1. Subject: EN107 Business English- I
Credit: 2
A: Test on Knowledge
1. Complete the sentences using the words below.
Qualifications and experience, extra benefits, employment history, starting date, application,
recruitment, post, description, probation period, job offer, contact details
1. We only received a couple of letters of …………..for the post we advertised.
2. There isn’t anyone who has the right ……………………..to deal with us.
3. The ……. has not been advertised yet but we have already had applicants.
4. The job ….……. doesn’t really match the job that do.
5. The …………. include a company car.
6.There are gaps in her……………………I would like to know what she was doing these
during these periods.
7. She is still on her………….. . We have another two weeks to make a final decision.
8. If you give your ………………… but I’ll call to set up an interview.
9. We are currently writing ……………….for the new jobs being created in sales team.
10. Originally they want me start next week but as I wanted available, I suggested
earlier……………..
2. Complete the sentences with these words.
Shift work, full time, overtime, flexitime , night shift, day off, shifts, roster, time off,
redundant, recruitment agency,
1. I haven’t taken a …………………. for six months.
2. ………………. is very usual in today’s twenty-four hour society.
3. Everybody with children likes to have ………… during the school holidays.
4. I need to earn some extra cash, I’m going to do ………………… .
5. If we want to extend the opening hours, we will have to introduce longer ……………….
2. 6. They are closing down the factory and making 500 people………………..
7.The ……………………is planned weeks in advance but we have to make last minute
changes when someone is off sick.
8. We are looking to recruit a …………………. receptionist who will work five days a
week.
9. You can earn a lot more money on the ……………….. than on the day shift.
10. We use a ……………………………….. to advertise the post and do pre-selection.
3. Match the definition.
A – teller 1. a method of transferring money between accounts, people,
etc.
b - to cash a check 2. a bank employee that deals directly with customers, receiving
and paying out money
c - to make a withdrawal 3. the amount of money in a bank account
d - to make a deposit 4. to receive cash in exchange for a check
e - to bounce a check 5. to write a check while not having enough money in one's
account to cover it, resulting in the check not clearing, and the
person who received the check not getting paid
f - wire transfer 6. Any activity (withdrawal, deposit, etc.) performed by the
holder of an account
g – transaction 7. To add money to an account
h – balance 8. a subsidiary of a bank
i – branch 9. yearly
j – annual 10. to take out money from an account
4. Time expression.
Decide which word goes where in these sentences. Which sentence does not need a
preposition?
Ago - at - by - for - in -on - since
1. The building will be finished 1990.
2. They sold me the goods two years.
3. 3. They have been selling computers two years.
4. They have owned their property 1980.
5. They bought the office 1971.
6. The meeting is Monday.
7. We will deliver the goods next week.
8. He arrived ten o’clock exactly.
5. Opposites
Write in the prefix which makes the opposite of these words.
Un - dis – in - ir - im
1. Im visible 7…….regular 13………usual
2. Un favorable 8……comfortable 14……polite
3. ……honest 9. ….load 15……helpful
4. ………possible 10……..advantage 16…….experienced
5. …….fortunate 11……grateful 17……friendly
6. ………employment 12…….expensive 18. ……….frequent
6. Complete the sentences with the following prepositions: by, of, for, in, at
1. I paid …the CD player …………cash.
2. I want to pay ………cheque.
3. What was the unit price ……. the computer.
4. I take my annual holiday ………June , but I have a few days off……Christmas.
5. He works …….the company called ‘’ Tomorrow for Mongolia’’
7. Match the sentence.
4. 1. Her gross salary is £50 000 but obviously she…
2. My gross salary is around £ 60 000 but the…
3. Although my gross salary seems good, after
deductions, …
4. In the UK, income tax is deducted directly
from…
5. I don’t know what the standard rate is…
6. Although I contribute to the state pension fund,
…
7. Everyone here is paid a rate that is better than…
8. Equal pay for woman is the law but many…
9. When I work on Sundays, …
10. We usually get a bonus at Christmas depending
on …
a. takes home considerably less
than that.
b. the minimum wage.
c. I haven’t very much left.
d. I am paid overtime.
e. are still paid less than their male
colleagues.
f. for this type of work.
g. net is around £48 000.
h. your salary and paid to the state.
i. I also pay into a private one too.
j. how well the company has done.
8. Join the two halves of these sentences so that they good sense. The first is done for you as
an example.
1. I never sign a letter a. although a phone call is quicker
2. I often choose to write b. after I have checked our stock position
3. I usually telephone c. before I have read it through
4. Please check my in-tray d. in order to save time
5. I shall be able to confirm this e. because we do not have sufficient stocks
6. I shall be able to confirm f. until we have checked our stock position
7. We cannot confirm the order h. while I am away at the conference
8. Please reply at once l. so that we can order the supplies we need
9. Please reply as soon as possible m. when I have consulted our works manager
B. Test on Practice
5. 1. Complete the dialogue with a partner using the words given below.
engineer, do, Philips, accountant , John, work , accounts department
Ask other students;
A: Excuse me, Mr 1)…………………What company 2) ………………?
B: I work for 3)…………
A: What do 4)………….?
B: I’m 5) ……………. I work as a/an 6) …………
A: Where 7) …………..?
B: I’m in the 8) …………..
2. Write down the following numbers.
1. 555
2. 627
3. 45678
4. 8972453
5. 44598
3. Choose the correct words to complete the conversations.
Clerk: Good afternoon.
Luis: Oh , hi. How much is 1)……………. (this /these ) watch?
Clerk: 2)……….. (It’s/ they’re) $195.
Luis: And how much is that 3)……………... ( one/ones )?
Clerk: 4) ……………….. (It’s/ They’re) $255.
Luis: Oh really? Well, thanks, anyway.
Kim: Excuse me. How much are 5)…………. ( that/those) jeans?
Clerk:6) …………. ( It’s / They’re) only $59.
Kim: And how much is 7) ………………(this/these) sweater?
Clerk: Which 8) ………… (one / ones)? They’re all different.
Kim: I like this green 9)……………..….. (one/ones).
Clerk:10) ……………..…..( It’s/They’re) $34.
Kim: Well, that’s not bad.
Sonia: I like 11)…….. ………(that/those) sunglasses over there.
6. Clerk: Which 12)………………. (one/ones)?
Sonia: The small brown 13)…………..…..(one/ones).
Clerk 14)………….. (It’s/ They’re ) $199.
Sonia: Oh, they’re expensive!
4. In pairs talk about these years and centuries.
a. 1666
b. 1993
c. 1745
d. 1206
e. 2010
f. 56 BC
g. 18 A.D
5.Comparisons. Complete these comparisons using the adjective in brackets. /
1. A computer is ………………… a pencil ( expensive)
2. An envelope is not …………………. a printer. ( heavy)
3. A car is ………………… a bicycle. ( fast)
4. A paper clip is …………….. a desk. ( light )
5. Sea freight is ………………. Airfreight. ( slow)
6. A telex is …………………………. a letter (quick)
7. A train is ……………………………… a trailer ( big)
8. A cheque book is ………………….. a credit card ( small)
6. Choose the right words.
Current, withdraw, savings, checkbook, card, cash, traveler's checks, bounced, NSF, deposited
1. When I got my first job, I chose to open …………………. account since I wanted to use
it for my day-to-day banking needs.
2. A …………. account wouldn't allow people to ………….. money whenever they need it.
3. Banks give customers a………… which allows them to write checks to pay for goods
and services
4. A bank ………… allows customers to withdraw cash from an ATM.
7. 5. Leila wants to …………… her check because she needs the money right away.
6. I am going to buy …………. because I don't want to carry cash when I go to Paris.
7. Alan ……….. two checks this month. Now, he must pay two ……..charges because of it.
8. Jane's salary is …………. directly into her bank account.
7. Odd-man-out
In each group of five words, decide which one is the odd-man-out.
1. Has is being am were
2. He it we our I
3. Share market furniture proprietor business
4. Buy go must know say
5. And because if but how
6. Buy sell invest price lose
7. Them us him she her
8. Partnership company limited firm business
9. Am had will was would
8. Use the clues to help you complete this word puzzle.
Clues
1. Things from which goods are made which have not already been manufactured.
2. This person buys from the manufacturer and sells to the retailer.
3. In large quantities.
4. To give or send goods to someone.
5. A place where goods are made.
6. A shop which sells goods to individual customers.
7. To make.
8. If you sell goods in the country where they are produced, you sell them in the…
9. A place where goods and raw materials are stored in bulk.
10. A person or company selling goods abroad.
11. The parts of which finished goods are made.
12. A forwarding agent.
8. Hidden word: A person or company producing goods
1 R
2 W
3 I
4 S
5 F
6 R
7 P
8 D
9 W
10 E
11 C
12 F
Hidden word
C. Test on Skill
1. Write and say the following sums of money.
1. £ 245.68
2. £ 8
3. $ 452.95
4. $ 85
5. £ 110.85
6. $ 68.75
2. Read the text and answer the questions with full sentences.
Buying and selling
9. Nick bought stereo equipment from Stereo Inc. The price of the speakers was $110 for each.
The bill for two speakers came to $220. He paid in cash. He gave the
assistant $250 and she gave him $30change and his receipt.
Example: How much did each speaker cost? Each speaker costs 110$.
1. What was the unit price of the speakers?
2. Who was the seller?
3. Who was the buyer?
4. Who was the customer?
5. How did Nick pay for the equipment?
6. How much did Nick spend?
7. How much did the bill come to?
8. What was Nick’s purchase?
9. How much change did the assistant give him?
10. What did Nick purchase?
11. Who was the supplier?
12. What was Nick’s proof payment?
3. Use the clues to help you find the words hidden horizontally and vertically in this puzzle.
Clues:
1. One office of a bank is … branch……….
2. Something which is received is a ………………..
O D P B R A N C H I
V A A C C O U N T H
E T Y N O T E S A T
R E M I T T A N C E
D R E C E I P T D R
R B N B A L A N C E
A E T D E T A I L S
W L F O R W A R D T
N S T A T E M E N T
10. 3. Money you pay to someone is…………………..
4. When an account is in the red it is…………..
5. The two letters which show that an account is the red are………………..
6. 28 April 1983 is a …..……..
7. The money an account –holder pays to the bank for borrowing money is called………..
8. The form a bank sends regularly to account –holders giving details of the account is
called ………………
9. Another word for payment is headed customer’s ……………….
10. You keep money in a……….
11. The information the account –holder writes on the statement is headed
customer’s…………….
12. The two words that refer to the money left in the accountant at the end of the last
statement are…………………..
13. The section where the bank explains what money is paid in taken out is headed………
4. Match the expressions to the definitions.
1. - GET REPEAT BUSINESS a. Get to know your customers' opinions
2. - KEEP TO YOUR DELIVERY DATES b. Solve customers' problems
3. - CONDUCT SURVEYS c. Make sure that your goods arrive on time
4. - ENCOURAGE CUSTOMER LOYALTY d. Provide the service your customers want
5. - DEAL WITH COMPLAINTS e. Make sure that a customer uses your service again
6. - MEET THE NEEDS OF CUSTOMERS f. Design a service suitable for each client
7. - OFFER A PERSONALIZED SERVICE g. Make sure that your customers stay with you
5. Vocabulary. Fill the gaps in these sentences.
1. In American English, you ……………an application form.
2. She’s going to make engineering her ……………
11. 3. Are we going to ….a new sales manager?
4. He was the most promising ….for the job.
5. The past tense of seek is ….
6. All our production workers are paid top…..
7. The applicants will be interviewed by the…. of directors.
8. Mr and Mrs Smith supplement their ….by renting out rooms.
9. A well-prepared….will do well at any interview.
10. The applicants were interviewed by a…..of three managers.
11. If you’re….-….you’re your own boss.
12. Could you explain to me what the….of the jobs are?
12. Key to Test
A: Test on Knowledge
1. 1. Application 2. Qualifications and experience 3. Post 4. Description
5.extra benefits 6. Employment history 7. Probation period 8. Contact details
9. Job offer 10.starting date
2. 1. Day off 2. Shift work 3. Time off 4. Overtime
5.Shifts 6. Redundant 7. Roster 8. Full time 9. Night shift
10. Recruitment agency
3. A 2 b4 c10 d7 e6 f 5 g 1 j9 I 8 h 3
4. 1. by 1990 2 two years ago 3. for two years 4. since 1980 5.in 1971
6 on Monday 7. in next week 8. at ten o’clock
5. 3. dishonest 4. Impossible 5. unfortunate 6.unemployment 7. Irregular
8. Uncomfortable 9.unload 10.disadvantage 11.ungrateful 12. inexpensive
13. unusual 14.impolite 15.unhelpful 16.inexperienced 17.unfriendly
18.unfrequent
6. 1. for in 2. by 3. of 4. in, at 5. for
7. 1A 2G 3C 4H 5F 6I 7B 8E 9D 10J
8. 1.c 2a 3d 4h 5b 6e 7f 8l 9m
B. Test on Practice
1. 1. John 2.do you work for 3.Philips 4.you do 5. engineer
6.accountant 7.do you work 8.accounts department
2. 1. 555- five hundred fifty five
2. 627- six hundred twenty seven
3. 45678-forty five thousand - six hundred seventy eight
4. 8972453-eighty nine thousand seventy two hundred forty fifty three
5. 44598-forty four thousand five hundred ninety eight
3. 1. this 2.It’s 3.one 4.it’s 5.those 6.they’re 7.this 8.ones 9.one
10.it’s 11.those 12.ones 13.ones 14.they’re
4. a. 1666 –sixteen sixty six
13. b. 1993-nineteen ninety three
c. 1745-seventeen forty five
d. 1206-twelve o six
e. 2010-ywo thousand ten
f. 56 BC-fifty six before Christ
g. 18 A.D-eighteen anno-domino
5. 1.more expensive 2.heavier 3.faster 4.lighter 5.slower
6.quicker 7.bigger 8.not smaller
6. 1.savings 2.current withdraw 3.checkbook 4.card 5.cash
6.traveler’s check 7.bounced NSF 8.deposited
7. 1.has 2.our 3.furniture 4.must 5.how 6.price 7.she 8.business 9.had
8.
1 R a w m a t e r i a l s
2 W h o l e s a l e r
3 I n b u l k
4 S u p p l y
5 F a c t o r y
6 R e t a i l e r
7 P r o d u c t
8 D o m e s t i c m a r k e t
9 W a r e h o u s e
10 E x p o r t e r
11 C o m p o n e n t s
F r e i g h t f o r w a r d e r
C. Test on Skill
1. 1. £ 245.68 -two hundred forty five pounds /point / sixty eight /pounds/ pence
2. £ 8 -eight pounds
3. $ 452.95 - four hundred fifty two /point/dollars ninety five cent /dollars/
14. 1. $ 68.75-sixty eight dollars /point/seventy five cent/dollars/
2. $ 85 -eighty five dollars
3. .. £ 110.85 - a hundred ten point /pounds/ eight five pounds /pence/
2. 1. The unit price of the speakers was $110
2. The seller was Stereo Inc.
3. The buyer was Nick.
4. The customer was Nic.
5. He paid in cash.
6. How much did Nick spend? He paid $220
7. The bill came to $220
8. Nick’s purchase was two speakers.
9. The assistant gave him $30change.
10. Nick purchased two speakers.
11. The supplier was Stereo Inc.
12. Nick’s proof payment was his receipt.
3. 1. Branch 2. Notes 3. Payment 4. Overdrawn 5. Overdraft. Overdraw
6. Date 7.loan 8. Remittance 9. Account 10.details 11. Account
12 .interest 13. Statement
4. 1E 2C 3G 4D 5B 6A 7F
5. 1.fill out 2.career 3.appoint 4.applicant 5.sought 6.wages 7.board
8.income 9.candidate 10.panel 11.self-employed 12.responsibilities
