Define business ethics
Why its important for business
What is an ethical business
Ethical challenges for business
Identifying ethical issues in business
Rationalization
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The presentation on Equity theory of Motivation starting with history, the theory, inputs and outputs followed by consequences of inequity gives you the detailed view of Equity theory.
Best for students, trainers, employees, etc.
Business ethics (also corporate ethics) is a form of applied ethics or professional ethics that examines ethical principles and moral or ethical problems that arise in a business environment. It applies to all aspects of business conduct and is relevant to the conduct of individuals and entire organizations
1. Which of the following is a concern employees of an expanding bus.docxgasciognecaren
1. Which of the following is a concern employees of an expanding business would have?
A.)Ensure that customer requests are responded to promptly and professionally.
B.)Ensure sensitive information about specialty offerings remains undisclosed until the new location opens.
C.)Ensure that fair hiring and firing practices are incorporated at the new location.
D.)Ensure the team develops strongly in new locations.
Passage to Answer the Question
What Is Ethics?
Ethics
is simply the principles of right and wrong and the morality of the choices involved.
Now, it's also important to define what ethics is
not
. Ethics is not emotions or religion. It's not science or norms of a society, necessarily. It's also not simply following the law, because it's perfectly acceptable to follow the law yet be an unethical person.
term to know Ethics The principles of right and wrong and of the morality of the choices
1a. Business Ethics
Business ethics
is closely tied to what ethics is. It's the principles of right and wrong of the morality of the choices made in the
business
world. Essentially, what we're doing is taking the principles or the definition of ethics and applying it to business.
hint Whether you're looking at business ethics or other types of ethics, ethical people will always follow the same ethical principles
all the time
, not just when it suits them.
term to know Business Ethics The principles of right and wrong and of the morality of the choices made in the business world
1b. Managerial Ethics
Managerial ethics
is simply ethics again. It is the principles of right and wrong and of the morality of the choices made in the context of
management
.
Managerial decisions impact employee behavior. How you hire or fire, the wages that you pay, or the working conditions at your business are all ethical decisions, and they can greatly impact employee attitudes and productivity.
Managerial ethics decisions can also impact behavior toward an organization. Do you have conflicts of interest or allow them? A
conflict of interest
is simply a circumstance in which the judgment of an individual or group may be impaired because of a difference in primary or secondary interest.
Is customer information kept confidential?
Confidentiality
is simply keeping private trusted data out of the hands of the public and other people who don't need to see it.
think about it We hand our personal information, like credit card numbers, to a lot of different people online when we are shopping. What do you think it would do for a business if we suddenly found out that our information wasn't as confidential as we thought it was? That would have a big impact on that particular business.
Collusion
is an attempt by business to conspire to the detriment of customers, businesses, or the general public.
Lastly, managerial ethics decisions can also impact behavior toward economic agent.
Business ethics (also corporate ethics) is a form of applied ethics or professional ethics that examines ethical principles and moral or ethical problems that arise in a business environment. It applies to all aspects of business conduct and is relevant to the conduct of individuals and entire organizations
1. Which of the following is a concern employees of an expanding bus.docxgasciognecaren
1. Which of the following is a concern employees of an expanding business would have?
A.)Ensure that customer requests are responded to promptly and professionally.
B.)Ensure sensitive information about specialty offerings remains undisclosed until the new location opens.
C.)Ensure that fair hiring and firing practices are incorporated at the new location.
D.)Ensure the team develops strongly in new locations.
Passage to Answer the Question
What Is Ethics?
Ethics
is simply the principles of right and wrong and the morality of the choices involved.
Now, it's also important to define what ethics is
not
. Ethics is not emotions or religion. It's not science or norms of a society, necessarily. It's also not simply following the law, because it's perfectly acceptable to follow the law yet be an unethical person.
term to know Ethics The principles of right and wrong and of the morality of the choices
1a. Business Ethics
Business ethics
is closely tied to what ethics is. It's the principles of right and wrong of the morality of the choices made in the
business
world. Essentially, what we're doing is taking the principles or the definition of ethics and applying it to business.
hint Whether you're looking at business ethics or other types of ethics, ethical people will always follow the same ethical principles
all the time
, not just when it suits them.
term to know Business Ethics The principles of right and wrong and of the morality of the choices made in the business world
1b. Managerial Ethics
Managerial ethics
is simply ethics again. It is the principles of right and wrong and of the morality of the choices made in the context of
management
.
Managerial decisions impact employee behavior. How you hire or fire, the wages that you pay, or the working conditions at your business are all ethical decisions, and they can greatly impact employee attitudes and productivity.
Managerial ethics decisions can also impact behavior toward an organization. Do you have conflicts of interest or allow them? A
conflict of interest
is simply a circumstance in which the judgment of an individual or group may be impaired because of a difference in primary or secondary interest.
Is customer information kept confidential?
Confidentiality
is simply keeping private trusted data out of the hands of the public and other people who don't need to see it.
think about it We hand our personal information, like credit card numbers, to a lot of different people online when we are shopping. What do you think it would do for a business if we suddenly found out that our information wasn't as confidential as we thought it was? That would have a big impact on that particular business.
Collusion
is an attempt by business to conspire to the detriment of customers, businesses, or the general public.
Lastly, managerial ethics decisions can also impact behavior toward economic agent.
1.Question on Case Study· You’re a manager for ABC Company·.docxpaynetawnya
1. Question on Case Study
· You’re a manager for ABC Company
· Your boss just told you a big secret he wants you to keep that the company will have to lay off 200 workers. Luckily, your job won’t be affected.
· But a rumor is circulating in the company, and one of the workers who will be let go and is an old friend of yours asks the question. “Am I going to lose my job? I’m about to finalize the purchase of a new house. I need to know”.
· What would you say?
2. Business ethics importance –reasons with examples
Importance of Business Ethics:
Ethical behaviour and corporate social responsibility can bring significant benefits to a business. For example, they may:
· attract customers to the firm's products, thereby boosting sales and profits
· make employees want to stay with the business, reduce labour turnover and therefore increase productivity
· attract more employees wanting to work for the business, reduce recruitment costs and enable the company to get the most talented employees
· attract investors and keep the company's share price high, thereby protecting the business from takeover.
Ethical motivation:
· Employees working for an organization will feel better about themselves and therefore more motivated to work hard.
· Ethical employee = happy employee = motivated employee = productive employee
Balance the needs and wishes of stakeholders:
· Business are not just about money they are about giving back to society, the community.
· Those companies that do so will also have an enhanced reputation and be more profitable.
· There is pressure on business to recognize its responsibilities to society. Business ethics requires businesses to think about the impact of its decisions on people or stakeholders who are directly or indirectly affected by those decisions.
Global challenges:
· Need to learn about the different values and cultures of the regions it operates in.
· Don’t want to offend.
· Lose reputation, lose business.
Ethical pay-off:
· Organizations risk not only losing customers and employees, but being exposed to civil and criminal liability.
· Sound ethical policy reduced risk exposure.
Employee Retention:
· Danger of losing employees who don’t want to work for an unethical organization.
· Significant costs involved in replacing key people.
Prevention & Reduction of Criminal Penalties:
· In addition to the loss of reputation and business, nobody really want to end up in court or even worse jail.
The US Sentencing Commission Guidelines state that to receive a 40% reduction in federal penalties, a company must have “an effective program to detect and prevent violations of the law”.
Preventing civil lawsuits:
· In additional to criminal offences, organizations need to be vigilant to civil offences.
· Discrimination, sexual harassment, favoritism big concerns.
· Sound ethical policies can pre-empt unwanted behaviors.
Market leadership:
· Use ethical behavior as a unique selling feature to stand out in the ma ...
Business Ethics is a form of Applied Ethics. It originates from individuals, organizational
statements or from the legal system. It can be said to be the attitude, culture and manner of doing
business by the business community. Decision Making: It is our means of deciding a course of action. Without it our actions would be random and aimless.
Leadership: The conscious effort to adopt, integrate, and emulate the other 11 principles to guide decisions and behavior in all aspects of professional and personal life.
Accountability: Holding yourself and others responsible for their actions. Commitment to following ethical practices and ensuring others follow ethics guidelines.
Integrity: Incorporates other principles—honesty, trustworthiness, and reliability. Someone with integrity consistently does the right thing and strives to hold themselves to a higher standard.
Respect for others: To foster ethical behavior and environments in the workplace, respecting others is a critical component. Everyone deserves dignity, privacy, equality, opportunity, compassion, and empathy.
Honesty: Truth in all matters is key to fostering an ethical climate. Partial truths, omissions, and under or overstating don't help a business improve its performance. Bad news should be communicated and received in the same manner as good news so that solutions can be developed.
Ethic and governance are more and more important in organisations. What are ethical behaviors or ethical governance ? We propose some definition and pattern to read ethical dilemma.
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1. Business ethics
Define business ethics
Why its important for business
What is an ethical business
Ethical challenges for business
Identifying ethical issues in business
Rationalization
2. BUSINESS ETHICS
How you define business ethics:
Business ethics are moral principles that guide the way a
business behaves. The same principles that determine an
individual’s actions also apply to business.
Its good for a company to act ethically:
It’s in a company’s best interest to act ethically. Trustworthy
companies are better able to attract and keep customers,
talented employees, and capital.
3. WHAT IS AN ETHICAL
BUSINESS
Ethical business must have following attributes:
• Ethical leadership
• Truthfulness
Obeying laws and regulations
Treating employees, customers, investors, and the public fairly
Compete fairly
Commitment to excellence
Priority must be given to your employer’s interest rather then your personal
interest. E.g. sales agent
Clear understanding about right and wrong actions
Accountability
Core values and principles
4. ETHICAL CHALLENGES FOR
BUSINESS
Businesspeople face two types of ethical challenges: ethical dilemmas and
ethical decisions
An ethical dilemma is a morally problematic situation in which you
must choose between two or more alternatives that aren’t equally
acceptable to different groups
5. Ethical decision
An ethical decision entails a “right-versus-wrong” decision
• If you’re presented with what appears to be an ethical decision,
asking yourself the following questions will improve your odds of
• 1. Is the action illegal?
• 2. Is it unfair to some parties?
• 3. If I take it, will I feel bad about it?
• 4. Will I be ashamed to tell my family, friends, coworkers, or
• boss about my action?
• making an ethical choice:
• 5. Would I want my decision written up in the local newspaper?
8. RATIONALIZATION
Rationalizations are fabricated (hence, false) justifications
we make to ourselves and others when we want to do or
have done something we know we shouldn’t. We go to all
the trouble to make up these stories because we care
what others think of us and, more important, we want to
think well of ourselves.
9. Common justifications for
rationalization
My behavior isn’t really illegal or immoral no
clear evidence that the action is wrong.
My action is in everyone’s best interests.
No one will find out what I’ve done.
The company will condone my action and
protect me
Everybody does it
I’m only human
It’s a stupid rule
10. Corporate social responsibility
Corporate Social responsibility refers to the approach
that an organization takes in balancing its
toward different stakeholders when making legal,
economic, ethical, and social decisions.
An organization’s obligations to maximize its long term
positive impacts and minimize its negative impacts on
society
11. Broad categorization of CSR
Social responsibility towards employees
• Health and Safety
• Freedom from sexual harassment
• Equal Opportunity and Diversity
Equal Pay and the Wage Gap: equal pay for both men and
women in jobs that entail equal skill, equal effort, equal
responsibility, or similar working conditions.
Building Diverse Workforces the workforce according to sex,
race, or some other characteristic. In helping to build more
diverse workforces
Wages and Benefits Businesses should pay appropriate
wages and benefits, treat all workers fairly, and provide
equal opportunities for all employees.
12. CSR towards customers
The purpose of any business is to satisfy
customers, who reward businesses by buying
their products. Sellers are also responsible—
both ethically and legally—for treating
customers fairly.
The right to safe products.
The right to be informed about a product,
The right to choose what to buy.
The right to be heard.
13. CSR towards communities
Areas in which corporate social objectives may be found
The environment – preventing damage
Energy – increasing energy efficiency in
business operations
Community involvement – involved in
community, education, health projects
14. Advantages of social involvement of
business
Creation of a better social environment benefit both
society and business
Power should be used responsibly
Social involvement creates a favorable image
Business has the resources to help solve social problems
Business and society are interdependent
Social involvement discourages additional government
intervention
15. Argument against social involvement
The primary task of business is to maximize profit
Social involvement results in higher prices
Social involvement reduces economic efficiency
Business people lack the social skills to deal with the
problems of society