SlideShare a Scribd company logo
Communicating Usability Problems   Dr. Davide Bolchini University of Lugano - Switzerland
Relevance ,[object Object],[object Object],[object Object]
Overall Communication Goals ,[object Object],[object Object],[object Object],[object Object]
Usability Problem Lifecycle
Some Guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Separation of concerns ,[object Object],[object Object]
Abstraction Level ,[object Object],[object Object],[object Object]
Extendibility ,[object Object],[object Object],[object Object],[object Object]
Authority ,[object Object],[object Object],[object Object],[object Object],[object Object]
Technicality ,[object Object],[object Object],[object Object],[object Object]
Prioritization ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Usability Report
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Usability Report ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cover ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Executive Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Table of Content ,[object Object],[object Object],[object Object],[object Object]
Introduction ,[object Object],[object Object],[object Object],[object Object]
Results of usability analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Results of usability analysis ,[object Object],[object Object],[object Object],[object Object],[object Object]
Requirements for improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Synopsis of usability problems ,[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object]

More Related Content

What's hot

Online Shopping Cart Business Requirement Dcoument
Online Shopping Cart Business Requirement DcoumentOnline Shopping Cart Business Requirement Dcoument
Online Shopping Cart Business Requirement Dcoument
H2Kinfosys
 
Best practice to bi implementations
Best practice to bi implementationsBest practice to bi implementations
Best practice to bi implementations
Panorama Software
 
Sure step methodology
Sure step methodologySure step methodology
Sure step methodology
Taringa!
 

What's hot (20)

Resume (1) (1)
Resume (1) (1)Resume (1) (1)
Resume (1) (1)
 
Startup Research and Design Toolkit
Startup Research and Design ToolkitStartup Research and Design Toolkit
Startup Research and Design Toolkit
 
Standards Based Approach to User Interface Development
Standards Based Approach to User Interface DevelopmentStandards Based Approach to User Interface Development
Standards Based Approach to User Interface Development
 
Other requirements, requirement specification and map
Other requirements, requirement specification and mapOther requirements, requirement specification and map
Other requirements, requirement specification and map
 
Online Shopping Cart Business Requirement Dcoument
Online Shopping Cart Business Requirement DcoumentOnline Shopping Cart Business Requirement Dcoument
Online Shopping Cart Business Requirement Dcoument
 
Sales Guide Sample
Sales Guide SampleSales Guide Sample
Sales Guide Sample
 
Madhavi saxena
Madhavi saxenaMadhavi saxena
Madhavi saxena
 
Agile Requirements Gathering Techniques
Agile Requirements Gathering TechniquesAgile Requirements Gathering Techniques
Agile Requirements Gathering Techniques
 
Requirements Diligence: The Cornerstone to Ecommerce Project Success
Requirements Diligence: The Cornerstone to Ecommerce Project SuccessRequirements Diligence: The Cornerstone to Ecommerce Project Success
Requirements Diligence: The Cornerstone to Ecommerce Project Success
 
Documentation Questionnaire
Documentation  QuestionnaireDocumentation  Questionnaire
Documentation Questionnaire
 
Doors Analyst
Doors AnalystDoors Analyst
Doors Analyst
 
Performance testing
Performance testingPerformance testing
Performance testing
 
Onlineshopping
OnlineshoppingOnlineshopping
Onlineshopping
 
[Request 2017] Jak pracować z wymaganiami w metodykach Agile?
[Request 2017] Jak pracować z wymaganiami w metodykach Agile?[Request 2017] Jak pracować z wymaganiami w metodykach Agile?
[Request 2017] Jak pracować z wymaganiami w metodykach Agile?
 
Best practice to bi implementations
Best practice to bi implementationsBest practice to bi implementations
Best practice to bi implementations
 
Lecture 5 defining the system
Lecture 5 defining the systemLecture 5 defining the system
Lecture 5 defining the system
 
Visualizing a Software Solution - IT Project Management
Visualizing a Software Solution - IT Project ManagementVisualizing a Software Solution - IT Project Management
Visualizing a Software Solution - IT Project Management
 
Gnanaguru
GnanaguruGnanaguru
Gnanaguru
 
Sure step methodology
Sure step methodologySure step methodology
Sure step methodology
 
Ba -content
Ba -contentBa -content
Ba -content
 

Viewers also liked

Designidm C L P Revised
Designidm C L P RevisedDesignidm C L P Revised
Designidm C L P Revised
guest7ff51a
 

Viewers also liked (6)

Screenless Browsing - Audio Sword
Screenless Browsing - Audio SwordScreenless Browsing - Audio Sword
Screenless Browsing - Audio Sword
 
Touchless Circular Menus
Touchless Circular MenusTouchless Circular Menus
Touchless Circular Menus
 
Trusted Drug-Drug Interaction Alerts: From Critique to Collaboration
Trusted Drug-Drug Interaction Alerts: From Critique to CollaborationTrusted Drug-Drug Interaction Alerts: From Critique to Collaboration
Trusted Drug-Drug Interaction Alerts: From Critique to Collaboration
 
Designidm C L P Revised
Designidm C L P RevisedDesignidm C L P Revised
Designidm C L P Revised
 
Branding and Communication Goals in Web Application Requirements
Branding and Communication Goals in Web Application RequirementsBranding and Communication Goals in Web Application Requirements
Branding and Communication Goals in Web Application Requirements
 
logical clocks
logical clockslogical clocks
logical clocks
 

Similar to Communicating Usability Problems

Uid formative evaluation
Uid formative evaluationUid formative evaluation
Uid formative evaluation
Pen Lister
 
IT 700 Capstone Component 2 IT Project Report Guidelines a.docx
 IT 700 Capstone Component 2 IT Project Report Guidelines a.docx IT 700 Capstone Component 2 IT Project Report Guidelines a.docx
IT 700 Capstone Component 2 IT Project Report Guidelines a.docx
aryan532920
 
Discussion postArchitectural Styles Please respond to the fo.docx
Discussion postArchitectural Styles Please respond to the fo.docxDiscussion postArchitectural Styles Please respond to the fo.docx
Discussion postArchitectural Styles Please respond to the fo.docx
madlynplamondon
 
Eileen Mullahy Document Planning
Eileen Mullahy Document PlanningEileen Mullahy Document Planning
Eileen Mullahy Document Planning
Amanda
 
Management Information System Practice Orientations abou.docx
Management Information System Practice Orientations abou.docxManagement Information System Practice Orientations abou.docx
Management Information System Practice Orientations abou.docx
infantsuk
 
15 object orienteddesign
15 object orienteddesign15 object orienteddesign
15 object orienteddesign
randhirlpu
 
What I Learned In Pr Writing
What I Learned In Pr WritingWhat I Learned In Pr Writing
What I Learned In Pr Writing
cwhitin4
 
Designfor Strangers
Designfor StrangersDesignfor Strangers
Designfor Strangers
guest08cd22
 
Design For Strangers
Design For StrangersDesign For Strangers
Design For Strangers
test99
 
Rashmi Xerox Parc
Rashmi Xerox ParcRashmi Xerox Parc
Rashmi Xerox Parc
test98
 
Designfor Strangers
Designfor StrangersDesignfor Strangers
Designfor Strangers
guestbdd02b
 
Designfo#{1} #{2}trangers
Designfo#{1} #{2}trangersDesignfo#{1} #{2}trangers
Designfo#{1} #{2}trangers
guest0437b8
 
Designfor Strangers
Designfor StrangersDesignfor Strangers
Designfor Strangers
guru100
 
Designfor strangers
Designfor strangersDesignfor strangers
Designfor strangers
guestc72c35
 

Similar to Communicating Usability Problems (20)

Uid formative evaluation
Uid formative evaluationUid formative evaluation
Uid formative evaluation
 
IT 700 Capstone Component 2 IT Project Report Guidelines a.docx
 IT 700 Capstone Component 2 IT Project Report Guidelines a.docx IT 700 Capstone Component 2 IT Project Report Guidelines a.docx
IT 700 Capstone Component 2 IT Project Report Guidelines a.docx
 
Steve Gara Presentation Sgbizservices
Steve Gara Presentation   SgbizservicesSteve Gara Presentation   Sgbizservices
Steve Gara Presentation Sgbizservices
 
Discussion postArchitectural Styles Please respond to the fo.docx
Discussion postArchitectural Styles Please respond to the fo.docxDiscussion postArchitectural Styles Please respond to the fo.docx
Discussion postArchitectural Styles Please respond to the fo.docx
 
Eileen Mullahy Document Planning
Eileen Mullahy Document PlanningEileen Mullahy Document Planning
Eileen Mullahy Document Planning
 
Smas Hits May 11, 2009 Sensex Down 193 Points On Profit Booking
Smas Hits May 11, 2009 Sensex Down 193 Points On Profit BookingSmas Hits May 11, 2009 Sensex Down 193 Points On Profit Booking
Smas Hits May 11, 2009 Sensex Down 193 Points On Profit Booking
 
Management Information System Practice Orientations abou.docx
Management Information System Practice Orientations abou.docxManagement Information System Practice Orientations abou.docx
Management Information System Practice Orientations abou.docx
 
Techniques for Reviewing a User Interface
Techniques for Reviewing a User InterfaceTechniques for Reviewing a User Interface
Techniques for Reviewing a User Interface
 
15 object orienteddesign
15 object orienteddesign15 object orienteddesign
15 object orienteddesign
 
What I Learned In Pr Writing
What I Learned In Pr WritingWhat I Learned In Pr Writing
What I Learned In Pr Writing
 
Designfor Strangers
Designfor StrangersDesignfor Strangers
Designfor Strangers
 
Qué es un blog?
Qué es un blog?Qué es un blog?
Qué es un blog?
 
Design For Strangers
Design For StrangersDesign For Strangers
Design For Strangers
 
Biblioteca.
Biblioteca.Biblioteca.
Biblioteca.
 
Rashmi Xerox Parc
Rashmi Xerox ParcRashmi Xerox Parc
Rashmi Xerox Parc
 
Designfor Strangers
Designfor StrangersDesignfor Strangers
Designfor Strangers
 
Designfo#{1} #{2}trangers
Designfo#{1} #{2}trangersDesignfo#{1} #{2}trangers
Designfo#{1} #{2}trangers
 
Designfor Strangers
Designfor StrangersDesignfor Strangers
Designfor Strangers
 
Designfor strangers
Designfor strangersDesignfor strangers
Designfor strangers
 
Interaction Patterns In User Interfaces
Interaction Patterns In User InterfacesInteraction Patterns In User Interfaces
Interaction Patterns In User Interfaces
 

Recently uploaded

State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
Prayukth K V
 
Search and Society: Reimagining Information Access for Radical Futures
Search and Society: Reimagining Information Access for Radical FuturesSearch and Society: Reimagining Information Access for Radical Futures
Search and Society: Reimagining Information Access for Radical Futures
Bhaskar Mitra
 

Recently uploaded (20)

Accelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish CachingAccelerate your Kubernetes clusters with Varnish Caching
Accelerate your Kubernetes clusters with Varnish Caching
 
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
 
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdfFIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
 
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...
 
Elevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object CalisthenicsElevating Tactical DDD Patterns Through Object Calisthenics
Elevating Tactical DDD Patterns Through Object Calisthenics
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
 
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 previewState of ICS and IoT Cyber Threat Landscape Report 2024 preview
State of ICS and IoT Cyber Threat Landscape Report 2024 preview
 
Knowledge engineering: from people to machines and back
Knowledge engineering: from people to machines and backKnowledge engineering: from people to machines and back
Knowledge engineering: from people to machines and back
 
The Future of Platform Engineering
The Future of Platform EngineeringThe Future of Platform Engineering
The Future of Platform Engineering
 
Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*Neuro-symbolic is not enough, we need neuro-*semantic*
Neuro-symbolic is not enough, we need neuro-*semantic*
 
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdfFIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf
 
GraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge GraphGraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge Graph
 
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdfSmart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
 
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
 
Connector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a buttonConnector Corner: Automate dynamic content and events by pushing a button
Connector Corner: Automate dynamic content and events by pushing a button
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
 
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...
 
Search and Society: Reimagining Information Access for Radical Futures
Search and Society: Reimagining Information Access for Radical FuturesSearch and Society: Reimagining Information Access for Radical Futures
Search and Society: Reimagining Information Access for Radical Futures
 
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
 

Communicating Usability Problems