SlideShare a Scribd company logo
get
OUT OF THE OVEN
AND INTO SOCIAL MEDIA
An Operator’s Guide to Connecting with Your Customers and Connecting with Burke
BLOG
fresh ‘OUT OF THE OVEN’
Get fully cooked conversations
delivered hot and fresh to your
in-box with “Out of the Oven,”
a new Web log (or blog) of
ideas brought to you by Burke                    CONNECT with
Corporation, makers of fully
cooked meats for pizzerias,                      BURKE
foodservice and manufacturers.
                                  Go to BurkeCorp.com/OutOfTheOven for regular posts
ICONOLOGY
THE BURKE BLOG ICON
                                  by the Burke team featuring ideas, trends and industry
                                  insights. Subscribe via RSS feed or e-mail.
FACEBOOK                                            ICONOLOGY
                                                    THE FACEBOOK ICON

                                                 CONNECT with
FACEBOOK.COM
                                                 BURKE
Facebook is the hottest social     From any active Facebook page, enter
media network today. It’s likely   “Burke Corporation” in the search box.
people’s favorite way to stay
connected with friends,            Check out our upcoming events and photographs,
families and favorite brands.      and don't forget to become a fan.
TWITTER.COM
A micro-blog where you have
140 characters to share what’s
                                   TWITTER
happening right now or view
others’ “tweets” to discover
new links and resources.

               CONNECT with
               BURKE
Go to Twitter.com and select “Sign up now” to
create your account. Follow Burke Corporation
at twitter.com/burkecorpmeats, to hear what’s
happening at events like International Pizza Expo®
and find links to new and fun industry info.         ICONOLOGY
                                                     THE TWITTER ICON
CONNECT with
                                                                  BURKE
                                                   Go to www.LinkedIn.com and you
                                                   can join quickly from the homepage.
                                                   Once you’re signed in, enter “Burke
                                                   Corporation” in the “Find People”
LINKEDIN.COM                                       box and you’ll get to our page. Or
                                                   just go straight to linkedin.com/
Nothing beats LinkedIn for business networking.    companies/burke-corporation. From
Exchange ideas, information and opportunities      our company page, you can easily
with trusted contacts in your area and industry.   find your Burke sales representative.




LINKEDIN                                           ICONOLOGY
                                                   THE LINKEDIN ICON
CONNECT with
YOUTUBE.COM                                                BURKE
YouTube is a fun, fast, free and easy way    Go to YouTube.com/
to post and view videos. So go ahead,        burkecorpmeats, or simply
broadcast yourself. The world is watching.   enter “Burke Corporation” in
                                             the search box on the home-
                                             page. Check out our latest
                                             videos from events like
                                             International Pizza Expo®


YOUTUBE
                                             and our chefs
                                             at work in our
                                             test kitchens.


ICONOLOGY
THE YOUTUBE ICON
FLICKR                         ICONOLOGY
                                                THE FLICKR ICON



                                          CONNECT with
                                          BURKE
                            See Burke’s photos at www.Flickr.com/photos/
                            BurkeCorpMeats. Get a taste of some of our favorite
FLICKR.COM                  pizzas, complete with recipes, put names to faces with
                            staff photos, and more.
This simple online photo
management and sharing
application also lets you
add comments and text.
your
SOCIAL
                                               CONNECT WITH
                                              CUSTOMERS
                                 Fight the fear. Banish the doubts. Social media is so


MEDIA
                                 fast and easy, even the least computer-savvy among
                                 us can harness its power. It makes your business
                                 accessible and builds relationships with your
Connect with your customers      customers. And it’s FREE. No more excuses.
                                 Get started today.
today and see the bottom-line
benefits tomorrow                      Create a Media Maven If it’s not going to be
                                       you, pick someone in your business who
                                       you truly trust to manage your social media
                                HOT    and your brand. This includes not only
                                TIP    keeping all of your pages up-to-date, but
                                       monitoring your pages and other industry
                                       sites as well.
FACEBOOK.COM
                                               CONNECT WITH   your
      Amass fans through                       CUSTOMERS
      your Web site, e-mails
      and in-store signage.     Go to www.facebook.com and select
      Post daily specials and   “Create a page for a celebrity, band or
HOT   create unique offers or   business.” (It’s on the lower right.)
TIP   promotions for your
                                Anyone who “Becomes a fan” of your
      Facebook fans.
                                page will receive your status updates.
TWITTER.COM
               CONNECT WITH   your
               CUSTOMERS                           HOT
                                                    TIP
Once you’ve created your account,       Gain followers through your
which takes mere minutes, click         Web site, Facebook page and
the “Help” button on the upper          in-store signage. Twitter’s
right side of the page, and hit         immediacy makes it perfect
“Getting Started” for frequently        for last-minute promotions
asked questions.                        like, “Stop in within the next
                                        hour, mention this tweet and
Or, just start tweeting. It’s easy to   get $2 off your pizza.”
figure it out as you go.
CONNECT WITH   your
   HOT                                            CUSTOMERS
    TIP
                                    LinkedIn helps you find people
Keep your LinkedIn activity         you already know through
strictly business. This isn’t the   your e-mail address books,
place for promotions or humor,      and suggests contacts through
but it can definitely help you      people you’ve linked with.
increase corporate sales and
improve your business image
in your community.




LINKEDIN.COM
CONNECT WITH   your
                  CUSTOMERS
    You’ll need a free account to upload videos. Just click
    “Create Account” in the upper-right part of YouTube’s
    homepage. Your account will create a “Channel” for
    your restaurant and allow you to show up in searches.




YOUTUBE.COM
           Create a specialty menu item, a fun promotion
   HOT     or a unique challenge, shoot it and post it.
   TIP     Will millions of people watch some dude try
           to eat a 6 lb. pizza by himself? Yes.
HOT
   TIP
With their written
                          FLICKR.COM
consent, take pictures                   CONNECT WITH   your
of your best customers                   CUSTOMERS
enjoying your pizza and
post them on Flickr.      Since Flickr is part of Yahoo, you can set up your Flickr account
                          in mere seconds if you’re already a Yahoo member. If not, it
                          still just takes minutes. Click “Create Your Account” and it
                          walks you through, step-by-step. Or, click “Take the Tour” at
                                      the bottom of the homepage.
mo   re              • Manage Your Brand: Social media isn’t any less significant
                         to your brand image than a billboard. In fact, it’s likely to
                         be seen by even more customers than your traditional
       HOT               advertising. Never, ever forget that.

        TIPs         • Cross-Promote Connections: All of these social media
                         sites have icons you can add to your restaurant’s Web site.
                         Encourage your customers to connect with you across
                         multiple platforms.
• Make Sure You’re Found: Go to Maps.Google.com and click “Put your business
  on Google maps.” Every time someone Googles your restaurant name, the first
  thing they’ll find will be a map to your restaurant.
• Go Viral: Post your videos on your Web site, your Facebook page and your
  YouTube channel. YouTube’s “Share” button lets you post any video link on a
  number of sites with one click.
• Keep it Real: Make sure your social media content is relevant, useful and
  brief. Your followers won’t hesitate to “unfriend” you if you inundate them
  with useless information.

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Burke Corporation | Social Media Guide

  • 1. get OUT OF THE OVEN AND INTO SOCIAL MEDIA An Operator’s Guide to Connecting with Your Customers and Connecting with Burke
  • 2. BLOG fresh ‘OUT OF THE OVEN’ Get fully cooked conversations delivered hot and fresh to your in-box with “Out of the Oven,” a new Web log (or blog) of ideas brought to you by Burke CONNECT with Corporation, makers of fully cooked meats for pizzerias, BURKE foodservice and manufacturers. Go to BurkeCorp.com/OutOfTheOven for regular posts ICONOLOGY THE BURKE BLOG ICON by the Burke team featuring ideas, trends and industry insights. Subscribe via RSS feed or e-mail.
  • 3. FACEBOOK ICONOLOGY THE FACEBOOK ICON CONNECT with FACEBOOK.COM BURKE Facebook is the hottest social From any active Facebook page, enter media network today. It’s likely “Burke Corporation” in the search box. people’s favorite way to stay connected with friends, Check out our upcoming events and photographs, families and favorite brands. and don't forget to become a fan.
  • 4. TWITTER.COM A micro-blog where you have 140 characters to share what’s TWITTER happening right now or view others’ “tweets” to discover new links and resources. CONNECT with BURKE Go to Twitter.com and select “Sign up now” to create your account. Follow Burke Corporation at twitter.com/burkecorpmeats, to hear what’s happening at events like International Pizza Expo® and find links to new and fun industry info. ICONOLOGY THE TWITTER ICON
  • 5. CONNECT with BURKE Go to www.LinkedIn.com and you can join quickly from the homepage. Once you’re signed in, enter “Burke Corporation” in the “Find People” LINKEDIN.COM box and you’ll get to our page. Or just go straight to linkedin.com/ Nothing beats LinkedIn for business networking. companies/burke-corporation. From Exchange ideas, information and opportunities our company page, you can easily with trusted contacts in your area and industry. find your Burke sales representative. LINKEDIN ICONOLOGY THE LINKEDIN ICON
  • 6. CONNECT with YOUTUBE.COM BURKE YouTube is a fun, fast, free and easy way Go to YouTube.com/ to post and view videos. So go ahead, burkecorpmeats, or simply broadcast yourself. The world is watching. enter “Burke Corporation” in the search box on the home- page. Check out our latest videos from events like International Pizza Expo® YOUTUBE and our chefs at work in our test kitchens. ICONOLOGY THE YOUTUBE ICON
  • 7. FLICKR ICONOLOGY THE FLICKR ICON CONNECT with BURKE See Burke’s photos at www.Flickr.com/photos/ BurkeCorpMeats. Get a taste of some of our favorite FLICKR.COM pizzas, complete with recipes, put names to faces with staff photos, and more. This simple online photo management and sharing application also lets you add comments and text.
  • 8. your SOCIAL CONNECT WITH CUSTOMERS Fight the fear. Banish the doubts. Social media is so MEDIA fast and easy, even the least computer-savvy among us can harness its power. It makes your business accessible and builds relationships with your Connect with your customers customers. And it’s FREE. No more excuses. Get started today. today and see the bottom-line benefits tomorrow Create a Media Maven If it’s not going to be you, pick someone in your business who you truly trust to manage your social media HOT and your brand. This includes not only TIP keeping all of your pages up-to-date, but monitoring your pages and other industry sites as well.
  • 9. FACEBOOK.COM CONNECT WITH your Amass fans through CUSTOMERS your Web site, e-mails and in-store signage. Go to www.facebook.com and select Post daily specials and “Create a page for a celebrity, band or HOT create unique offers or business.” (It’s on the lower right.) TIP promotions for your Anyone who “Becomes a fan” of your Facebook fans. page will receive your status updates.
  • 10. TWITTER.COM CONNECT WITH your CUSTOMERS HOT TIP Once you’ve created your account, Gain followers through your which takes mere minutes, click Web site, Facebook page and the “Help” button on the upper in-store signage. Twitter’s right side of the page, and hit immediacy makes it perfect “Getting Started” for frequently for last-minute promotions asked questions. like, “Stop in within the next hour, mention this tweet and Or, just start tweeting. It’s easy to get $2 off your pizza.” figure it out as you go.
  • 11. CONNECT WITH your HOT CUSTOMERS TIP LinkedIn helps you find people Keep your LinkedIn activity you already know through strictly business. This isn’t the your e-mail address books, place for promotions or humor, and suggests contacts through but it can definitely help you people you’ve linked with. increase corporate sales and improve your business image in your community. LINKEDIN.COM
  • 12. CONNECT WITH your CUSTOMERS You’ll need a free account to upload videos. Just click “Create Account” in the upper-right part of YouTube’s homepage. Your account will create a “Channel” for your restaurant and allow you to show up in searches. YOUTUBE.COM Create a specialty menu item, a fun promotion HOT or a unique challenge, shoot it and post it. TIP Will millions of people watch some dude try to eat a 6 lb. pizza by himself? Yes.
  • 13. HOT TIP With their written FLICKR.COM consent, take pictures CONNECT WITH your of your best customers CUSTOMERS enjoying your pizza and post them on Flickr. Since Flickr is part of Yahoo, you can set up your Flickr account in mere seconds if you’re already a Yahoo member. If not, it still just takes minutes. Click “Create Your Account” and it walks you through, step-by-step. Or, click “Take the Tour” at the bottom of the homepage.
  • 14. mo re • Manage Your Brand: Social media isn’t any less significant to your brand image than a billboard. In fact, it’s likely to be seen by even more customers than your traditional HOT advertising. Never, ever forget that. TIPs • Cross-Promote Connections: All of these social media sites have icons you can add to your restaurant’s Web site. Encourage your customers to connect with you across multiple platforms. • Make Sure You’re Found: Go to Maps.Google.com and click “Put your business on Google maps.” Every time someone Googles your restaurant name, the first thing they’ll find will be a map to your restaurant. • Go Viral: Post your videos on your Web site, your Facebook page and your YouTube channel. YouTube’s “Share” button lets you post any video link on a number of sites with one click. • Keep it Real: Make sure your social media content is relevant, useful and brief. Your followers won’t hesitate to “unfriend” you if you inundate them with useless information.