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HOW TO BE A
RAINMAKER
Jeffrey J. Fox
Inspired by Native American tradition, the Rainmaker is one who uses his
power to bring rain to nourish crops that feed the tribe. In sales, a rainmaker is
the revenue-bringer to a company. She brings the very lifeblood of the
organization and makes the cash register ring. Here are the rules to being the
Rainmaker, the salesperson that gets and keeps customers.
The Big Idea
• Cherish customers at all times.
• Treat customers as you would your
best friend.
• Listen to customers to decipher
their needs.
• Give the customers what they
need.
• Price your product to its dollarized
value
• Show customers the dollarized
value of what they will get
• Teach customers to want what they
need.
Rainmaker Credo
Rainmaker Credo
• Make your product the way the customer
wants it.
• Get your product to the customer when
they want it.
• Give your customers a little extra, more
than they expect.
• Remind customers of the dollarized value
they received.
• Thank each customer sincerely and often.
• Help customers pay you, so they won’t be
embarrassed and go elsewhere.
• Ask to do it again.
Why should I do business
with you?
Marketing’s First
Commandment:
• Treat customers as yourself
• Make them feel good
• Don’t overcharge
• Don’t put them on hold
• Deliver every promise and then some
• SERVICE is the keyword
The customer
doesn’t care
about you
Always plan every
sales call
Fish where the big fish
are
Fish where the big fish
are
Show
them
the
money!
Earthquakes
don’t count!
Killer sales
question
round 1
“Do you have your
appointment calendar
on hand?”
Always take the best
seat in the restaurant
Don’t drink coffee
on a sales call
You’re not at lunch
to eat lunch!
Never wear a pen in
your shirt pocket
Killer sales question
round 2
“Would you like to look into the facts and
decide for yourself if they make sense?”
Turn customer
objections into
customer objectives
Always make a mid-
job, next-job
recommendation
Treat everyone you meet as
a potential client
client
client client
CLIENT
Heed the biggest buy signal
Killer sales
question round
3
“Yes, that is a good brand. Would
you like to know our points of
difference?”
Always return every call
every day
Learn the miles
per gallon of
selling
If it takes 10 calls to make 1
close, will you only plan 8 calls?
If you can only make 300 calls in
a year, will you target 50 clients?
Beware the myth of
time and territory
management.
Always taste
the wine
before a
wine tasting.
Dare to be dumb
Always do an
investment return
analysis
Always be on “high
receive”
“Onionize”
Never be in a meeting
Present for show, close for dough.
Advice to a baby-sitter
“Everything was fine!”
Killer sales
question round 4
“Is there anything else that is
keeping you from going ahead?”
• If you give a sample, get an agreement to
test.
• If you give a product demonstration, first
get an agreement to buy if the demo
proves the product works as claimed.
• If you give a brochure, get an
appointment.
• If you give a discount, get more volume.
• If you give a free drink, get a next dinner.
• If you give a favor, get a due bill.
• If you give a solution, get paid.
Sell on Friday Afternoons
Or early morning for less interruption
“Break the ice” at the end of the sales call.
Four steps to the sale:
• Getting a lead, referral, an introduction
to the decision-maker
• Getting an appointment to meet the
decision-maker
• Meeting the decision-maker face-to-
face.
• Getting a commitment to a close or to
an action that leads directly to a close.
Don’t make cold calls.
Show the chain. Sell the
first link.
Killer sales question round 5
“Why don’t you
give it a try?”
Be the best-dressed
person you will
meet today
Why breakfast
meetings bring rain.
• Customers know a breakfast meeting is an
unusual investment in time. It is a positive buy
signal.
• Breakfast is less expensive than lunch or dinner.
• Breakfast saves your customer time. The venue
should be on the customer’s route to work.
• Breakfast meetings are less prone to
cancellation. The day’s interruptions haven’t
begun yet.
• Don’t walk out of the restaurant with your
customer. Allow him to leave in peace and
privacy. Excuse yourself to make a phone call.
• Breakfast meetings jumpstart your sales call for
the day, long before others have even started
Here’s my
card.
^ Killer sales
question round 6
“Have we covered everything that’s important to you?
Thank
You
Just do it:
• Send a handwritten note.
• Clip and send an article of interest.
• Talk to a satisfied client and ask who else you might help.
• Send a thank-you gift to someone who referred you.
• Give your business card to someone with influence.
• Send a letter to the editor of a magazine your customers read.
• Add fifteen people to your mailing list.
• Leave a compelling e-mail.
• Make an appointment.
• Call a client you haven’t spoken to in two years.

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Sales advice: How to become a Rainmaker

  • 1. HOW TO BE A RAINMAKER Jeffrey J. Fox
  • 2. Inspired by Native American tradition, the Rainmaker is one who uses his power to bring rain to nourish crops that feed the tribe. In sales, a rainmaker is the revenue-bringer to a company. She brings the very lifeblood of the organization and makes the cash register ring. Here are the rules to being the Rainmaker, the salesperson that gets and keeps customers. The Big Idea
  • 3. • Cherish customers at all times. • Treat customers as you would your best friend. • Listen to customers to decipher their needs. • Give the customers what they need. • Price your product to its dollarized value • Show customers the dollarized value of what they will get • Teach customers to want what they need. Rainmaker Credo
  • 4. Rainmaker Credo • Make your product the way the customer wants it. • Get your product to the customer when they want it. • Give your customers a little extra, more than they expect. • Remind customers of the dollarized value they received. • Thank each customer sincerely and often. • Help customers pay you, so they won’t be embarrassed and go elsewhere. • Ask to do it again.
  • 5. Why should I do business with you?
  • 6. Marketing’s First Commandment: • Treat customers as yourself • Make them feel good • Don’t overcharge • Don’t put them on hold • Deliver every promise and then some • SERVICE is the keyword The customer doesn’t care about you
  • 8. Fish where the big fish are
  • 9. Fish where the big fish are Show them the money!
  • 11. Killer sales question round 1 “Do you have your appointment calendar on hand?”
  • 12. Always take the best seat in the restaurant
  • 13. Don’t drink coffee on a sales call
  • 14. You’re not at lunch to eat lunch!
  • 15. Never wear a pen in your shirt pocket
  • 16. Killer sales question round 2 “Would you like to look into the facts and decide for yourself if they make sense?”
  • 18. Always make a mid- job, next-job recommendation
  • 19. Treat everyone you meet as a potential client client client client CLIENT
  • 20. Heed the biggest buy signal
  • 21. Killer sales question round 3 “Yes, that is a good brand. Would you like to know our points of difference?”
  • 22. Always return every call every day
  • 23. Learn the miles per gallon of selling If it takes 10 calls to make 1 close, will you only plan 8 calls? If you can only make 300 calls in a year, will you target 50 clients?
  • 24. Beware the myth of time and territory management.
  • 25. Always taste the wine before a wine tasting.
  • 26. Dare to be dumb
  • 27. Always do an investment return analysis
  • 28. Always be on “high receive”
  • 30. Never be in a meeting
  • 31. Present for show, close for dough.
  • 32. Advice to a baby-sitter “Everything was fine!”
  • 33. Killer sales question round 4 “Is there anything else that is keeping you from going ahead?” • If you give a sample, get an agreement to test. • If you give a product demonstration, first get an agreement to buy if the demo proves the product works as claimed. • If you give a brochure, get an appointment. • If you give a discount, get more volume. • If you give a free drink, get a next dinner. • If you give a favor, get a due bill. • If you give a solution, get paid.
  • 34. Sell on Friday Afternoons Or early morning for less interruption
  • 35. “Break the ice” at the end of the sales call.
  • 36. Four steps to the sale: • Getting a lead, referral, an introduction to the decision-maker • Getting an appointment to meet the decision-maker • Meeting the decision-maker face-to- face. • Getting a commitment to a close or to an action that leads directly to a close.
  • 38. Show the chain. Sell the first link.
  • 39. Killer sales question round 5 “Why don’t you give it a try?”
  • 40. Be the best-dressed person you will meet today
  • 41. Why breakfast meetings bring rain. • Customers know a breakfast meeting is an unusual investment in time. It is a positive buy signal. • Breakfast is less expensive than lunch or dinner. • Breakfast saves your customer time. The venue should be on the customer’s route to work. • Breakfast meetings are less prone to cancellation. The day’s interruptions haven’t begun yet. • Don’t walk out of the restaurant with your customer. Allow him to leave in peace and privacy. Excuse yourself to make a phone call. • Breakfast meetings jumpstart your sales call for the day, long before others have even started
  • 43. ^ Killer sales question round 6 “Have we covered everything that’s important to you?
  • 44. Thank You Just do it: • Send a handwritten note. • Clip and send an article of interest. • Talk to a satisfied client and ask who else you might help. • Send a thank-you gift to someone who referred you. • Give your business card to someone with influence. • Send a letter to the editor of a magazine your customers read. • Add fifteen people to your mailing list. • Leave a compelling e-mail. • Make an appointment. • Call a client you haven’t spoken to in two years.