The document discusses various banking and postal services in India. It provides details on electronic banking (e-banking) services like ATMs, internet banking, mobile banking, and debit/credit cards. It also outlines the key benefits of e-banking for both customers and banks. Additionally, the document outlines various postal services in India like Speed Post and Instant Money Order Service, as well as financial schemes supported through post offices like Public Provident Fund and Savings Bank Accounts.

1. Business services
Made by-vibhu goel

8. Banking services

9. Bank Draft
Bankers Cheque
Real Time Gross Settlement (RTGS)
National Electronic Fund Transfer (NEFT)
Cash Credits
Bank overdraft

10. E-BANKING

11. What is E-banking?
 In a broad sense, it is the use of electronic means to transfer funds
directly from one account to another, rather than by cheque or cash.
 The term online banking was first started in 80’s
 E-banking is a delivery of banking services and products through
 the internet, the cell phone, etc.
 E-banking is an upshot of Globalization.

12. E-banking vis-A-vis Traditional banking
 Speed
 Accessibility
 Electronic documentation
 Time saving
 Satisfaction to the customer
 Complimentary to traditional banking
 Geographical boundaries surpassed

13. Why E-banking?
From the banking point of view;
 Differentiation of products from the others.
 A combination of regulatory and competitive reasons.
 Stress on branchless banking.
 Increasing volumes of banking transactions.
 Providing customers with cost effective services
From customer point of view;
 Convenience
 Low cost banking

14.  Automated teller machine
 Tele banking
 Plastic cards
 E-cheque
 Internet banking
 Virtual banking
Specific technology discussed,
 ATM
 Internet banking
 Mobile banking
 Telephone banking
 Debit cards

15. The Future of
ATMs
Instant cash
deposit
Pay income
tax
Virtual cash on your
mobile phone
Braille on
keyboards
Print on
Demand
Instant
cheque
deposit
Voice aided
Machines
More secure
transaction

16. Internet banking

17. Plastic cards

18. Advantages of E-banking
Transparency and disclosure practices
Facilitate the offering of more services
Increase customer satisfaction and loyalty
Competitive advantage for banks
Reduce customer attrition
Reduces the time, cost and effort in the interaction

19.  Risk factors
 Transaction and security risk
 Technology risk
 Strategic risk
 Legal risk
 Cross border risk
 Issues
 Legal issues
 Regulatory issues
 Supervisory issues
risks and issues
involved in
e-banking

20. Insurane:concept
and
principle

21. DEFINITION
In financial sense
• It is a social device in which
a group of individuals (insured)
transfer risk to another party (insurer)
in order to combine loss experienced,
which
o permits statistical prediction of losses and
o provides for payment of losses from funds
contributed (premium) by all members
who transferred risk
21

22. Definition (Contd.)
In legal sense
 It is a contract by which
one party (Insurer)
in consideration of price paid to him
proportionate to risk provides security to
the other party (Insured) that
o he shall not suffer loss, damage or prejudice
by the happening of certain specified events.
 Insurance is meant to protect insured
against uncertain events which may cause
disadvantage to him
22

23. FUNDAMENTAL ADVANTAGES
23
 Transfer of risk from one person (Insured) to
another (Insurer)
 Sharing (Pooling) of losses on some
equitable basis such that
 fortuitous (random) losses will be indemnified
(paid)
 Reduction in tension and fear
 Credit multiplication
 Revenue for investment

24.  Principle of Uberrimae Fides (Utmost
Good Faith) –
 A positive duty voluntarily to disclose,
accurately and fully, all facts material to the
risk being proposed, whether requested or
not.
 Non-disclosure of any fact may be
unintentional on the part of the insured.
 Even so such a contract is rendered voidable
at the insurer’s option and it can refuse any
compensation.
 Any concealment of material facts is
considered intentional.
FUNDAMENTAL PRINCIPLES OF
INSURANCE
24

25. Fundamental Principles Of
Insurance (Contd.)
 Principle of Indemnity
• On the happening of insured event for which
insurance policy is taken up insured should
be replenished the amount of loss
• Insured should not derive any unwarranted
benefit from a loss
• Made in following ways
 Cash payment
 Repair
 Replacement
 Reinstatement

26. Fundamental Principles Of
Insurance (Contd.)
 Principle of Subrogation
• Restitution of rights of an assured in favour
of Insurer against third party for any
damages caused by him in place of assured
after Insurer has indemnified him for the loss
• Objectives of the principle:
i. Prevents insured from profiting from damage.
ii. Enforces rule of law that guilty is brought to
book and made to pay for the loss.
iii.Helps Insurer to partially or fully recover
amount paid for loss.
iv. Helps to lower insurance rates.
26

27.  Principle of Contribution
 It means indemnity provided for loss
occurring on asset, which is insured with
several insurers has to be shared pro rata
 Corollary of doctrine of Indemnity and hence
is applicable in case of GI.
 Requisites
 Insured asset/Person (in case of
hospitalization insurance) must be common
to all policies
 Risk insured against must be common to all
policies
 All policies must be in force during the
occurrence of loss
Fundamental Principles Of
Insurance (Contd.)

28. Fundamental Principles
Of Insurance (Contd.)
28Principle of Proximate Cause
 Literally means nearest cause or direct cause.
Immediate cause of mishap, which resulted
in the loss.
 While determining ‘proximate cause’
sequence of events according to their time of
occurrence is irrelevant.
 Many court judgments act as precedents in
arriving at decisions while making
settlements.
 The insurance company is liable to indemnify
only against the insured perils.

29. CLASSIFICATION OF INSURANCE
LIFE
GENERAL
(NON-LIFE)
PURE TERM FIRE MARINE MOTOR
ENGINEERING
AVIATION AGRICULTURAL
CONSEQUENTIAL (LOSS)
FIRE
LIABILITY

30. Type of insurance
Home InsuranceLife Insurance
Property Insurance
Health Insurance
Auto Insurance

31. Life insurance provides a monetary benefit to a descendant's family or other
designated beneficiary, and may specifically provide for income to an insured
person's family, burial, funeral and other final expenses. Life insurance policies
often allow the option of having the proceeds paid to the beneficiary either in a
lump sum cash payment or an annuity.
Annuities provide a stream of payments and are generally classified as
insurance because they are issued by insurance companies, are regulated as
insurance, and require the same kinds of actuarial and investment
management expertise that life insurance requires.
Life Insurance

32. Health
Insurance
Health insurance policies issued
by publicly-funded health programs, such
as cost of medical treatments.
Dental insurance, like medical
insurance, is protects policyholders for
dental costs. In the U.S. and Canada,
dental insurance is often part of an
employer's benefits package, along with
health insurance.

33. Fire insurance
Fire insurance is a insurance that cover property,
such as home shop or other fixed asset protection against fire, burn
Etc..
It also cover distraction of property due to fire

34. Marineinsurance
Marine insurance and marine cargo insurance cover the loss or
damage of vessels at sea or on inland waterways, and of cargo in transit,
regardless of the method of transit but excludes losses that can be recovered
from the carrier or the carrier's insurance. Many marine insurance underwriters
will include "time element" coverage in such policies, which extends the indemnity
to cover loss of profit and other business expenses attributable to the delay
caused by a covered loss.

35. 
All-risk insurance
Bloodstock insurance
Business interruption insurance
Collateral protection insurance.
Legal expenses insurance
Locked funds insurance
Livestock
Nuclear incident insurance
Pet insurance.
Pollution insurance
Travel insurance
Other types

36. Postal services
And
scheme

37.  Speed Post-

 The very high speed express service for letters and documents. Speed Post links more than
1200 towns in India, with 290 Speed Post Centres in the national network and around 1000
Speed Post Centres in the state network. For regular users, Speed Post provides delivery
‘anywhere in India’ under contractual service. Speed Post offers a money-back guarantee,
under which the Speed Post fee will be refunded if the consignment is not delivered within
the published delivery norms..

 Instant Money Order Service (iMO)-
 The instant domestic money is available in 717 post offices. However no International
Money Order facility is available
 international Money Transfer-
 As a result of the collaboration of the Department of Posts with the Western Union
Financial Services, state of the art international money transfer service is now available
through post offices in India. This enables instantaneous remittance of money from 185
countries to India. The recipients can in fact collect the money in minutes after the sender
has made the remittance.
services

38. schemes
 Non-postal services-
 The post office has also traditionally served as a financial
institution for millions of people in rural India. Currently these
are some of the activities being supported:
 Public Provident Fund
 National Savings Certificate
 Kisan Vikas Patra
 Savings Bank Account
 Monthly Income Scheme
 Recurring Deposit Account
 National Savings Scheme 1992 - discontinued from 01.11.2002
 Post Office Time Deposit

39. TELECOMSERVICES

40. Services
 Cable services
 Cellular mobile services
 Radio paging services
 Fixed line services
 VSAT services
 DTH services