Business Communication
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Ufone is a Pakistani telecommunications company that was privatized to Etisalat in 2006. It has over 21 million subscribers and network coverage across 5,885 locations in Pakistan. Ufone aims to be the telecommunications market leader through innovating communication solutions for customers. Its marketing strategies target various segments including youth, ladies, and business class. While Ufone faces threats from competitors like Mobilink, Telenor, and Zong, it sees opportunities in customer growth and gaining market share. Ufone focuses on improving its billing system, coverage network, and creating a strong brand to achieve its future plans of market leadership through expanded services and innovation.
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swot analysis of ZONG
Zong is a telecommunications brand launched in Pakistan by China Mobile, the world's largest telecom operator with over 300 million customers. Some weaknesses of Zong include a bad image associated with its previous ownership of Paktel and outdated staff. Zong also has a weak brand standing compared to other telecom companies in Pakistan as a new entrant. Opportunities for Zong include expanding globally, potentially acquiring struggling competitor Warid Telecom, and introducing new products like TV services. Threats to Zong include new market entrants, buyer power, substitute products, and political/economic instability. Future strategies could involve more transparency with the parent company, acquiring other Pakistani telecom firms, expanding coverage globally, and increasing profit
Primary challenges of telecommunication
This document discusses telecommunication and provides details about Zong, a telecommunication company in Pakistan. It defines telecommunication as communicating over long distances electronically. It then discusses Zong's history and acquisition in Pakistan, challenges it faces including network coverage, strong competitors, advertising, and franchises. Strengths, weaknesses, opportunities, and threats for Zong are identified. The conclusion notes Zong faces challenges compared to other companies and recommendations are provided to improve network coverage, advertising, franchises, packages, and handle electric crises.
Communication Flow Chart
Communication between field employees and office employees is a large challenge to face. I was tasked with creating a communication flow chart for work orders and other projects. This document was distributed to all employees in order to maximize communication efficiency, and, in turn, increase productivity by saving the valuable time of both field and office employees.
Culture at Zong
Zong is a leading cellular service provider in Pakistan that is dedicated to high quality service and customer satisfaction. Zong emphasizes building strong relationships within the company and with customers. It focuses on treating employees well by providing opportunities for growth, encouraging creativity, and creating a supportive work environment. Zong also aims to integrate employees' personal lives into the workplace culture. Its commitment to relationships and employees allows Zong to achieve high performance and coordinate effectively across departments.
Analysis
This document provides an acknowledgement recognizing Allah as the source of all knowledge and wisdom, and thanking the author's parents, family, and course instructor for their support. It expresses gratitude for the insights provided throughout the course. The summary is kept brief as requested.
HR practices at zong
The document summarizes HR practices at Zong, a telecommunications company in Pakistan. It provides an overview of Zong's vision, mission, structure, and environmental analysis. It then describes Zong's HR department structure and key functions. The document analyzes Zong's HR strategies, principles, and practices such as recruitment, performance management, and training. It also includes a comparative study of HR practices across major cellular companies in Pakistan and a SWOT analysis of Zong.
Zong final
The document provides information about Zong Pakistan's Human Resource department. It discusses Zong's history, mission, vision, organizational structure, and HR processes such as recruitment and selection, training and development, performance appraisal, motivation, and health and safety measures. The HR department aims to hire and retain competent and high-performing employees through establishing standard HR practices.
7 c's of communication
This document discusses barriers to communication and strategies for overcoming them. It identifies linguistic barriers like lack of common language and grammatical errors. Physical barriers include external noise, distance and technical problems. Other barriers are differences in exposure, using the wrong channel, and lack of feedback. The document then outlines seven principles of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy and correctness. It provides examples and guidelines for applying each principle to improve communication.
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swot analysis of ZONG
Zong is a telecommunications brand launched in Pakistan by China Mobile, the world's largest telecom operator with over 300 million customers. Some weaknesses of Zong include a bad image associated with its previous ownership of Paktel and outdated staff. Zong also has a weak brand standing compared to other telecom companies in Pakistan as a new entrant. Opportunities for Zong include expanding globally, potentially acquiring struggling competitor Warid Telecom, and introducing new products like TV services. Threats to Zong include new market entrants, buyer power, substitute products, and political/economic instability. Future strategies could involve more transparency with the parent company, acquiring other Pakistani telecom firms, expanding coverage globally, and increasing profit
Primary challenges of telecommunication
This document discusses telecommunication and provides details about Zong, a telecommunication company in Pakistan. It defines telecommunication as communicating over long distances electronically. It then discusses Zong's history and acquisition in Pakistan, challenges it faces including network coverage, strong competitors, advertising, and franchises. Strengths, weaknesses, opportunities, and threats for Zong are identified. The conclusion notes Zong faces challenges compared to other companies and recommendations are provided to improve network coverage, advertising, franchises, packages, and handle electric crises.
Communication Flow Chart
Communication between field employees and office employees is a large challenge to face. I was tasked with creating a communication flow chart for work orders and other projects. This document was distributed to all employees in order to maximize communication efficiency, and, in turn, increase productivity by saving the valuable time of both field and office employees.
Culture at Zong
Zong is a leading cellular service provider in Pakistan that is dedicated to high quality service and customer satisfaction. Zong emphasizes building strong relationships within the company and with customers. It focuses on treating employees well by providing opportunities for growth, encouraging creativity, and creating a supportive work environment. Zong also aims to integrate employees' personal lives into the workplace culture. Its commitment to relationships and employees allows Zong to achieve high performance and coordinate effectively across departments.
Analysis
This document provides an acknowledgement recognizing Allah as the source of all knowledge and wisdom, and thanking the author's parents, family, and course instructor for their support. It expresses gratitude for the insights provided throughout the course. The summary is kept brief as requested.
HR practices at zong
The document summarizes HR practices at Zong, a telecommunications company in Pakistan. It provides an overview of Zong's vision, mission, structure, and environmental analysis. It then describes Zong's HR department structure and key functions. The document analyzes Zong's HR strategies, principles, and practices such as recruitment, performance management, and training. It also includes a comparative study of HR practices across major cellular companies in Pakistan and a SWOT analysis of Zong.
Zong final
The document provides information about Zong Pakistan's Human Resource department. It discusses Zong's history, mission, vision, organizational structure, and HR processes such as recruitment and selection, training and development, performance appraisal, motivation, and health and safety measures. The HR department aims to hire and retain competent and high-performing employees through establishing standard HR practices.
7 c's of communication
This document discusses barriers to communication and strategies for overcoming them. It identifies linguistic barriers like lack of common language and grammatical errors. Physical barriers include external noise, distance and technical problems. Other barriers are differences in exposure, using the wrong channel, and lack of feedback. The document then outlines seven principles of effective communication: completeness, conciseness, consideration, concreteness, clarity, courtesy and correctness. It provides examples and guidelines for applying each principle to improve communication.
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The document summarizes a project report on Ufone Telecommunication. A group of 3 students - Muntaha Maqbool, Noor-E-Amina, and Aqsa Khalid - analyzed Ufone's organizational structure, functions, products/services, competitors, inventory management process, and future plans. The group acknowledged efforts by their project incharge Prof. Naukhaiz Chadhary and UCP. They conducted research on Ufone's hierarchy, departments, processes, gaps, and solutions to improve inventory management. The conclusion stated Ufone is aggressively growing in the competitive mobile market through unconventional strategies and ads.
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This project proposal outlines plans for Ufone, a Pakistani cellular service provider. It discusses Ufone's history and introduction in 1990, organizational structure with departments like sales, marketing, IT, and customer care. The proposal presents Ufone's vision to be the leading provider and mission to offer best services. It analyzes Ufone's target market of youth, competitors, and strengths like its HR system and market pay while noting weaknesses like a focus on internal hiring. The proposal concludes that Ufone aggressively promotes itself to become the largest market leader.
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Company Profile
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BGC Matrix
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ola-160307164127.pdf
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Ufone is a cellular company in Pakistan that is a subsidiary of PTCL. It provides services across 1,500 cities and towns in Pakistan and competes with Mobilink, Telenor, Warid, and Zong. Ufone's marketing strategy focuses on youth and emphasizes having the lowest call rates. It uses various promotion methods like advertising, events, and sales promotions to convey its value proposition of being affordable and accessible across Pakistan.
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Ola Cabs is an online cab aggregator founded in 2010 in India that has expanded to over 200,000 cars across 85 cities. It was founded by Bhavish Aggarwal and Ankit Bhati and competes with companies like Uber. Ola has acquired TaxiForSure and raised over $676 million in funding. It utilizes strategies like partnering with taxi owners and providing training to drivers to deliver a quality customer experience across sedan, mini, and prime vehicle options. Ola plans aggressive expansion by targeting one million driver partners within three years and further investments in technology.
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Mobilink is the largest cellular service provider in Pakistan. It has a 36% market share and was the first to introduce GSM technology in 1994. The group analyzed Mobilink's mission, vision, objectives, strategies, internal and external factors. Mobilink faces threats from competitors offering lower rates and new technologies, but also has opportunities to expand services and improve network quality. The analysis found Mobilink has an average competitive position and response based on internal and external evaluations.
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Ufone is a telecommunications company based in Islamabad, Pakistan that was started in 2001 and became part of Etisalat in 2006. It operates nationwide with over 3850 employees across 380 franchises and 150000 outlets. The summary discusses Ufone's products (SMS, MMS, international roaming), places for access (branches, online, franchises), prices (various package options), target people (corporate, entrepreneurs, youth, government), and promotions (celebrity endorsements, print ads, events). It concludes that Ufone is working to expand its rural network coverage while maintaining its market share in a competitive industry.
ufone-161229053455.pdf
Ufone is a telecommunications company based in Islamabad, Pakistan that was started in 2001 and became part of Etisalat in 2006. It operates nationwide with over 3850 employees across 380 franchises and 150000 outlets. The summary discusses Ufone's products (SMS, MMS, international roaming), places for access (branches, online, franchises), prices (various package options), target people (corporate, entrepreneurs, youth, government), and promotions (celebrity endorsements, print ads, events). It concludes that Ufone is working to expand its rural network coverage while maintaining its market share in a competitive industry.
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UFONE FINAL PROJECT
The document summarizes a project report on Ufone Telecommunication. A group of 3 students - Muntaha Maqbool, Noor-E-Amina, and Aqsa Khalid - analyzed Ufone's organizational structure, functions, products/services, competitors, inventory management process, and future plans. The group acknowledged efforts by their project incharge Prof. Naukhaiz Chadhary and UCP. They conducted research on Ufone's hierarchy, departments, processes, gaps, and solutions to improve inventory management. The conclusion stated Ufone is aggressively growing in the competitive mobile market through unconventional strategies and ads.
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The document discusses Ola Cabs, an Indian ride-hailing company. It provides details on Ola's founding, expansion across India, strengths like its large network and brand recognition, and competitive advantages over rivals like Uber. These include treating drivers and customers well, transparency on fares, and safety features. Ola's business model involves facilitating rides booked through its app or website and earning commissions on fares. The summary concludes that Ola has seen tremendous growth to become India's largest ride-hailing service through good customer experience and technological advances.
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This project proposal outlines plans for Ufone, a Pakistani cellular service provider. It discusses Ufone's history and introduction in 1990, organizational structure with departments like sales, marketing, IT, and customer care. The proposal presents Ufone's vision to be the leading provider and mission to offer best services. It analyzes Ufone's target market of youth, competitors, and strengths like its HR system and market pay while noting weaknesses like a focus on internal hiring. The proposal concludes that Ufone aggressively promotes itself to become the largest market leader.
Business plan mobinil
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Company Profile
SWOT Analiysis
Corporate Marketing Strategy (Ansoff’s Grid)
BGC Matrix
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Strategic Marketing
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Positioning
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This document provides an overview of the E-way company, which aims to provide customers information about traffic and high-quality services. It outlines the company's mission to enrich customer experiences and exceed expectations. It also lists the management team and describes the 4P's of their marketing strategy, which will promote their services for solving traffic issues and informing customers of deals via a free mobile app. The document concludes by thanking the future team and listing their names.
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99acres.com is India's largest real estate classifieds platform. It was launched in 2005 by Info Edge as a one-stop solution for buyers, sellers, and brokers to exchange property information quickly and inexpensively. 99acres.com provides listings of residential and commercial properties for sale, rent, or lease across India. It generates revenue from paid listing and marketing services for brokers, builders and developers. With over 150 employees and 10 offices, 99acres.com has become the leading online real estate portal in India.
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Project presentation mgmt
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Ufone 7'p of service Marketing
Ufone is a telecommunications company based in Islamabad, Pakistan that was started in 2001 and became part of Etisalat in 2006. It operates nationwide with over 3850 employees across 380 franchises and 150000 outlets. The summary discusses Ufone's products (SMS, MMS, international roaming), places for access (branches, online, franchises), prices (various package options), target people (corporate, entrepreneurs, youth, government), and promotions (celebrity endorsements, print ads, events). It concludes that Ufone is working to expand its rural network coverage while maintaining its market share in a competitive industry.
ufone-161229053455.pdf
Ufone is a telecommunications company based in Islamabad, Pakistan that was started in 2001 and became part of Etisalat in 2006. It operates nationwide with over 3850 employees across 380 franchises and 150000 outlets. The summary discusses Ufone's products (SMS, MMS, international roaming), places for access (branches, online, franchises), prices (various package options), target people (corporate, entrepreneurs, youth, government), and promotions (celebrity endorsements, print ads, events). It concludes that Ufone is working to expand its rural network coverage while maintaining its market share in a competitive industry.
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2013 john gregg-navigate consult-trans cosmos-china mkt entry-call centre
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Une évaluation comparable de la performance basée sur le temps d'escale des navires
L'objectif de l'ICPP est d'identifier les domaines d'amélioration qui peuvent en fin de compte bénéficier à toutes les parties concernées, des compagnies maritimes aux gouvernements nationaux en passant par les consommateurs. Il est conçu pour servir de point de référence aux principaux acteurs de l'économie mondiale, notamment les autorités et les opérateurs portuaires, les gouvernements nationaux, les organisations supranationales, les agences de développement, les divers intérêts maritimes et d'autres acteurs publics et privés du commerce, de la logistique et des services de la chaîne d'approvisionnement.
Le développement de l'ICPP repose sur le temps total passé par les porte-conteneurs dans les ports, de la manière expliquée dans les sections suivantes du rapport, et comme dans les itérations précédentes de l'ICPP. Cette quatrième itération utilise des données pour l'année civile complète 2023. Elle poursuit le changement introduit l'année dernière en n'incluant que les ports qui ont eu un minimum de 24 escales valides au cours de la période de 12 mois de l'étude. Le nombre de ports inclus dans l'ICPP 2023 est de 405.
Comme dans les éditions précédentes de l'ICPP, la production du classement fait appel à deux approches méthodologiques différentes : une approche administrative, ou technique, une méthodologie pragmatique reflétant les connaissances et le jugement des experts ; et une approche statistique, utilisant l'analyse factorielle (AF), ou plus précisément la factorisation matricielle. L'utilisation de ces deux approches vise à garantir que le classement des performances des ports à conteneurs reflète le plus fidèlement possible les performances réelles des ports, tout en étant statistiquement robuste.
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Enhancing Adoption of AI in Agri-food: Introduction
Introduction to the Panel on: Pathways and Challenges: AI-Driven Technology in Agri-Food, AI4Food, University of Guelph
“Enhancing Adoption of AI in Agri-food: a Path Forward”, 18 June 2024
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Next is the Nihon Language Academy in East Delhi, renowned for its comprehensive curriculum and interactive teaching methods. They boast a faculty of experienced educators with a blend of both Indian and Japanese nationals. The academy provides extensive support for JLPT exam preparation along with personalized tutoring sessions if needed. Nihon Language Academy also arranges exchange programs with partner institutes in Japan, which provides students an opportunity to experience Japanese culture and language first-hand.
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➒➌➎➏➑➐➋➑➐➐ Satta Matka Dpboss Matka Guessing Indian Matka
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Adani Group Requests For Additional Land For Its Dharavi Redevelopment Projec...
Adani Group Requests For Additional Land For Its Dharavi Redevelopment Projec...
MECE (Mutually Exclusive, Collectively Exhaustive) Principle
MECE (Mutually Exclusive, Collectively Exhaustive) Principle
L'indice de performance des ports à conteneurs de l'année 2023
L'indice de performance des ports à conteneurs de l'année 2023
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Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Enhancing Adoption of AI in Agri-food: Introduction
Enhancing Adoption of AI in Agri-food: Introduction
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
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Easy Earnings Through Refer and Earn Apps Without KYC.pptx
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Satta Matka Dpboss Kalyan Matka Results Kalyan Chart
Kirill Klip GEM Royalty TNR Gold Copper Presentation
Kirill Klip GEM Royalty TNR Gold Copper Presentation
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Business Communication
- 2. Ufone Hassam Bin Ayub Saqib Mansoor WaqarTufail
- 3. Introduction Started 29 Jan,2001 Islamabad Privatize to Etisalat in 2006 Network Coverage 5885 Locations Subscribers 21.6million International Roaming 130 countries License to services in Azad Jammu & Kashmir 3 Source: www.ufone.com.pk
- 4. Mission Statement: “Its all about you” Ufone aims to provide wider coverage, superior connectivity, clear signals & voice quality. Vision: Telecommunication market Leader by Innovating communication solutions for customers. 4 Source: www.ufone.com.pk
- 6. Marketing Strategies: • Economy • Age • Gender • Occupation Market Segmentation Target Market • Youth • Ladies • Business Class 6
- 7. Marketing Strategies: (Cont) • Ufone’s new Positioning Statement “Ufone tum hi toh ho! “ • Ufone’s former Positioning Statement: “Everybody Loves to Ufone Prepay “ • Emotionally Positioning Differentiation • Price • Quality Service 7
- 9. Advertising: • Newspaper Ads • Broadcast Media • Display Media • Online Media • Events (URock) • Ad Shoots 9 Source: TV & Newspaper Commercials
- 10. SWOT Analysis: Strength • Lowest Off-net Calls • Value Added Services (WalkieTalkie) • Great Management • Promising & Attractive (ATL) Weaknesses ThreatsOpportunities • Customer growth (Increasing mobile users) • Attain competitor customers by better service. • Promote in South Punjab • 3G Conversion • Boosting Customer of Zong • Decreasing Economy • Instability • Less Professionalism within firm • Government Firm Shadow • Room for betterment • Billing System (Post pay) 10
- 12. Hr Policies Overview • 180 degree appraisal • Training & Development • Foreign countries Source: Interview 12 Workforce • Permanent Employees • Outsourced Employees
- 13. Hr Functions • Advertisement mass media • E-Recruitment • Job Analysis • Job Specification Source: Interview 13 Hr Functions
- 14. • Resume Short listing • Evaluating Resume • Back-groundChecks Source: Interview 14 Hr Functions (Cont) Selection Initial Screening Panel Interview • Structured Questionnaires • 3 Interview Members • Avoid Biasness
- 15. Hr Functions (Cont) • Interaction • Question about Company • About Job • Salary Source: Interview 15 Final Interview
- 16. Services & Compensation • Celebrations At end of year • Training & development • Bonuses • Increment Source: www.scrib.com 16 Orientation • I-9 form (Driving License) • Salary Account • Firm working Style
- 18. Finance: • CNC • Budgeting And Planning • Accounts • Revenue Assurance 18 Source: Interview
- 19. Market Shares: • In March 2015 market shares are following: • Mobilink 28% • Telenor 27% • Zong 20% • Ufone 17.4% • Warid 8% Mobilink 29% Telenor 27% Zong 20% Ufone 17.4% Warid 8% Sales 19 Source: www.Touch in.com.pk
- 20. Revenues: • In 2008 Market Share was 15% • Growth 40% • Now 16% market share • Growth 45% • Profit is 1.7billion Investments: • In 2008, investment was $27455 million • In 2014, it was $78957 million. 20 Source: www.Touchin.com.pk
- 21. Future Plans • Market Leader • Expand Services • Innovation • Attain Competitors customer • New Customer • Quality Service Source: www.expresstribune.com.pk 21
- 22. Conclusion •Investment for Coverage •Strong Competitor Zong •Reduce Call Rates 22
- 23. Suggestions & Recommendations: • Billing system could be more accurate with new technology. • Coverage system can be more powerful. • Increased SMS validity • Create brand image like Nokia Connecting people. • Identify Niche markets • Sponsorships • Employee show their brand 23
- 24. Achievements • In 2006, Network expansion Phase 4 • Growing Industry • International Roaming • License for Azad Jammu & Kashmir • GPRS roaming in 75 countries. Source: www.expreetribune.com.pk 24
- 26. 26