The document introduces the concept of an Agile Finance Department of the future that can eliminate "Shadow Finance" and improve productivity throughout a company. It states that operations staff can spend up to a day a week, or the equivalent of 80 full-time employees, on finance and administrative tasks in a 400 employee company. It proposes that the finance departments of the future can eliminate these unnecessary tasks through massive productivity gains. It then discusses how shadow finance can prevent growth, reduce productivity, create risk and waste, and affect staff engagement. Finally, it provides an example of how the company White Squires can help analyze processes, identify opportunities, and create a roadmap to transition to an improved finance model.

1. INTRODUCING
The Agile Finance Department
Of The Future
Your Roadmap To Eliminating Shadow Finance And
Creating Lasting Improvements Your Business

2. Is Shadow Finance Killing
Your Productivity?
Independent research suggests that on average,
people in Operation areas of a business can spend up
to ONE THIRD of their time on Admin tasks.
In our experience working with CFO's of mid-tiered
Australian companies, we've found that Ops staff can
spend "a day a week on Finance and Admin work.
In a 400 Employee Company, That's 18 000 Man
Days Or The Equivillance of 80 Full Time Employees
The Finance Departments of the future eliminate these
unnecessary tasks creating massive productivity gains
throughout the entire company.
Study conducted by DJS Research on behalf of Unit4 in May 2017. Includes findings from
1,505 respondents working in an office environment at companies with at least 100 staff
members across 11 countries.

3. Prevents
Growth
By Reducing The
Amount Of Time For
New Business
Development Work
Reduces
Productivity
Creates
Risk
Creates
Waste
By Reducing The
Time Revenue
Generating Staff
Can Spend On
Billable Activitities
Due To Poor
Controls And
Oversight.
Through Inefficient
Non-Standard
Processes
Affects Staff
Engagement
Because Finance And
Administration Tasks
Is NOT What They
Came Here To Do
How Much Is Shadow Finance Costing Your Company?
How Does Shadow Finance Kill
Productivity?

4. Most People Think Finance
Transformation Is Improving Process
Efficiency Within The Finance
Department
But the real opportunity of eliminating Shadow Finance
lies outside of the walls of the finance department within
the operations area of a business.

5. How White Squires Can Help You Uncover
And Eliminate Shadow Finance
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We analyse your finance processes
across the organisation to help
identify waste and inefficiency.
We then analyse your core finance
team to determine any gaps in
capabilities. Through this process we
identify opportunities to eliminate
shadow finance and improve
outcomes across the business
Current State Future State Roadmap
Through consultation with all key
stakeholders we build consensus
around the Target Operating Model
for your finance organisation.
Helping you agree on the projects
and initiatives which will improve
productivity and efficiency within
your business.
We put all our findings together into
a full costed business case and
project plan.
Through this, we help create buy in
from your finance staff, helping them
to become the leaders in innovation
and continuous improvement in
your business.
Where Are You
Right Now
How Are You Going
To Get There
Where Would You
Like To Go

6. Provide you with independent and thorough analysis of the business
processes underpinning your customer experience (CX)
Benchmark your processes against industry standards to create baselines
for improvement targets
Clearly identify gaps in technology and resourcing while fully analysising
the business case to close those gaps
Introduce new "Change" mindset to lay foundations for good governance
in culture of continuous improvement
Provide you with detailed action plan with clear timelines and
accountabilities for delivering business transformation
Our Discovery Process Will Help You Uncover The
Areas of Significant Value And Will...

7. How A New Enterprise Shared Service Centre (ESSC) Helped Grow
Global Real Estate Management Firm From $35 Million to $50
Million in Four Years With ZERO Additional Cost
Challenges OutcomesTransformation
• Documented standard operating
procedures and set Key Performance
Measures for transaction processing
tasks
• Managed the transition of 8 roles from
Melbourne to Sydney
• Managed the selection of a BPO
provider and the transition of work to
their offshore processing center
• Developed performance measures to
monitor and manage activity of staff in
and outside of the ESSC
• Selected & implemented an Enterprise
workflow solution
• Reduced the overall costs of Shared
Services by 10%
• Reduced headcount in Shared Services
by 3 FTE
• Improved Productivity by 25%
• Reduced Error Rates by 15%
• Reduced paper use by 80%
• Reduced errors and double handling
• Increased frontline capacity by 10% so
property managers could spend more
time with tenants
With their outdated and inefficient
processes the Australian arm of one of
the worlds largest real estate
management firms were facing
increasing competition and pressure on
their profit margins.
There were many…
• Reliance on manual transaction
processing and processes
• Key Processes Were Decentralized
Across Two Offices
• Too many resources were being used
up in non-front line roles

8. How To Successfully Transition Payroll For 3,500 Staff To An
Offshore BPO Without Any Disruption To The Business
Challenges OutcomesTransformation
• Mapped and documented the system
architecture and payroll processes for the
client for the first time ever
• Mapped the system gaps between the
old and the new
• Initiated significant improvements to
transaction processes, reporting and
internal control management processes
• Brokered the negotiation process
between Executive management and the
various BPO providers
• Project Managed the Executive meetings
and communications processes throughout
the life of the project
• Identified opportunities to significantly
reduce paper use
• Negotiated a reduction in the expected
ongoing processing costs by 18%
• Identified opportunities for the onshore
Payroll manager to improve productivity
by 15% even before the transition to the
new service
• Delivered the project at 5% under
budget
• Minimised the impact on Exec
management time during the negotiating
process
Due to a global ERP roll out, this leading
Real Estate Services firm were forced to
find an alternative solution to their in house
payroll processing.
With so many unknown variables at the
beginning of the project, they needed an
experienced firm to assist.
The key objectives for White Squires were...
• Review & Streamline Payroll
Processing And Reporting
• Qualify Suitable Alternative Vendor
Offerings
• Broker Smooth Transition To Cloud
Payroll Solution.

9. What Value
Can We
Help You
Uncover?
Schedule Your Discovery Call
White Squires
Level 10 20 Martin Place,
Sydney, NSW, 2000, Australia
ABN: 50 131 949 427
Telephone: +617 3161 2923
Mobile: +61 413 509 692
Email: BrendanSheehan@WhiteSquires.com
Contact Information
To find out more about how White Squires can help you uncover
massive value for your company, please call and schedule your no
obligation discovery call now.

10. Brendan Sheehan
Is your team equipped
and well-balanced?
Presentations are communication tools
that can be used as demonstrations,
lectures, speeches, reports, and more.
Most of the time, they’re presented
before an audience.
As a member of ACCA's Global Council Brendan is helping shape the
direction of the accounting profession with massive insights into the
strategies that leading organisations are using to create the Finance
teams of the future.
He has nearly 30 years experience helping organisations around the
world to create Finance Departments that can support decision making
and drive profitable, scalable growth.
Brendan leads a team of Transformation Experts and Business Analysts
which have successfully delivered transformations for companies like
Colliers International, JLL, Cushman & Wakefield, Ausgrid, TNT,
Brisbane Airport, and many more, helping them improve process
efficiency, productivity and the quality of the information they use to
make decisions…consistently delivering returns for my clients of
between $500k and $5M.
CEO