6. Choosing the Right Tool for the Right Task Type of Technology Type of Tasks Sharing and Collecting Information Discussing and Brainstorming Collaborative Decision-Making Negotiating Technical or Interpersonal Conflicts Angel Discussion Forum Effective Ineffective Ineffective Ineffective Teleconference / Phone Call Effective Effective Effective Somewhat Effective Videoconference/webcam Effective Somewhat Effective Effective Not Effective E-mail Effective Somewhat Effective Not effective Not Effective Voice Mail Somewhat Effective Not Effective Not Effective Not Effective Face to Face Highly Effective Highly Effective Highly Effective Highly Effective