SlideShare a Scribd company logo
Sell More!
 Maximizing Your Sales
Farmers’ Market Federation of
New York
 Visit markets, take notes
Resources
Resources
mike@asapconnections.org
david@asapconnections.org
Participant Survey
 Experienced market
vendors?
 What do you sell?
(or want to sell)
 Are you a salesperson?
Why do they show up?
Different types of customers
What are they looking for?
Friendly and Authentic
Increasing sales . . . ?
 attract more customers
 increase frequency of visits
 increase per sale totals
#1 – attract more customers
#2 – increase frequency of visits
once a month every week
#3 – increase amount purchased
$ 10 per sale
$ 15 per sale
Selling More
presentation
invitation
information
Presentation - abundance
Presentation – less can be more
Presentation - color by design
Presentation – stand-ins
Presentation – time well spent
 Option 1
set up, sell, pack up
 Option 2
set up, sell, restock, reset, sell,
rearrange, restock, reset, repeat
Presentation – time well spent
be creative
Information - signs & labels
signs & labels
signs & labels
signs & labels
more information is better
accessibility
Invitation
Invitation - sampling
sampling
Invitation - demos
 art/craft
 plant care
 simple recipes
 other?
Invitation – sales speak
a. Would you like to try some cheese?
b. Have you tasted our cheese?
c. Have some cheese.
Invitation – sales speak
a. Can I get you anything else?
b. What else can I help you with?
c. What else can I help you with . . . we
have fresh salad mix (or fresh cuts of
meats or featured whatever) . . . .
Invitation – sales speak
a. Hello.
b. Hi Sue (Steve, Laura, etc.).
c. How are you today?.
d. I’ll be right with you.
Invitation – sales speak
a. Thank you.
b. Thank you, see you next week.
c. Thank you, we’ll be having
something wonderful next week.
Invitation – unspoken impacts
Researcher estimate that a least 60% of a
conversation or message comes from
nonverbal factors such as eye behavior,
gestures, posture, and voice.
from:
Selling Strategies for Local Food Producers
University of Missouri Extension
Invitation – unspoken impacts
 make eye contact
 listen, acknowledge
 smile
 stay active & engaged
Invitation – getting to know you
 personnel connections
 names are important
 tell a story
 conversation starters
Invitation – buy more options
Invitation – buy more options
Invitation – shop weekly
 frequent shopper cards
 weekly previews
 product list /schedule
 “See you next week!”
 contests or prizes
Step back and evaluate
Visit markets, take notes
Think like a customer again
Sold Out (see you next week)
Appalachian Grown Cost Share
Workshop evaluation
Comments, questions, concerns

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Business of Farming Conference 2016: Sell More! Improving Sales at Your Farmers Market