superb

1. 1
Foundations
of Information
Systems
in Business

2. AN IS FRAMEWORK FOR
BUSINESS
PROFESSIONALS
Information
System
Foundation
Concepts
Information
Technology
Business
Applications
Development
Processes
Management
Challenges

3. WHAT IS AN
INFORMATION SYSTEM?
Input of
Data
Resources
Processing
Data
Output of
Information
Products
Control of System Performance
Storage of Data Resources

4. WHAT IS A SYSTEM?
Manufacturing
Process
Input of
Raw Materials
Output of
Finished Products
Environment
Other Systems
Control by
Management
Control
Signals
Control
Signals
Feedback
Signals
Feedback
Signals
System Boundary

5. COMPONENTS OF AN
INFORMATION SYSTEM

6. DATA VERSUS
INFORMATION
Monthly Sales Report
for West Region
Sales Rep: Charles Mann
Emp No. 79154
Item Qty Sold Price
TM Shoes 1200 $100

7. ATTRIBUTES OF
INFORMATION QUALITY

8. Name
Field
Payroll
Record
Payroll
File
Personnel
Database
LOGICAL DATA
ELEMENTS

9. MAJOR ROLES OF IS
Support
Strategies for
Competitive Advantage
Support
Business Decision Making
Support
Business Processes and Operations

10. HISTORY OF THE ROLE
OF IS
Data
Processing
Management
Reporting
Decision
Support
Strategic &
End User
Electronic
Commerce
1950-1960 1960-1970 1970-1980 1980-1990 1990-2000
Electronic
Data
Processing
- TPS
Management
Information
Systems
Decision
Support
Systems
- Ad hoc
Reports
End User
Computing
Exec Info Sys
Expert Systems
SIS
Electronic
Business &
Commerce
-Internetworked
E-Business &
Commerce

11. THE E-BUSINESS ENTERPRISE
Manufacturing
and
Production
Engineering &
Research
Accounting,
and Finance
Suppliers and Other Business Partners
Supply Chain Management
Procurement, Distribution, and Logistics
Customer Relationship Management
Marketing Sales Customer Service
Consumer and Business Customers
Company
Boundary
Intranets
The Internet
Extranets
Extranets

12. E-BUSINESS, E-
COMMERCE &
E-MARKETING

13. Category
(type) of IS
Operation
s Support
Systems
Transactio
n
Processing
Systems
Process
Control
Systems
Enterprise
Collaborat
ion
Systems
Manageme
nt Support
Systems
Manageme
nt
Informatio
n Systems
Decision
Support
Systems
Executive
Informatio
n Systems
Other Categories …
Expert Systems
Knowledge Management Systems
Functional Business Systems
Strategic Information Systems
Cross-Functional Information Systems

14. THE INFORMATION SYSTEMS
DEVELOPMENT PROCESS

15. MANAGEMENT CHALLENGES OF THE E-
BUSINESS ENTERPRISE
•Business Strategies
•Business Processes
•Business Needs
•Customer Relationships
•Business Partners
•Suppliers
•Business Customers
Ethical Considerations
Potential Risks?
Potential Laws?
Possible Responses?
•IS Human Resources
•IS Development
•IT Infrastructure
•IS Performance
•Organization Structure
•and Culture
•User Acceptance