The document contains questions asking about business processes, how companies can improve processes using web technology, the systems development life cycle, the information systems triangle, user-centered design, usability, graphic design tools, terms related to enterprise systems and data management, the process of developing a mobile app, website authoring tools, and cloud computing technologies that could help small businesses. It requests definitions, examples, explanations of concepts and processes, and lists of steps or features.

1. BUS 413-a Nam e________________________________
Explain what a "Business Process" is .
Give an example how a company can improve a business process through using web
technology.
List all steps in the systems development life cycle process and explain each step.
Explain the information systems triangle and give a business example for each area.
What is user centered design and what examples do we see everyday?
Explain what usability is and describe some of the factors on the usability checklist when we
were reviewing the bad websites with poor design.
Describe the major features of a graphic design tool and list at least 2 major programs that are
used to create/edit graphics.
Define these terms:

2. Data Warehouse -
Enterprise Systems -
Customer Relationship Management (CRM) -
Enterprise Resource Planning -
Collaboration Systems –
What is an app? What are the basic steps that you would follow in order to get your
application sold on a mobile store if you were building an app for a small business (2-3
paragraphs)?
What are website authoring tools. Select one and describe the major functions and
features of such a tool when it comes to building a website.
Explain what “Cloud Computing” is and create three actual scenarios where a person in
a small business could be more efficient using such a technology.