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Created By- Mohmed Aamir Khan
Created for- Bhupesh Shah
Course- MKM915MMS
ID- 128669181
https://www.vogue.co.uk/gallery/burberry-beauty-lip-velvet-cara-delevingne-behind-the-scenes
https://www.harpersbazaar.com/uk/fashion/fashion-news/amp27462067/gigi-hadid-burberry-campaign-monogram/
Founded in 1865 by Thomas Burberry,
Burberry is recognized as a reputable
and authentic high-street brand. The
British heritage of the brand
illuminates lavishness across genders
and generations. Burberry is a global
luxury brand which manufactures
women's wear, men's wear, children's
wear, accessories, fragrance and
cosmetics.
https://www.academia.edu/36241954/Burberry_Case_Study, https://www.darveys.com/designers/burberry.html
Burberry focuses on restyling their
brand ensuring clarity and consistency
of luxury marketing. From being a
brand that focuses on daily lifestyle
clothing, Burberry has come a long
way to providing luxurious, effortless
and fashionable style pieces.
https://www.harpersbazaar.com/uk/fashion/fashion-news/amp27462067/gigi-hadid-burberry-campaign-monogram/ https://www.burberryplc.com/content/dam/burberry/corporate/Investors/Results_Reports/2017/AnnualReport/Burberry_AR_2016-17.pdf
In 2006, Angela Ahrendts, former CEO of
Burberry with the Chief Creative Officer
Christopher Bailey declared their vision of a
digital luxury brand. There was an integration
of traditional and digital platforms to intensify
the brand experience across all consumer
touchpoints and create a personalized
customer experience. "Art of the Trench", a
campaign launched in the year 2009 to catch
the attention of the millennials was about the
user-generated content of people wearing
Burberry's signature coats and encouraged
them to post their pictures online. It was
reported in 2015 that the paged gained 25
million page-views since its launch.
https://www.fashiongonerogue.com/burberry-her-fragrance-campaign/ https://digiday.com/marketing/burberry-became-top-digital-luxury-brand/
After the successful establishment of Burberry
as a brand in all segments Burberry
announced its fifth product division of Beauty
in year 2010. The idea giving the clothing and
accessory brand a new dimension was by
launching a beauty product line to make
luxury beauty with stunning packaging and
appealing that is available to the consumers
who could afford a lipstick but not a dress.
Burberry integrated Beauty and fashion across
product, events and marketing.
https://bestdayblogger.com/2017/01/18/new-burberry-liquid-lip-velvet-info/#like-29982 https://www.bbc.com/news/entertainment-arts-41818169
Playing on the theme of love and affection Burberry partnered
with Google to create "Burberry Kisses"-a lipstick brand, campaign
in 2014 to connect the 157 year-old iconic brand with a younger
audience. This campaign was seen as an opportunity to
experiment in the digital space. Being an interactive e-mail
experience campaign it enabled Google chrome and mobile users
to "seal their message with a kiss" with their dear ones anywhere
in the world.
This campaign let the users write a personalized message to their
loved one and seal the digital postcard with a kiss. The device
allows the consumers to take a digital print of their lips' impression
using facial recognition technology and detect the outline of their
lips. It also gives an option to the consumer pick up their favourite
lip shade to be sealed on the postcard. Once the postcard is sent,
the sender, with the help of Google Street View can track their
postcard. To further create this into a life-experience Google
served a 3D landscape across screens where the consumer can
view the local landmarks and their postcards reflected in them.
Once the letter is sent, the sender is invited by Burberry to sign up
for updates and share the kiss across social media platforms. The
engagement continues with the recipient to reply to the postcard
with another 'kiss'.
http://blog.moonberry.com/burberry-kisses/ https://digcomfashion.wordpress.com/2016/12/02/burberry-kisses-campaign/
http://cargocollective.com/bporrio/Burberry-Kisses
The idea of this campaign was to humanize on
emotions with a touch of tech and spread awareness.
Falling in the social media and C2C marketing model,
'Burberry Kisses' allowed the brand to engage with
new consumers. With the usage of WebGL, HTML5
and CSS3 and the ideology of "build once, run
everywhere" was the key approach letting the
campaign be accessed on all screens. Within the first
10 days of going live, 13,000 cities sent kisses and
the kisses travelled over 109 million miles during the
first week. The scale of the campaign was such that
over 253,000+ searches were noted solely of
'burberry kisses'. (Burberry, 2014)
Social media further enhanced the awareness by
creating the hashtag #burberrykisses. Facebook had
over 14,400 engagements and over 60,237,987
media impressions were witnessed with 1,100+
photo entries.
https://pin.it/d3vdfvcrj33sfd
https://digcomfashion.wordpress.com/2016/12/02/burberry-kisses-
campaign/, http://www.digitaltrainingacademy.com/casestudies/2013/09/case_study_burberry_teams_with_google_to_offer_social
_media_kisses.php
Kiss is something very personal and Burberry by
using age-specific tools of marketing promoted its
lipstick brand. In this particular scenario, the
campaign was engaging because it not only dwelled
on technology but mainly thrived on emotions.
Burberry gave its brand an emotional value that
appeals to everyone. This campaign changed the
concept of how one views e-mail marketing and
especially the content being served in a much non-
traditional format. By allowing the recipient to reply,
this campaign became furthermore engaging within
the consumer group.
https://pin.it/d3vdfvcrj33sfd
Niven-Phillips, Lisa. “Burberry’s New Beauty Icon.” British Vogue, https://www.vogue.co.uk/gallery/burberry-beauty-lip-velvet-cara-
delevingne-behind-the-scenes. Accessed 12 June 2019.
•Klerk, Amy de. Gigi Hadid Stars as Four Different Characters in Her Very First Burberry Campaign.
https://www.harpersbazaar.com/uk/fashion/fashion-news/a27462067/gigi-hadid-burberry-campaign-monogram/. Accessed 12 June
2019.
•“Cara Delevingne Celebrates London in Burberry ‘Her’ Fragrance Ad.” Fashion Gone Rogue, 4 Oct.
2018, https://www.fashiongonerogue.com/burberry-her-fragrance-campaign/.
•Milnes, Hilary. “How Burberry Became the Top Digital Luxury Brand.” Digiday, 2 Dec. 2015, https://digiday.com/marketing/burberry-
became-top-digital-luxury-brand/.
•“NEW! Burberry Liquid Lip Velvet INFO.” Bestdayblogger, 18 Jan. 2017, https://bestdayblogger.com/2017/01/18/new-burberry-
liquid-lip-velvet-info/.
•Rackham, Annabel. How Bailey Put Burberry Back in Fashion. 24 Nov.
2017. www.bbc.com, https://www.bbc.com/news/entertainment-arts-41818169.
•“Burberry Kisses – So Romantic and Geeky, I Love It!” The MoonberryBlog, 6 July 2013, http://blog.moonberry.com/burberry-kisses/.
•“Burberry Kisses Campaign.” Digital Communications in Fashion, 2 Dec. 2016,
https://digcomfashion.wordpress.com/2016/12/02/burberry-kisses-campaign/.
•Burberry Kisses - Bruno Porrio– Lead Creative & Art Director. http://cargocollective.com/bporrio/Burberry-Kisses. Accessed 12 June
2019.
•“Burberry Beauty Kisses Lipstick.” Pinterest, https://www.pinterest.com/pin/212021095020327107/. Accessed 12 June 2019.
•“Burberry Beauty Kisses Lipstick.” Pinterest, https://www.pinterest.com/pin/212021095020327107/. Accessed 12 June 2019.

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Burberry's Digital Transformation

  • 1. Created By- Mohmed Aamir Khan Created for- Bhupesh Shah Course- MKM915MMS ID- 128669181 https://www.vogue.co.uk/gallery/burberry-beauty-lip-velvet-cara-delevingne-behind-the-scenes
  • 2. https://www.harpersbazaar.com/uk/fashion/fashion-news/amp27462067/gigi-hadid-burberry-campaign-monogram/ Founded in 1865 by Thomas Burberry, Burberry is recognized as a reputable and authentic high-street brand. The British heritage of the brand illuminates lavishness across genders and generations. Burberry is a global luxury brand which manufactures women's wear, men's wear, children's wear, accessories, fragrance and cosmetics. https://www.academia.edu/36241954/Burberry_Case_Study, https://www.darveys.com/designers/burberry.html
  • 3. Burberry focuses on restyling their brand ensuring clarity and consistency of luxury marketing. From being a brand that focuses on daily lifestyle clothing, Burberry has come a long way to providing luxurious, effortless and fashionable style pieces. https://www.harpersbazaar.com/uk/fashion/fashion-news/amp27462067/gigi-hadid-burberry-campaign-monogram/ https://www.burberryplc.com/content/dam/burberry/corporate/Investors/Results_Reports/2017/AnnualReport/Burberry_AR_2016-17.pdf
  • 4. In 2006, Angela Ahrendts, former CEO of Burberry with the Chief Creative Officer Christopher Bailey declared their vision of a digital luxury brand. There was an integration of traditional and digital platforms to intensify the brand experience across all consumer touchpoints and create a personalized customer experience. "Art of the Trench", a campaign launched in the year 2009 to catch the attention of the millennials was about the user-generated content of people wearing Burberry's signature coats and encouraged them to post their pictures online. It was reported in 2015 that the paged gained 25 million page-views since its launch. https://www.fashiongonerogue.com/burberry-her-fragrance-campaign/ https://digiday.com/marketing/burberry-became-top-digital-luxury-brand/
  • 5. After the successful establishment of Burberry as a brand in all segments Burberry announced its fifth product division of Beauty in year 2010. The idea giving the clothing and accessory brand a new dimension was by launching a beauty product line to make luxury beauty with stunning packaging and appealing that is available to the consumers who could afford a lipstick but not a dress. Burberry integrated Beauty and fashion across product, events and marketing. https://bestdayblogger.com/2017/01/18/new-burberry-liquid-lip-velvet-info/#like-29982 https://www.bbc.com/news/entertainment-arts-41818169
  • 6. Playing on the theme of love and affection Burberry partnered with Google to create "Burberry Kisses"-a lipstick brand, campaign in 2014 to connect the 157 year-old iconic brand with a younger audience. This campaign was seen as an opportunity to experiment in the digital space. Being an interactive e-mail experience campaign it enabled Google chrome and mobile users to "seal their message with a kiss" with their dear ones anywhere in the world. This campaign let the users write a personalized message to their loved one and seal the digital postcard with a kiss. The device allows the consumers to take a digital print of their lips' impression using facial recognition technology and detect the outline of their lips. It also gives an option to the consumer pick up their favourite lip shade to be sealed on the postcard. Once the postcard is sent, the sender, with the help of Google Street View can track their postcard. To further create this into a life-experience Google served a 3D landscape across screens where the consumer can view the local landmarks and their postcards reflected in them. Once the letter is sent, the sender is invited by Burberry to sign up for updates and share the kiss across social media platforms. The engagement continues with the recipient to reply to the postcard with another 'kiss'. http://blog.moonberry.com/burberry-kisses/ https://digcomfashion.wordpress.com/2016/12/02/burberry-kisses-campaign/
  • 8. The idea of this campaign was to humanize on emotions with a touch of tech and spread awareness. Falling in the social media and C2C marketing model, 'Burberry Kisses' allowed the brand to engage with new consumers. With the usage of WebGL, HTML5 and CSS3 and the ideology of "build once, run everywhere" was the key approach letting the campaign be accessed on all screens. Within the first 10 days of going live, 13,000 cities sent kisses and the kisses travelled over 109 million miles during the first week. The scale of the campaign was such that over 253,000+ searches were noted solely of 'burberry kisses'. (Burberry, 2014) Social media further enhanced the awareness by creating the hashtag #burberrykisses. Facebook had over 14,400 engagements and over 60,237,987 media impressions were witnessed with 1,100+ photo entries. https://pin.it/d3vdfvcrj33sfd https://digcomfashion.wordpress.com/2016/12/02/burberry-kisses- campaign/, http://www.digitaltrainingacademy.com/casestudies/2013/09/case_study_burberry_teams_with_google_to_offer_social _media_kisses.php
  • 9. Kiss is something very personal and Burberry by using age-specific tools of marketing promoted its lipstick brand. In this particular scenario, the campaign was engaging because it not only dwelled on technology but mainly thrived on emotions. Burberry gave its brand an emotional value that appeals to everyone. This campaign changed the concept of how one views e-mail marketing and especially the content being served in a much non- traditional format. By allowing the recipient to reply, this campaign became furthermore engaging within the consumer group. https://pin.it/d3vdfvcrj33sfd
  • 10. Niven-Phillips, Lisa. “Burberry’s New Beauty Icon.” British Vogue, https://www.vogue.co.uk/gallery/burberry-beauty-lip-velvet-cara- delevingne-behind-the-scenes. Accessed 12 June 2019. •Klerk, Amy de. Gigi Hadid Stars as Four Different Characters in Her Very First Burberry Campaign. https://www.harpersbazaar.com/uk/fashion/fashion-news/a27462067/gigi-hadid-burberry-campaign-monogram/. Accessed 12 June 2019. •“Cara Delevingne Celebrates London in Burberry ‘Her’ Fragrance Ad.” Fashion Gone Rogue, 4 Oct. 2018, https://www.fashiongonerogue.com/burberry-her-fragrance-campaign/. •Milnes, Hilary. “How Burberry Became the Top Digital Luxury Brand.” Digiday, 2 Dec. 2015, https://digiday.com/marketing/burberry- became-top-digital-luxury-brand/. •“NEW! Burberry Liquid Lip Velvet INFO.” Bestdayblogger, 18 Jan. 2017, https://bestdayblogger.com/2017/01/18/new-burberry- liquid-lip-velvet-info/. •Rackham, Annabel. How Bailey Put Burberry Back in Fashion. 24 Nov. 2017. www.bbc.com, https://www.bbc.com/news/entertainment-arts-41818169. •“Burberry Kisses – So Romantic and Geeky, I Love It!” The MoonberryBlog, 6 July 2013, http://blog.moonberry.com/burberry-kisses/. •“Burberry Kisses Campaign.” Digital Communications in Fashion, 2 Dec. 2016, https://digcomfashion.wordpress.com/2016/12/02/burberry-kisses-campaign/. •Burberry Kisses - Bruno Porrio– Lead Creative & Art Director. http://cargocollective.com/bporrio/Burberry-Kisses. Accessed 12 June 2019. •“Burberry Beauty Kisses Lipstick.” Pinterest, https://www.pinterest.com/pin/212021095020327107/. Accessed 12 June 2019. •“Burberry Beauty Kisses Lipstick.” Pinterest, https://www.pinterest.com/pin/212021095020327107/. Accessed 12 June 2019.