18. Maintenance Cost Example Should the firm contract for maintenance on their printers? Average cost of breakdown = $300 Use service contract - cost RM150 per month and average breakdown is 1 per month. Number of Breakdowns Number of Months That Breakdowns Occurred 0 2 1 8 2 6 3 4 Total: 20
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Editor's Notes
You might discuss the meaning of redundancy.
You might stress at this point that employee involvement is crucial.
Employee involvement, the key to maintenance? By this time, the student should be gaining the impression that employee involvement is the key to successful OM.
Examples demonstrating how each of the benefits is incurred would be worthwhile.
Ask students to identify some of the pros and cons of the various possibilities.
Is this an example of job enlargement or job enrichment?