1. Communication with Affected
Communities
30 years of work for the Internews Humanitarian Program

2. WHO ARE WE AND WHAT DO
WE DO

8. Improving the quality of humanitarian
assistance through enhanced information
exchange
between
crisis-affected
populations and aid agencies.
The CDAC Network’s purpose is to position two-way
communication with affected people at the heart of
resilience-building, preparedness and response. This will
enhance the effectiveness of aid; foster greater
accountability and transparency; and improve the
outcomes experienced by affected people.

9. Central African Republic: a pilot
project in collaboration with
UNOCHA and Ushahidi

10. 11 Community Radios
Boali:
Radio ICDI
Bambari:
-Radio Bè-Oko
-Radio Linga
Paoua:
Radio Voix de la Péndé
Obo:
Radio Zéréda
Bouar:
Radio Maïgaro
Berberati:
Radio Zoukpana
Nola:
Radio Kuli Ndunga
Bangui :
-Radio Notre Dame
-Radio Néhémie
Mbaïki :
Radio Songo

11. Birao
20 Community
Correspondents
Sam Ouaddja
Ndélé
Kabo
Zacko
Sido
Mboki
Kagabandoro
Zemio
Bria
Bangassou
Rafai
Grimari
Kouango

12. The Workflow
COMMUNITIES
LOCAL AUTOHORITIES
(Gov/churches)
COMMUNITY RADIOS
& CORRESPONDENTS
HUMANITARIAN
COMMUNITY

14. Examining the performance of the
innovation in relation to existing practice

15. Information Needs Assessments:
Dadaab 2011 and 2013

18. Training and
capacity building
for the Journalists
Creation of a two
way
communication
system in bw the
local community
and the radio
(voice and phone)
Training and
capacity building
for the
humanitarian
community
Components
Creation of a stable
and reliable
mechanisms to
connect
humanitarians,
local media and
Communities
Building of a radio
station to cover the
5 Camps

19. Mali: Humanitarian Information
Service

20. Mali Humanitarian Information Service (HIS)
The HIS will be a platform for interactivity and dialogue between humanitarian
organizations and local audiences. The Mali HIS will consist of a daily 20-min
humanitarian radio program that will be broadcast in a 10-radio network across
the country and through a selected number of radios in Timbuktu, Gao and Kidal.
The radio program will include humanitarian news, features, interviews with
humanitarian workers and beneficiaries, call-in segments with participation from
the audience and live studio guest discussions with humanitarian officials,
providing vital information to audiences about current and planned relief efforts,
health advisories, information on education or civil and human rights, and
humanitarian principles, to name a few.
The radio program will also offer an overview of the range and diversity of the
work humanitarian agencies do in Mali and thereby increase public understanding
of their contribution and the principles that guide their action.
The Mali HIS will also leverage SMS, mobile technology and social media to
transmit humanitarian messages and engage in 2-way communication with local
communities.

21. Humanitarian
news and
information
bulletins
Did you
know?
segment:
Q&A with the
audience
Broadcast of
Public Service
Announcements
“humanitarian
messages”
The
Proposal:
Feature
stories on
humanitarian
principles
and issues
Interviews and call-in
segments to foster
understanding on
humanitarian
principles and
audiences’
participation

22. Chad 2005 – 2012: building radio
stations to provide vital information
to Darfuri Refugees

24. Carrefour des femmes (Women’s Crossroads) is a groundbreaking
program produced in Eastern Chad by Radio Sila, a locally-run
station serving Darfur refugees and internally displaced Chadians.
The program topics include domestic violence, early marriage,
polygamy, gender discrimination in the home and workplace, rape,
unwanted pregnancies, and family planning. It strives to
demonstrate the strength and power of women, with shows on
female role models succeeding in different walks of life, economic
opportunities, education and more.

25. Communication with Affected
Communities: challenges and risks

29. It is not about giving people a voice…..

30. They have it already!

31. It’s not
about the
technology

32. It’s about the people!

34. THANK YOU!
AAYALA@INTERNEWS.ORG
@ANAHI_AYALA
@INFO_INNOVATION