buried in vast collections of technical documents or locked up in the heads of veteran employees who have learned countless lessons from experience. Use Watson to capture all of this invaluable knowledge and expertise and make it easily accessible to a much wider segment of your business. Use Cases olutions by using Watson to combine experience-based knowhow from veteran engineers with key technical information, allowing all of your employees to tap into decades' worth of valuable knowledge on-demand. Scale expertise and learning in industrial engineering by training Watson on thousands of historical cases and thousands of hours of insights gleaned from leading oncology experts, making it easy for oncologists to ensure that they are offering the best, most up-to-date standards of care to their patients. Scale expertise and learning in cancer care The majority of an organization’s knowledge lives in one of two places: either buried in vast collections of technical documents or locked up in the heads of veteran employees who have learned countless lessons from experience. Use Watson to capture all of this invaluable knowledge and expertise and make it easily accessible to a much wider segment of your business. Use Cases The majority of an organization’s knowledge lives in one of two places: either buried in vast collections of technical documents or locked in the heads of veteran employees who have learned countless lessons from experience. Use Watson to capture all of this invaluable knowledge and expertise and make it easily accessible to a much wider segment of your business. 31 Scale Expertise and Learning Scale expertise and learning in cancer care by training Watson on thousands of historical cases and thousands of hours of insights gleaned from leading oncology experts, making it easy for oncologists to ensure that they are offering the best, most up-to-date standards of care to their patients. Scale expertise and learning in industrial engineering by using Watson to combine experience-based knowhow from veteran engineers with key technical information, allowing all of your employees to tap into decades’ worth of valuable knowledge on-demand.
- 32. 32 Secure to thecore The IBM Cloud is the most secure and trusted enterprise cloud IBM Cloud. The Cloud for Business IBM Cloud / February 2018 / © 2018 IBM Corporation
- 33. Identity and Access Management Data Protection Cloud Network Security Workload Management Visibility and Intelligence Application Security Secure Dev Ops Riskbased identity and access management, governance for user priveledges Data discovery, classification, risk governance, activity monitoring, encryption and key management Security audit of policies, controls, processes and risk across all aspects Threat intelligence, automated policy governance and security posture Static, dynamic, and mobile application security testing across enterprise and cloud environments Network protection Security & Compliance - a comprehensive approach for cloud Threat protection and policy level control of VM’s, containers D Visibility and incident response across enterprise and multi-cloud public, private, hybrid environments IBM Cloud / February 2018 / © 2018 IBM Corporation
- 34. Identity and Access Management Data Protection Cloud Network Security Workload Protection Visibility and Intelligence Application Security Secure Dev Ops •The only security and compliance vendor that is also a major cloud infrastructure provider • The only vendor with leading cloud security solutions across IAM, Visibility & Monitoring, data protection and services • The largest enterprise security organization – with 8,000 professionals • Applying Watson AI technology to regulatory and compliance challenges – dynamic alerts on compliance exposures • Applying Watson AI capabilities to threat-based cloud protection • The only provider of identity and access management solutions from traditional on prem to multi-cloud, multi- vendor environments IBM Cloud Security & Compliance Comprehensive security and compliance to empower cloud transformation
- 35. • Core operationalservices including logging, monitoring, security • Flexibility to integrate with, and manage existing tools, processes, and OEM environments • Range of APIs to connect apps & data across the multi- cloud • Secure access to public cloud services (AI, Blockchain, IoT) • Consistent experience across private/public • Containerized versions of IBM Middleware • Prescriptive guidance to optimize workloads • Work with existing skills, apps, data, infrastructure • Built for – and access to – AI, IoT, Blockchain, etc. • Open Kubernetes-based container platform • DevOps toolchain integration 35 Rapid Innovation Hybrid Integration Investment Leverage Management & Compliance IBM delivers cloud native, integration, AI, and security across the enterprise Deep Industry Skills, Experience, Applications, Data Sets, & Partnerships IBM Cloud / February 2018 / © 2018 IBM Corporation
- 36. Streamlining compliance usingIBM business process management software Innovation at scale ODF Energia/ SPAIN anticipates these key benefits: – Improves customer service by increasing contract processing speed – Boosts responsiveness, so that the company can keep up with constantly changing regulations – Eliminates the need to add infrastructure when requirements change, thanks to cloud-based services Business challenge After deregulation of the energy market in Spain, ODF Energía experienced rapid growth and faced volatile regulations. The company needed a scalable, flexible solution. Transformation Using the IBM Business Process Manager on Cloud solution, ODF Energía worked with IBM® Business Partner® Habber Tec Internacional S.L. to create an integration layer in the cloud to consolidate and automate all of its business processes. 36IBM Cloud / February 2018 / © 2018 IBM Corporation
- 37. Creates bespoke smartfixed-income portfolios in minutes to deliver greater value to investors Innovation at scale BondIT anticipates these key benefits: – Empowers advisors with completely customized portfolios, optimizing financial decisions – Cuts the time taken to create tailored portfolios from days to minutes – 30% less risk for similar yields compared to other solvers tested Business challenge Building fixed-income portfolios has long been a challenging, time- consuming process for investors and their advisors, with numerous, inter-connected variables and constraints. How could BondIT help? Transformation BondIT developed a cloud-based, machine learning algorithmic solution, which can handle any set of investment requirements and produce custom portfolios at speed. 37IBM Cloud / February 2018 / © 2018 IBM Corporation
- 38. Puts an AIpersonal assistant in reps’ pockets, giving them the best chance to close the next deal Innovation at scale ForceManager anticipates these key benefits: – 80% increase in app adoption rate raises ForceManager’s revenues – 20% lift in sales rep’s productivity levels enabled by hands-free working – 18% boost in sales made by reps using the latest-generation ForceManager app Business challenge A field rep’s best asset is their relationship with a customer. What if you could give them back some of the time they spend keeping track of their agenda and monitoring client accounts? Transformation ForceManager augmented its CRM app with an AI personal assistant, which helps reps make the most of every sales opportunity by arming them with information on demand. 38IBM Cloud / February 2018 / © 2018 IBM Corporation
- 39. Recent IBM Cloudand Watson Mentions & Recognition
- 40. Innovate, integrate, orchestrateand manage across your multi-cloud enterprise AI ready The IBM Cloud accelerates innovation with your data – all of it –creating new insights with AI Built for all your applications The best architecture to guide your cloud journey, allowing you to modernize and extend existing applications and build new cloud-native apps Secure to the core The IBM Cloud is the most secure and trusted enterprise cloud IBM Cloud. The Cloud for Business IBM Cloud / February 2018 / © 2018 IBM Corporation
- 41. 41IBM Cloud /February 2018 / © 2018 IBM Corporation
Editor's Notes
- #8 Technology is very close to architecture as a concept, but your approach must change too and we bring expertise in new methods – garage method (agile, lean, etc),app innovation, and migration services which put right workload on the right cloud. You can tee that up here.
- #9 Point 1 is positioned to help introduce IBM’s “One” Architecture Point 2 can be either about matching to the right cloud model or destination – as many clients still are investing and have significant investment “equity” in their on-premise data center, software, and application Point 3 is about how enterprises focus both inward and your clouds and apps which can be 1000s of 3rd party
- #12 You're trying to innovate with new technologies and data to create new insights, apps and experience that help you grow and compete. Conventional wisdom says move it all to public cloud, but reality is your business has unique needs. Problem is you have unique considerations and requirements --- latency, security, regulations, data sovereignty, lock-in + ROI, migration expense, changing requirements You have to balance and optimize your existing investments in technology, people, etc, and one cloud model isn't going to do that for you. You need an agile, future proof approach to architecture that address the unique needs of your business.... How you get there starts with having insight into all your data, no matter where it lives, and the ability to govern and exploit that data. Being able to fit the right workloads on the right delivery model according needs. A cloud native approach using open technologies, containers, microservices to iterate quickly and lift and shift as needs dictate. Develop on A, deploy on B. etc Choice of AI, Blockchain, to create intelligent apps. Multi-vendor integration to quickly connect all your data and apps - including SaaS (Salesforce, SAP, etc). Orchestration across vendors to enable hybrid services. Brokerage and service management that give you visibility and a single poing of control across it all Prescriptive approach - expertise and methods for building cloud native, and migration services that understand how to move complex apps to the right cloud, plus ability to manage it all.
- #14 We recognize that not every organization is ready to move everything they have to a public cloud environment, and there are lots of reasons they are not able to do that. Perhaps it’s data security policies, whether their own or regulatory, perhaps they have a large investment in infrastructure or software licenses that they have not even come close to depreciating fully, or their WAN bandwidth is not high enough to support moving intensive workloads to the Cloud. We just need to be careful that we have painted a bold vision for our clients and shown them that we can help them get where they need to go. One IBM Cloud – a range of deployment options – from Private to Public and Dedicated. Dedicated is software definable isolation on the public cloud environment. Private – think of it as a containerized runtime environment you can deploy into on premises, and it is purposely built to do that for much of IBM’s middleware, data and analytics portfolio. There’s absolutely a place for that. You have to be careful just deploying middleware in a container and thinking you are done “cloudifying” your business though, because that doesn’t really take advantage of the resiliency, elastic scalability, and other advantages of going cloud-native in a public cloud environment – we can hurt our customers and ourselves if we stop there. We don’t want to be the company that they outsource yesterday’s applications to – and then they want us to manage that stuff for less and less, instead of being the company taking them into the future – and as I know you know, that is the picture of IBM that our competitors are quick to paint for our clients. We need to get clients to understand – we are not here to sell them a product – we are here to sell them a way of life. Every single engagement with a client from day one has to set those expectations – moving your business to the cloud gives you set of capabilities that thousands of IBM engineers are constantly enhancing and improving, while making things increasingly simpler to build, use and manage, at an increasingly rapid pace. Don’t lock them into an implementation with a one-time deal. Moving to cloud changes their way of life – infinite horizontal scale, don’t worry about fail-over and up-time, hardware currency, all of those things…
- #16 ARCHITECTURE & TECHNOLOGY: Define or refine the overall cloud technology vision with an understanding of the desired state and relevant enterprise goals, including workload and data. CULTURE & ORGANIZATION: Develop culture that encourages innovation, align organization with goals of the business to catalyze and accelerate innovation and execution. SECURITY AND COMPLIANCE: Understand and establish key considerations for holistic cloud operations including cloud risk, security, and compliance. EMERGING INNOVATION: Understand and take advantage of new and emerging technologies, get business buy-in and showcase and technically validate for viability and feasibility SERVICE MANAEGEMENT & OPERATIONS: Define the cloud management framework, process, and practice for the operational environment. GOVERNANCE: Define governance frameworks and catalysts for cloud acceleration. METHODOLOGY: Focus on the agile practices of software planning, development, delivery, and operations.
- #37 LINK to full story: http://ecc.ibm.com/case-study/us-en/ECCF-WSC14622USEN# https://www-01.ibm.com/common/ssi/cgi-bin/ssialias?htmlfid=WSC14622USEN& Speaker notes: ODF Energía is a fast-growing startup that helps consumers and businesses reduce their energy costs in Spain’s newly deregulated energy market. After receiving its license in 2011 to trade energy in Spain, the company experienced rapid growth. “We have grown fast every year, every year, very fast. It’s most rewarding, but also it’s a problem,” says Sergio Palmero, Founder and Chief Executive Officer of ODF Energía. Solution components: Habber Tec Internacional S.L. IBM Business Process Manager on Cloud Coping with rapid change and growth Palmero needed to find a technology platform that he could use to cope with constantly changing energy reg- ulations. Because the deregulated energy market in Spain is so new, it is subject to numerous rules—from the government, from energy providers, from industry organizations. To stay competitive, the company needed to respond to these changes quickly. In addition, Palmero needed to support his company’s rapid growth. Using a disparate set of applications to run his business was causing issues. “We were using these sepa- rate islands of software to run our business activities. People were creating business processes with different tools,” says Palmero. “And when our business started to grow, we needed more and more people just to support the software. It wasn’t sustainable.” Scaling quickly with the cloud Palmero realized that cloud-based applications would provide the flexibility and scalability he needed to keep up with constant growth and change. Using an IBM Business Process Manager on Cloud solution, ODF Energía created an integration layer in the cloud to consolidate and automate all of its business pro- cesses. IBM Premier Business Partner Habber Tec Internacional S.L. helped the company design the architecture of the cloud solution, working in collaboration with ODF Energía line of business executives. Habber Tec also helped implement the Business Process Manager on Cloud platform. With cloud-based business process management (BPM) software, Palmero doesn’t have to worry about constantly adding to his IT infrastructure. “It’s a problem to have to think about provisioning new infra- structure every time you need more resources,” he says. “We don’t want to have a lot of IT people.” In fact, Palmero moved his whole IT environ- ment to the cloud. “We decided to move our entire infrastructure to the cloud because of our explosive growth, growing from USD 4 million to USD 14 million to USD 24 million over the past few years,” he says. Increasing business agility By integrating and automating its processes with the Business Process Manager on Cloud solution, ODF Energía can serve customers more quickly. “We have reduced the number of people that are assigned to contract management, but also reduced the time between when a customer signs the contract to the time we provide the energy,” says Palmero. The BPM software also helps ODF Energía stay on top of constantly changing regulations. “In the last four years, the regulators have changed the rules every month. So each time the regulator changes the rules, we have to change our processes to comply,” says Palmero. “With the BPM, we can respond quickly. Even if we decided to work with another form of energy, we could make that happen very fast.And that’s key to being able to compete in this marketplace.
- #38 LINK to full story: https://www.ibm.com/us-en/case-studies/BondIT Speaker notes: Traditionally, financial advisors can take weeks to present clients with possible fixed income portfolios, and mainly only offer off-the-shelf options. BondIT harnessed IBM’s software along with machine learning capabilities, to provide customized portfolios in minutes while optimizing returns versus risks. Solution components: ILOG CPLEX Optimization Studio Business challenge story Investing wisely With a multitude of factors to consider and many options available, deciding how and where to invest your money can quickly become complex and inefficient. Nobody wants to lose their hard-earned cash getting caught out by a bad investment decision, so doing your research and choosing the right assets to match your constraints is essential, but this can often be difficult and time-consuming. Dr. Hillel Raz, Chief Scientist at fixed-income algo-advisory services provider BondIT, elaborates: “The fixed-income market encompasses millions of assets worldwide, each of which has numerous parameters, some of which change constantly. To further complicate matters, all of these assets and the variables impacting them are interconnected, creating a multi-dimensional, convoluted landscape. Initially, BondIT relied on matrix laboratory (MATLAB), a multi-paradigm numerical computing environment and fourth-generation programming language, to support fixed-income portfolio generation. Recognizing that the solution’s performance and capabilities were limited, the company knew it could do better. To accelerate and customize the construction of fixed-income portfolios and optimize its fixed-income asset-management services, BondIT set out to find a more reliable, higher-performing optimization solver that would support real-time dynamics and better address static market constraints. Transformation story Creating custom portfolios at speed BondIT evaluated several offerings before selecting IBM® ILOG® CPLEX® Optimization Studio to take its fixed-income portfolio services to the next level. Using the ILOG CPLEX Optimization Studio software, BondIT developed a unique mixed integer framework that sets up numerous linear and nonlinear constraints for resolution by a quadratic solver. Now, the company is able to solve for risk-optimized portfolios that best fit within specified constraints. The CPLEX solution provides the necessary mathematical and mixed-integer programming capabilities, working in conjunction with the proprietary BondIT framework to optimize fixed-income portfolios. BondIT deploys the IBM technology in the cloud, and delivers its own fixed-income solution for wealth and asset management to financial business clients through a software as a service (SaaS) delivery model. Results story Disrupting the fixed-income market By deploying ILOG CPLEX Optimization Studio, BondIT equipped itself with a lightning-fast solution to support the creation of customized portfolios in seconds—leading advisory services into the machine-learning era and breaking the mold of the fixed-income market. As well as vastly accelerating portfolio construction, BondIT’s solution significantly minimizes the risk for investors. In addition, the solution cuts the number of broken portfolio constraints by approximately 50 percent, boosting usability and flexibility. Together with BondIT’s expertise and the surrounding technology, ILOG CPLEX Optimization Studio plays a significant role in the success of BondIT’s solution.
- #39 LINK to full story: https://www.ibm.com/case-studies/ForceManager Speaker notes: Successful sales efforts are all about building a rapport with customers, which make sales reps’ time invaluable. ForceManager is a revolutionary artificial intelligence (AI) assistant for field sales reps, which frees them up for greater productivity, allowing them to focus on boosting relationships with customers and encouraging purchases. Solution components: Watson Implementation Services IBM Bluemix Public Subscription Business challenge story Birth of a revolutionary idea When out in the field as a sales rep, facetime with clients is essential to success. But it can be hard to keep track of where you’re due to go next, who you’re going to see and to record your interactions—and that all eats into the time you spend actually making sales. As a result, many sales reps struggle to stay on top of the demands of a traditional CRM system, which threatens to hamper their productivity and leave their managers without an up-to-date view of their company’s pipeline. What if there was a better way to handle your meetings, prepare your sales pitches, and nail your next deal, even while you’re on the move? Cue ForceManager, a revolutionary CRM app which acts as a virtual assistant for field sales reps. Transformation Story Harnessing the power of artificial intelligence To create a pioneering version of its app, ForceManager joined forces with IBM to embrace artificial intelligence capabilities powered by IBM® Watson® services hosted in the IBM Cloud. With native apps for smartphones, tablets and the Apple Watch, ForceManager is designed to keep field sales reps on track while they travel. The latest version of the ForceManager app combines the power of IBM Watson Conversation, IBM Watson Dialog, IBM Watson Text to Speech, IBM Watson Speech to Text and IBM Watson Natural Language Classifier services to allow sales reps to converse with it in natural language. Using hands-free voice commands, sales reps can check their schedules and leads, map the route to the next meeting, get up to speed on accounts and log their customer interactions while on the move. Results Story Boosting productivity, slashing inefficiencies By injecting the power of IBM Watson services into its mobile CRM app, ForceManager has been transformed into an AI personal assistant that unlocks greater productivity for field sales reps. “Field reps like the latest version of ForceManager so much that the adoption rates have grown to a staggering 80 percent,” remarks Oscar Maciá, CEO and Co-founder, ForceManager. “Because they are using the app more, field reps have also increased their sales activity by up to 20 percent, with an 18 percent boost in overall sales driven by new AI capabilities.” By ditching their unwieldy CRM systems, field sales reps can put their precious time to better use. Oscar Maciá continues: “Field reps can now convert some of the time spent travelling – which can be up to 30 percent of their daily schedule – into preparation for customer visits and recording interactions, they arrive at meetings better equipped, which in turns translates into more convincing sales pitches and a higher number of successful deals.” In addition, because ForceManager can be updated in a matter of seconds, managers gain more complete, real-time visibility into the sales pipeline. Oscar Maciá notes: “One of our clients employs 4,000 sales reps, and each one of them reports approximately 20 activities per day. With ForceManager, field sales reps can now collect, access, and analyze the information in a more structured way, and managers have immediate visibility. As a result, managers don’t waste time trying to get an overview of performance – it’s at their fingertips whenever they need it.” He concludes: “This project with IBM was a huge success, but we have only scratched the surface. We are confident that we can achieve so much more with these solutions in the future. On our ambitious roadmap, we plan to incorporate several other Watson services into ForceManager, so the sky is really the limit.”